inFeedo
inFeedo is a SaaS-based employee experience platform that uses its AI-powered Amber chatbot to continuously gauge workforce sentiment and support mental health for HR leaders at 175+ enterprises across 60 countries via per-seat subscriptions.
- Company typePrivate
- Founded2016
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What inFeedo does
inFeedo (legal entity inFeedo Tech Inc.) is a U.S.-incorporated, venture-backed SaaS company that builds an AI-powered employee experience platform anchored by its conversational chatbot, Amber. The platform is designed to continuously gauge workforce sentiment, identify disengagement and mental-health risk, and provide predictive analytics to HR leaders, replacing traditional periodic engagement surveys with always-on dialogue. Its technology stack centers on natural language processing for text-based employee interactions with the Amber chatbot, complemented by predictive analytics that surface at-risk employees and forecast workforce trends; the platform is positioned as an all-in-one employee experience suite.
The company serves enterprise HR departments, CHROs, and people managers, with stated coverage of more than 175 enterprise customers across 60 countries spanning North America, India, and Southeast Asia. It monetizes through SaaS subscriptions priced per employee seat or per enterprise under a quote-based enterprise sales motion, with self-serve web portal access (OTP/SSO/Google login) supporting a hybrid product-led growth layer on top of direct field sales. Go-to-market combines enterprise field sales targeting HR leaders with PLG-style adoption through value demonstration of the chatbot and analytics features.
Founded in 2016 by Tanmaya Jain (CEO) and Varun Puri (CPO), inFeedo has raised approximately $16 million in cumulative funding, including a $12 million Series A in March 2022 led by Jungle Ventures with participation from Tiger Global, alongside earlier backing from Y Combinator, Bling Capital, and Neon Fund. Proceeds from the Series A were earmarked for hiring, product investment, and geographic expansion into North America and Southeast Asia.
inFeedo firmographics
Firmographics- Name
- inFeedo
- Legal name
- inFeedo Tech Inc.
- Website
- https://infeedo.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- inFeedo is a SaaS-based employee experience platform that uses its AI-powered Amber chatbot to continuously gauge workforce sentiment and support mental health for HR leaders at 175+ enterprises across 60 countries via per-seat subscriptions.
- Ownership category
- akta.pro rank
inFeedo industry classification
Industry- Product category
- Employee Engagement Software
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), Emotion, Sentiment & Paralinguistic Intelligence (HDAAAFAI), Workplace Experience & Concierge Services (BPABAFAG)
Keywords
Where inFeedo is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Markets served
inFeedo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: inFeedo operates as a B2B SaaS company offering its employee experience platform on a subscription basis to enterprise customers. The platform is priced per enterprise or per employee seat, with plans supporting over 175 enterprises globally.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels2 records
inFeedo product offering
Product offeringCore offering
inFeedo offers an AI-powered employee experience platform centered on its conversational chatbot, Amber. The platform continuously engages employees in dialogue to gauge workforce sentiment, measure engagement, surface early signs of disengagement or mental health concerns, and provide predictive analytics to HR leaders at large enterprises.
Product overview
inFeedo is an employee experience platform that offers a unified product portfolio centered around its AI chatbot named Amber. Amber serves as the core platform for employee engagement and sentiment analysis, enabling companies to gauge workforce feelings and support employee mental health through conversational AI interactions. The platform operates as an all-in-one employee experience solution with predictive analytics capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Amber: AI-powered chatbot by inFeedo used to gauge employee sentiments and support employee mental health.
Products and services
- Amber Amber is an AI-powered conversational chatbot that engages with employees through text-based dialogue to gauge workforce sentiment, measure employee engagement, identify disengagement or mental health concerns early, and deliver predictive insights to enterprise HR and people leaders.
Quantifiable outcome
- Over 175 enterprise customers served globally
- +1 more outcomes
Companies that use inFeedo
Customer profileSegments1 record
Ideal customer profiles1 record
inFeedo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature3 records
inFeedo partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights4 records
inFeedo competitors and assessment
Company assessmentMarket position
Strengths5 records
Competitive moat4 records
Key risks3 records
Key highlights6 records
Customer concentration
inFeedo social profiles
Digital presenceinFeedo financial estimates
Financial estimateRevenue estimate
Valuation estimate
inFeedo leadership team
Management profileNumber of profiles
Profiles4 records
inFeedo funding detail
Funding detailFunding overview
Funding rounds5 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
inFeedo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about inFeedo
What does inFeedo do?
inFeedo offers an AI-powered employee experience platform centered on its conversational chatbot, Amber. The platform continuously engages employees in dialogue to gauge workforce sentiment, measure engagement, surface early signs of disengagement or mental health concerns, and provide predictive analytics to HR leaders at large enterprises.
Is inFeedo a public or private company?
inFeedo is a private company. It is classified as venture growth investor backed and is currently operating.
When was inFeedo founded?
inFeedo was founded in 2016. It employs 101 to 250 people.
Where is inFeedo based?
inFeedo is headquartered in New York, United States, in the North America region.
How does inFeedo make money?
One revenue line is on record: saaS Subscription.
Does inFeedo have an API?
No public API is recorded for inFeedo.
What industry is inFeedo in?
inFeedo's product category is Employee Engagement Software. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of BPAEAIAI, Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents). Its NAICS code is 541512 and its SIC code is 7372.