C3 AI

Name

C3 AI

Legal name

C3.ai, Inc.

Website

https://c3.ai

Company type

Public

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Enterprise AI Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

akta.pro secondary industry

Model Serving, Inference & Deployment Platforms (APIs, Edge/On-Prem) (HDAEANAC)

Keywords

• Enterprise AI software
• AI application development
• Predictive maintenance
• Supply chain optimization
• Generative AI platform

Headquarters

HQ city

Redwood City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription revenue (now consumption-based): Approximately 90-94% of total revenue came from subscriptions (e.g., $48.4M of $51.6M in Q4 FY26, $48.2M of $53.26M in Q3 FY26). The company shifted from subscription to consumption pricing in 2024, increasing customer engagement 35% and shortening sales cycles from 12+ months to under 6 months.
2. Consumption / usage-based revenue: Post-2024 shift to consumption pricing, with cloud marketplace co-selling (AWS, Google Cloud, Microsoft Azure) representing ~70% of new FY2025 agreements; this enables variable deal sizing tied to customer AI usage.
3. Initial Production Deployment (IPD) fixed-fee engagements: Six-month, fixed-scope enterprise engagements (unlimited end-user licenses, unlimited runtime, training, three C3 AI FTE experts) designed to prove value before scaling across the enterprise; deployed on AWS or Azure.
4. Federal / defense contracts: Federal, defense, and aerospace bookings grew 134% YoY in FY26 and now represent 55% of total bookings; multi-year DoD and Air Force contracts (including a $450M Air Force contract expansion and a $500M five-year DoD contract) drive large, multi-year bookings.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

C3 AI provides a model-driven enterprise AI development platform (C3 Agentic AI Platform) built around a proprietary C3 AI Type System, on top of which it offers 40+ pre-built, industry-specific enterprise AI applications spanning asset performance, supply chain, sustainability, financial services, defense, government, and healthcare. Customers license the platform and applications on a consumption or subscription basis, deployed on AWS, Microsoft Azure, or Google Cloud, with structured six-month Initial Production Deployment engagements to prove value before scale-out.

Product overview

C3 AI delivers a platform-plus-applications architecture organized around three core product families. The foundation is the C3 Agentic AI Platform, an end-to-end enterprise AI development platform built on model-driven architecture and the proprietary C3 AI Type System, providing data integration, AI/ML development, ML Ops, application development, and deployment services, with the integrated C3 AI Studio providing deep-code (Visual Studio Code), low-code (Application Canvas), and no-code (Ex Machina) development environments alongside JupyterLab for data scientists. C3 Code sits atop the platform as an agentic natural-language-driven development tool that generates production-grade enterprise applications from prompts with 40+ industry-specific packages. The platform is extended by C3 AI Applications, a portfolio of over 40 turnkey enterprise AI applications spanning eight suites: Asset Performance (C3 AI Reliability, Process Optimization, Energy Management, Asset Connect, Field Services, Turnaround Optimization), Supply Chain (Inventory Optimization, Supply Network Risk, Production Schedule Optimization, Sourcing Optimization, Demand Planning, Demand Forecasting, Supply Chain Orchestration), Sustainability (C3 AI ESG), AI CRM (C3 AI CRM), Financial Services (Anti-Money Laundering, Smart Lending, Cash Management), Defense & Intelligence (C3 AI Readiness, Intelligence Analysis, Decision Advantage, Contested Logistics), State & Local Government (C3 AI Property Appraisal, C3 Law Enforcement, Generative AI for Government Programs and Constituent Services), and Health (C3 AI Health). The third family is C3 Generative AI, a suite of domain-specific generative AI applications covering industries and business processes including Contact Centers, Financial Analysis, Government Programs, Industrial Operations, Constituent Services, and Detailing, plus C3 AI Document IQ for document intelligence. C3 AI's offering is rounded out by Narwhal (a domain-specific fine-tuned LLM), the C3 AI MCP Gateway for cross-agent tool/skill governance, and is available on AWS, Microsoft Azure, and Google Cloud infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• C3 Agentic AI Platform: Enterprise AI application development platform (formerly C3 AI Platform / C3 AI Suite)
• C3 AI Applications
• C3 Generative AI
• C3 Code
• C3 AI Studio
• C3 AI Document IQ
• C3 Law Enforcement
• C3 AI Health

Products and services

• C3 Agentic AI Platform End-to-end enterprise AI development platform for developing, deploying, and operating enterprise AI applications, built on model-driven architecture and the C3 AI Type System with data integration, AI/ML development, ML Ops, and application deployment services.
• C3 AI Applications A portfolio of more than 40 industry-specific SaaS enterprise AI applications spanning the Asset Performance Suite, Supply Chain Suite, Sustainability Suite, AI CRM Suite, Financial Services Suite, Defense & Intelligence Suite, State & Local Government Suite, and Health Suite, used by enterprises for digital transformation.
• C3 Generative AI Suite of domain-specific generative AI offerings for the enterprise covering industries (Aerospace, Defense, Financial Services, Healthcare, Manufacturing, Oil & Gas, Telecommunications, Utilities) and business processes (Customer Services, Energy Management, ESG, Finance, HR, Process Optimization, Reliability, Sales, Supply Chain).
• C3 Code Enterprise AI development platform that uses autonomous agentic coding to convert natural language prompts into production-grade enterprise AI applications in hours, with 40+ industry-specific application packages and LLM-agnostic support for Claude, GPT, Gemini, and Grok.
• C3 AI Studio Integrated family of deep code, low code, and no code development tools for data science, application development, and operations in a collaborative multi-functional environment on the C3 Agentic AI Platform.
• C3 AI Reliability AI-powered predictive maintenance application that identifies equipment failure risks in advance to help asset operators improve uptime, costs, and productivity; deployed at Shell monitoring more than 13,000 pieces of equipment globally.
• C3 AI Demand Forecasting Helps demand planners accurately forecast demand at any granularity, time horizon, and cadence to reduce stockouts and improve service levels.
• C3 AI Inventory Optimization Helps inventory managers right-size inventory and meet service levels with dynamic reorder recommendations; achieved 28-52% savings in inventory holding costs at a Fortune 200 global discrete manufacturer.
• C3 AI Contested Logistics Integrates logistics, risk, open source, and a multitude of data sources to ensure resilient, optimized supply networks in contested environments for defense customers.
• C3 AI Property Appraisal Automates the process of collecting all necessary information for efficient, accurate, and fair market valuations, including residential and commercial property appraisal variants for state and local government.
• C3 AI Process Optimization Increases production yield and process efficiency with AI insights using machine learning alongside the Gurobi optimization solver for industrial customers.
• C3 AI Energy Management Reduces energy costs and improves building operations for plant, facility, and EHS teams.
• C3 AI Asset Connect Builds the data foundation for industrial AI by connecting disparate enterprise asset data sources.
• C3 AI Field Services Smarter, safer, and faster field execution through AI-driven field service management, with integration to Vonage network APIs for workforce connectivity.
• C3 AI Supply Network Risk End-to-end visibility and control tower AI application for holistic supply network monitoring; deployed at a global retailer to achieve 55% improvement in lead-time accuracy and up to $30M annual economic benefit.
• C3 AI Production Schedule Optimization Optimizes industrial schedules and forecasts accurately with AI for production planning; achieved 98% reduction in scheduling time and 0.6% increase in scheduled production yield at a North American steel manufacturer.
• C3 AI Sourcing Optimization Improves sourcing decisions with AI insights and alerts across the supplier network.
• C3 AI Supply Chain Orchestration Provides supply chain planners and leaders with real-time, end-to-end visibility and advanced decision support using networks of AI agents for autonomous planning, what-if scenario simulation, and disruption mitigation.
• C3 AI ESG Enables corporate sustainability teams to set strategic vision, manage unified ESG data using the proprietary ESGbit atomic data unit, automate reporting across multiple frameworks (SASB, GRI, TCFD, CDP), and forecast ESG performance.
• C3 AI CRM Next-generation CRM designed for AI/machine learning to enhance customer relationship management with predictive insights.
• C3 AI Anti-Money Laundering Transforms financial crime detection with machine learning using transaction monitoring, network graphs, and SAR alerts for banks and financial institutions.
• C3 AI Smart Lending Uses AI for credit origination, approvals, and risk monitoring in lending workflows.
• C3 AI Cash Management Prevents customer attrition by identifying anomalous balance reductions and cash management risks.
• C3 AI Readiness Maximizes mission capability with AI-driven maintenance operations for defense aircraft and weapon systems; deployed at the U.S. Air Force and U.S. Marine Corps.
• C3 AI Intelligence Analysis Uncovers intelligence insights with AI for intelligence analysis workflows.
• C3 AI Decision Advantage Accelerates decision-making cycles with AI insights for mission command.
• C3 Law Enforcement Uncovers intelligence insights with advanced analytics for law enforcement agencies.
• C3 AI Health Enterprise AI for life sciences and healthcare designed to launch more innovations and improve patient care, with claims approvals, disease prediction, call center support, and clinical intelligence capabilities.
• C3 AI Turnaround Optimization Optimizes industrial turnaround planning and execution for asset-intensive industries.
• C3 AI Document IQ AI-driven document analysis system that uses OCR, NLP, and LLMs to extract and structure information from unstructured property records and other complex documents with full traceability.
• C3 Generative AI for Contact Centers Rapidly answers caller questions and follow-up questions with context on their profile and case history for contact center operations.
• C3 Generative AI for Financial Analysis Quickly analyzes complex documents, financial statements, and structured market data, enabling faster data-driven financial decisions.
• C3 Generative AI for Government Programs Reduces call wait-times and improves experiences with rapid, reliable, and relevant answers to constituent inquiries about public benefits and programs.
• C3 Generative AI for Industrial Operations Accelerates equipment troubleshooting, monitors asset health, and onboards new employees faster for industrial operations.
• C3 Generative AI for Constituent Services Improves constituent services and engagement with generative AI for state and local government.
• C3 AI Ex Machina No-code interface to design, develop, and deploy AI solutions and analytics, enabling non-technical users to build machine learning applications.
• C3 AI MCP Gateway Centralized service for publishing, finding, and governing AI agent tools, skills, instructions, and prompts across an organization, with cross-agent compatibility with Claude Code, Cursor, GitHub Copilot, and Codex via the Model Context Protocol.
• Narwhal Domain-Specific LLM A 27B-parameter domain-specific fine-tuned language model specialized on the C3 AI Type System and proprietary C3 AI codebases, achieving 74% pass rate on C3 Code Eval with sub-second latency, powering IDE integration, MCP server tool definitions, customer support, and documentation Q&A.
• C3 AI Initial Production Deployment (IPD) Six-month, fixed-scope enterprise engagement including unlimited end-user licenses, unlimited runtime, training, and three C3 AI FTE experts designed to prove value before scaling across the enterprise; deployed on AWS or Azure.
• C3 AI Data Vision Enterprise AI application supporting data visualization and insights across enterprise data sources.

Named customers31 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability5 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered flagship, core and minor.

• Microsoft (Microsoft Azure)flagshipStrategic or Co-development PartnerMulti-year strategic alliance combining C3 AI's industry-specific enterprise AI applications with Microsoft's Azure ecosystem (Azure Application Services, Azure Data Services, Azure AI Services). All C3 AI applications are transactable on Microsoft Azure Marketplace, with deep integration into Azure Government Cloud and Azure commercial. Microsoft partnership has generated $130M in bookings. Joint GTM spans CPG/Retail, Defense/Intelligence, Financial Services, Healthcare/Pharma, Manufacturing, Oil & Gas, and Government. Customers co-deployed include Shell, Nucor, Dow, QatarEnergy LNG.
• Amazon Web Services (AWS)flagshipStrategic or Co-development PartnerFull C3 AI portfolio (industry-specific applications, C3 Agentic AI Platform, C3 Generative AI) available on AWS, including AWS GovCloud and AWS Marketplace for the U.S. Intelligence Community (ICMP). C3 AI holds the AWS Generative AI Competency. Customers deployed on AWS include U.S. Marine Corps, multinational manufacturer (asset inspection), SmithRx, and clinical data analysis cases. Approximately 70% of new FY2025 agreements were closed with AWS, Google Cloud, or Microsoft Azure partners.
• Google CloudcoreStrategic or Co-development PartnerC3 AI Platform supports Google Cloud (Vertex AI referenced as a PaaS option); Google Cloud is one of the three cloud partners through which ~70% of new FY2025 agreements were closed via marketplace co-selling.
• Baker HughesflagshipStrategic or Co-development PartnerBaker Hughes and C3 AI operate a joint venture (BHC3) for industrial asset management with Accenture and Microsoft. The JV was extended in May 2025 to broaden AI-driven production optimization and asset management for the energy industry. Baker Hughes is both a customer (digital transformation of energy industry) and a co-development partner.
• ShellflagshipStrategic or Co-development PartnerMulti-year collaboration since 2018; in June 2026 Shell Information Technology International B.V. extended deployment of C3 AI Reliability across global operations, introducing AI agent-based root cause analysis and remediation. The program monitors 13,000+ pieces of equipment on Microsoft Azure, delivering hundreds of millions of dollars in economic value. Shell quotes from Dan Jeavons, VP Computational Science and Digital Innovation, and Jassim Al-Mohannadi of QatarEnergy LNG (joint user).
• CarahsoftcoreChannel Partner/ Reseller/ DistributorCarahsoft co-hosted a C3 AI webinar on modernizing public health for federal agencies and acts as a public-sector reseller channel for C3 AI solutions.
• AccenturecoreImplementation/ SI/ Consulting PartnerAccenture is one of the systems integrators in the C3 AI Partner Program (since 2023) and a collaborator on the Baker Hughes / Microsoft industrial asset management JV (BHC3).
• Booz Allen HamiltoncoreImplementation/ SI/ Consulting PartnerBooz Allen is one of the systems integrators in the C3 AI Partner Program (since 2023), incentivized to co-sell and implement C3 AI solutions for federal and defense clients.
• HII (Huntington Ingalls Industries)coreStrategic or Co-development PartnerHII uses C3 AI for machine-shop work-scheduling optimization in U.S. military shipbuilding, with C3 AI technology integrated into ROMULUS unmanned surface vessels (alongside Shield AI and Applied Intuition). HII achieved 14% throughput increase in 2025 and targets 15% in 2026 with $600M in 2026 capital expenditures.
• Fleet HealthminorStrategic or Co-development PartnerPartner of C3 AI in HHS deployment: provides high-fidelity real-world health data on a zero-trust framework to enable research-ready data for national health programs and population health initiatives.
• Microsoft Azure Cloud (Shell deployment infrastructure)coreTechnology or IntegrationThe C3 AI Reliability / agentic AI deployment at Shell runs on Microsoft Azure cloud infrastructure.
• Carahsoft (federal reseller - duplicative entry consolidated)minorChannel Partner/ Reseller/ DistributorCited as a federal reseller for C3 AI public-sector solutions.

Scale indicators16 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Palantir Technologies: Direct competitor in enterprise AI/data platforms with a strong U.S. federal, defense, and commercial footprint (Foundry, Gotham, AIP). Like C3 AI, Palantir targets asset-intensive industries and government agencies with model-driven AI applications and was a head-to-head benchmark in C3 Code's evaluation.
• Databricks: Unified data and AI platform (Lakehouse + Mosaic AI) competing for the same enterprise AI workloads, including predictive maintenance, supply chain, and generative AI applications. C3 AI integrates with Databricks/Snowflake as a data source, indicating overlap at the platform layer.
• Snowflake: Cloud data platform with growing enterprise AI capabilities (Snowpark, Cortex AI) that competes for the data foundation layer of enterprise AI applications. C3 AI offers a native Snowflake connector, and both target Fortune 500 data modernization budgets.

Broad incumbents

• Microsoft (Azure AI / Fabric): Strategic cloud and AI partner to C3 AI but also a competitor via Azure AI Services, Azure Machine Learning, and Microsoft Fabric. Microsoft's industry clouds and Copilot offerings overlap with C3 AI's application suites across manufacturing, financial services, and government.
• Amazon Web Services (AWS): Flagship hyperscaler partner (AWS Marketplace, AWS GovCloud, ICMP, Generative AI Competency) but also competes via SageMaker, Bedrock, and pre-built industry AI services that overlap with C3 AI applications.
• Google Cloud (Vertex AI): Hyperscaler partner for C3 AI's platform and one of the three co-sell channels for ~70% of new FY2025 deals; competes via Vertex AI, Gemini, and Google Cloud industry solutions.
• Salesforce: Enterprise CRM and Einstein AI platform serving many of the same Fortune 500 customers. C3 AI offers a competing AI CRM application, and both target financial services, manufacturing, and public-sector buyers with predictive and generative AI.
• ServiceNow: Enterprise workflow platform with a rapidly expanding AI portfolio (Now Assist, generative AI agents) targeting the same CIO/CDO budget for AI-driven process automation in financial services, manufacturing, and government — overlapping with C3 AI's applications.
• SAP: Incumbent enterprise software vendor (S/4HANA, industry clouds, Joule AI) competing for the same enterprise data foundation and AI application budgets, particularly with manufacturing and industrial customers that C3 AI also serves.

Emerging players

• UiPath: Enterprise automation/agentic AI platform (UiPath Platform, Agent Builder) overlapping with parts of C3 AI's process automation and agentic AI roadmap for back-office and industrial use cases, though focused more on RPA than predictive asset applications.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/C3_AI
• LinkedInlinkedin.com/company/c3-ai

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds10 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C3 AI