MonkeyLearn
MonkeyLearn is a no-code machine learning platform that provides AI-powered text analysis and sentiment analysis to enterprise customer experience teams, automating feedback monitoring and business workflows via subscription SaaS.
- Company typePrivate
- Founded2014
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What MonkeyLearn does
MonkeyLearn, founded in 2014 and headquartered in San Francisco, is a no-code machine learning platform that delivers AI-powered text analysis and sentiment analysis for enterprise customers. The platform's core technology combines natural language processing with a no-code interface that allows non-technical business users to build, train, and deploy text classification and sentiment models, addressing pain points around siloed communication channels and the lack of system integration in customer feedback workflows. The company's primary target segment is enterprise customer experience teams, with use cases including monitoring customer feedback across channels and providing real-time guidance to service representatives.
MonkeyLearn operates a B2B SaaS business model with subscription-based recurring revenue and a sales-led, direct enterprise go-to-market motion. Its distribution is global via direct enterprise sales, and it positions itself within the broader AI-as-a-Service and no-code AI platform markets, where it is referenced alongside major players such as IBM, AWS, Microsoft, and Google. The company has raised approximately $3.2M in disclosed equity funding across rounds in 2014, 2015, 2017, and 2020 from investors including 500 Global, IC Ventures, Garuda Ventures, Blue Note Ventures, v1.vc, Bling Capital, and Uncork Capital, with a $1M Silicon Valley Bank facility in November 2021 as the most recent capital event.
The company is led by co-founder and CEO Raul Garreta and currently operates with a 1-10 person team. ServiceNow has referenced MonkeyLearn within its customer experience ecosystem alongside XM Discover and Zenarate, indicating channel or integration co-positioning. Pricing is not publicly disclosed, no patents, certifications, or formal product integrations are listed in available sources, and no recent product launches, leadership changes, or geographic expansions are documented in the provided data.
MonkeyLearn firmographics
Firmographics- Name
- MonkeyLearn
- Website
- https://monkeylearn.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- MonkeyLearn is a no-code machine learning platform that provides AI-powered text analysis and sentiment analysis to enterprise customer experience teams, automating feedback monitoring and business workflows via subscription SaaS.
- Ownership category
- akta.pro rank
MonkeyLearn industry classification
Industry- Product category
- Text & Sentiment Analytics Software
- NAICS
- Computer Training (611420)
- akta.pro primary industry
- AutoML & Low-Code ML Platform Operations (HDAAABAL)
- akta.pro secondary industry
- Question Answering & Retrieval-Augmented Generation (RAG) (HDAAADAC)
Keywords
Where MonkeyLearn is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
MonkeyLearn business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: MonkeyLearn operates as an AI-as-a-Service platform offering subscription-based access to its no-code machine learning tools for text and sentiment analysis
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
MonkeyLearn product offering
Product offeringCore offering
MonkeyLearn is a no-code AI-as-a-Service platform that provides machine learning-based text analysis and sentiment analysis tools. It enables enterprises to automate business workflows by monitoring customer feedback across channels and delivering real-time guidance to service representatives, replacing hours of manual data processing with automated NLP capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- MonkeyLearn No-Code Text & Sentiment Analysis Platform SaaS platform that enables enterprise companies to automate business workflows through no-code AI-powered text analysis and sentiment analysis, allowing customer experience teams to monitor feedback across channels, replace hours of manual data processing, and deliver real-time guidance to service representatives.
Companies that use MonkeyLearn
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
MonkeyLearn technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
MonkeyLearn partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ServiceNowcoreMonkeyLearn is positioned alongside XM Discover and Zenarate as an AI-powered platform that helps companies proactively address customer pain points. ServiceNow's survey of C-level executives highlights MonkeyLearn as an emerging solution for customer experience management, indicating integration or co-positioning within the ServiceNow ecosystem.
Scale indicators3 records
Recent moves5 records
Expansion highlights2 records
MonkeyLearn competitors and assessment
Company assessmentMarket position
Competitive moat2 records
Key risks6 records
Key highlights6 records
Customer concentration
MonkeyLearn social profiles
Digital presenceMonkeyLearn financial estimates
Financial estimateRevenue estimate
Valuation estimate
MonkeyLearn leadership team
Management profileNumber of profiles
Profiles1 record
MonkeyLearn funding detail
Funding detailFunding overview
Funding rounds6 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MonkeyLearn M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MonkeyLearn
What does MonkeyLearn do?
MonkeyLearn is a no-code AI-as-a-Service platform that provides machine learning-based text analysis and sentiment analysis tools. It enables enterprises to automate business workflows by monitoring customer feedback across channels and delivering real-time guidance to service representatives, replacing hours of manual data processing with automated NLP capabilities.
Is MonkeyLearn a public or private company?
MonkeyLearn is a private company. It is classified as venture growth investor backed and is currently operating.
When was MonkeyLearn founded?
MonkeyLearn was founded in 2014. It employs 1 to 10 people.
Where is MonkeyLearn based?
MonkeyLearn is headquartered in San Francisco, United States, in the North America region.
How does MonkeyLearn make money?
One revenue line is on record: saaS Platform Subscription.
Does MonkeyLearn have an API?
No public API is recorded for MonkeyLearn.
What industry is MonkeyLearn in?
MonkeyLearn's product category is Text & Sentiment Analytics Software. Its primary akta.pro industry code is HDAAABAL, AutoML & Low-Code ML Platform Operations, with a secondary code of HDAAADAC, Question Answering & Retrieval-Augmented Generation (RAG). Its NAICS code is 611420.