Console
Console is an AI-native IT Service Management platform that automates enterprise service requests and enforces access governance using context-aware agents, targeting IT teams modernizing legacy systems such as ServiceNow and Workday.
- Company typePrivate
- Founded2024
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Console does
Console is an AI-native IT Service Management (ITSM) platform, founded in 2024 and headquartered in San Francisco, that targets enterprise IT organizations seeking to modernize legacy systems such as ServiceNow and Workday. The company is led by co-founders Andrei Serban (CEO) and Neal Chandra (CTO) and competes in an enterprise software category where less than 2% of IT departments have fully scaled AI agents and where third-party research identifies $360B of annual software-spend waste across legacy systems of record.
The core product, branded simply as Console, automates more than 75% of service requests, continuously enforces access governance, and manages asset and business data using context-aware AI agents built natively for the AI era rather than retrofitted onto legacy ticketing architectures. Supporting surface area includes a Playbook Library of pre-built use case templates and an Integrations directory intended to position Console alongside existing enterprise tools rather than requiring wholesale replacement, lowering adoption friction at the point of entry.
Console operates a sales-led, enterprise field-sales motion with no publicly disclosed pricing tiers and a website anchored by 'Book a demo' calls-to-action, typical of enterprise subscription software. The company employs 11-50 people, has raised approximately $29.2M across a $6.2M Thrive Capital seed (June 2025) and a $23M Series A co-led by DST Global and Thrive Capital (September 2025), and was named to Greenfield Partners' AI Disruptors 60 list in 2025. Market visibility is being extended internationally through participation as a speaker in Techsylvania 2026 in Cluj-Napoca, Romania.
Console firmographics
Firmographics- Name
- Console
- Website
- https://console.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Console is an AI-native IT Service Management platform that automates enterprise service requests and enforces access governance using context-aware agents, targeting IT teams modernizing legacy systems such as ServiceNow and Workday.
- Ownership category
- akta.pro rank
Console industry classification
Industry- Product category
- IT Service Management (ITSM) Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- IT Service Management (ITSM) Platforms (HDAEALAA)
- akta.pro secondary industries
- IT Knowledge Management & Service Desk Platforms (HDAEALAH), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)
Keywords
Where Console is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
Console business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise ITSM Software Subscription: AI-native IT service management platform sold via enterprise subscriptions. The company targets organizations seeking to modernize legacy ITSM systems, with a focus on automation and AI-driven service delivery.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription model - pricing not publicly disclosed |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Console product offering
Product offeringCore offering
Console is an AI-native IT Service Management (ITSM) platform that automates more than 75% of service requests, continuously enforces access governance, and manages IT asset and business data through context-aware AI agents. It is sold as an enterprise software subscription designed to integrate alongside legacy ITSM systems such as ServiceNow and Workday rather than replacing them.
Product overview
Console is a single unified AI-Native ITSM (IT Service Management) platform. The core offering centers on Console itself, an AI-powered ITSM solution that automates over 75% of service requests, continuously enforces access governance, and manages asset and business data through context-aware agents. The platform offers a Playbook Library for exploring use cases, as well as Integrations capabilities to connect with existing enterprise tools.
Differentiator
Problem solved
Functional benefit
Products and services
- Console AI-Native ITSM Platform Unified AI-Native IT Service Management (ITSM) platform that automates more than 75% of service requests, continuously enforces access governance, and manages IT assets and business data using context-aware AI agents. Sold as an enterprise software subscription that integrates alongside legacy systems such as ServiceNow and Workday.
Quantifiable outcome
- 75%+ of service requests automated
- +1 more outcomes
Companies that use Console
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Console technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
Console partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- TechsylvaniaminorConsole's Andrei Șerban was confirmed as an international speaker at Techsylvania 2026, scheduled for June 24-25, 2026, in Cluj-Napoca, Romania. The conference positions itself as one of Eastern Europe's leading tech and business conferences, bringing together innovators, entrepreneurs, executives, and investors from over 30 countries.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Console competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights8 records
Customer concentration
Console social profiles
Digital presenceConsole financial estimates
Financial estimateRevenue estimate
Valuation estimate
Console leadership team
Management profileNumber of profiles
Profiles2 records
Console funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Console M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Console
What does Console do?
Console is an AI-native IT Service Management (ITSM) platform that automates more than 75% of service requests, continuously enforces access governance, and manages IT asset and business data through context-aware AI agents. It is sold as an enterprise software subscription designed to integrate alongside legacy ITSM systems such as ServiceNow and Workday rather than replacing them.
Is Console a public or private company?
Console is a private company. It is classified as venture growth investor backed and is currently operating.
When was Console founded?
Console was founded in 2024. It employs 51 to 100 people.
Where is Console based?
Console is headquartered in San Francisco, United States, in the North America region.
How does Console make money?
One revenue line is on record: enterprise ITSM Software Subscription.
Does Console have an API?
No public API is recorded for Console.
What industry is Console in?
Console's product category is IT Service Management (ITSM) Software. Its primary akta.pro industry code is HDAEALAA, IT Service Management (ITSM) Platforms, with a secondary code of HDAEALAH, IT Knowledge Management & Service Desk Platforms. Its NAICS code is 5182 and its SIC code is 7372.