BankDhofar
BankDhofar SAOG is an Omani publicly listed commercial bank (MSX:BKDB) offering conventional and Islamic banking through 146 branches, serving retail, SME, corporate, and HNI customers across Oman with growing digital and Open Banking capabilities.
- Company typePublic
- Founded1990
- HeadquartersRuwi, Oman
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What BankDhofar does
BankDhofar SAOG is a publicly listed Omani commercial bank (MSX:BKDB) founded in 1990 and headquartered in Ruwi, Muscat. As of December 2025, the bank operates 146 full-service branches and 411 ATMs/CDMs across Oman, employs 1,780 staff, and holds OMR 5.39 billion (~$14.0B) in total assets with OMR 4.12 billion in customer deposits. It is the fourth-largest bank by profit among MSX-listed Omani banks in 2025, with OMR 51.05 million in net profit (+17.1% YoY) and an 18.64% capital adequacy ratio.
The bank operates a dual conventional and Islamic (Maisarah / Dhofar Islamic) model, serving retail consumers, SMEs (Numo sub-brand), corporates, HNI clients (Premier/Priority), and government/institutional clients. Revenue is generated across three streams: Net Interest Income from conventional lending (OMR 95.1M), Net Income from Islamic Financing (OMR 22.9M), and Non-Interest Income from fees, FX, cards, bancassurance, and treasury (OMR 51.8M). The Treasury division is Oman's leading market maker in local currency and swaps.
The technology stack combines traditional core banking with a growing digital layer: the Intilaqa app (first-in-Oman video KYC onboarding), Neo CIB corporate platform, mobile/online banking with Touch ID, Dhofar-Pay contactless, and a soft POS retail integration (with SmartenTech, Vascano, Al Aalam Digital). Strategic partnerships with Taageer Finance (Open Banking), UiPath (agentic QA), and Development Bank of Oman (SME guarantee program) underpin the digital agenda. Distribution is omnichannel — physical branches for relationship-led retail and SME banking, 24/7 call center, digital onboarding for acquisition, and corporate coverage via field relationship managers.
BankDhofar firmographics
Firmographics- Name
- BankDhofar
- Legal name
- BankDhofar SAOG
- Website
- https://bankdhofar.com
- Company type
- Public
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- BankDhofar SAOG is an Omani publicly listed commercial bank (MSX:BKDB) offering conventional and Islamic banking through 146 branches, serving retail, SME, corporate, and HNI customers across Oman with growing digital and Open Banking capabilities.
- Ownership category
- akta.pro rank
BankDhofar industry classification
Industry- Product category
- Commercial Banking
- NAICS
- Commercial Banking (522110)
- SIC
- National Commercial Banks (6021)
- akta.pro primary industry
- Islamic SME & Commercial Banking (FSABAGAB)
- akta.pro secondary industries
- Islamic Retail Banking (FSABAGAA), Shariah-compliant Financing Products (Murabaha, Ijara, Tawarruq, Istisna, Salam) (FSABAGAH), Islamic Treasury, Liquidity & Interbank (Commodity Murabaha, Sukuk Liquidity) (FSABAGAK)
Keywords
Where BankDhofar is headquartered
LocationHeadquarters
- HQ city
- Ruwi
- HQ country
- Oman
- HQ region
- Middle East
Offices4 records
Markets served
BankDhofar business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Net Interest Income (Conventional): Interest income from conventional lending activities including personal loans, housing loans, auto loans, and corporate lending. The bank earns interest spreads between lending rates and deposit rates.
- Islamic Financing Income: Income from Islamic banking window (Maisarah Islamic Banking Services) through Sharia-compliant financing products including Murabaha, Ijara, and other Islamic finance structures.
- Non-Interest Income: Fee and commission income from account services, card transactions, wire transfers, foreign exchange services, insurance premiums (bancassurance), wealth management fees, and digital banking services. Includes ATM fees, credit card fees, and trade services.
- Treasury and Trading: Revenue from treasury operations including money market activities, FX trading, hedging solutions, and proprietary trading. BankDhofar serves as Oman's leading market maker in local currency and swaps.
- Bancassurance: Commission income from sale of insurance products including motor, travel, home, health, life, and critical illness insurance through the bank's branch network and digital channels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic WPS Savings Account with no minimum balance requirement |
| Subscription | Monthly | Youth Account for 18-23 year olds |
| Subscription | Monthly | Standard Savings and Current Accounts |
| Subscription | Monthly | Credit Cards (Mastercard and Visa variants) |
| Subscription | Monthly | Personal, Housing, and Auto Loans |
| Freemium | Pay-as-you-go | Digital Account Opening via Intilaqa App |
Go-to-market motion3 records
Distribution channels8 records
Marketing channels7 records
BankDhofar product offering
Product offeringCore offering
BankDhofar is a full-service commercial bank in Oman providing conventional and Islamic banking (Maisarah) to retail consumers, SMEs, corporates, and government clients. Core offerings include deposit accounts, credit and debit cards, personal/housing/auto loans, insurance products, corporate and treasury services, private wealth management, and digital banking through the Intilaqa app, mobile/online banking, and Neo CIB corporate platform.
Differentiator
Problem solved
Functional benefit
Brands
- Dhofar Islamic: Islamic banking window offering Sharia-compliant banking products and services.
- Numo
- Intilaqa
- Maal
- Khutwa
- Neo CIB
Products and services
- Al Heson Savings Account
Quantifiable outcome
- 17.1% increase in net profit to OMR 51 million in 2025
- +5 more outcomes
Companies that use BankDhofar
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles4 records
BankDhofar technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability5 records
Feature8 records
BankDhofar partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Development Bank of OmancorePartnership to launch Financing Guarantee Programme aimed at enhancing access to finance for small and medium enterprises (SMEs), reinforcing their role as a key driver of economic growth and diversification in the Sultanate of Oman.
- OMIFCO (Oman India Fertiliser Company)coreAppointment as Collection Agent for OMIFCO's Initial Public Offering (IPO), one of the most significant offerings in Oman's capital market. The bank provides advanced IPO financing solutions and collection services.
- UiPathcorePartnership to implement AI-driven testing and agentic automation for quality assurance in banking operations. BankDhofar is among the banks (including First Abu Dhabi Bank, Bank of East Asia, VPBank) working with UiPath to embed automation into QA workflows for operational resilience and regulatory compliance.
- Taageer FinancecoreStrategic partnership focused on digital financial services innovation in Oman. The alliance leverages Open Banking, Direct Debit, and Virtual Accounts technologies to enhance customer convenience, security, and efficiency in financial services delivery.
- Ministry of Finance OmancoreCollaboration on the Khutwa digital financial literacy program for Grade 11-12 students in Oman, covering topics from personal budgeting to digital assets, aligned with Oman Vision 2040's goals for a knowledge-based economy.
- Oman Vision 2040coreAlignment with Oman Vision 2040's focus on financial inclusion and digital transformation. BankDhofar contributes through products like the Basic WPS Savings Account and digital financial literacy initiatives.
Scale indicators15 records
Recent moves6 records
Expansion highlights7 records
BankDhofar competitors and assessment
Company assessmentDirect peers
- Bank Muscat: Largest Omani commercial bank by profit (OMR 255.5M in 2025 vs BankDhofar's OMR 51M). Directly comparable in product breadth, Islamic window (Meethaq), branch network, and digital strategy; competes head-to-head for retail and corporate wallet share in the same domestic market.
- National Bank of Oman: Second-largest Omani bank (OMR 70.2M profit in 2025). Closely comparable mid-size competitor with conventional and Islamic banking, government-linked ownership, and overlapping branch footprint in Oman.
- Bank Sohar International: Third-largest Omani bank (OMR 100.4M profit in 2025). Direct peer competing in retail, SME, and corporate banking across Oman with a similar Islamic banking offering and digital transformation agenda.
- Ahli Bank (Oman): Omani commercial bank offering conventional and Islamic banking, retail and corporate products. Direct domestic competitor with overlapping branch presence and comparable target segments.
- Oman Arab Bank: Omani commercial bank affiliated with Arab Bank group. Comparable product set in retail, SME, and corporate banking, serving the same customer base with similar regulatory positioning under the CBO.
- Alizz Islamic Bank: Oman's first fully-fledged Islamic bank. Comparable in Islamic banking product set (Murabaha, Ijara, Wakala) and target segments; a relevant competitor to BankDhofar's Maisarah Islamic window.
Broad incumbents
- Qatar National Bank: Largest bank in the MENA region with broad GCC and global presence. Comparable in conventional and Islamic banking breadth, treasury capabilities, and corporate banking scale — relevant for benchmarking capital markets and cross-border ambitions.
- First Abu Dhabi Bank (FAB): UAE's largest bank and a regional incumbent in wholesale, treasury, and digital banking. Comparable on enterprise digital banking platforms, automation partnerships (UiPath), and capital markets capabilities — relevant as a regional benchmark.
Regional players
- National Bank of Kuwait (NBK): Leading Kuwaiti bank with strong GCC footprint. Comparable in retail and corporate banking, Islamic banking subsidiaries, and digital transformation. Relevant as a regional peer for treasury and cross-border remittance benchmarks.
- Ahli United Bank (Kuwait): Regional GCC banking group with conventional and Islamic banking operations. Comparable in cross-border GCC presence, Islamic banking product set, and corporate banking services — relevant for peer benchmarking across the region.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
BankDhofar social profiles
Digital presenceBankDhofar financial estimates
Financial estimateRevenue estimate
Valuation estimate
BankDhofar leadership team
Management profileNumber of profiles
Profiles9 records
BankDhofar funding detail
Funding detailFunding overview
Funding rounds2 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BankDhofar M&A and investment
M&A and investmentM&A
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BankDhofar
What does BankDhofar do?
BankDhofar is a full-service commercial bank in Oman providing conventional and Islamic banking (Maisarah) to retail consumers, SMEs, corporates, and government clients. Core offerings include deposit accounts, credit and debit cards, personal/housing/auto loans, insurance products, corporate and treasury services, private wealth management, and digital banking through the Intilaqa app, mobile/online banking, and Neo CIB corporate platform.
Is BankDhofar a public or private company?
BankDhofar is a public company. It is classified as public and is currently operating.
When was BankDhofar founded?
BankDhofar was founded in 1990. It employs 1,001 to 5,000 people.
Where is BankDhofar based?
BankDhofar is headquartered in Ruwi, Oman, in the Middle East region.
How does BankDhofar make money?
Five revenue lines are on record. Net Interest Income (Conventional) is the primary driver. The others are islamic Financing Income, non-Interest Income, treasury and Trading and bancassurance.
Who are BankDhofar's main competitors?
Direct peers on record are Bank Muscat, National Bank of Oman, Bank Sohar International, Ahli Bank (Oman), Oman Arab Bank and Alizz Islamic Bank. Broad incumbents are Qatar National Bank and First Abu Dhabi Bank (FAB). Regional players are National Bank of Kuwait (NBK) and Ahli United Bank (Kuwait).
Does BankDhofar have an API?
No public API is recorded for BankDhofar.
What industry is BankDhofar in?
BankDhofar's product category is Commercial Banking. Its primary akta.pro industry code is FSABAGAB, Islamic SME & Commercial Banking, with a secondary code of FSABAGAA, Islamic Retail Banking. Its NAICS code is 522110 and its SIC code is 6021.