Soft Space

What Soft Space does

Soft Space is a Malaysia-headquartered Fintech-as-a-Service (FaaS) provider founded in 2012 that builds payment-acceptance and digital-wallet infrastructure for financial institutions, payment networks, and large enterprises across 30+ markets. Its core proposition replaces traditional hardware POS terminals with software-based alternatives, anchored by Fasstap, the world's first fully MPoC-certified SoftPOS solution that turns any NFC-enabled smartphone or tablet into a contactless payment terminal. The platform supports international and domestic card schemes, QR payments (DuitNow), NFC, digital wallets, and stablecoin settlement, and is built on a modular architecture that includes the SOFT SPACE Payments Platform (open APIs, customer intelligence, compliance), Fasstap and Smart Terminal SDKs for Android, and the Fasspay white-label e-money and card-issuing engine (Bank Negara Malaysia-licensed).

The company generates revenue through a mix of per-transaction fees on payment acceptance, SDK/API and white-label licensing to banks and acquirers, subscription-style platform fees from its full-stack FaaS offering, and card-issuing/wallet operating fees through the Fasspay subsidiary. Its go-to-market is enterprise-led and channel-driven: Soft Space sells primarily to financial institutions and payment networks (Visa, JCB, SMCC, SCB, GMO-FG, CIMB, KBank, Maybank), which then distribute its technology to their merchant bases; supplementary channels include direct merchant acquisition via Fasspay in Malaysia and SDK-based developer integrations. Headcount of 251-500 employees supports operations across Southeast Asia, Japan, Taiwan, Australia, Europe, and the Americas.

The business model is reinforced by strategic-investor relationships with transcosmos, SMCC, JCB, Southern Capital Group, GMO Financial Gate, and Hibiscus Fund, providing both capital and privileged market access—particularly into Japan, which is the largest disclosed growth geography. The company has served more than 90 financial institution partners, achieved 10+ million Fasstap downloads, and is positioning toward a potential public listing via the Tokyo Stock Exchange's Asia Startup Hub programme while continuing to expand into adjacent verticals (transit, automotive, education, BNPL) through product launches such as Fasspos for onboard retail, the Atome BNPL Visa card, and the Vircle parent-controlled school wallet.

Name

Soft Space

Legal name

Soft Space Sdn. Bhd.

Website

https://softspace.com.my

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

251–500 employees

Short description

Soft Space is a Malaysia-based Fintech-as-a-Service provider (founded 2012) that delivers the world's first MPoC-certified SoftPOS (Fasstap), white-label digital wallets (Fasspay), and onboard retail payments (Fasspos) to 90+ financial institutions and large enterprises across 30+ global markets.

Ownership category

akta.pro rank

Product category

Payment Infrastructure and Fintech-as-a-Service

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

akta.pro primary industry

POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)

akta.pro secondary industries

mPOS & SoftPOS (Tap-to-Phone) Solutions (FSAMADAB), Embedded Deposit Accounts & Digital Wallet Infrastructure (FSAGALAE)

Keywords

• Soft point-of-sale
• Contactless payments
• Digital wallet platform
• Fintech-as-a-service
• Card issuing infrastructure

Headquarters

HQ city

Petaling Jaya

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Payment Transaction Fees: Transaction-based fees from payment processing through SoftPOS and digital wallet platforms. Merchants pay fees per transaction when customers tap to pay via card or digital wallet.
2. SDK/API Licensing: Licensing fees for banks, acquirers, and businesses to integrate Soft Space's SDK and payment technology into their own applications and platforms via white-label or embedded deployment.
3. Wallet and Card Issuing Services: Fees from digital wallet operations, card issuance (physical and virtual prepaid cards), and related fintech services through the Fasspay platform for financial institution partners.
4. Enterprise Software Platform: Full-stack payments platform services with revenue nearly doubling over the last two years. Platform provides secure payments, frictionless payments, and customer intelligence to financial institution customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Soft Space is a Fintech-as-a-Service (FaaS) provider that sells a software-based payments platform including the Fasstap SoftPOS solution (turning NFC smartphones into contactless payment terminals), the Fasspay white-label digital wallet and card-issuing platform, and the Fasspos onboard retail platform for transit operators. The platform is delivered to banks, acquirers, payment networks, and enterprises via SDKs/APIs, white-label deployment, and managed services across 30+ global markets.

Product overview

Soft Space is a Fintech-as-a-Service (FaaS) provider offering a modular payment infrastructure platform. The core portfolio includes the SOFT SPACE Payments Platform (providing secure payment infrastructure, compliance, and customer intelligence), the Fasstap SoftPOS solution (MPoC-certified software-based payment acceptance), Fasspos (onboard transit retail solution), and Fasspay (white-label digital wallet and card issuing platform). These products serve financial institutions, banks, acquirers, transit operators, and merchants through SDK/API integration, white-label deployment, and managed services.

Differentiator

Problem solved

Functional benefit

Brands

• Fasstap: World's first MPoC-certified SoftPOS solution that transforms any NFC-enabled mobile device into a secure payment terminal
• Fasspos
• Fasspay

Products and services

• Fasstap SoftPOS Solution World's first MPoC-certified SoftPOS (Software Point-of-Sale) solution that transforms any NFC-enabled mobile device into a secure contactless payment terminal. Enables merchants to accept contactless card payments via smartphone without traditional hardware POS terminals. Designed for financial institutions (banks, acquirers) and merchants in retail, hospitality, transit, and tourism.
• Fasspay Digital Wallet and Card Issuing Platform Bank Negara Malaysia-licensed e-money and Visa/JCB prepaid card issuing platform. Enables white-label wallet deployment, DuitNow QR payments, NFC tap & pay, and physical and virtual card issuance via HCE technology. Serves as infrastructure for branded wallet solutions including Vircle and YONO.
• Fasspos Onboard Retail and Payment Platform Unified onboard retail and payment platform for transit operators including airlines, railways, and bus operators. Enables crews to manage onboard sales, inventory, and contactless payments. Works offline at altitude and supports NFC Android devices.
• SOFT SPACE Payments Platform Full-stack fintech-as-a-service payments platform providing secure payment infrastructure, frictionless payment processing, customer intelligence, and open APIs. Connects financial institutions and merchants and serves as the foundation for Fasstap, Fasspay, and Fasspos product lines.
• Fasstap SDK (Android) Android SDK enabling banks, acquirers, and businesses to integrate SoftPOS contactless payment card acceptance into their own applications. Part of the Fasstap SoftPOS solution.
• Smart Terminal SDK (Android) Android SDK that enables POS applications to communicate with Smart Terminal payment hardware via USB serial communication. Supports card payments, QR payments, voids, cancellations, transaction status, settlement, e-receipts, top-ups, refunds, and bill payments.

Quantifiable outcome

• Revenue nearly doubled in the last two years
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature8 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• AtomeminorStrategic or Co-development Partner · 28 February 2026Fasspay enables Malaysia's first BNPL Visa card. Acts as licensed issuing entity and end-to-end card issuing processor, extending BNPL functionality to any Visa-accepting merchant.
• HK ExpressminorStrategic or Co-development Partner · 31 December 2025First Hong Kong-based airline to enable Alipay offline in-flight payments. Built on Soft Space's FassPOS in-flight retail and payment platform supporting fully offline payment acceptance at cruising altitude.
• PeroduacoreStrategic or Co-development Partner · 31 October 2025Soft Space powers payment infrastructure behind Perodua's P-Circle super app through Fasspay wallet platform. P-Duit e-wallet enables payments across automotive ecosystem including EV charging stations.
• VisacoreStrategic or Co-development Partner · 9 October 2025Partnership with Visa and Siam Commercial Bank to expand Tap to Pay to Bangkok's iconic shopping districts including Chatuchak Weekend Market and Pratunam Market. Enables merchants to accept contactless payments via smartphone.
• Siam Commercial Bank (SCB)coreStrategic or Co-development Partner · 9 October 2025First bank in Thailand to enable merchants to offer Tap to Pay via mobile devices. Partnership with Visa and Soft Space to modernize payment acceptance across Thailand.
• Vircle (Debit Circles)minorStrategic or Co-development Partner · 30 August 2025Fasspay provides fintech infrastructure for Malaysia's first parent-controlled digital wallet for school payments. Platform enables multi-child wallet architecture with parent-defined spending limits, first solution to receive BNM approval.
• Hokkoku Financial HoldingscoreStrategic or Co-development Partner · 1 July 2025World's first SoftPOS solution supporting stablecoin payments. Partnership demonstrates capability to bridge digital asset innovation with financial infrastructure.
• YONO (Sabah Credit Corporation)minorStrategic or Co-development PartnerFinancial superapp powered by Fasspay's digital wallet YONOPay. Promotes financial inclusion by providing essential financial tools and services.
• CTBC Bank TaiwanminorStrategic or Co-development PartnerPartnership for contactless taxi payments via Tap on Phone technology, enabling taxi drivers to accept card payments using smartphones.
• AirAsia SantanminorStrategic or Co-development PartnerPartnership for inflight shopping solutions, enabling onboard retail and payment capabilities for AirAsia flights.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• myPOS: myPOS offers mPOS and SoftPOS solutions enabling merchants to accept card payments via smartphones and compact terminals, directly competing with Fasstap in the software-based acceptance category.
• SumUp: SumUp provides Tap to Phone SoftPOS and low-cost mobile card readers targeting micro and small merchants globally, directly overlapping with Soft Space's core SoftPOS merchant-acquiring proposition.
• Zettle (Block / PayPal): Zettle (formerly iZettle, now part of Block) offers mobile and Tap to Phone card acceptance solutions for SMEs, making it a direct SoftPOS competitor serving similar micro-SME merchant segments.

Regional players

• Pine Labs: Pine Labs provides payment and merchant acquiring solutions, including SoftPOS-style capabilities, primarily across India and Southeast Asia—a regional peer overlapping with Soft Space's APAC footprint and acquiring-bank distribution model.
• 2C2P: 2C2P (now majority-owned by Ant Group) is a Southeast Asia payment platform offering merchant acquiring and payment processing across Thailand, Malaysia, and Singapore, directly competing with Soft Space's payment infrastructure business in the region.
• Credence (iPay88 / Revenue Group): Credence (via iPay88 and Revenue Group) is a Malaysian payments processor and merchant acquirer offering payment gateway and SoftPOS-style solutions, overlapping directly with Soft Space's home-market Malaysia operations.

Broad incumbents

• Visa (Tap to Phone / Visa Acceptance Platform): Visa's Tap to Phone SDK and Acceptance Platform allow banks and acquirers to deploy SoftPOS directly via Visa rails. As both partner and competitor, Visa can increasingly bypass or replicate Soft Space's intermediary role.
• Mastercard (Tap on Phone): Mastercard's Tap on Phone program enables SoftPOS deployment via issuer/acquirer networks globally. As a network-level incumbent, Mastercard can either partner with Soft Space or compete with bundled acceptance solutions.
• Stripe (Tap to Pay / Terminal): Stripe's Tap to Pay on iPhone and Stripe Terminal offerings serve global merchants and developers with software-based payment acceptance. As a cloud-first payments incumbent, Stripe competes with Soft Space's API/SDK-led model for developer mindshare.
• Adyen: Adyen is a global payments platform offering unified online, in-app, and in-store acceptance (including mobile POS). Its acquiring-stack breadth makes it a credible alternative for banks and large merchants evaluating Soft Space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/soft-space

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds5 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Soft Space