TouchBistro
TouchBistro is a Toronto-based restaurant technology company that provides an iPad-native point-of-sale platform with integrated payments, inventory, labor, and guest engagement modules to small and mid-sized restaurant operators across eight verticals.
- Company typePrivate
- Founded2013
- HeadquartersToronto, Canada
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What TouchBistro does
TouchBistro is a Toronto-based, privately-held restaurant technology company that sells an iPad-native point-of-sale platform and an ecosystem of operational modules to small and mid-sized restaurant operators. The platform combines a core POS engine with front-of-house modules (tableside ordering, floor plan and table management, reservations, customer-facing display), back-of-house modules (inventory management, labor management, kitchen display system, profit management), and guest engagement modules (loyalty, marketing, online ordering, gift cards, QR code menus), plus integrated payment processing through TouchBistro Payments.
The underlying architecture is a cloud-based, iPad-first system with cloud-hosted reporting and analytics, supported by an integration ecosystem spanning payments (Moneris, Chase, Worldpay), labor scheduling (7Shifts), accounting (Restaurant365), and inventory (Margin Edge). The product is segmented vertically across eight restaurant types, including full-service, fine dining, quick service, fast casual, bars and clubs, breweries and wineries, family style, and multi-unit operators, with specialized workflows for each.
TouchBistro generates revenue through a combination of monthly POS software subscriptions, transaction fees from integrated payments, add-on module subscriptions for guest engagement features, and iPad hardware and peripheral sales. The go-to-market is primarily direct enterprise sales with a dedicated sales line and demo/quote CTAs, augmented by a Partner Program for ISO and affiliate resellers and a $1,000 referral program targeting existing restaurant operators. Pricing is quote-based rather than publicly tiered, consistent with a mid-market and enterprise sales motion. The company has raised approximately $319 million in cumulative venture and growth equity funding across eight rounds, with Francisco Partners leading a $110 million round in November 2022.
TouchBistro firmographics
Firmographics- Name
- TouchBistro
- Legal name
- TouchBistro Inc.
- Website
- https://touchbistro.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- TouchBistro is a Toronto-based restaurant technology company that provides an iPad-native point-of-sale platform with integrated payments, inventory, labor, and guest engagement modules to small and mid-sized restaurant operators across eight verticals.
- Ownership category
- akta.pro rank
TouchBistro industry classification
Industry- Product category
- Restaurant Point-of-Sale Software
- akta.pro primary industry
- POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA)
- akta.pro secondary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
Keywords
Where TouchBistro is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Markets served
TouchBistro business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- POS Software Subscription: Core restaurant management platform subscription including POS, reporting, staff management, and table management features
- Payment Processing: Integrated payment processing through TouchBistro Payments with transaction fees
- Add-on Modules: Additional revenue from guest engagement features including loyalty, marketing, gift cards, online ordering, and reservations
- Hardware Sales: iPad POS hardware and peripherals sold to restaurant operators
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on restaurant type, size, and feature requirements |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
TouchBistro product offering
Product offeringCore offering
TouchBistro builds and sells an all-in-one, iPad-native, cloud-based point-of-sale and restaurant management platform. The core POS is bundled with modular add-ons covering front-of-house ordering and payments, back-of-house inventory and labor, and guest engagement (online ordering, reservations, loyalty, gift cards, marketing). The offering targets full-service, fine dining, quick service, fast casual, family-style, bar/club, brewery/winery, and multi-unit restaurant operators.
Product overview
TouchBistro is an all-in-one restaurant management platform built as a unified POS system with modular add-on components. The core platform is the Point of Sale (POS) system, which serves as the engine of restaurant operations. Around this core, TouchBistro offers integrated modules across three main categories: Front of House (TouchBistro Payments, Customer Facing Display), Back of House (Inventory Management, Labor Management, Kitchen Display System, Profit Management), and Guest Engagement (Gift Cards, Loyalty, Marketing, Online Ordering, Reservations). Additional capabilities include Reporting & Analytics, Payment Processing, Staff Management, Floor Plan & Table Management, Menu Management, and Tableside Ordering. The platform also includes specialized POS solutions tailored for different restaurant types including Full Service Restaurants, Fine Dining, Family Style, Multi Unit, Quick Service Restaurants, Fast Casual, Bars & Clubs, and Breweries & Wineries.
Differentiator
Problem solved
Functional benefit
Products and services
- TouchBistro Point of Sale (POS) Cloud-based, iPad-native restaurant POS system that manages menu, sales, staff, tables, and operations for full-service, fine dining, QSR, fast casual, family-style, bar/club, brewery/winery, and multi-unit operators.
- TouchBistro Payments Fast and secure integrated credit card processing for restaurants, tightly integrated with the TouchBistro POS platform to reduce friction at checkout.
- Online Ordering Online ordering solution enabling restaurants to take orders directly on their own website rather than through third-party marketplaces.
- Reservations Reservation management solution that lets restaurants manage seating capacity and deliver a VIP guest experience.
- Loyalty Restaurant rewards program module designed to drive repeat business through integrated loyalty mechanics.
- Gift Cards Modern gift card solution for restaurants to delight guests and secure future revenue.
- Marketing Restaurant marketing automation tools for guest engagement and demand generation.
- QR Code Menu QR code-based contactless menu solution for restaurants.
- Moneris Go Restaurant POS Cloud-integrated restaurant POS co-developed by TouchBistro and Moneris Solutions Corporation, targeting small to mid-sized restaurants and extending TouchBistro's platform reach into the Canadian SMB segment via Moneris' payment channel.
Quantifiable outcome
- Multi-unit operators increasingly deploy the same platform across all venues (97%, up from 86% YoY)
- +2 more outcomes
Companies that use TouchBistro
Customer profileNamed customers3 records
Segments8 records
Ideal customer profiles5 records
TouchBistro technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature12 records
TouchBistro partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MoneriscoreMoneris Solutions Corporation, a Canadian payment technology provider, launched Moneris Go Restaurant POS in October 2025, a cloud-integrated platform for small to mid-sized restaurants developed in partnership with TouchBistro.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
TouchBistro competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
TouchBistro social profiles
Digital presenceTouchBistro financial estimates
Financial estimateRevenue estimate
Valuation estimate
TouchBistro leadership team
Management profileNumber of profiles
Profiles7 records
TouchBistro funding detail
Funding detailFunding overview
Funding rounds8 records
Investors23 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TouchBistro M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TouchBistro
What does TouchBistro do?
TouchBistro builds and sells an all-in-one, iPad-native, cloud-based point-of-sale and restaurant management platform. The core POS is bundled with modular add-ons covering front-of-house ordering and payments, back-of-house inventory and labor, and guest engagement (online ordering, reservations, loyalty, gift cards, marketing). The offering targets full-service, fine dining, quick service, fast casual, family-style, bar/club, brewery/winery, and multi-unit restaurant operators.
Is TouchBistro a public or private company?
TouchBistro is a private company. It is classified as private equity controlled and is currently operating.
When was TouchBistro founded?
TouchBistro was founded in 2013. It employs 501 to 1,000 people.
Where is TouchBistro based?
TouchBistro is headquartered in Toronto, Canada, in the North America region.
How does TouchBistro make money?
Four revenue lines are on record. POS Software Subscription is the primary driver. The others are payment Processing, add-on Modules and hardware Sales.
Does TouchBistro have an API?
No public API is recorded for TouchBistro.
What industry is TouchBistro in?
TouchBistro's product category is Restaurant Point-of-Sale Software. Its primary akta.pro industry code is FSAMADAA, POS Terminal Hardware (Countertop, Mobile, PIN Pads), with a secondary code of THALACAI, Point-of-Sale (POS) & On-Property Commerce.