Hello TransTech

What Hello TransTech does

Hello TransTech (Hellobike), founded September 2016 and headquartered in Shanghai, is a privately held Chinese mobility super-platform that began as a shared-bicycle operator and has progressively expanded into a horizontal portfolio of two-wheel and four-wheel mobility, energy infrastructure, and emerging AI services. The company operates shared bikes, shared e-bikes, aggregated ride-hailing, hitch (carpool) ride-hailing, EV rental aggregation across 100+ cities with 5,000+ franchise stores, and self-drive car rental aggregation across 1,000+ brands and 250,000+ vehicles. Through the Xiaohae (小哈换电) joint venture with CATL and Ant Group, Hellobike has built a battery-swap network spanning 300+ cities for two-wheel EVs.

The underlying technology stack is built around Hellobike Cloud (AIoT, big data, AI, smart marketing), the VVSMART hyper-connected vehicle operating system running on ARM Cortex-M7 processors, industry-first Beidou high-precision GNSS positioning for two-wheelers, and the Hellobike Brain AI dispatch platform. AI products now include the Jarvis (贾维斯) enterprise LLM platform, Hailuo (海螺) AI Copilot for internal operations, Guangzi (光子引擎) AIGC engine, and a Transaction Robot Agent deployed across pre-sales, sales, and post-sales. The Zhaofu Technology (造父科技) subsidiary pursues L4 autonomous driving for Robotaxi commercialization. As of December 31, 2024 the company reported 958 granted patents, 1,490 patent applications filed, and 33亿 RMB cumulative R&D investment. Cumulative operating scale includes 800M+ registered users, 237 billion km of cycling distance, and operations in 600+ cities.

Revenue is generated through a mix of usage-based fees (bike/e-bike rental, battery swap subscriptions), transaction commissions (hitch rides, aggregated ride-hailing), marketplace commissions (EV rental and car rental aggregation), advertising (introduced 2020), and affiliate revenue from hotel and local services (introduced 2021). Strategic capital partners include Alibaba Group, Ant Group, CATL, Fosun International, GGV Capital, Chengwei Capital, and Primavera Capital, with cumulative disclosed funding exceeding $2 billion across nine rounds from 2016 to 2025.

Name

Hello TransTech

Legal name

Shanghai Hellobike Puhui Technology Co., Ltd. (上海哈啰普惠科技有限公司)

Website

https://hello-inc.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Hello TransTech (Hellobike) is a Shanghai-based Chinese mobility super-platform operating shared bikes, e-bikes, ride-hailing, hitch rides, EV rental, car rental aggregation, and battery swap services across 600+ cities, serving 800M+ registered consumers and thousands of SMB franchisees via proprietary AI and IoT technology.

Ownership category

akta.pro rank

Product category

Shared Mobility Services

NAICS

Taxi and Ridesharing Services (485310), Passenger Car Rental and Leasing (53211), Other Support Activities for Transportation (4889)

SIC

Transportation Services (4700), Services-Auto Rental & Leasing (No Drivers) (7510)

akta.pro primary industry

Shared Mobility Operations & Fleet Services (Charging/Swapping, Rebalancing, Maintenance) (TLAFAMAJ)

akta.pro secondary industries

Car Rental & Mobility Booking Platforms (Carshare/Rideshare/Micromobility) (THALAFAE), Ride-Hailing / On-Demand Mobility for Business (Managed Ground Transport) (TLABALAF), Car Rental & Car-Sharing Booking Platforms (BPAMAIAF)

Keywords

• Shared mobility services
• Bike-sharing platform
• Ride-hailing services
• Battery swap network
• EV rental platform

Headquarters

HQ city

Shanghai

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Two-Wheel Shared Mobility (Bikes & E-bikes): Revenue from per-ride fees for Hellobike bikes and e-bikes. Users pay per ride or via subscription. Fleet operated directly and via franchise partners.
2. Hitch Ride-hailing (顺风车): Commission from matching carpool riders with drivers. Platform takes a transaction fee on matched rides.
3. Hellobike Ride-hailing (哈啰打车): Aggregated ride-hailing service partnering with quality operators; revenue from aggregated service fees and commissions.
4. Battery Swapping (小哈换电): Subscription/usage-based revenue from battery swap stations. Users pay per swap. Joint venture with CATL and Ant Group covering 300+ cities.
5. Car Rental Aggregation Platform: Platform fee and commission from car rental aggregation. Partners with 1,000+ car brands, 60,000+ vehicle models, and 250,000+ online vehicles.
6. EV Rental Platform: Platform fee from EV rental matching across 100+ cities and 5,000+ rental stores.
7. Advertising (广告业务): Advertising revenue introduced in 2020, leveraging the company's 800M+ registered user base for targeted ads within the app ecosystem.
8. Hotel & Local Services (酒店及到店服务): Commission from hotel bookings and local in-store services introduced in 2021 on the Hellobike app.
9. Robotaxi (造父科技): L4 autonomous driving development and commercialization through subsidiary Zaofu Technology.

Go-to-market motion3 records

Distribution channels8 records

Marketing channels7 records

Core offering

Hello TransTech operates a multi-modal shared mobility and local life services platform offering dockless bike-sharing (哈啰单车), shared e-bikes (哈啰助力车), hitch ride-hailing (哈啰顺风车), aggregated ride-hailing (哈啰打车), EV rental aggregation (哈啰租电动车), two-wheel battery swapping (小哈换电), and car rental aggregation (哈啰租车), all accessible via the Hellobike app and Alipay/WeChat mini-programs. The company operates its own vehicle fleet for bike-sharing while functioning as an aggregation marketplace for EVs and car rental, and as a joint venture with CATL and Ant Group for battery swapping. Beyond mobility, the platform offers hotel booking, local in-store services, and advertising, supported by proprietary AI, IoT, Beidou positioning, and vehicle operating system technology.

Product overview

哈啰是国内专业的本地出行及生活服务平台，采用平台+模块的产品架构。核心业务包括两轮共享服务（哈啰单车、哈啰助力车）和四轮出行服务（哈啰顺风车、哈啰打车），新兴本地服务包括哈啰租电动车、小哈换电、哈啰租车及街猫等。技术平台层包括哈啰云（AIoT和大数据云服务）、哈啰大脑（智能调度平台）、哈啰图灵智能平台（车机系统）。AI能力产品包括海螺机器人（Copilot）、交易机器人（Agent）、光子引擎（AIGC）、贾维斯大模型平台。另有造父科技聚焦L4级Robotaxi自动驾驶，HelloRide拓展海外市场。累计注册用户超8亿，业务覆盖600+城市。

Differentiator

Problem solved

Functional benefit

Brands

• 小哈换电 (Xiaohae): Two-wheel EV battery swapping brand; joint venture with Ant Group and CATL providing battery exchange services for electric bikes and EVs.
• 街猫 (Street Cat)
• 造父科技 (Zhaofu Technology)

Products and services

• Hellobike Bike (哈啰单车) Dockless shared bicycle service using smart locks, Beidou positioning, and Bluetooth electronic geo-fencing to provide urban short-distance mobility via QR-code scanning; supports credit-based deposit-free riding and operates across 600+ cities.
• Hellobike E-bike (哈啰助力车) Shared electric-assisted bicycle service with electric motor battery providing pedal-assist power based on rider input; equipped with intelligent sensor system for integrated human-electric riding; targets commuters needing longer-range or hilly-terrain short trips.
• Hellobike Hitch (哈啰顺风车) Carpool ride-hailing service using technology to match drivers and riders traveling similar routes; provides trusted, lower-cost shared rides with safety features including real-time risk calculation, lane deviation detection, and group fraud identification.
• Hellobike Aggregated Ride-Hailing (哈啰打车 / 哈啰聚合打车) Aggregated ride-hailing platform partnering with quality taxi and ride-hailing operators; provides inclusive, quality service at competitive prices by combining multiple fleet sources under one consumer-facing interface; addresses consumer pain points of difficult, expensive, and limited ride options.
• Hellobike EV Rental (哈啰租电动车) EV rental aggregation platform connecting consumers to rental stores, covering 100+ cities and 5,000+ rental store partners; provides convenient, eco-friendly transport and a transaction matching platform for store owners; powered by the HI-TURING smart vehicle platform and VVSMART OS.
• Xiaohae Battery Swap (小哈换电) Two-wheel EV battery swap service brand forming a digital IoT energy network; provides 6-second battery exchange for safe, convenient power continuation; joint venture with CATL and Ant Group covering 300+ cities; primarily serves delivery riders and e-bike users.
• Hellobike Car Rental (哈啰租车) Self-drive car rental aggregation platform aggregating 1,000+ car brands, 60,000+ vehicle models, and 250,000+ online vehicles from dealers across China; provides full-scenario travel services through the Hellobike app.
• HelloRide (Overseas Shared Mobility) Overseas brand providing shared bicycles and mobility services in international markets; extends Hellobike's mobility platform beyond China.
• Hellobike Hotel Booking and Local Services (酒店预订及到店服务) Hotel booking and local in-store services integrated into the Hellobike app, expanding the platform into local life services beyond transportation; generates affiliate/referral commissions from bookings.
• Zhaofu Technology / Zaofu (造父科技) Robotaxi Subsidiary brand focused on L4 autonomous driving R&D, safety applications, and Robotaxi commercialization; develops autonomous driving technology for the Robotaxi赛道 using Hellobike's mobility platform data.
• Street Cat (街猫) Smart Outdoor Cat House Independent brand providing intelligent IoT solutions for urban stray cat management through outdoor smart cat houses featuring online cloud feeding, multi-angle cloud cat observation, and intelligent monitoring functions.
• Hellobike Smart Campus Bike Program (高校共享单车) Direct B2B campus bike-sharing program serving 1,500+ Chinese universities; provides dedicated campus bike fleet, operations support, and integration with campus transportation systems for student and faculty mobility.

Quantifiable outcome

• 237 billion km cumulative cycling distance (bikes + e-bikes)
• +6 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability12 records

Feature12 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Southern Power Grid EV (南网电动)minorStrategic or Co-development Partner · 1 November 2021Strategic cooperation with 南网电动 (CSG EV) to build a two-wheel battery swapping 'new infrastructure'. Combines CSG EV's charging infrastructure with Hellobike's two-wheel battery swap network.
• Alibaba Ecosystem (阿里生态体系)coreStrategic or Co-development Partner · 1 October 2020Full strategic cooperation with Alibaba's ecosystem including Ant Group, Ele.me, and other Alibaba platforms. Provides流量 support, payment integration, and data collaboration for Hellobike services across the Alibaba ecosystem.
• CATL / Ningde Times (宁德时代)coreStrategic or Co-development Partner · 1 June 2019CATL is a core joint venture partner in the 小哈换电 battery swapping business. Founded in June 2019, the JV combines CATL's battery manufacturing expertise with Hellobike's platform and Ant Group's ecosystem. CATL provides battery technology, manufacturing capability, and supply chain for the battery swap network.

Scale indicators23 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• NIO: NIO operates a battery swap network for four-wheel EVs and competes with Hellobike's Xiaohai (小哈换电) two-wheel battery swap JV in adjacent energy infrastructure. NIO's broader EV business makes it an indirect benchmark for Hellobike's energy network ambitions.

Emerging players

• Lime: Lime is a leading global micro-mobility operator (shared bikes and e-scooters), comparable to Hellobike's core two-wheel shared mobility business and its HelloRide overseas brand. Lime offers a benchmark for international micro-mobility unit economics.
• WeRide: WeRide is a Chinese L4 autonomous driving player that has launched Robotaxi pilots in China. It is comparable to Hellobike's Zhaofu Technology subsidiary in autonomous ride-hailing ambitions and represents the broader Chinese Robotaxi competitive landscape.
• Pony.ai: Pony.ai is a leading Chinese L4 autonomous driving company developing Robotaxi technology, directly comparable to Hellobike's Zhaofu Technology subsidiary. Both pursue Robotaxi commercialization in Chinese cities and represent a potential partnership or competitive overlap.

Direct peers

• Qingju Bike (Didi's bike-sharing brand): Qingju is Didi's shared bike and e-bike brand, the most direct head-to-head competitor to Hellobike's core bike-sharing business. It operates similar station-based and free-floating models across Chinese cities.
• Meituan: Meituan operates Meituan Bike (美团单车) and Meituan Ride-Hailing, directly competing with Hellobike in shared bikes, e-bikes, and aggregated ride-hailing in China. Both companies leverage super-app distribution and compete intensely on subsidy-driven user acquisition.
• Didi Chuxing: Didi is China's dominant ride-hailing platform and also operates Qingju Bike (青桔), directly competing with Hellobike across four-wheel ride-hailing, hitch ride-hailing, and shared bike/e-bike verticals. Both companies pursue multi-modal mobility strategies.
• T3 Mobility: T3 Mobility is a major Chinese ride-hailing platform backed by state-owned automakers (FAW, Dongfeng, Changan). It competes with Hellobike's aggregated ride-hailing and hitch ride-hailing services, particularly in tier-1 cities.
• Caocao Mobility: Caocao Mobility (曹操出行) is Geely's ride-hailing platform competing in China's on-demand mobility market. It overlaps with Hellobike's ride-hailing and aggregated mobility offerings as a fleet-based operator.

Others

• HelloRide (overseas operations of Hello TransTech): HelloRide is Hellobike's own overseas shared mobility brand, listed here for completeness as the international expansion vehicle that would compete directly with global micro-mobility peers like Lime and Bird in select overseas markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/hellobike_china

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries12 records

Funding overview

Funding rounds10 records

Investors12 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hello TransTech