Sutter Health

What Sutter Health does

Sutter Health is a not-for-profit integrated healthcare delivery system headquartered in Sacramento, California, operating 27 hospitals, 220+ care centers, and 14,500+ physicians serving approximately 3.5 million patients across Northern and Central California. The system generates over 13 million patient visits annually and employs 80,000+ people across medical groups, hospitals, outpatient facilities, and a captive HMO health plan. Core clinical and operational technology is anchored on Epic EHR, augmented by a portfolio of integrated AI tools including OpenEvidence for clinical decision support, Abridge for ambient documentation, Aidoc for diagnostic AI, Hyro for autonomous patient communication, and Sutter Sync for remote chronic disease monitoring.

Revenue is generated through fee-for-service and value-based care payments from commercial insurers, Medicare, and Medi-Cal, supplemented by Sutter Health Plan HMO premiums, specialty pharmacy services (via Shields Health Solutions), and digital health offerings including telehealth and remote monitoring. A $1.2 billion annual community benefit program, including charity care up to 400% of the federal poverty level, is funded from operating revenue. Distribution is direct to patients through owned hospitals, urgent care, walk-in clinics, video visits, and the My Health Online portal.

Sutter is pursuing aggressive geographic and capability expansion, headlined by a pending acquisition of Allina Health (announced March 2026) that would create a $26 billion combined entity spanning California, Minnesota, and Wisconsin with 39 hospitals, 400+ care sites, and 88,000 employees. Supporting moves include a $2.8 billion Santa Clara dual-campus investment, a seven-year $1 billion GE HealthCare imaging alliance, the Sansum Clinic integration into the Central Coast market, and the launch of the Mark & Mary Stevens School of Medicine with Santa Clara University. Strategic venture investments in Vitestro and Sonder Capital Futures II signal interest in clinical automation, while a proposed class action lawsuit over ambient AI scribe consent and a 2024 cyberattack represent notable operational risks.

Name

Sutter Health

Legal name

Sutter Health

Website

https://sutterhealth.org

Company type

Private

Founded year

1851

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Sutter Health is a not-for-profit integrated healthcare system operating 27 hospitals, 220+ care centers, and 14,500+ physicians across Northern and Central California, serving 3.5 million patients with 13 million+ annual visits and a pending Allina Health merger expanding into Minnesota and Wisconsin.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Delivery

NAICS

General Medical and Surgical Hospitals (622110), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-Home Health Care Services (8082)

akta.pro primary industry

Hospital-at-Home / Acute Care at Home Programs (HLAFAEAH)

akta.pro secondary industries

Chronic Care & Complex Care Management (HSABAIAD), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF), Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG), Ambulatory & Physician Practice EHRs (HLACAAAB)

Keywords

• Integrated healthcare delivery
• Hospital and physician network
• Acute and ambulatory care
• Digital health platform
• Value-based care

Headquarters

HQ city

Sacramento

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Fee-for-service and value-based care payments from patients and insurance providers for medical services including hospital care, physician services, diagnostics, and outpatient treatments
2. Digital Health Services: Remote patient monitoring, telehealth/video visits, and digital health tools as part of comprehensive care delivery
3. Health Plan Premiums: Sutter Health Plan offering HMO coverage to individuals, families, and employer groups
4. Financial Assistance Programs: Charity care and financial assistance to qualified low-income patients (up to 400% federal poverty level), discounted services for uninsured patients

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Sutter Health is a not-for-profit integrated health system delivering acute hospital care, physician services, ambulatory and outpatient care, behavioral health, and home- and community-based services across 27 hospitals and 220+ care centers in Northern and Central California. It supplements direct care delivery with the Sutter Health Plan HMO, a digital health ecosystem (My Health Online, Video Visits, Sutter Sync remote monitoring), AI-driven clinical and operational tools (Abridge, OpenEvidence, Aidoc, Emmie), and large-scale imaging and radiology capabilities via the GE HealthCare Care Alliance.

Differentiator

Problem solved

Functional benefit

Brands

• My Health Online: Digital patient portal and mobile app enabling patients to book appointments, message doctors, view test results, and access video visits.
• Sutter Sync
• Emmie
• Scout by Sutter Health
• Sutter Care Alliance

Products and services

• Hospital and Clinical Care Services Inpatient, outpatient, emergency, surgical, and specialty care delivered through 27 owned hospitals and 220+ care centers across Northern and Central California. The services are delivered by Sutter Health's owned physician medical groups and serve 3.5 million patients with 13 million+ annual visits.
• Sutter Health Plan (HMO) Affordable HMO health insurance product marketed to individuals, families, and employer groups, providing members integrated access to Sutter Health's provider network, including hospitals, physicians, and ancillary services.
• My Health Online (Patient Portal and Mobile App) Digital patient portal and iOS/Android app allowing Sutter Health patients to schedule appointments, message providers, view lab/test results, pay bills, manage prescriptions, and conduct Video Visits. Promoted as the primary patient-facing digital front door to the health system.
• Sutter Sync (Remote Patient Monitoring Program) Remote patient monitoring program for chronic conditions such as hypertension and diabetes. Enrollees receive Epic-connected devices (blood pressure cuff, scale, glucometer) that automatically transmit readings to the EHR, with clinical follow-up and behavioral health integration through SanLuca. Reported outcomes include 3-fold better control rates vs. standard of care.
• Video Visits (On-Demand Telehealth) On-demand and scheduled telehealth service available to Sutter Health patients 24/7, with insured pricing similar to an in-office visit co-pay. The service is fully integrated with the My Health Online portal and EHR, supporting urgent-care-style encounters without travel.
• Urgent Care and Walk-In Care Same-day urgent care and walk-in services provided across Sutter's care network for minor injuries and illnesses. Positioned as a same-day alternative to emergency departments and Video Visits.
• Scout by Sutter Health (Mental Health Platform for Teens and Young Adults) Mental health platform operated under the "Scout" brand by Sutter Health, providing resources and self-management tools for teens and young adults to address anxiety, depression, and behavioral health needs.
• Graduate Medical Education (Residencies and Fellowships) ACGME-accredited residency and fellowship programs across Sutter Health hospitals, accepting 520+ residents and fellows annually. Programs train future physicians within Sutter's clinical environment, addressing California's projected 37,000-physician shortage.
• Diagnostic Radiology Residency Program (Sutter Roseville) ACGME-accredited diagnostic radiology residency launched at Sutter Roseville Medical Center as part of the GE HealthCare Care Alliance, training radiologists using AI-powered imaging systems deployed across the network.
• Mark & Mary Stevens School of Medicine (with Santa Clara University) New medical school established jointly with Santa Clara University, made possible by a $175M gift from Mark and Mary Stevens. The school combines medical education, SCU's AI research center, and Sutter Health's clinical practice to address California's projected shortage of 37,000 doctors.

Quantifiable outcome

• 1.5 million care team hours saved in 2025 through AI and digital health tools
• +7 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability11 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Kaiser PermanenteminorOthers · 28 June 2026Bay Area hospital systems including Sutter Health, Kaiser Permanente, and Stanford Medicine collaborating on earthquake rebuilding and seismic compliance initiatives ahead of California's 2030 state deadline.
• Santa Clara UniversitycoreStrategic or Co-development Partner · 15 May 2026Partnership to establish the Mark & Mary Stevens School of Medicine, the first new medical school in the San Francisco Bay Area in over a century. Made possible by a $175 million gift from Mark and Mary Stevens. School will integrate medical education with SCU's AI research center and Sutter Health's clinical practice, aiming to address California's projected shortage of 37,000 doctors.
• San Francisco State UniversityminorStrategic or Co-development Partner · 5 May 2026Sutter Health's CPMC partnered with San Francisco State University to open a pediatric simulation room on the SFSU campus, funded by $200,000 Sutter Health investment. The simulation room supports approximately 120 pre-licensure nursing students annually and addresses pediatric workforce shortages in California.
• GE HealthCarecoreStrategic or Co-development Partner · 22 April 2026$1 billion Care Alliance partnership with GE HealthCare deploying AI-powered imaging systems across 300+ Sutter facilities over seven years. GE HealthCare has invested over $200 million in imaging equipment and construction while committing $5 million toward training the next generation of radiologists. Includes national accreditation support for Sutter Roseville's Diagnostic Radiology Residency Program.
• San Francisco 49erscoreGTM or Marketing Partner · 22 April 2026Long-term partnership designating Sutter Health as the team's official healthcare partner, bringing preventive care and wellness programming to communities across Northern California. Includes mobile health screenings, co-branded community fitness zones, and Screen for Screens initiative providing no-cost health screenings tied to on-field game moments at Levi's Stadium.
• Allina HealthcoreStrategic or Co-development Partner · 17 March 2026Sutter Health signed Letter of Intent and definitive agreement to acquire Minneapolis-based Allina Health, creating a combined nonprofit health system spanning California, Minnesota, and Wisconsin. The merger comprises 18,000 aligned physicians, 88,000 team members, 39 hospitals, and 400+ care sites serving over 5 million patients with $2 billion committed investment. Expected to close by end of 2026 pending regulatory approval.
• OpenEvidencecoreTechnology or Integration · 12 February 2026Sutter Health integrated OpenEvidence's AI-powered evidence platform into Epic Systems' EHR workflows, enabling physicians to search clinical guidelines and peer-reviewed studies using natural language at point of care. The platform serves more than 3.5 million patients across Sutter's network.
• HealthRIGHT 360minorStrategic or Co-development Partner · 28 October 2025Partnership with HealthRIGHT 360 to launch Mobile and Street Medicine program in San Francisco, providing healthcare directly to vulnerable populations. Funded by $500,000 grant from Sutter Health, reviving mobile medical units and expanding street services to underserved areas with plans to expand across Northern California.
• AidoccoreTechnology or Integration · 24 June 2025Partnership to improve patient care through advanced clinical AI technology. Aidoc's CARE foundation model and aiOS platform help reduce diagnostic errors in healthcare settings. Sutter Health participates in Aidoc's funding round alongside other health systems including Hartford HealthCare, Mercy, and WellSpan Health.
• Shields Health SolutionsminorStrategic or Co-development Partner · 24 October 2024Expanded partnership with Shields Health Solutions (Walgreens-owned) to improve access to specialty pharmacy services. Collaboration supports nearly 3,000 providers and focuses initially on treatments for cancer, rheumatology, and dermatology.
• Sansum CliniccoreStrategic or Co-development Partner · 2 October 2023Sutter Health partnered with Sansum Clinic in October 2023, expanding into the Greater Central Coast region of California as Sutter's sixth community-based market. During the first year, Sansum recruited nearly 40 new clinicians and expanded access to care in Santa Barbara. Sansum Clinic personnel were integrated into Sutter's leadership structure.

Scale indicators11 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Kaiser Permanente: Largest integrated nonprofit health system in California with vertically integrated payer-provider model. Directly competes with Sutter across Northern and Central California for insured patient lives, ambulatory visits, and specialty referrals.
• CommonSpirit Health: One of the largest nonprofit health systems in the US, operating hospitals and care sites across multiple states. Comparable scale, diversified geography, and integrated delivery model make it a close structural peer to Sutter.
• Providence Health & Services: Large West Coast nonprofit Catholic health system with significant overlap in California and the Pacific Northwest. Similar integrated delivery footprint, employed-physician model, and digital health investment profile.
• UCSF Health: Academic nonprofit health system based in San Francisco with direct geographic and patient overlap with Sutter's Bay Area hospitals. Competes for tertiary referrals, complex cases, and specialist talent in the same catchment area.
• Stanford Medicine: Premium academic medical center in the San Francisco Bay Area with overlapping tertiary and quaternary service lines. Competes with Sutter for high-acuity referrals, specialty physicians, and affluent patient segments.
• Adventist Health: California-based nonprofit health system with hospitals and clinics across the state. Directly comparable integrated delivery model with community hospital footprint similar to Sutter's network.
• Advocate Health: Large nonprofit health system formed from Advocate Aurora Health and Atrium Health. Comparable in scale to the post-Allina Sutter entity with multi-state operations and integrated payer-provider capabilities.
• Ascension Health: One of the largest nonprofit Catholic health systems in the US with hospitals across multiple regions. Comparable scale, multi-state integrated delivery footprint, and clinical technology investment profile.
• Allina Health: Nonprofit health system based in Minneapolis that is the pending merger partner. Operates 12 hospitals and hundreds of care sites in Minnesota and Wisconsin, providing a directly comparable integrated delivery model.

Broad incumbents

• HCA Healthcare: Largest for-profit hospital operator in the US with overlapping acute care and ambulatory services across many of the same geographies. While for-profit, it sets competitive benchmarks for operational efficiency and digital deployment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SutterHealth
• YouTubeyoutube.com/sutterhealth
• Facebookfacebook.com/SutterHealth
• LinkedInlinkedin.com/company/sutter-health
• Instagraminstagram.com/sutterhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries19 records

Funding overview

Funding rounds5 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments7 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sutter Health