What e2open does

E2open is a cloud-native SaaS platform providing connected supply chain management software to large multinational enterprises. Founded in 2000 and headquartered in Addison, Texas, the company serves thousands of customers across 14+ industry verticals including high technology, automotive, CPG, pharmaceutical, retail, industrial manufacturing, and logistics through a unified platform spanning five solution suites: Channel, Planning, Global Trade, Logistics, and Supply. The platform is unified by the Harmony user experience layer and is anchored by the E2net Open Partner Network, which connects more than 500,000 manufacturing, logistics, and distribution partners across 193 countries. E2open generates revenue through enterprise SaaS subscriptions, transaction-based fees tied to shipment and trade volumes, and professional services for implementation, with custom quote-based pricing across multi-year contracts.

The underlying technology stack integrates multi-enterprise collaboration capabilities with proprietary data assets and AI-driven features including RateIQ (freight rate optimization), predictive demand forecasting, anomaly detection for supply disruptions, and Global Knowledge trade compliance content. The company has built its footprint through a series of acquisitions, most notably BluJay Solutions (2021), Logistyx Technologies (2022, $185M, adding 550+ carrier integrations), and earlier additions including INTTRA, Amber Road, Zyme, and Terra Technology. As of August 2025, e2open operates as a wholly-owned subsidiary of WiseTech Global following a $2.1 billion acquisition, and is undergoing significant AI-driven workforce restructuring under its new parent. The platform has earned sustained Gartner Magic Quadrant Leader recognition for Transportation Management Systems (2023–2025) and multiple IDC MarketScape Leader designations.

Name

e2open

Legal name

e2open, LLC

Website

https://e2open.com

Company type

Private

Founded year

2000

Operating status

Acquired

Headcount range

1,001–5,000 employees

Short description

E2open provides a cloud-native SaaS platform for end-to-end supply chain management — covering planning, global trade, logistics, and channel execution — serving thousands of multinational enterprises across 14+ industries via its E2net partner network of 500,000+ participants.

Ownership category

akta.pro rank

Product category

Supply Chain Management Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK)

akta.pro secondary industries

B2B/EDI & Partner Integration (BPAMAOAJ), Managed File Transfer (MFT) & B2B Integration (EDI) (HDAEAIAE), Maritime EDI / API Connectivity & Messaging Networks (TLAHAOAE)

Keywords

• Supply chain software
• Logistics management
• Global trade compliance
• Transportation management
• Channel management

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscriptions: Annual or multi-year subscription fees for access to the cloud-based supply chain management platform. Subscription tiers likely based on modules used, transaction volume, and number of users.
2. Transaction-Based Revenue: Fees based on transaction volumes processed through the platform, including shipment volumes, order volumes, and trade compliance transactions.
3. Professional Services: Implementation, training, and consulting services to support platform deployment and user adoption.

Pricing tiers

Go-to-market motion4 records

Distribution channels3 records

Marketing channels8 records

Core offering

E2open provides a unified, end-to-end cloud-native SaaS platform that delivers visibility and collaboration across the full supply chain — including demand planning, supply orchestration, global trade compliance, transportation and logistics management, and channel execution. The platform is delivered through five integrated solution suites (Channel, Planning, Global Trade, Logistics, Supply) unified by the Harmony user experience and powered by the E2net Open Partner Network, with AI-driven capabilities such as RateIQ for freight optimization and predictive forecasting.

Product overview

E2open offers a unified, end-to-end cloud-native software platform for supply chain management, built around five core solution suites (Channel, Planning, Global Trade, Logistics, Supply) unified by the Harmony user experience and powered by the E2net Open Partner Network. The platform serves over 22,000 logistics companies and connects more than 500,000 partners across 193 countries, with AI-driven tools including RateIQ for transportation optimization and demand forecasting capabilities. Key products include the Control Tower for real-time visibility, Logistics as a Service for managed transportation execution, and Supply Network Discovery for multi-tier risk detection.

Differentiator

Problem solved

Functional benefit

Products and services

• E2open Connected Supply Chain Platform Unified, end-to-end cloud-native software platform providing visibility and collaboration across all supply chain touchpoints including planning, supply, global trade, logistics, and channel management for large enterprise customers.
• Channel Suite Channel performance management solution providing visibility, collaboration, and control for optimal channel performance across all tiers of distribution, for brand owners and manufacturers managing complex channel networks.
• Planning Suite Connected planning solution enabling cross-ecosystem planning with real-time data and AI-driven forecasting for demand and inventory optimization across supply chain partners.
• Global Trade Suite Global trade management solution covering customs compliance, cross-border filing, duty management, and trade content for over 230 countries, for enterprises managing complex international trade operations.
• Logistics Suite Transportation management and logistics orchestration covering multi-mode shipment planning, execution, and tracking on a single platform for shippers and logistics providers.
• Supply Suite Supply orchestration and manufacturer collaboration solution providing visibility across all supplier tiers and outsourced production partners, for brand owners managing multi-tier supply networks.
• Supply Network Discovery Multi-tier supply network mapping application helping brand owners detect risks and achieve visibility beyond direct Tier 1 suppliers.
• Logistics as a Service (LaaS) Managed transportation service enabling shippers to outsource day-to-day transportation execution while retaining ownership of carrier strategy and pricing agreements, for enterprises lacking dedicated logistics operations teams.
• Transportation Procurement Services Sourcing service combining logistics expertise and advanced sourcing tools to help shippers secure freight capacity and unlock savings through freight procurement.
• Channel Managed Services Managed services supporting brand owners in operating channel performance and distribution execution on the e2open platform.

Quantifiable outcome

• Recognized as Leader in Gartner Magic Quadrant for Transportation Management Systems (multiple consecutive years: 2023, 2024, 2025)
• +1 more outcomes

Named customers14 records

Segments15 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• FreightoscoreTechnology or IntegrationCollaboration on air cargo bookings enabling Freightos WebCargo customers to access e2open's transportation management capabilities. Provides seamless integration between booking and transportation execution.
• ShippeocoreTechnology or IntegrationReal-time supply chain visibility partnership enabling Shippeo customers to access e2open's transportation management and global trade capabilities for end-to-end supply chain visibility.
• E2net Open Partner NetworkcoreTechnology or IntegrationE2open's partner network connecting manufacturing, logistics, and distribution partners on a unified platform. Enables multi-tier supply chain collaboration and visibility across the partner ecosystem.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Blue Yonder: Direct competitor in supply chain planning, execution, and TMS. Both serve large global enterprises with end-to-end supply chain platforms and compete head-to-head in Gartner's TMS and Supply Chain Planning Magic Quadrants.
• Manhattan Associates: Direct competitor in supply chain execution, transportation management, and warehouse management. Both target large enterprise customers with cloud-native SCM suites and feature in the same Gartner TMS Magic Quadrant.
• Kinaxis: Direct competitor in supply chain planning and orchestration, with concurrent planning technology. Both serve large manufacturers and compete in Gartner's Supply Chain Planning Magic Quadrant.
• o9 Solutions: Direct competitor in AI-driven supply chain planning and integrated business planning. Both target large manufacturers and emphasize AI/ML capabilities for demand forecasting and scenario planning.
• Descartes Systems Group: Direct competitor in logistics technology, global trade compliance, and transportation management. Both serve large enterprises with cross-border trade and logistics solutions.

Broad incumbents

• SAP (IBP / S/4HANA SCM): Broad incumbent offering integrated supply chain management as part of its ERP and IBP (Integrated Business Planning) suites. SAP competes with e2open on planning, procurement, and global trade; its broader suite footprint makes it a default choice for large enterprises.
• Oracle SCM Cloud: Broad incumbent offering SCM, transportation management, and procurement modules within Oracle Cloud. Competes with e2open across multiple suites and benefits from ERP install base lock-in at large enterprises.
• Coupa Software: Broader spend management and supply chain platform competitor, particularly in procurement and supply chain finance. Operates as a broad incumbent overlapping with e2open in supply management workflows.

Emerging players

• Project44: Emerging competitor in supply chain visibility and transportation management, focused on real-time shipment tracking and carrier connectivity. Overlaps with e2open's Logistics Suite visibility capabilities.
• FourKites: Emerging competitor in supply chain visibility and predictive ETA, with dynamic appointment scheduling and yard management. Competes with e2open's Control Tower visibility capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/e2open
• YouTubeyoutube.com/@e2opentv
• Facebookfacebook.com/E2open
• LinkedInlinkedin.com/company/e2open
• Instagraminstagram.com/e2open

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A14 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about e2open