Zoovu
Zoovu is an AI-native ecommerce product discovery platform that unifies search, guided selling, configuration, bundling, and conversational AI on a single engine for enterprise B2C brands and B2B manufacturers, processing 57 million+ SKUs daily.
- Company typePrivate
- Founded2012
- HeadquartersBoston, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Zoovu does
Zoovu is an AI-native ecommerce product discovery platform that unifies search, recommendations, personalization, guided selling, configuration, bundling, and conversational AI on a single engine for both B2C brands and B2B manufacturers. The platform is built around a proprietary product ontology and data enrichment pipeline that processes 57 million+ SKUs daily, powering features including AI Search, the Zoe generative-AI shopping assistant, visual product configurators, CPQ/RFQ tooling, BOM management, product bundling, and automated data cleansing and tagging. Headquartered in Boston with a German office, the company sells through enterprise direct sales, product-led growth via no-code design tools, and channel partnerships — including listings on Microsoft Azure and AWS Marketplaces and syndication through Microsoft to 100+ retail partners and Euronics to 27 retailers across 35 countries.
Zoovu operates a subscription-based SaaS model with quote-based pricing that scales with catalog size, SKU volume, and feature scope, supplemented by professional services for enterprise deployments. Its customer base spans consumer electronics, sports and outdoors, tools and equipment, fashion and luxury, healthcare and medical equipment, industrial manufacturing, and home appliances, with named customers including Microsoft, Canon, Trek, Bosch/BSH, GE Healthcare, Drager, KitchenAid, Valentino, Ferragamo, Honeywell, Sonos, Under Armour, Columbia, Gardena, Dick's Sporting Goods, and Noble Knight Games. In May 2026 Zoovu acquired XGEN AI to consolidate the previously fragmented vendor stack into a single AI-native engine, backed by lead investor FTV Capital which led the $169 million Series C in June 2022 bringing total funding above $200 million at a $400 million pre-money valuation.
Zoovu firmographics
Firmographics- Name
- Zoovu
- Legal name
- Zoovu
- Website
- https://zoovu.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Zoovu is an AI-native ecommerce product discovery platform that unifies search, guided selling, configuration, bundling, and conversational AI on a single engine for enterprise B2C brands and B2B manufacturers, processing 57 million+ SKUs daily.
- Ownership category
- akta.pro rank
Zoovu industry classification
Industry- Product category
- Ecommerce Product Discovery Software
- NAICS
- All Other Miscellaneous Retailers (45999)
- SIC
- Retail-Nonstore Retailers (5960)
- akta.pro primary industry
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
- akta.pro secondary industry
- B2B Marketplaces & Wholesale Platforms (BPAMAGAD)
Keywords
Where Zoovu is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Zoovu business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS/Platform Subscription: Zoovu operates on a subscription-based SaaS model providing access to its AI-powered product discovery platform, including search, guided selling, configurators, and data enrichment capabilities. Pricing is quote-based and varies by enterprise size, catalog complexity, and feature requirements.
- Professional Services: White-glove implementation services included for enterprise deployments to help with data integration, platform configuration, and launch support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform pricing - custom quote based |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels9 records
Zoovu product offering
Product offeringCore offering
Zoovu sells an AI-native ecommerce product discovery platform that unifies AI search, guided selling, visual product configurators, configure-price-quote (CPQ), self-service RFQ, product bundling, AI shopping assistants (Zoe), and product data enrichment into a single engine. It is offered to enterprise B2C brands/retailers and B2B manufacturers/distributors on a quote-based SaaS subscription with professional implementation services, processing 57M+ SKUs daily across 10,000+ ecommerce experiences.
Product overview
Zoovu is an AI-native ecommerce revenue engine that unifies product discovery on one platform for both B2C and B2B. The platform offers a comprehensive suite of interconnected products including AI Search (site search, conversational search, B2B site search), Guided Selling (assistant, product finders, quizzes), Product Configuration (visual configurator, visual CPQ, complex configurator, self-service RFQ, BOM software), AI Shopping Assistants (Zoe AI shopping assistant, Gen-AI Product Advisor), and Data Management (data cleansing, product data enrichment, product content optimization, automated tagging, catalog management, product data syndication, zero party data platform). The platform processes data on 57 million SKUs daily and powers over 10,000 ecommerce experiences for customers.
Differentiator
Problem solved
Functional benefit
Brands
- Zoe: Zoovu's generative AI shopping assistant that acts as a personal product expert, powering conversational product discovery experiences across B2C and B2B ecommerce.
Products and services
- AI Search (Conversational and Site Search) AI-powered site and conversational search platform that interprets natural language queries, understands shopper intent, synonyms, misspellings, and context, and delivers accurate, context-specific product results across B2C and B2B catalogs.
- B2B Site Search AI search solution for B2B manufacturers and distributors that understands complex product relationships, part numbers, and industry-specific terminology to deliver precise product discovery results.
- Guided Selling Assistant Conversational AI-powered product discovery experience that transforms static catalogs into interactive journeys, using generative AI and enriched product data to deliver personalized recommendations based on shopper needs and preferences.
- Product Recommendation Engine AI-powered recommendation system that asks customers about their needs and preferences and guides them to matching products, bundles, and accessories using zero-party data and collaborative filtering to increase conversions, AOV, and loyalty.
- Product Finders Interactive product research tools that ask shoppers about needs, preferences, and lifestyle and deliver personalized product recommendations based on their responses.
- Product Quizzes AI-powered product recommendation quizzes that use generative AI to deliver personalized recommendations through interactive Q&A flows.
- Visual Product Configurator (Product Customizer) Interactive 3D product configuration tool that lets customers explore, customize, and visualize complex products in real time with conditional logic and dynamic pricing.
- Visual CPQ Visual Configure, Price, Quote software for B2B that helps buyers and salespeople configure complex products in minutes with real-time cost visibility and automated quote generation.
- Complex Product Configurator Guided selling configurator for complex product bundles that delivers personalized recommendations for customizations and bundles with upsell and cross-sell capabilities.
- Self-Service RFQ Self-service Request for Quote software for B2B manufacturing that lets buyers configure products and request accurate quotes in minutes, reducing time-to-quote and sales costs.
- Bill of Materials (BOM) Software BOM builder and management software that helps B2B buyers and sellers create accurate bills of materials to exact specs, enabling precise cost estimation and faster sales cycles.
- Product Bundling AI-powered intelligent product bundling that automatically recommends compatible and complementary products, cross-sells, and upsells using dynamic rules and intelligent product matching.
- Zoe AI Shopping Assistant Generative-AI powered enterprise shopping assistant (sub-brand Zoe) that turns shopper questions into confident purchases via AI Dynamic Questions, AI Compare, AI Personalized Product Descriptions, AI Chat with citations, and AI Attributes.
- Gen-AI Product Advisor Generative-AI product advisor for enterprise ecommerce that matches customer needs to ideal product recommendations using dynamic question flows.
- Product Data Enrichment AI-powered platform that transforms raw, inconsistent product information into structured, contextualized content powering intelligent search, product discovery, and personalized experiences, processing 57 million SKUs daily.
- Data Cleansing Product data cleansing services that correct errors, incomplete data, and spelling mistakes, and normalize measurements across product catalogs.
- Product Content Optimization Platform that turns product specs into needs-based attributes powering high-performing Product Detail Pages, Collection Pages, and improved search rankings.
- Automated Tagging AI-powered automated product tagging that uses machine learning to classify and tag products with needs-based attributes automatically.
- Catalog Management Product catalog management system that centralizes, organizes, and maintains product information across all channels with automated updates.
- Product Data Syndication Product data syndication solution that maintains consistent product feeds across ecommerce storefronts, distributor catalogs, and retail partners.
- Zero-Party Data Platform Platform for collecting and leveraging zero-party data from direct customer interactions to personalize shopping experiences and produce actionable insights.
- Attribute Enrichment AI-powered attribute enrichment that transforms technical product specs into customer-friendly attributes and use-case-based tags.
- Zoovu MCP Server API-first, headless MCP Server launched in December 2025 that gives AI agents and assistants programmatic access to Zoovu's product intelligence for agentic commerce use cases.
Quantifiable outcome
- 200% increase in conversion rate (Trek)
- +11 more outcomes
Companies that use Zoovu
Customer profileNamed customers23 records
Segments10 records
Ideal customer profiles3 records
Zoovu technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability9 records
Feature7 records
Zoovu partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and flagship.
- XGEN AIcoreAcquired XGEN AI to create unified AI-native engine for ecommerce product discovery. Combined entity integrates search, recommendations, personalization, guided selling, bundling, and conversational AI on single platform. Transaction backed by FTV Capital.
- EuronicsflagshipPartnership with Euronics (27 member retailers across 35 countries) to deploy AI-powered product discovery solutions including intelligent search, guided selling, and generative AI product advisors across Europe and Middle East. Early results show 66% increase in customer engagement and 25% average increase in online conversion rates.
- SAPcoreIntegration with SAP commerce platforms including SAP CX for seamless product discovery and data synchronization
- SalesforcecoreIntegration with Salesforce Commerce Cloud and CRM for customer data and product experience synchronization
- ShopifycoreIntegration with Shopify Plus for ecommerce product discovery deployment
- Adobe CommercecoreIntegration with Adobe Commerce (Magento) platform
- MicrosoftcoreMicrosoft Azure Marketplace listing and deep integration. Microsoft uses Zoovu across 100+ retail channels. Zoovu available in Microsoft Azure Marketplace.
Scale indicators17 records
Recent moves6 records
Expansion highlights6 records
Zoovu competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zoovu social profiles
Digital presenceZoovu compliance and trust
Trust signalCompliance6 records
Zoovu financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zoovu leadership team
Management profileNumber of profiles
Profiles3 records
Zoovu subsidiaries and ownership
Company hierarchySubsidiaries1 record
Zoovu funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zoovu M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zoovu
What does Zoovu do?
Zoovu sells an AI-native ecommerce product discovery platform that unifies AI search, guided selling, visual product configurators, configure-price-quote (CPQ), self-service RFQ, product bundling, AI shopping assistants (Zoe), and product data enrichment into a single engine. It is offered to enterprise B2C brands/retailers and B2B manufacturers/distributors on a quote-based SaaS subscription with professional implementation services, processing 57M+ SKUs daily across 10,000+ ecommerce experiences.
Is Zoovu a public or private company?
Zoovu is a private company. It is classified as venture growth investor backed and is currently operating.
When was Zoovu founded?
Zoovu was founded in 2012. It employs 101 to 250 people.
Where is Zoovu based?
Zoovu is headquartered in Boston, United States, in the North America region.
How does Zoovu make money?
Two revenue lines are on record. SaaS/Platform Subscription is the primary driver. The others are professional Services.
Does Zoovu have an API?
Yes. Zoovu offers an API-first, headless architecture that enables flexible implementation and customization. In December 2025, Zoovu launched an MCP (Model Context Protocol) Server to give AI agents product intelligence required for agentic commerce. The platform provides APIs for integration with ecommerce platforms, ERP, CRM, and PIM systems. Documentation available through their developer resources. Developer documentation is at zoovu.com.
What industry is Zoovu in?
Zoovu's product category is Ecommerce Product Discovery Software. Its primary akta.pro industry code is HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support), with a secondary code of BPAMAGAD, B2B Marketplaces & Wholesale Platforms. Its NAICS code is 45999 and its SIC code is 5960.