Bright Harbor
Bright Harbor provides an AI-augmented disaster recovery platform combining human recovery advisors with technology tools, serving individual survivors, employers, and government agencies navigating FEMA, insurance, SBA loans, and rebuilding across the United States.
- Company typePrivate
- Founded2024
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Bright Harbor does
Bright Harbor (legal entity Bright Harbor Recovery, Inc.) is a disaster recovery technology company founded in 2024 and headquartered in Austin, Texas. The company operates a Disaster Survivor Platform that combines AI-augmented tools with human disaster recovery advisors to help individuals, employers, and government agencies navigate post-disaster recovery across FEMA processes, SBA loans, insurance claims, debris removal, mitigation, and rebuilding. Core platform components include a Survivor Portal for self-service expert booking and recovery guides, an Expert Network of seasoned disaster recovery specialists, a Survivor Management System using machine learning for case management, an Executive Dashboard for real-time situational awareness, and Grant Finder — a free database of 50+ active disaster-related grants searchable by ZIP code. The Vendor Network adds a curated marketplace of vetted, licensed local contractors.
The company's technology stack relies on third-party large language models (OpenAI and Claude) for generating communications and recovery information, supplemented by machine learning for case management and predictive decision support; no proprietary models are disclosed. Go-to-market is hybrid: a direct-to-consumer subscription model targeting individual survivors through self-service access at app.brightharbor.com, combined with enterprise sales to HR, Risk, Employee Assistance, and Emergency Management professionals at employers, plus a stated government-agency motion. Individual pricing is monthly subscription with publicly undisclosed tiers and a money-back guarantee; enterprise contracts require a booked demo and custom quotes. Revenue is generated through recurring subscriptions and additional fee-based services such as strategy sessions, policy reviews, and education programs.
Bright Harbor is led by CEO and founder Joel Wish and President Pete Gaynor (former FEMA Administrator). The leadership bench includes COO Gavin Blair (former SVP at Lemonade Insurance), CGO Emmy Bush, CTO Erik Person, and dedicated disaster recovery advisors with FEMA, insurance-adjusting, and nonprofit case-management backgrounds. The company closed a $10.1 million seed round in August 2025 co-led by Congruent Ventures and Lowercarbon Capital, with participation from six additional climate and resilience-focused investors. Stated use of funds targets enterprise expansion, government partnerships, and scaling survivor-facing tools. Operational partnerships include Operation Kids for LA wildfire survivor support, and earned media coverage has appeared in Reuters, NBC, The Guardian, Hollywood Reporter, and Axios.
Bright Harbor firmographics
Firmographics- Name
- Bright Harbor
- Legal name
- Bright Harbor Recovery, Inc.
- Website
- https://brightharbor.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bright Harbor provides an AI-augmented disaster recovery platform combining human recovery advisors with technology tools, serving individual survivors, employers, and government agencies navigating FEMA, insurance, SBA loans, and rebuilding across the United States.
- Ownership category
- akta.pro rank
Bright Harbor industry classification
Industry- Product category
- Disaster Recovery Platform
- NAICS
- Port and Harbor Operations (488310)
- akta.pro primary industry
- Search & Rescue (Urban/Water/Wilderness) Coordination (HLAJAGAJ)
Keywords
Where Bright Harbor is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Bright Harbor business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Subscription - Individual Plans: Multiple subscription plan options for individual disaster survivors with no long-term commitment and a day money-back guarantee. Plans provide access to disaster recovery advisors, technology platform, expert network, and vetted vendor access.
- Enterprise Subscriptions: B2B subscriptions for employers providing employee disaster recovery support. Includes Disaster Survivor Platform, Managed Service, and custom implementation. Revenue from per-employee or enterprise-wide licensing.
- Additional Services: Additional services beyond plan inclusions subject to additional fees at then-current rates. Custom services for employers including strategy sessions, policy reviews, and education programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard subscription plans for individual disaster survivors |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Bright Harbor product offering
Product offeringCore offering
Bright Harbor operates an AI-powered Disaster Survivor Platform that combines machine learning, large language models, and a network of in-house disaster recovery experts to guide individuals, employees, and governments through FEMA navigation, insurance claims, SBA loans, debris removal, mitigation, vendor sourcing, and rebuilding. The platform includes a Survivor Portal, Survivor Management System, Executive Dashboard, Grant Finder database, and a vetted Vendor Network, sold via direct-to-consumer subscriptions and enterprise/government contracts.
Product overview
Bright Harbor offers a unified Disaster Survivor Platform as its core product, combining AI-powered technology with human expert guidance. The platform consists of multiple integrated modules: the Survivor Portal for self-service access to recovery resources and expert booking, the Expert Network connecting survivors with vetted specialists across disaster recovery disciplines, the Survivor Management System using machine learning for case management and reporting, and the Executive Dashboard for real-time situational awareness. Supporting products include the Grant Finder tool for discovering applicable financial assistance programs, and a Vendor Network of pre-screened local contractors. The company also offers Managed Service combining the platform with in-house expert teams for comprehensive end-to-end recovery support.
Differentiator
Problem solved
Functional benefit
Brands
- Grant Finder: A free, easy-to-use directory of real, active grants that disaster survivors can actually apply for, with search by ZIP code and filter by basic life circumstances
Products and services
- Disaster Survivor Platform AI-powered platform that combines experienced disaster recovery advisors with software to help survivors navigate FEMA, SBA loans, insurance claims, mitigation, and vendor selection. Sells via direct-to-consumer subscriptions for individuals and via enterprise/government contracts for workforce and community-wide recovery.
- Grant Finder Free standalone web tool that helps individual disaster survivors discover applicable financial assistance programs from FEMA, SBA, nonprofits, and private sources by searching by ZIP code and personal circumstances.
Quantifiable outcome
- Clients saved $40k on housing benefits in a single conversation
- +3 more outcomes
Companies that use Bright Harbor
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
Bright Harbor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature5 records
Bright Harbor partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Operation KidscorePartnership to connect low-income families and children affected by LA wildfires with Bright Harbor's personalized disaster recovery support. Operation Kids identifies families in need and provides funding while Bright Harbor delivers expert recovery guidance including FEMA navigation, grant access, and recovery planning. Joint initiative 'Rebuild lives, restore hope' with donation page on GoFundMe.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
Bright Harbor competitors and assessment
Company assessmentDirect peers
- One Concern: AI-powered resilience analytics platform serving governments, enterprises, and communities to plan for and respond to disasters. Most direct comparable: applies AI/machine learning to disaster preparedness and recovery, with similar B2G/B2B buyer profile and overlapping use cases in FEMA-adjacent workflows.
Broad incumbents
- Witt O'Brien's: Established disaster management and crisis preparedness consulting firm (now part of Palladium) supporting governments and large organizations with emergency planning and response. Comparable as a broad incumbent in the same disaster preparedness/recovery buyer segment, though delivered via traditional consulting rather than a SaaS platform.
- IEM International: Emergency management and disaster recovery consulting firm providing preparedness, response, and recovery services to federal, state, and local governments. Comparable in B2G mission (helping government clients manage disaster recovery) and overlap with FEMA/SBA navigation workflows, though delivered through professional services rather than a self-serve platform.
- Sedgwick: Large claims management and loss adjusting firm handling property, casualty, and disaster-related claims for insurers and employers. Comparable in the post-disaster recovery workflow (claims, vendor coordination, case management) and overlapping buyer base in insurance and employer risk teams.
- Lemonade: Digital-first insurance carrier offering renters, homeowners, and pet insurance through a mobile/app experience. Comparable as a tech-enabled insurance provider where Bright Harbor's COO Gavin Blair was previously SVP, and adjacent because home insurance claims are a core recovery touchpoint in Bright Harbor's workflow.
Emerging players
- Resilinc: Supply chain disruption and risk analytics platform using AI to help enterprises anticipate and respond to disruptive events. Comparable as an AI-driven resilience platform selling into enterprise risk functions, with overlapping value proposition of helping large organizations prepare for and recover from major events.
- Policygenius: Online insurance marketplace and content platform helping consumers compare and purchase life, home, auto, and disability insurance. Comparable as a digital distribution and education layer in the insurance/recovery journey, with overlapping D2C customer acquisition motion and content-led top-of-funnel strategy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Bright Harbor social profiles
Digital presenceBright Harbor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bright Harbor leadership team
Management profileNumber of profiles
Profiles10 records
Bright Harbor funding detail
Funding detailFunding overview
Funding rounds1 record
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bright Harbor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bright Harbor
What does Bright Harbor do?
Bright Harbor operates an AI-powered Disaster Survivor Platform that combines machine learning, large language models, and a network of in-house disaster recovery experts to guide individuals, employees, and governments through FEMA navigation, insurance claims, SBA loans, debris removal, mitigation, vendor sourcing, and rebuilding. The platform includes a Survivor Portal, Survivor Management System, Executive Dashboard, Grant Finder database, and a vetted Vendor Network, sold via direct-to-consumer subscriptions and enterprise/government contracts.
Is Bright Harbor a public or private company?
Bright Harbor is a private company. It is classified as venture growth investor backed and is currently operating.
When was Bright Harbor founded?
Bright Harbor was founded in 2024. It employs 11 to 50 people.
Where is Bright Harbor based?
Bright Harbor is headquartered in Austin, United States, in the North America region.
How does Bright Harbor make money?
Three revenue lines are on record. Subscription - Individual Plans are the primary driver. The others are enterprise Subscriptions and additional Services.
Who are Bright Harbor's main competitors?
One Concern is listed as a direct peer. Broad incumbents are Witt O'Brien's, IEM International, Sedgwick and Lemonade. Emerging players are Resilinc and Policygenius.
Does Bright Harbor have an API?
No public API is recorded for Bright Harbor.
What industry is Bright Harbor in?
Bright Harbor's product category is Disaster Recovery Platform. Its primary akta.pro industry code is HLAJAGAJ, Search & Rescue (Urban/Water/Wilderness) Coordination. Its NAICS code is 488310.