What HICX does

HICX Solutions Ltd. is a London-based, privately held enterprise software company that builds a supplier experience and supplier data management platform for large multinational organizations. Founded in 2004 and operating with 101–250 employees, HICX is 100% focused on supplier lifecycle management rather than adapted from an ERP or broader procurement suite. Its customer base includes Unilever, Mondelēz International, Mars, Heineken, Lenovo, Orkla, BAE Systems, Baker Hughes, EDF Energy, Cytiva, NHS Blood and Transport, and AutoNation, with deployments covering tens of thousands of suppliers and in Orkla's case 45,000 legal entities across 77 countries consolidated from 80 ERP systems. The company monetizes through annual enterprise SaaS subscriptions on a modular basis: a Supplier Data Foundation (MDM) sits at the core, with add-on modules for Registration, Onboarding, Risk Management, Performance Management, Relationship Management, Helpdesk, Transaction Visibility, and Process Orchestration, plus HICX Origin (external validation against 40+ data sources), a Supplier Portal (in 11 languages), and a Business Portal for internal teams. HICX distributes through direct enterprise field sales with no observed channel or reseller model, supported by content marketing, webinars (including joint sessions with The Hackett Group), and event presence (DPW Amsterdam). AI capabilities, including intelligent agents and an LLM-backed supplier assistant, are layered onto the governed supplier data foundation rather than marketed as standalone models, and the platform holds ISO/IEC 27001 and SOC 1 Type 2 certifications on AWS single-tenant infrastructure. The company raised a combined $30 million in September 2022 from Wavecrest Growth Partners ($22M equity) and Espresso Capital ($8M debt), and most recently launched the standalone HICX Supplier Registration module in April 2026 to lower the entry barrier for prospects not yet ready for full ERP-integrated deployments.

Name

HICX

Legal name

HICX Solutions Ltd.

Website

https://hicx.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

HICX is a London-headquartered enterprise SaaS company that provides a supplier experience and supplier data management platform, unifying registration, risk, performance, and onboarding on a governed data foundation for large multinationals across CPG, energy, healthcare, and automotive.

Ownership category

akta.pro rank

Product category

Supplier Management Software

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industry

Low-Code/No-Code Application Platforms (HDAEAKAA)

Keywords

• Supplier management platform
• Supplier master data
• Supplier risk management
• Procurement software
• Supplier onboarding

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Platform Subscription: SaaS subscription model for the supplier management platform. Modular architecture allows customers to license specific components (Registration, Risk, Performance, etc.) and add-ons like HICX Origin for external validation. Annual contracts typical for enterprise deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

HICX provides an enterprise supplier experience platform that gives large global organizations a single governed view of their supplier ecosystem. Its modular SaaS platform includes a Supplier Data Foundation (master data management), supplier lifecycle modules (onboarding, registration, risk, performance, relationship management), an external data validation layer (HICX Origin), no-code process orchestration, and portals for both internal teams and suppliers. The platform is built on AWS with single-tenant architecture and integrates with enterprise ERPs, ServiceNow, JIRA, Outlook, and external data providers such as D&B and EcoVadis.

Product overview

HICX is an enterprise supplier management platform offering a platform-plus-modules architecture. The core is the Supplier Data Foundation (MDM), which provides a single authoritative master record unified across global and local ERPs and procurement systems. Built on this foundation are configurable lifecycle modules including Supplier Registration, Supplier Onboarding, Supplier Risk Management, Supplier Performance Management, Supplier Relationship Management, Supplier Helpdesk, Supplier Transaction Visibility, and Supplier Process Orchestration. Supporting capabilities include HICX Origin (external data validation from 40+ sources), the Supplier Portal (for supplier self-service in 11 languages), and the Business Portal (for internal team collaboration). AI-powered capabilities leverage large language models and intelligent agents for automation, document verification, and risk detection. All modules share the same governed data model and are configured via no-code tools.

Differentiator

Problem solved

Functional benefit

Products and services

• HICX Supplier Data Foundation (MDM) Single, authoritative master record for every supplier unified across global and local ERPs, procurement suites, and connected systems. Provides the governed data layer for all other modules, with continuous validation and deduplication.
• HICX Origin External intelligence layer that validates and enriches supplier records against 40+ trusted data sources covering bank account validation, sanctions screening, tax ID verification, financial health, ESG data, and address verification. Validates at entry and monitors continuously.
• HICX Supplier Registration Governed entry point for new supplier data enabling standardized, centralized data capture with real-time compliance validation. Captures addresses, tax, banking, and contacts through a structured questionnaire with duplicate checking and high-risk field validation; operates without requiring full ERP integration.
• Supplier Onboarding End-to-end onboarding and data governance enabling enterprises to onboard every supplier through one configurable, governed process. Captures enterprise requirements, validates at entry, and feeds a trusted supplier record into ERP and downstream systems.
• Supplier Risk Management Continuous supplier risk assessment and response enabling risk, procurement, and compliance teams to monitor every supplier on trusted data. Includes configurable risk frameworks, automatic scoring, and corrective action workflows.
• Supplier Performance Management Scorecards, KPIs, and improvement tracking that score every supplier on one model combining team input with data from ERP and supply chain systems. Enables consistent, comparable performance across the whole supplier base.
• Supplier Relationship Management Governance of strategic supplier relationships through a structured platform for tracking commitments, running joint initiatives, and maintaining complete records on the same governed data as performance and risk.
• Supplier Helpdesk Centralized supplier query management replacing unstructured email queues with a structured, integrated helpdesk. Routes queries to the right team, tracks them from submission to resolution, and syncs with ServiceNow and JIRA.
• Supplier Transaction Visibility Real-time PO and invoice visibility giving suppliers self-service access to their purchase orders and invoices through the Supplier Portal. Reduces AP enquiries and improves payment transparency.
• Supplier Process Orchestration No-code platform to orchestrate all supplier workflows. Enables business users to configure process definitions, forms, and organizational models without IT support, and integrates with ERP, P2P, and external data sources.
• Supplier Portal Single governed front door for all suppliers providing self-service onboarding, compliance, performance, and support. Available in 11 languages, configurable by supplier type, with an AI-driven digital assistant for supplier enquiries.
• Business Portal Central workspace for internal teams including procurement, AP, risk, compliance, quality, and category management. Surfaces governed supplier data into a single, role-based workspace; included with every deployment.
• Custom Supplier Management Bespoke process configuration for organization-specific requirements. HICX experts design and configure processes on the same governed platform as standard modules, built with no-code tools without custom code.
• AI Procurement Platform AI-powered supplier management capabilities combining large language models and intelligent agents with a governed supplier data foundation. Automates document verification, data validation, sanctions monitoring, scoring, and alerting.

Quantifiable outcome

• 45,000+ legal entities managed through single platform
• +2 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• OrklacoreStrategic or Co-development Partner · 1 January 2022Orkla, a leading Nordic consumer goods company with approximately 23,000 employees and revenues of NOK 70 billion, launched the Orkla Supplier Portal built on the HICX platform in 2022. The partnership consolidates previously siloed supplier risk processes into a unified approach managing approximately 45,000 legal entities across 77 countries. Orkla's procurement leadership actively participates in HICX webinars and case studies as reference customers.
• The Hackett GroupcoreStrategic or Co-development PartnerJoint webinar partnership featuring The Hackett Group's procurement research. Jeremy Reeves, Senior VP at HICX, co-presents with Hackett analysts on procurement key issues studies and digital transformation trends. Positions HICX within authoritative procurement research context.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• SAP Ariba: SAP's procurement suite, including supplier management, risk, and MDM modules, embedded inside the world's largest ERP footprint. HICX explicitly positions against Ariba by offering a best-of-breed alternative with deeper supplier-data governance and multi-ERP support.
• Coupa Software: Broad business spend management platform with supplier management, risk, and onboarding capabilities. Coupa competes with HICX for the same enterprise procurement budget, particularly for global manufacturers and CPGs looking to consolidate procurement tech.
• Workday (Procurement): Enterprise SaaS suite with a growing procurement and supplier management footprint, frequently chosen by large enterprises for consolidation. Workday competes with HICX in mid-to-large enterprise deals where the buyer prefers a single vendor across HCM/finance/procurement.

Direct peers

• Ivalua: Source-to-pay platform with strong supplier management, risk, and MDM capabilities, frequently deployed at large multinationals. Ivalua is one of HICX's closest direct competitors for best-of-breed supplier lifecycle deals in Europe and globally.
• Jaggaer: Procurement and supplier management suite with supplier onboarding, qualification, and risk modules. Jaggaer competes head-to-head with HICX for direct and indirect spend supplier lifecycle programs at large enterprises.
• GEP: Procurement and supply chain software plus managed services, with SMART by GEP covering supplier management, risk, and onboarding. GEP's end-to-end offering and global delivery make it a direct competitor for large, complex supplier transformation programs.
• TealBook: Supplier data intelligence platform focused on cleaning, enriching, and governing supplier master data. TealBook overlaps directly with HICX's Supplier Data Foundation and HICX Origin enrichment capabilities.
• Graphite Connect: Supplier management and connectivity network enabling onboarding, qualification, and data exchange between enterprises and suppliers. Graphite Connect competes with HICX in the supplier network and onboarding space.

Emerging players

• Procol: Emerging AI-driven procurement platform with supplier management and sourcing capabilities, primarily in India and APAC. Procol represents the next wave of AI-native competitors that could encroach on HICX's enterprise deal motion.
• ProcureDesk: SMB and mid-market procurement platform with supplier onboarding and management features. ProcureDesk is an emerging player in the broader supplier management category, primarily relevant to HICX only at the smaller end of its target market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hicx
• Xx.com/hicx_solutions
• Facebookfacebook.com/hicxsolutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HICX