CareBridge
CareBridge is a Nashville-based virtual care platform serving high-risk Medicare and Medicaid HCBS members across 18 states through health plan contracts. Acquired by Elevance Health for ~$2.7B in 2025, it combines 24/7 clinical support, decision support, and a Cures Act-compliant EVV platform.
- Company typePrivate
- Founded2019
- HeadquartersNashville, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What CareBridge does
CareBridge is a Nashville-based virtual care and care management company serving high-risk individuals enrolled in Medicare and Medicaid Home and Community-Based Services (HCBS) programs across 18 U.S. states. Founded in 2019 and acquired by Elevance Health, Inc. for approximately $2.7 billion in 2025, the company now operates as the subsidiary entity RSV QOZB LTSS, Inc. CareBridge serves 28,000+ members through interdisciplinary clinical teams providing 24/7 support, decision guidance for adaptive equipment and aging-in-place, and 21st Century Cures Act-compliant Electronic Visit Verification (EVV) for state Medicaid agencies and Managed Care Organizations.
The platform integrates three core product modules. 24/7 Member Support connects members to an interdisciplinary clinical team via smartphone applications or CareBridge-supplied cellular-enabled tablets, delivering comprehensive annual assessments, recurring virtual visits, care plan generation, and direct coordination with primary care physicians and health plans. Decision Support dispatches Long-Term Support Services (LTSS) specialists with occupational or physical therapy backgrounds to produce personalized "Empowering Alternatives" recommendations for durable medical equipment, adaptive technology, and home modifications under any state HCBS waiver. The EVV platform provides configurable state- and MCO-specific visit and claims validation with X12 EDI compliance and interoperability with existing Cures Act-compliant EVV solutions. The technology stack integrates into health plans' care management systems and PCP workflows to close HEDIS quality gaps.
CareBridge operates a B2B enterprise managed services model. Revenue is generated through contracts with health plans (on behalf of their high-risk HCBS members) and through EVV platform licensing to state Medicaid programs and MCOs. Members access services through their existing health plan coverage rather than paying directly; pricing is not publicly disclosed. The company employs 251-500 staff and pursues a sales-led go-to-market motion targeting continued geographic expansion. Pre-acquisition, CareBridge achieved unicorn status with a $1B+ valuation and was featured in the Financial Times' Americas' Fastest Growing Companies 2024 ranking citing 157,144% revenue CAGR from 2019 to 2022.
CareBridge firmographics
Firmographics- Name
- CareBridge
- Legal name
- RSV QOZB LTSS, Inc.
- Website
- https://carebridgehealth.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Acquired
- Headcount range
- 251–500 employees
- Short description
- CareBridge is a Nashville-based virtual care platform serving high-risk Medicare and Medicaid HCBS members across 18 states through health plan contracts. Acquired by Elevance Health for ~$2.7B in 2025, it combines 24/7 clinical support, decision support, and a Cures Act-compliant EVV platform.
- Ownership category
- akta.pro rank
CareBridge industry classification
Industry- Product category
- Home and Community-Based Services (HCBS)
- NAICS
- Home Health Care Services (621610), Ambulatory Health Care Services (621)
- SIC
- Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)
- akta.pro secondary industries
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI)
Keywords
Where CareBridge is headquartered
LocationHeadquarters
- HQ city
- Nashville
- HQ country
- United States
- HQ region
- North America
Markets served
CareBridge business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Health Plan B2B Service Contracts: CareBridge contracts with health plans to deliver 24/7 member support, decision support, and EVV services to high-risk members receiving Home and Community-Based Services (HCBS) through Medicare and Medicaid. Services integrate with health plans' existing care management programs and provider networks, and are tied to closing HEDIS quality gaps and improving health outcomes.
- State and MCO EVV Platform Contracts: CareBridge licenses and operates its 21st Century Cures Act-compliant EVV technology for state Medicaid programs and Managed Care Organizations (MCOs), with deployments in Iowa, New Jersey, North Carolina, Tennessee, Arkansas, and Wyoming. The platform supports customizable visit and claims validation for clean claims submissions and X12 EDI transactions.
Go-to-market motion2 records
CareBridge product offering
Product offeringCore offering
CareBridge contracts with health plans and state Medicaid programs/MCOs to deliver three integrated services to high-risk Home and Community-Based Services (HCBS) members: (1) 24/7 Member Support, providing round-the-clock virtual clinical access via smartphone application or CareBridge-supplied tablet, including comprehensive assessments, recurring virtual visits, and care plan coordination; (2) Decision Support, in which LTSS Specialists deliver personalized Empowering Alternatives recommendations for durable medical equipment, adaptive technology, and home modifications; and (3) a 21st Century Cures Act-compliant Electronic Visit Verification (EVV) platform with X12 EDI interoperability. Services are sold on behalf of health plans and integrated with their existing care management programs and provider networks.
Product overview
CareBridge delivers an integrated, three-module platform purpose-built for individuals receiving Home and Community-Based Services (HCBS) through Medicare and Medicaid. Its core offerings are 24/7 Member Support (around-the-clock clinical access via smartphone or CareBridge tablet), Decision Support (LTSS-specialist guidance on personalized equipment and home modifications), and Electronic Visit Verification (a compliant, configurable visit-verification platform with X12 EDI support). Together, these products serve tens of thousands of high-risk members across 18 states by integrating with health plans' existing care management programs and provider networks to deliver in-home care, improve HEDIS quality outcomes, and maximize member independence and quality of life.
Differentiator
Problem solved
Functional benefit
Products and services
- 24/7 Member Support
Companies that use CareBridge
Customer profileIdeal customer profiles2 records
CareBridge technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CareBridge partnerships and signals
Strategic signalRecent moves7 records
Expansion highlights4 records
CareBridge competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
CareBridge social profiles
Digital presenceCareBridge compliance and trust
Trust signalCompliance2 records
CareBridge financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareBridge leadership team
Management profileNumber of profiles
Profiles15 records
CareBridge funding detail
Funding detailFunding overview
Funding rounds3 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareBridge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareBridge
What does CareBridge do?
CareBridge contracts with health plans and state Medicaid programs/MCOs to deliver three integrated services to high-risk Home and Community-Based Services (HCBS) members: (1) 24/7 Member Support, providing round-the-clock virtual clinical access via smartphone application or CareBridge-supplied tablet, including comprehensive assessments, recurring virtual visits, and care plan coordination; (2) Decision Support, in which LTSS Specialists deliver personalized Empowering Alternatives recommendations for durable medical equipment, adaptive technology, and home modifications; and (3) a 21st Century Cures Act-compliant Electronic Visit Verification (EVV) platform with X12 EDI interoperability. Services are sold on behalf of health plans and integrated with their existing care management programs and provider networks.
Is CareBridge a public or private company?
CareBridge is a private company. It is classified as corporate owned and is currently acquired.
When was CareBridge founded?
CareBridge was founded in 2019. It employs 251 to 500 people.
Where is CareBridge based?
CareBridge is headquartered in Nashville, United States, in the North America region.
How does CareBridge make money?
Two revenue lines are on record. Health Plan B2B Service Contracts are the primary driver. The others are state and MCO EVV Platform Contracts.
Does CareBridge have an API?
No public API is recorded for CareBridge.
What industry is CareBridge in?
CareBridge's product category is Home and Community-Based Services (HCBS). Its primary akta.pro industry code is HLALABAG, Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination), with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 621610 and its SIC code is 8000.