What ANZ does

ANZ (Australia and New Zealand Banking Group Limited) is one of Australia's "Big Four" banks, founded in 1920 and headquartered in Melbourne, operating across close to 30 markets globally with more than 10 across Asia. It provides retail banking (everyday and savings accounts under ANZ Plus, term deposits, credit cards, personal loans, and home loans), business and institutional banking (ANZ Transactive Global, ANZ Transactive Trade, ANZ FX Online, syndicated lending), wealth and superannuation (OnePath, ANZ Smart Choice Super), insurance distribution under the CGU brand and Zurich's Ezicover, and merchant payments through the ANZ Worldline joint venture (acquiring full ownership for ~US$89M announced April 2026). The bank's revenue is driven primarily by net interest income from mortgages, personal, business and credit-card lending, supplemented by deposit and transaction fees, credit-card interchange and annual fees, insurance distribution commissions, international money transfers to 250+ destinations, and institutional transaction and trade finance revenue.

ANZ's technology stack centres on ANZ Falcon® real-time fraud detection (licensed from Fair Isaac and monitoring millions of transactions daily), the ANZ Plus integrated mobile app with predictive spending tools, ConnectID digital identity verification (live across ANZ, CommBank, NAB, and Westpac), and emerging embedded-finance and agentic-AI capabilities including a first-of-kind SAP ERP integration, a Microsoft/HSBC/Lloyds trade-finance agentic-AI proof-of-concept, Visa Agentic Ready enrolment across 10 APAC markets, Chainlink CCIP for tokenised cross-border settlement, IBM watsonx Code Assistant for Z mainframe modernisation, and Hedera distributed-ledger participation. Distribution combines 27 Saturday-trading physical branches across Australia, the ANZ Plus app and internet banking, ANZ Mobile Lenders, accredited brokers, ConnectID distribution via Telstra stores, and direct institutional relationship management.

ANZ operates under a turnaround programme led by Group CEO Nuno Matos (since July 2025), with planned headcount reduction of more than 3,000 staff, a first Chief Data and AI Officer appointment (Kai Yang, ex-HSBC), the binding agreement to wholly own ANZ Worldline, and extension of Saturday trading to 27 branches from 27 June 2026 as part of its 2030 Strategy. Recent financial results show H1 FY2026 cash profit of A$3.78 billion (surpassing A$3.69 billion consensus) and improved ROTE of 11.6%, though the stock has declined 11.2% since late February 2026 amid an expected Australian mortgage-market slowdown and tax changes, and the bank paid a record A$240M fine for unconscionable conduct affecting nearly 65,000 customers.

Name

ANZ

Legal name

Australia and New Zealand Banking Group Limited (ANZ)

Website

https://anz.com.au

Company type

Public

Founded year

1920

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

ANZ is one of Australia's "Big Four" banks, providing retail, business, and institutional banking plus wealth and insurance distribution across close to 30 markets globally. It serves Australian and New Zealand consumers and Asia-Pacific corporates via branches, the ANZ Plus app, Transactive Global, and emerging embedded-finance and agentic-AI partnerships.

Ownership category

akta.pro rank

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices15 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Net interest income (housing, personal, business lending): Primary revenue stream earned on ANZ's mortgage book (2-year fixed rate example at 6.29% p.a., 7.05% comparison), personal loans (7.49%–19.99% p.a. range), business loans, and credit card lending (e.g., Low Rate card at 13.74% p.a.). Recurring and balance-sensitive to RBA OCR and term deposit pricing.
2. Deposit account and transaction fees: Monthly account service fees (e.g., ANZ Access Advantage $5/month waivable on $2,000+ monthly deposit), transaction fees on Electronic ($1.00) and Staff Assisted ($2.50) transactions after one fee-free transaction per month, and savings/term deposit administration fees including $30 early withdrawal fee on Advance Notice Term Deposits.
3. Credit card fees, interchange, and rewards economics: Annual fees on credit cards ($30–$425 across Low Rate, First, Platinum, Rewards, and Frequent Flyer tiers), overseas transaction fees (3.5%), balance transfer fees (3%), cash advance fees, and interchange revenue on Expensify Card-style flows; supplemented by Rewards Program Service Fees of $55 on Rewards/Frequent Flyer products.
4. Merchant payments (ANZ Worldline): Acquiring full ownership of ANZ Worldline joint venture (paying ~$89 million enterprise value for Worldline's 51% stake), providing merchant payment solutions for small business and institutional clients including EFTPOS machines and online payment processing, aligned with the 2030 digital strategy.
5. Insurance distribution commissions: Distribution commissions on home, contents, landlord, and car insurance issued by Insurance Australia Limited (CGU brand); life and income protection distribution via Zurich's Ezicover products; referrals to Zurich Assure for personal advice.
6. International money transfer and FX revenue: Fee and FX margin revenue from upgraded International Money Transfers on ANZ Plus serving 250+ destinations with real-time tracking, faster transfers into select regions, and advanced fraud detection.
7. Institutional transaction and trade finance revenue: Revenue from institutional banking including ANZ Transactive Global platform, syndicated lending (e.g., $500M Greatland, A$3B Sembcorp, S$1.5B Singtel, ₹6,835 crore Tata Semiconductor loans), EFP market making, Chainlink CCIP-based tokenized settlement, and trade finance transformation via agentic AI POC.
8. Embedded finance and B2B partnership revenue: Future revenue stream from embedded finance pilot with SAP ERP and ongoing white-label partnerships (CMC Markets multi-asset platform distribution, Expensify card-linked expense management, Xero accounting integrations), targeting projected $13 trillion B2B transaction market by 2030.
9. Wealth and superannuation fees: Fees from ANZ Smart Choice Super, ANZ Self Managed Super, and OnePath Super Investor Access platforms distributed to retail customers.

Pricing tiers

Go-to-market motion6 records

Distribution channels8 records

Marketing channels10 records

Core offering

ANZ provides personal banking (ANZ Plus, ANZ First, savings, home loans, credit cards, superannuation, distributed insurance), business banking (Business Extra, business loans, EFTPOS, asset finance), and institutional banking (ANZ Transactive Global cash management, ANZ Transactive Trade finance, ANZ FX Online, ANZ Worldline merchant acquiring, syndicated lending) to retail customers, SMEs, and large corporates across Australia, New Zealand, and ~30 global markets. It also runs digital identity through ConnectID and pilots embedded finance and tokenised cross-border settlement via Chainlink CCIP and Mastercard Move.

Product overview

ANZ operates a platform-plus-modules architecture spanning retail banking, commercial banking, institutional banking and wealth/insurance, delivered in Australia, New Zealand and ~30 global markets. The unified ANZ Plus consumer platform bundles an everyday transaction account (ANZ Plus Everyday) with a multi-goal savings account (ANZ Plus Growth Saver) and the upgraded International Money Transfers feature, sitting alongside the legacy ANZ Internet Banking stack, the ANZ App and the new ANZ Mobile Lending service. Around this core, ANZ offers a modular portfolio: ANZ credit cards (Low Rate, First, Platinum, Rewards Platinum/Black, Frequent Flyer Platinum/Black) with ANZ Rewards and ANZ Falcon anti-fraud protection; ANZ home loans (Standard Variable, Simplicity PLUS, Fixed Rate, ANZ Plus home loan, One offset, bridging, supplementary, construction); ANZ personal loans (Fixed and Variable Rate up to $75,000); term deposits (ANZ Advance Notice Term Deposit); insurance (ANZ Home, Contents, Landlord and Car Insurance distributed by ANZ under CGU/IAG; Ezicover Life and Ezicover Income Protection with Zurich; ANZ Home Loan Protection and Credit Card Insurance); institutional services (ANZ Transactive – Global, ANZ Transactive Trade, ANZ FX Online, ANZ Digital Services, ANZ Research); merchant payments through the ANZ Worldline joint venture (acquiring full ownership); and digital identity via ConnectID (Australian Payments Plus). The platform is unified under ANZ's 2030 Strategy and increasingly embedded in third-party ecosystems (SAP ERP embedded finance, Visa Agentic Ready, Chainlink CCIP tokenized settlements, Microsoft agentic-AI trade finance POC).

Differentiator

Problem solved

Functional benefit

Brands

• ANZ Plus: Digital banking platform with smart money management tools, ANZ Plus Everyday transaction account and ANZ Plus Growth Saver multi-goal savings account.
• ANZ Worldline
• ANZ Loop
• ANZ Mortgage Solutions

Products and services

• ANZ Plus A digital banking platform providing transaction accounts, savings, and banking services for ANZ retail customers in Australia through the ANZ Plus mobile app.
• ANZ First An everyday banking account package tailored for early-career and student customers aged 14-25, with no monthly account fees.
• ANZ Home Loans Residential and investor mortgage products (Variable, Fixed, Plus, Investor Plus, Breakfree, ANZ One Offset) offered to Australian owner-occupier and investor borrowers, distributed via branches, mobile lenders, and brokers.
• ANZ Credit Cards Consumer credit cards (Low Rate, Rewards, Frequent Flyer Platinum, First) for Australian retail customers, with personalised offers based on credit score.
• ANZ Savings Accounts Retail savings accounts (ANZ Save, ANZ Progress Saver with bonus interest, ANZ Online Saver, Premium Cash Management Account) paying tiered and bonus interest for individual savers.
• ANZ Superannuation Superannuation accounts offered to individual Australians, distributed via the retail wealth platform.
• ANZ Insurance Distribution General insurance products (home, contents, travel, car) distributed to ANZ customers under the ANZ brand by QBE Insurance Australia.
• ANZ Business Banking Business banking suite (Business Extra account, business loans, EFTPOS terminals, asset finance, agri loans) targeting Australian small and medium businesses.
• ANZ Transactive Global Institutional cash, liquidity, and payments management platform providing multi-currency account access and operational reporting across 30+ markets for corporate and institutional clients.
• ANZ Transactive Trade Institutional trade finance platform supporting issuance, processing, and lifecycle management of trade instruments for corporate and institutional clients.
• ANZ FX Online

Quantifiable outcome

• 19 top-three rankings in 2026 FocusEconomics Analyst Forecast Awards (more than double 2025's eight); named Best Overall Forecaster for New Zealand and Best Forecaster for Gold, Silver, and Coking coal.
• +4 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability14 records

Feature8 records

Partnerships

21 partnerships are on record, tiered core, flagship and minor.

• CGU Insurance (Insurance Australia Limited)coreChannel Partner/ Reseller/ Distributor · 15 June 2026ANZ Home Insurance (building, contents, landlord), ANZ Car Insurance are issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681) under the CGU brand and distributed by ANZ. New policies purchased from 14 June 2026 onwards.
• Zurich Australia (Ezicover)coreChannel Partner/ Reseller/ Distributor · 15 June 2026ANZ distributes Ezicover Life Insurance and Ezicover Income Protection (Zurich products) and refers customers to Zurich Assure for personal life insurance advice. ANZ Mortgage Protection discontinued to new customers.
• Australian Payments Plus (ConnectID)coreTechnology or Integration · 10 June 2026ConnectID, a digital identity verification solution developed by Australian Payments Plus, has launched nationally in Telstra stores. ANZ (alongside CommBank, NAB, and Westpac) enables customers to verify identity via their bank account without sharing physical documents, supporting use cases from library membership to rental applications.
• SAPflagshipStrategic or Co-development Partner · 10 June 2026ANZ launched the first pilot of its embedded finance capability integrated with SAP's ERP systems, capturing share of the projected $13 trillion global B2B transaction market by 2030 and B2B virtual card payments market projected at $14.6 trillion by 2029. JP Morgan and SAP separately announced a strategic partnership to accelerate payment integrations.
• StarChargeflagshipStrategic or Co-development Partner · 5 June 2026StarCharge announced a strategic partnership with ANZ alongside the unveiling of next-generation energy solutions at SNEC 2026 (5–6 June 2026), reported via Dutch and French PR Newswire releases. The partnership signals ANZ's deepening footprint in the energy transition and EV charging infrastructure space.
• CMC MarketscoreChannel Partner/ Reseller/ Distributor · 4 June 2026CMC Markets is actively scaling its institutional and B2B channels through major banking partnerships with ANZ Bank, Westpac, and ASB Bank, leveraging ANZ's customer base for multi-asset platform distribution. CMC reported fiscal 2026 net operating income of £392.6 million (+15% YoY).
• Bloomberg (with HESTA)coreTechnology or Integration · 19 May 2026ANZ acted as market maker on the first Exchange-for-Physical (EFP) transaction on Bloomberg's expanded Australian electronic trading platform with Australian superannuation fund HESTA as participant. EFP enables contingent package trading of Australian bonds against benchmark bond futures with automated OMS integration.
• SVKM's NMIMSminorGTM or Marketing Partner · 8 May 2026ANZ participated as chief guest at SVKM's Narsee Monjee Institute of Management Studies 45th anniversary convocation ceremonies across Mumbai, Navi Mumbai, Bengaluru, Hyderabad, and Indore campuses, alongside Grasim Industries, HDFC Bank, Apollo Pharmacy, and Adidas.
• HSBC and OCBC (pickleball co-organisers)minorGTM or Marketing Partner · 8 May 2026Financial institutions including HSBC, ANZ, and OCBC have organized pickleball events and tournaments for client engagement and team building in Singapore since late 2025, leveraging venues like Pickle & Bones that report 20–30% corporate court bookings.
• VisaflagshipStrategic or Co-development Partner · 30 April 2026ANZ Bank enrolled as an early issuing partner in Visa's Agentic Ready programme launched in Asia Pacific on 30 April 2026. Over 50 partners across 10 markets (including DBS, HSBC, OCBC, UOB, Maybank, Standard Chartered) test AI agent-initiated payments. Programme supports Visa's shift toward intelligent, programmable commerce.
• Visa (New Zealand Agentic Ready expansion)flagshipStrategic or Co-development Partner · 30 April 2026Visa expanded Agentic Ready programme in New Zealand, partnering with ANZ NZ, ASB Bank, Bank of New Zealand, and Kiwibank to test and validate AI agent-initiated payments using Visa's existing network infrastructure (tokenisation, identity verification, risk management).
• WorldlineflagshipStrategic or Co-development Partner · 30 April 2026ANZ entered binding agreement to acquire Worldline's entire 51% stake in their ANZ Worldline joint venture for ~$89 million enterprise value (implied equity value ~$30 million). The payment solutions provider, launched in 2022 and headquartered in Melbourne, will become wholly owned by ANZ pending regulatory approvals expected to close H2 2026. Aligns with ANZ's 2030 digital strategy.
• IBM (watsonx Code Assistant for Z)coreTechnology or Integration · 28 April 2026ANZ cited as customer case study for IBM watsonx Code Assistant for Z mainframe modernization, addressing data architecture reconstruction, runtime environment replacement, and transaction processing integrity on z/OS, CICS, IMS, Db2, RACF, MQ, Parallel Sysplex stack.
• Apple, Google, Samsung, Fitbit, Garmin (digital wallet partners)coreTechnology or Integration · 28 April 2026ANZ cards support Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay on compatible devices, enabling mobile payments with separate terms and conditions for each wallet provider.
• Australian Government (Economic Resilience Program)coreGTM or Marketing Partner · 24 April 2026ANZ, Commonwealth Bank, NAB, Westpac, Bendigo Bank, and Bank of Queensland are participating banks facilitating zero-interest loans up to $5 million under the Australian Government's Economic Resilience Program, supporting logistics and manufacturing businesses impacted by Middle East conflict disruptions.
• Microsoft, HSBC, LloydsflagshipStrategic or Co-development Partner · 21 April 2026Microsoft partnered with HSBC, ANZ, and Lloyds to develop a proof-of-concept (POC) demonstrating how agentic AI can transform trade finance by extracting, validating, and transmitting structured trade data directly from corporate ERP systems to bank platforms. Targets the inefficiency of paper-heavy processes (over 4 billion daily trade documents, only 1-2% handled digitally).
• Immigration New ZealandcoreStrategic or Co-development Partner · 11 April 2026ANZ Bank New Zealand Limited partners with Immigration New Zealand to manage the Funds Transfer Scheme savings account for international students requiring NZ$20,000 (tertiary) or NZ$17,000 (compulsory) annually; monthly withdrawals capped.
• Expensify, Inc.coreStrategic or Co-development Partner · 31 March 2026Expensify announced strategic partnerships with ANZ Bank, Kiwibank, Xero, Institute of Commercial Payments, Campfire ERP, Rillet ERP, and American Airlines, expanding the Q1 2026 partner ecosystem. Expensify Card interchange revenue grew 10% to $5.5 million.
• New Zealand Loyalty AssociationminorGTM or Marketing Partner · 17 March 2026ANZ Bank New Zealand participates on the advisory board of the newly launched New Zealand Loyalty Association alongside Woolworths NZ, Foodstuffs NZ, Air New Zealand, and Z Energy; first Loyalty Leaders Summit scheduled 28 May 2026 in Auckland.
• Telstra (via Quantium Telstra)flagshipStrategic or Co-development Partner · 11 March 2026Telstra launched cross-industry initiative with ANZ, National Australia Bank, and Westpac through Quantium Telstra, combining telecommunications network data with financial intelligence to detect money mule activity earlier using behavioural pattern analysis.
• ChainlinkflagshipTechnology or Integration · 1 March 2026ANZ Bank is among major financial institutions (alongside JPMorgan Chase, UBS Asset Management, Bank of England, and central banks in Brazil and Hong Kong) that have adopted Chainlink's Cross-Chain Interoperability Protocol (CCIP) for regulated cross-border transactions. JPMorgan used CCIP for cross-chain delivery-versus-payment with Ondo Finance's tokenized U.S. Treasuries.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• HSBC Holdings: Global bank that competes with ANZ's institutional and trade finance franchise across Asia-Pacific and is a co-development partner in the Microsoft agentic AI trade finance POC and the IFC Hong Kong green bond. HSBC also competes for corporate banking relationships (Singtel, Tata Semiconductor) where ANZ is a co-lender, making it a relevant global incumbent peer.
• DBS Bank: Singapore-headquartered bank with strong Asia-Pacific institutional and digital banking franchise, competing with ANZ for Singapore-based and regional corporate clients. DBS is a co-lender with ANZ in syndicated deals (Singtel, Tata Semiconductor, Sembcorp) and a fellow Visa Agentic Ready partner, with a more digitally-native reputation.
• OCBC Bank: Singapore-headquartered bank with regional institutional and wealth franchise that competes with ANZ's Singapore operations and co-organizes corporate client engagement (pickleball events). OCBC is also a Visa Agentic Ready partner and co-lender in regional syndicated deals, making it a relevant Asia-Pacific incumbent peer.
• Standard Chartered Bank: Global emerging markets bank with similar Asia-Pacific, Middle East, and trade finance franchise to ANZ. Standard Chartered co-managed the IFC Hong Kong green bond with ANZ and competes for institutional and trade finance mandates across the same emerging markets corridors where ANZ operates.

Direct peers

• National Australia Bank (NAB): Big Four Australian bank with overlapping retail, business, and institutional offerings. NAB competes directly with ANZ in Australian mortgages, business banking, and institutional lending (including as co-lender in syndicated deals like Greatland Resources and partner in ConnectID), with NAB's 23% stock decline indicating broader sector pressure on bank profitability.
• Commonwealth Bank of Australia: Australia's largest bank and ANZ's primary Big Four competitor across retail, business, and institutional banking. Both serve Australian consumers with similar transaction, savings, credit card, home loan, and superannuation products and compete head-to-head for institutional mandates, with CBA's larger market cap and broader branch footprint setting the benchmark ANZ is closing.
• Macquarie Group: Australian-headquartered bank with a strong institutional banking and markets franchise that competes with ANZ's institutional division across resources, infrastructure, agribusiness, and financial institutions. Macquarie's banking group serves similar corporate clients and is increasingly competing in digital banking and embedded finance spaces where ANZ is investing.
• Suncorp Bank: Australian regional bank that ANZ is in the process of acquiring for ~A$4.9 billion (announced 2022). Suncorp competes with ANZ in Queensland and other regional markets across retail and SME banking, and the acquisition would expand ANZ's Australian deposit base and branch footprint in markets where it is currently sub-scale.
• Westpac Banking Corporation: Big Four Australian bank competing directly with ANZ across retail, commercial, and institutional banking. Both operate similar product portfolios (transaction accounts, mortgages, credit cards, wealth, business banking) and are subject to the same regulatory regime, with Westpac's stock down 14.5% over a similar period reflecting parallel sector headwinds.
• Bank of New Zealand (BNZ): One of New Zealand's largest banks, competing directly with ANZ Bank New Zealand across retail, business, and institutional banking in the NZ market. Both participate in ConnectID, Visa Agentic Ready NZ, and similar mortgage and savings product sets, making BNZ ANZ NZ's most direct domestic competitor.

Market position

Strengths5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/anzaustralia
• Facebookfacebook.com/ANZAustralia
• LinkedInau.linkedin.com/company/anz
• Instagraminstagram.com/anz_au/?hl=en
• Xx.com/ANZ_AU

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments40 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ANZ