Lufthansa

What Lufthansa does

Lufthansa is Germany's publicly traded flag carrier (Frankfurt Stock Exchange: LHA), headquartered in Frankfurt with primary hubs at Frankfurt and Munich airports. Founded in 1926 and re-established in 1953, Lufthansa operates scheduled passenger and cargo services to more than 200 destinations across Europe, the Americas, Asia, Africa, Middle East, and Oceania. Its core operations span four cabin classes - Economy, Premium Economy, Business, and First - anchored by the Allegris First Class Suite (installed on 22 aircraft with plans for 35 by year-end 2026) and the newly launched Future Onboard Experience (FOX) onboard service programme, representing over €70 million of 2026 investment. The fleet is a mix of Boeing and Airbus long-haul and regional aircraft, with proprietary AeroSHARK riblet film technology co-developed with BASF delivering verifiable fuel efficiency on Boeing 777s.

The company operates a hybrid B2C/B2B commercial model: direct-to-consumer bookings via lufthansa.com, mobile app, and Travel ID account; travel agency distribution through GDS and OTAs; and dedicated corporate channels including Lufthansa Group for Business and corporate bonus programmes. Ancillary revenue streams include baggage fees, seat selection, upgrades, lounge access, duty-free, the Munich Stopover tourism programme, and the Miles & More loyalty programme integrated with co-branded credit cards and partners such as Booking.com, Rail&Fly, and Gategroup. Lufthansa Airlines is the flagship brand under Lufthansa Group, a conglomerate that also controls Austrian Airlines, SWISS, Brussels Airlines, Eurowings, and ITA Airways (90% stake, with the 2026 increase from 41% for $382 million). Other 2026 strategic actions include the CityLine regional subsidiary shutdown, the partnership-driven carbon removal portfolio via Senken, and ongoing Middle East route disruption caused by geopolitical tensions that added an estimated €1.7 billion to the 2026 fuel bill.

Name

Lufthansa

Legal name

Lufthansa

Website

https://lufthansa.com

Company type

Public

Founded year

1926

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Lufthansa is Germany's publicly traded flag carrier, headquartered in Frankfurt, operating scheduled passenger and cargo services to over 200 global destinations from hubs at Frankfurt and Munich. It is the flagship brand under Lufthansa Group alongside Austrian, SWISS, Brussels, Eurowings, and ITA Airways.

Ownership category

akta.pro rank

Product category

Commercial Passenger Airlines

NAICS

Scheduled Passenger Air Transportation (481111), Scheduled Air Transportation (48111), Scheduled Freight Air Transportation (481112)

SIC

Air Transportation, Scheduled (4512)

akta.pro primary industry

National Flag/Legacy Full-Service Airlines (THABAAAB)

akta.pro secondary industries

Long-Haul Full-Service Airlines (Widebody Operators) (THABAAAH), Full-Service Airlines (Passenger + Belly Cargo Integrated) (THABAAAF), Full-Service Airlines with Dedicated Premium Cabins (First/Business Heavy) (THABAAAJ)

Keywords

• Passenger air travel
• Commercial aviation services
• Cargo transportation
• Frequent flyer programs
• Corporate travel services

Headquarters

HQ city

Frankfurt

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Passenger Ticket Sales: Core revenue from selling scheduled air transportation to passengers across all cabin classes (Economy, Premium Economy, Business, First Class) on Lufthansa-operated flights to over 200 destinations worldwide.
2. Ancillary Services: Revenue from additional services including baggage fees, seat reservations, upgrades, priority boarding, in-flight dining, and duty-free shopping. Also includes power bank restrictions and related services.
3. Loyalty Program (Miles & More): Frequent flyer program generating revenue through selling miles to financial partners (credit card issuers), with American Express co-branded credit card offering 60,000 miles sign-up bonus. Loyalty programs valued as financial assets, with industry-wide shift to spending-based earning.
4. Cargo Services: Cargo handling and freight transportation services, with NAHCO utilizing Lufthansa for solar cell exports and other cargo operations.
5. Stopover Program: Munich stopover program generating revenue by adding hotel partnerships, activities, and transportation bookings through tourism services platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Lufthansa operates scheduled passenger air transportation to over 200 destinations worldwide from its Frankfurt and Munich hubs, offering four cabin classes (Economy, Premium Economy, Business, First). The company also provides cargo services, the Miles & More loyalty program, ancillary services (baggage, seat selection, upgrades), and complementary products such as hotel booking, Rail&Fly train connections, and stopover programs. Premium offerings include the Allegris First Class Suite and the Future Onboard Experience (FOX) program.

Product overview

Lufthansa operates as a full-service airline offering flights to over 200 destinations worldwide through its primary booking platform. The product portfolio centers on core flight services across four cabin classes (Economy, Premium Economy, Business, First), supplemented by the premium Future Onboard Experience (FOX) program featuring enhanced dining and personalization. Key ancillary products include the Munich Stopover Program for extended travel experiences, Miles & More loyalty program for earning and redemption, integrated hotel booking via Booking.com partnership, and various pre-bookable extras such as seat selection, upgrades, and travel insurance. The Allegris First Class Suite represents Lufthansa's flagship premium product, having won the 2026 Red Dot Award. Additional services include Rail&Fly train connections, eSIM connectivity, and Veterans Advantage discounts. The airline also participates in scientific research through the IAGOS atmospheric monitoring program.

Differentiator

Problem solved

Functional benefit

Brands

• Allegris: Lufthansa's premium cabin product featuring First Class Suite with privacy doors, installed on 22 aircraft operating from Munich and Frankfurt, expanding to 35 aircraft by year-end.
• Future Onboard Experience (FOX)
• Miles & More

Products and services

• Lufthansa Flight Booking Online and offline booking platform enabling individual consumers and corporate clients to search, compare, and purchase scheduled air transportation across Economy, Premium Economy, Business, and First Class cabins to over 200 global destinations.
• Allegris First Class Suite Premium First Class cabin product featuring privacy doors, larger personal screens, enhanced comfort, and exclusive dining service, deployed on long-haul Lufthansa aircraft.
• Future Onboard Experience (FOX) Long-haul onboard service program delivering upgraded dining with Michelin-starred chef collaborations, new tableware, amenity kits, and enhanced personalization across Economy, Premium Economy, Business, and First cabins.
• Munich Stopover Program Travel program allowing passengers to add a multi-day stopover in Munich to their journey, with exclusive partner offers at hotels (Bayerischer Hof, Leonardo Hotels, Rosewood), attractions (Zugspitze, Neuschwanstein Castle), and transportation services (SIXT).
• Miles & More Loyalty Program Frequent flyer program enabling members to earn miles on Lufthansa flights and partner services (hotels, car rentals, credit cards, retail), redeem miles for award flights and upgrades, and access tier benefits.
• Hotel Booking Services Integrated hotel booking service via Booking.com partnership, enabling customers to reserve accommodations alongside flights and earn Miles & More points on hotel stays.
• Extra Services (Seat Selection, Upgrades, Baggage) Pre-bookable ancillary travel services including seat reservations, cabin upgrades, additional baggage allowance, pre-ordered meals, and travel insurance.
• Rail&Fly Rail-to-flight connection service allowing passengers to travel by train from selected German railway stations to Lufthansa's Frankfurt and Munich airport hubs as part of their flight booking.
• Veterans Advantage Discount Program

Quantifiable outcome

• Over 20,000 metric tons of fuel saved and 65,000 metric tons of CO2 reduced through AeroSHARK technology on Boeing 777 aircraft
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature5 records

Scale indicators12 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Turkish Airlines: Rapidly expanding European-based carrier with one of the world's broadest route networks, Istanbul hub connecting Europe-Asia-Africa, and aggressive premium product investment — a direct competitor for connecting traffic through the same origin/destination pairs as Lufthansa.
• Air France-KLM: Direct European full-service network competitor with comparable long-haul widebody operations, hub structure (Paris/Schiphol), SkyTeam membership, and similar exposure to Middle East fuel shocks and premium cabin competition.
• United Airlines: Fellow Star Alliance founding member and global full-service carrier with comparable long-haul widebody fleet, Polaris business-class product, and similar hub-and-spoke economics. Direct codeshare and loyalty partner as well as competitor on transatlantic routes.
• Singapore Airlines: Premium-focused full-service carrier operating comparable A380 and long-haul widebody fleet with industry-leading Suites product — a benchmark for Lufthansa's Allegris positioning. Operates Singapore-Munich route that Lufthansa Allegris is launching against.
• International Airlines Group (IAG): Parent of British Airways and Iberia — a like-for-like European flag-carrier group with comparable global network, premium cabin products (First, Club Suite), and transatlantic long-haul exposure competing for the same corporate and leisure passengers.
• American Airlines: One of the world's largest full-service network carriers and oneworld alliance member with comparable global route network, transatlantic joint venture participation, and Flagship Suite premium product competing for corporate accounts and premium leisure travelers on routes Lufthansa serves.
• Emirates: Global full-service carrier with Dubai hub competing directly for Europe-Asia long-haul premium traffic; operates all-widebody fleet and benchmark premium cabin products that Lufthansa's Allegris is positioned against.
• Cathay Pacific: Hong Kong-based premium full-service carrier with comparable long-haul widebody network, award-winning business class (Aria Suite) refresh program, and direct competition on Europe-Asia premium routes that Lufthansa serves via Frankfurt/Munich hubs.
• Delta Air Lines: Major US full-service network carrier and SkyTeam member with comparable global long-haul ambitions, premium cabin (Delta One) refresh program, and significant transatlantic joint venture overlap with Air France-KLM competing for the same corporate accounts Lufthansa targets.

Broad incumbents

• Ryanair: Europe's largest low-cost carrier capturing short-haul price-sensitive traffic that previously connected through Lufthansa hubs; not a direct competitor in long-haul premium but increasingly relevant for intra-European feed and corporate accounts' travel policies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Lufthansa_DE
• YouTubeyoutube.com/user/lufthansa
• Facebookfacebook.com/lufthansa
• LinkedInlinkedin.com/company/lufthansa
• Instagraminstagram.com/lufthansa

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments5 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lufthansa