Hedepy

What Hedepy does

Hedepy is a Prague-headquartered online psychotherapy platform founded in 2020 that connects clients across 11 European markets with a curated network of 700+ verified therapists and psychiatrists, delivered via secure video sessions on web and mobile (iOS/Android, 4.9/5 stars across 1,324 reviews). Only 1/5th of therapist applicants are accepted through a proprietary Expert Team selection process, and clients are matched to therapists via a questionnaire-based compatibility algorithm. Session delivery runs on encrypted video infrastructure provided by LiveKit (AES-256, SOC 2 Type II, HIPAA-supporting), with Twilio, Stripe, and ComGate handling communications and payments in GDPR-compliant configurations. The platform supports individual (50-minute), couple (90-minute), and teen therapy formats, augmented by interactive lessons, journaling, and 11 standardized self-assessment tests, with a wellbeing score tracking outcomes across 8 parameters (stress, anxiety, depression, wellbeing, medication, resilience, sleep, concentration).

The business operates a hybrid revenue model combining transactional, subscription, and B2B channels. Individual sessions are priced at €36-75 depending on format and subscription tier, with the Hedepy+ monthly membership offering up to 10% discounts plus premium content and advance booking. Gift vouchers (€75) provide a one-off acquisition mechanism. On the corporate side, Hedepy sells employee mental health benefit programs to enterprises such as Dentsu, Heureka Group, Ataccama, Tchibo, and OKarGO; the September 2025 acquisition of Poland's HearMe added 80+ corporate clients and 120 professionals, with stated intent to replicate the Polish B2B playbook across other CEE markets and integrate AI-augmented hybrid care. Cumulative funding stands at approximately €5.14 million (≈€1.24M seed in April 2022 plus €3.9M across 2023 rounds, including a €1.75M round led by Impact Ventures with AspectWorks, N1, Purple Ventures, and RSJ Investments).

Go-to-market is product-led and self-serve on the consumer side (5-minute matching questionnaire, immediate availability with sessions as early as the next day, first-session money-back guarantee), layered with content marketing, SEO, app store presence, and a multi-year email nurture program. The company employs 11-50 staff, while the 700+ therapist supply operates as an independent professional network rather than direct headcount. As of the latest available data, Hedepy has served over 50,000 cumulative clients and is positioning itself as the leading online psychotherapy provider in Central and Eastern Europe.

Name

Hedepy

Legal name

Hedepy s.r.o.

Website

https://hedepy.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Hedepy is a Prague-based online psychotherapy platform founded in 2020, connecting clients across 11 European markets with a curated network of 700+ verified therapists via secure video sessions, subscriptions, and corporate mental health programs, having served over 50,000 clients.

Ownership category

akta.pro rank

Product category

Online Psychotherapy / Mental Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Couples & Family Therapy Teletherapy Platforms (HLALAEAG)

akta.pro secondary industry

Therapeutic Companion Apps (Drug-Device-Digital Combination) (HLACANAH)

Keywords

• Online psychotherapy platform
• Video therapy sessions
• Therapist matching algorithm
• Mental health services
• Employee assistance program

Headquarters

HQ city

Prague

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Individual Therapy Sessions: Pay-per-session model for individual 50-minute therapy sessions. Pricing varies by therapist, ranging from €36-40 per session with Hedepy+ membership discounts up to 10%.
2. Subscription Plans (Hedepy+): Monthly membership subscription offering prepaid sessions (2-4 per month) with discounted rates, premium wellbeing content access, and the ability to schedule sessions months in advance with pay-later option.
3. Gift Vouchers: One-time purchase vouchers for therapy sessions that can be gifted. Priced at €75 per voucher for individual therapy.
4. Corporate/B2B Mental Health Services: Employee benefit programs for corporate clients, offering therapy sessions, webinars, and support services. Following acquisition of HearMe, added over 80 new corporate clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Hedepy is an online psychotherapy platform that connects individual clients with a vetted network of 700+ therapists for 50-minute (individual/teen) or 90-minute (couples) video sessions, paired with a questionnaire-driven therapeutic-style matching algorithm, wellbeing-score tracking, and standardized self-assessment tests. The platform operates across 11 European markets, sells a Hedepy+ subscription with discounted prepaid sessions, and offers a separate B2B corporate channel for employee mental-health benefits.

Product overview

Hedepy is an online psychotherapy platform offering a comprehensive ecosystem of mental health services. The core offering consists of the Hedepy Platform (web and mobile app) connecting clients with 700+ verified therapists for individual, couple, and teen therapy sessions. The platform includes a therapist matching algorithm, session booking, and secure video delivery. Additional products include Hedepy+ subscription (premium membership with discounts and exclusive content), gift vouchers, self-assessment psychological tests (11 standardized assessments), and educational content. Corporate clients can access employee mental health benefit programs. In September 2025, Hedepy acquired Poland's HearMe platform to expand corporate services across Central and Eastern Europe.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Therapy Sessions 50-minute one-on-one online psychotherapy sessions delivered via secure video with verified therapists; priced from €40 pay-as-you-go and from €36 with Hedepy+ subscription. Available to adults across 11 European markets for issues including anxiety, depression, stress, trauma, burnout, relationships, and self-confidence.
• Couple Therapy Sessions 90-minute joint online therapy sessions for couples and partners addressing relationship conflicts, communication, trust, and life transitions. Priced from €55 pay-as-you-go and from €49.50 with Hedepy+ subscription.
• Teen Therapy Sessions 50-minute online therapy sessions tailored for adolescents aged 13-17, covering academic stress, social anxiety, family conflicts, identity, and self-esteem. Priced from €75 pay-as-you-go and from €67.50 with Hedepy+ subscription.
• Hedepy+ Subscription Monthly membership tier offering 2, 3, or 4 prepaid therapy sessions per month with up to 10% per-session discount, free cancellation up to 24 hours before, rollover of unused sessions, pay-later scheduling months in advance, and access to premium wellbeing content in the Hedepy+ Zone.
• Gift Vouchers Digital vouchers redeemable for individual therapy sessions, priced at €75 per voucher, valid for one year from issue, and intended as a giftable form of payment for therapy.
• Self-Assessment Tests Set of 11 standardized psychological self-assessments covering anxiety, burnout syndrome, stress, ADHD, self-esteem, alcohol use, fatigue, bipolar disorder, attachment styles, depression, and hypersensitivity, used by prospective clients to evaluate their mental health before booking therapy.
• Corporate Mental Health Services B2B employee-assistance and wellbeing program for European employers, providing employees with subsidized online therapy sessions, webinars, team workshops, and stress-management support. Sold via direct enterprise sales and partner channels to companies including Dentsu, Heureka Group, Ataccama, Tchibo, and OKarGO.

Quantifiable outcome

• Over 50,000 clients have been helped with the platform
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and major.

• LiveKit Inc.coreTechnology or IntegrationTechnology provider for secure video conferencing infrastructure. Implements AES-256 encryption, multi-level authentication, SOC 2 Type II security standard, and HIPAA compliance for protecting sensitive therapy session data.
• Twilio Inc.coreTechnology or IntegrationSelected for high system security and data protection standards compliant with GDPR. Joined Data Privacy Framework program for international data protection compliance.
• ComGate Payments a.s.coreTechnology or IntegrationPayment gateway for processing one-time payments for therapy sessions. Acts as data controller for payment information.
• Stripe, Inc.coreTechnology or IntegrationPayment gateway for processing session payments and subscriptions. Acts as data controller for payment information with Stripe Privacy.
• HearMe (Poland)majorStrategic or Co-development PartnerPolish mental health platform acquired in September 2025. Added 80+ corporate clients and 120 professionals. Plans to replicate Polish model across other markets with focus on AI and hybrid care models.

Scale indicators9 records

Recent moves7 records

Expansion highlights7 records

Market position

Weaknesses4 records

Competitive moat5 records

Customer concentration

• Facebookfacebook.com/hedepycz

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds4 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hedepy