TouchBistro

What TouchBistro does

TouchBistro is a Toronto-based, privately-held restaurant technology company that sells an iPad-native point-of-sale platform and an ecosystem of operational modules to small and mid-sized restaurant operators. The platform combines a core POS engine with front-of-house modules (tableside ordering, floor plan and table management, reservations, customer-facing display), back-of-house modules (inventory management, labor management, kitchen display system, profit management), and guest engagement modules (loyalty, marketing, online ordering, gift cards, QR code menus), plus integrated payment processing through TouchBistro Payments.

The underlying architecture is a cloud-based, iPad-first system with cloud-hosted reporting and analytics, supported by an integration ecosystem spanning payments (Moneris, Chase, Worldpay), labor scheduling (7Shifts), accounting (Restaurant365), and inventory (Margin Edge). The product is segmented vertically across eight restaurant types, including full-service, fine dining, quick service, fast casual, bars and clubs, breweries and wineries, family style, and multi-unit operators, with specialized workflows for each.

TouchBistro generates revenue through a combination of monthly POS software subscriptions, transaction fees from integrated payments, add-on module subscriptions for guest engagement features, and iPad hardware and peripheral sales. The go-to-market is primarily direct enterprise sales with a dedicated sales line and demo/quote CTAs, augmented by a Partner Program for ISO and affiliate resellers and a $1,000 referral program targeting existing restaurant operators. Pricing is quote-based rather than publicly tiered, consistent with a mid-market and enterprise sales motion. The company has raised approximately $319 million in cumulative venture and growth equity funding across eight rounds, with Francisco Partners leading a $110 million round in November 2022.

Name

TouchBistro

Legal name

TouchBistro Inc.

Website

https://touchbistro.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

501–1,000 employees

Short description

TouchBistro is a Toronto-based restaurant technology company that provides an iPad-native point-of-sale platform with integrated payments, inventory, labor, and guest engagement modules to small and mid-sized restaurant operators across eight verticals.

Ownership category

akta.pro rank

Product category

Restaurant Point-of-Sale Software

akta.pro primary industry

POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA)

akta.pro secondary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

Keywords

• Restaurant POS software
• Point of sale systems
• Restaurant management platform
• IPad POS system
• Restaurant payment processing

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. POS Software Subscription: Core restaurant management platform subscription including POS, reporting, staff management, and table management features
2. Payment Processing: Integrated payment processing through TouchBistro Payments with transaction fees
3. Add-on Modules: Additional revenue from guest engagement features including loyalty, marketing, gift cards, online ordering, and reservations
4. Hardware Sales: iPad POS hardware and peripherals sold to restaurant operators

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

TouchBistro builds and sells an all-in-one, iPad-native, cloud-based point-of-sale and restaurant management platform. The core POS is bundled with modular add-ons covering front-of-house ordering and payments, back-of-house inventory and labor, and guest engagement (online ordering, reservations, loyalty, gift cards, marketing). The offering targets full-service, fine dining, quick service, fast casual, family-style, bar/club, brewery/winery, and multi-unit restaurant operators.

Product overview

TouchBistro is an all-in-one restaurant management platform built as a unified POS system with modular add-on components. The core platform is the Point of Sale (POS) system, which serves as the engine of restaurant operations. Around this core, TouchBistro offers integrated modules across three main categories: Front of House (TouchBistro Payments, Customer Facing Display), Back of House (Inventory Management, Labor Management, Kitchen Display System, Profit Management), and Guest Engagement (Gift Cards, Loyalty, Marketing, Online Ordering, Reservations). Additional capabilities include Reporting & Analytics, Payment Processing, Staff Management, Floor Plan & Table Management, Menu Management, and Tableside Ordering. The platform also includes specialized POS solutions tailored for different restaurant types including Full Service Restaurants, Fine Dining, Family Style, Multi Unit, Quick Service Restaurants, Fast Casual, Bars & Clubs, and Breweries & Wineries.

Differentiator

Problem solved

Functional benefit

Products and services

• TouchBistro Point of Sale (POS) Cloud-based, iPad-native restaurant POS system that manages menu, sales, staff, tables, and operations for full-service, fine dining, QSR, fast casual, family-style, bar/club, brewery/winery, and multi-unit operators.
• TouchBistro Payments Fast and secure integrated credit card processing for restaurants, tightly integrated with the TouchBistro POS platform to reduce friction at checkout.
• Online Ordering Online ordering solution enabling restaurants to take orders directly on their own website rather than through third-party marketplaces.
• Reservations Reservation management solution that lets restaurants manage seating capacity and deliver a VIP guest experience.
• Loyalty Restaurant rewards program module designed to drive repeat business through integrated loyalty mechanics.
• Gift Cards Modern gift card solution for restaurants to delight guests and secure future revenue.
• Marketing Restaurant marketing automation tools for guest engagement and demand generation.
• QR Code Menu QR code-based contactless menu solution for restaurants.
• Moneris Go Restaurant POS Cloud-integrated restaurant POS co-developed by TouchBistro and Moneris Solutions Corporation, targeting small to mid-sized restaurants and extending TouchBistro's platform reach into the Canadian SMB segment via Moneris' payment channel.

Quantifiable outcome

• Multi-unit operators increasingly deploy the same platform across all venues (97%, up from 86% YoY)
• +2 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature12 records

Partnerships

One partnership is on record.

• MoneriscoreStrategic or Co-development Partner · 1 October 2025Moneris Solutions Corporation, a Canadian payment technology provider, launched Moneris Go Restaurant POS in October 2025, a cloud-integrated platform for small to mid-sized restaurants developed in partnership with TouchBistro.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/touchbistro
• YouTubeyoutube.com/user/touchbistro
• Facebookfacebook.com/TouchBistroiPadPOS
• LinkedInlinkedin.com/company/touchbistro
• Instagraminstagram.com/touch_bistro

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds8 records

Investors23 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TouchBistro