What Patra Corporation does

Patra Corporation is a technology-enabled insurance BPO and AI software provider founded in 2005 and headquartered in El Dorado Hills, California. The company serves retail agencies, wholesalers, MGAs/MGUs, and carriers, processing more than 25 million insurance-specific transactions annually with a stated 99%+ accuracy rate across approximately 880 customer organizations and maintaining a 98% client retention rate. Operations are delivered through a globally distributed workforce of 6,500+ insurance-trained professionals based in the United States, India, and the Philippines.

The company's core technology is the Patra AI platform—a proprietary, patent-pending system built on 20 years of insurance BPO operational data—combining AI, machine learning, robotic process automation, NLP, intelligent document processing, and computer vision. Patra AI delivers three primary modules (Policy Checking AI, Quote Compare AI, and Policy Data Extract AI) which together cover approximately 85% of commercial insurance policy volume across 12 lines of business. The PatraOne services-oriented platform orchestrates these AI modules with human-in-the-loop verification and integrates into existing agency management systems. Supporting service products include Patra OnDemand (transactional processing), Patra Select (small account management), Patra Direct (contact center), Patra Assist (virtual staffing), and Patra Document (print/mail). Patra Shield provides the SOC 2 Type 2 and ISO/IEC 27001:2022 security framework.

Patra operates a dual GTM: a Self-Service SaaS model with subscriptions starting at $99/month targeting mid-market agencies, and a Full-Service enterprise model bundling Patra AI with managed delivery and Patra E&O coverage for large insurance groups. Revenue is generated through SaaS subscriptions, transactional service fees, managed services contracts, and professional/virtual staffing services. The company is privately held, having received a $146 million growth equity investment from FTV Capital in September 2022, with FTV board representation supporting continued expansion of the agentic AI platform and enterprise client base.

Name

Patra Corporation

Legal name

Patra Corporation

Website

https://patracorp.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Patra Corporation is a technology-enabled insurance BPO and AI software provider serving retail agencies, wholesalers, MGAs, and carriers through proprietary Patra AI automation and a 6,500+ person global delivery workforce.

Ownership category

akta.pro rank

Product category

Insurance BPO and AI Automation

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Insurance Agents, Brokers & Service (6411), Services-Management Consulting Services (8742)

akta.pro primary industry

Testing, QA & Release/Deployment Enablement (BPAEAAAN)

akta.pro secondary industry

Trust, Safety & Risk Support (Fraud, Abuse, Policy Enforcement) (BPAAABAI)

Keywords

• Insurance BPO services
• Policy checking automation
• Insurance document processing
• AI insurance automation
• Insurance workflow outsourcing

Headquarters

HQ city

El Dorado Hills

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Patra AI SaaS Subscriptions: Monthly subscription plans with simple fixed payments for Self-Service model, allowing agencies to adopt Patra AI directly as SaaS products with tiered plans based on volume (200-900+ activities/year), includes unlimited user seats and shared activity pool
2. Full-Service Transactional Pricing: Competitive fixed transactional pricing for Full-Service model bundling Patra AI with execution by Patra's global delivery teams, managed end-to-end process with Patra E&O coverage
3. Insurance Processing Services: Technology-enabled BPO services for insurance operations including policy servicing, documentation, certificate processing, endorsement processing, submission clearance, and business administration services
4. Virtual Assistant Staffing: Dedicated remote virtual assistants as extension of client teams performing back-office and client-facing support tasks, providing scalable staffing without traditional hiring costs
5. Small Account Management: Managed service model (Patra Select) for managing or growing small accounts including commercial, personal, or employee benefits accounts with white-label dedicated servicing support
6. Contact Center Services: Omni-channel customer service support under client brand through voice, chat, text, email and mail with high-performing teams

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Patra Corporation is a technology-enabled insurance outsourcing partner that combines proprietary AI-powered software (Patra AI platform) with global BPO delivery teams to automate and execute policy lifecycle processes for insurance agencies, brokers, wholesalers, MGAs, and carriers. Its offerings include AI-driven policy checking, quote comparison, and data extraction, alongside managed services such as submission clearance, endorsement processing, certificate processing, virtual staffing, contact center, small account management, and print/mail fulfillment.

Product overview

Patra Corporation is an outcome-focused operating partner for the insurance industry that combines a technology-enabled BPO services model with proprietary AI-powered software. The offering is a platform-plus-modules architecture centered on Patra AI, a proprietary patent-pending AI technologies platform that optimizes the entire policy lifecycle. The platform includes Policy Checking AI, Quote Compare AI, and Policy Data Extract AI as core AI modules. Supporting the AI platform are BPO service products: Patra OnDemand (insurance processing), Patra Select (small account management), Patra Direct (contact center), Patra Assist (virtual staffing), and Patra Document (print/mail). The PatraOne platform coordinates and automates workflows across all services using AI, ML, RPA, NLP, and intelligent document processing. Patra Shield provides the security and compliance framework. The company also offers advisory services and virtual assistant solutions that integrate with existing agency management systems.

Differentiator

Problem solved

Functional benefit

Brands

• Patra AI: Proprietary insurance automation platform using leading-edge AI and modern workflows for policy checking, quote comparison, and policy data extraction.
• Patra OnDemand
• Patra Select
• Patra Direct
• Patra Assist
• Patra Document
• PatraOne
• Patra Shield

Products and services

• Patra AI Proprietary, patent-pending AI technologies platform that optimizes the entire policy life cycle for every insurance distribution channel. Combines intelligent automation with human-in-the-loop workflows to deliver AI-powered accuracy across policy checking, quote comparison, and policy data extraction for insurance organizations.
• Policy Checking AI Full-service and self-service AI solution that uses patent-pending technology with a 900+ point checklist to verify policies, delivering 99.5% accuracy in minutes for insurance agencies, brokers, wholesalers, MGAs, and carriers.
• Quote Compare AI AI-powered solution that decreases commercial lines insurance quote comparison times by uploading complex commercial quotes and generating 99%+ accurate comparisons in minutes, enabling a 30% increase in commercial lines close rates for insurance producers.
• Policy Data Extract AI AI-powered policy data extraction solution that unlocks insights from insurance documents by automatically capturing and structuring policy data across multiple lines of business from complex unstructured Commercial Package policy documents.
• Patra OnDemand Insurance processing solution that helps clients address specific workload needs to improve efficiency, increase productivity, and grow top-line revenue. Provides seamless and timely work item turnaround from simple tasks to complex processing requirements across policy servicing, documentation, certificate processing, endorsement processing, and submission clearance.
• Patra Select Managed service model and small account management solution that is flexible and powerful for managing or growing small accounts, whether commercial, personal, or employee benefits. Provides white-label dedicated servicing support.
• Patra Direct Contact center solution providing omni-channel support with high-performing teams to deliver exceptional customer experience under the client's brand, through voice, chat, text, email, and white mail.
• Patra Assist Virtual staffing solution providing dedicated remote staff member(s) as an extension of the client's team to perform assistant-type services, operating within the client's brand, hours, systems, communications platforms, and workflows. Delivers 20-35% cost savings compared to internal FTEs.
• Patra Document Full-service document fulfillment solution managing millions of insurance documents each year, providing state-of-the-art print facilities, print, mail, and virtual mail outsourcing services.
• PatraOne Services-oriented digital platform designed specifically for insurance workflows that coordinates and automates operational tasks across the policy lifecycle. Uses AI, ML, RPA, NLP, and intelligent document processing to support policy validation, loss-run summaries, billing workflows, and data intake with integration into existing agency management systems.
• Advisory Services Insurance-focused advisory service that applies deep expertise and AI to improve growth and efficiency for insurance organizations.

Quantifiable outcome

• 85%+ time reduction on policy checking workflows compared with prior manual methods
• +8 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability10 records

Feature6 records

Partnerships

One partnership is on record.

• Millennial Shift Technologies (mShift)coreTechnology or Integration · 15 September 2025Strategic partnership integrating Patra's OnDemand processing services directly into the mShift Marketplace platform. The integration enables mShift users to outsource submission clearance, affidavit completion, AI-driven policy checking and stamping, and surplus lines filing without leaving the marketplace. The combined solution offers seamless embedded experience with real-time status updates and automated routing to Patra's processing teams.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/patra-corporation
• Xx.com/patracorp

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Patra Corporation