Cardinality.ai

What Cardinality.ai does

Cardinality.ai is a vertical SaaS company that provides AI-powered case management, CRM, and ERP solutions to government health and human services (HHS) agencies in the United States. Founded in 2017 and headquartered in Gaithersburg, Maryland, the company serves 13 government agencies across 11 states, supporting more than 10 million constituents and 5,000 caseworkers in programs spanning child welfare, foster care, child support, Medicaid, and workforce services. Its product portfolio is anchored by the EmpowerPlatform, a low-code, cloud-based platform built on AWS infrastructure that enables agencies to modernize legacy systems, with application suites including EmpowerFamily (child welfare), CardyCares (Medicaid/HCBS), EmpowerWork (workforce), and EmpowerSafety (child protection), all powered by the proprietary Cardy AI layer for predictive analytics, provider matching, anomaly detection, and voice-to-text capabilities.

The platform embeds 5,000+ pre-configured Federal rules (Title IV-E, Medicaid, Medicare) and CCWIS-compliant modules to address regulatory compliance requirements. Cardinality monetizes primarily through multi-year SaaS subscriptions sold via direct enterprise sales to state and municipal agencies, supplemented by professional services for implementation and customization. Distribution is reinforced by strategic alliances with system integrators and technology partners including NTT DATA, AWS, DMI, and MicroStrategy. Revenue is augmented by ClearCycle, a wholly owned claims and disbursement management subsidiary acquired in December 2021. The company has raised $12.5M in Series B funding (April 2023) led by Boathouse Capital and is venture-backed by Attain Capital Partners, with 251-500 employees supporting operations across the US and a development center in Chennai, India.

Name

Cardinality.ai

Legal name

Cardinality.ai

Website

https://cardyai.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Cardinality.ai provides AI-powered low-code SaaS case management, CRM, and ERP solutions to U.S. state and local government health and human services agencies, serving 13 agencies across 11 states with child welfare, Medicaid, and workforce programs.

Ownership category

akta.pro rank

Product category

Government Health and Human Services Software

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

Regulatory Readiness & Audit Automation (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001) (HDAAAMAE), Model Governance, Risk & Compliance (GRC) Platforms (HDAAAKAA), Responsible AI, AI Governance & Compliance Services (BPAEAHAJ), Documentation & Reporting Automation (Model Cards, Datasheets, Impact Assessments) (HDAAAMAJ)

Keywords

• Government case management
• AI SaaS platform
• Human services software
• Child welfare solutions
• Medicaid enterprise systems

Headquarters

HQ city

Gaithersburg

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI SaaS Subscriptions: Subscription-based SaaS revenue model providing access to AI-enabled case management, CRM, and ERP solutions for government agencies. Solutions are delivered as cloud-based services with configurable modules, typically through multi-year government contracts.
2. Professional Services: Implementation, customization, and consulting services supporting deployment of the platform across government agencies, including system integration with legacy systems and staff training.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels8 records

Core offering

Cardinality.ai offers an AI-powered, low-code SaaS platform (EmpowerPlatform) that enables government health and human services agencies to modernize case management, CRM, and ERP systems. The platform supports child welfare, foster care, Medicaid, child support, and workforce programs through proprietary Cardy AI, pre-configured federal rules (5,000+), and modular solutions such as EmpowerFamily, CardyCares, EmpowerWork, and EmpowerSafety.

Product overview

Cardinality.ai offers a modular AI SaaS platform called EmpowerPlatform, which serves government agencies in health and human services. The portfolio includes EmpowerFamily (child welfare/foster care), CardyCares (healthcare/Medicaid), EmpowerWork (workforce services), and EmpowerSafety (child protection), all powered by Cardy AI. Additional offerings include CardyFiscal (child support), ClearCycle (claims/disbursements - acquired brand), the Integrated Rules Engine (5,000+ federal rules), and Citizen Services Middleware. The platform enables agencies to modernize systems 50% faster than other low-code platforms and 200% faster than custom solutions, serving over 10M+ constituents across 13 government agencies in 11 states.

Differentiator

Problem solved

Functional benefit

Brands

• EmpowerFamily: Child welfare solution
• CardyCares
• EmpowerWork
• EmpowerSafety
• CardyFiscal
• Cardy AI
• EmpowerPlatform
• MD THINK

Products and services

• EmpowerPlatform Low-code, cloud-based platform powering all Cardinality AI case management, CRM, and ERP solutions; enables government agencies to modernize existing systems up to 50% faster than other low-code platforms and 200% faster than custom solutions.
• EmpowerFamily Comprehensive child welfare and foster care case management solution supporting the entire case lifecycle from intake through permanency planning, designed for state and county child welfare agencies.
• CardyCares Dedicated healthcare solution built on EmpowerPlatform to help agencies modernize Medicaid Enterprise Systems (MES) with AI-powered tools that automate routine tasks; pre-built solutions span Medicaid, LTSS, HCBS, and provider management.
• EmpowerWork Workforce services solution designed to equip and empower caseworkers to engage citizens more effectively in human services program delivery.
• EmpowerSafety Safety-focused solution designed for child welfare and protection case management in government human services agencies.
• CardyFiscal Smart child support solution that triggers alerts and nudges for caseworkers and supports proactive case management; highly configurable to reduce total cost of ownership.
• COMET Communication & Operations Mobile Engagement Tool designed to strengthen communication and collaboration across foster care systems, ensuring children, families, and professionals are supported through secured, timely, and transparent interactions.
• Communicare Foster care communication and collaboration platform launched in partnership with the Georgia Department of Human Services to improve outcomes for children and families.
• ClearCycle Claims and Disbursement Management technology acquired December 2021 providing decades of experience in complex healthcare claims, payments, disbursements, multi-currency translation, and regulatory reporting including Medicare and Medicaid compliance.
• Vaccine Management System COVID-19 vaccine management platform using a people-centric approach to ensure maximum civic engagement with vaccine drives, enabling states to host videos and vaccine-related content.

Quantifiable outcome

• 10M+ constituents benefiting from modernized solutions across multiple states
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability11 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• DMIcoreStrategic or Co-development Partner · 30 October 2023Strategic partnership to modernize Oregon Youth Authority's Juvenile Justice Information System (JJIS). DMI received the $14M contract with Cardinality providing the technology platform and implementation support. Partnership combines DMI's system integration expertise with Cardinality's modern AI-enabled platform.
• NTT DATAcoreStrategic or Co-development Partner · 24 August 2022Strategic alliance to accelerate digital modernization for government agencies. Combined expertise enables agencies to leverage proven, secured cloud-based platforms to deliver modernized citizen services faster. NTT DATA brings system integration capabilities and government sector expertise.
• AWS Partner NetworkcoreTechnology or Integration · 16 August 2022Advanced Technology Partner status in AWS Partner Network, reducing complexity for government agencies to adopt digital practices. Enables Cardinality to build and deploy cloud-based solutions on AWS infrastructure with confidence and security required by government clients.
• MicroStrategycoreOEM/ Whitelabel/ Licensing Partner · 18 January 2022OEM partnership where MicroStrategy delivers AI-powered analytics and insights to citizens, caseworkers, and policy leaders at scale through Cardinality's SaaS solutions. MicroStrategy's enterprise analytics platform provides trusted apps and insights embedded in Cardinality's government solutions.
• ClearCyclecoreOEM/ Whitelabel/ Licensing Partner · 7 December 2021ClearCycle, a proven Claims and Disbursement Management technology provider since 1983, was acquired by Cardinality.ai. ClearCycle operates as a wholly owned subsidiary, bringing decades of healthcare claims, payments, disbursements, and regulatory reporting expertise including Medicare and Medicaid compliance.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Tyler Technologies: Largest pure-play U.S. govtech software provider, serving state and local agencies in justice, health and human services, and education. Directly comparable as a vertical SaaS platform selling mission-critical case management and citizen services software to the same state agency buyers.
• Casebook PBC: Child welfare and human services case management software purpose-built for social services agencies. Competes head-to-head with Cardinality's EmpowerFamily in foster care and child welfare procurements at state and county levels.
• Palantir Technologies: Enterprise AI/data analytics platform with deep government footprint, including HHS-adjacent work. Comparable as an AI platform selling predictive analytics and inter-agency data integration to government clients, though at larger scale and broader scope than Cardinality.
• Granicus: Government technology provider focused on digital services, citizen engagement, and compliance workflows for state and local agencies. Overlaps with Cardinality's citizen services middleware and HHS workflows.

Broad incumbents

• Salesforce: Salesforce Government Cloud and AppExchange partners deliver CRM and case management to federal/state agencies. A broad incumbent whose horizontal platform competes with EmpowerPlatform's CRM/case management modules, especially in larger procurements.
• Microsoft: Microsoft Dynamics 365 Government Cloud and Power Platform compete with EmpowerPlatform's low-code case management and workflow capabilities. A broad incumbent with FedRAMP-authorized cloud infrastructure that anchors many state HHS procurements.
• Oracle Health: Oracle Health (formerly Cerner) provides Medicaid and health platform solutions to state agencies. Competes with Cardinality's CardyCares and ClearCycle in Medicaid Enterprise Systems and healthcare claims.
• ServiceNow: ServiceNow's public sector workflow and case management solutions compete with EmpowerPlatform in citizen services and HHS workflow automation, increasingly used by state agencies for digital transformation.

Others

• NTT DATA: Strategic alliance partner and major government IT services and systems integrator. Comparable as both a co-sell partner for Cardinality and a broader competitor in delivering large HHS modernization programs end-to-end.
• Deloitte (Government & Public Services): Global system integrator with a large state HHS practice delivering implementation, integration, and advisory services. Competes with Cardinality-led delivery on large modernization programs and increasingly partners with platform vendors.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cardinalityai
• YouTubeyoutube.com/channel/UC_xEXV-Pfn7vsF2qRwx9AVw
• LinkedInlinkedin.com/company/cardinality-ai
• Facebookfacebook.com/cardinalityai

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cardinality.ai