Knack
Knack operates a peer-to-peer tutoring platform for U.S. colleges and universities, recruiting, training, and paying student tutors as independent contractors via a web and React Native mobile app integrated with Amazon Chime and Salesforce.
- Company typePrivate
- Founded2015
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Knack does
Knack Technologies, Inc. is a U.S. higher-education technology company that operates a peer-to-peer tutoring platform connecting students at partner institutions with qualified peer tutors who have already succeeded in the same courses. The platform is delivered as a React web application and React Native iOS/Android mobile apps, backed by a Laravel/GraphQL backend deployed on AWS (ECS, EC2, S3, Redshift) managed via Terraform, with an integrated Online Classroom built on Amazon Chime SDK (audio, video, whiteboard, screen sharing) and a Salesforce AppExchange managed package that nightly syncs Tutoring Session data into partner Salesforce/EDA instances. Knack handles end-to-end tutor recruitment, training, and independent-contractor payroll, and charges partner institutions through subscription contracts (with one disclosed $540K expanded deal at the University of Florida and 50+ institutional customers including Georgia Tech, Virginia Tech, Northeastern, Fordham, and Miami Dade College). The company serves 4-year and 2-year higher-education institutions as its core market and has extended adjacent offerings to K-12 organizations and employers, with secondary distribution through the Salesforce AppExchange and self-serve student/tutor sign-up via joinknack.com. Knack is privately held, closed a Series B led by New Markets Venture Partners in October 2025, and is led by CEO Megan Dusenbery with founder Samyr Qureshi serving as Executive Chairman; Dr. Mark P. Becker (former Georgia State University President) joined the board in January 2026.
Knack firmographics
Firmographics- Name
- Knack
- Legal name
- Knack Technologies, Inc.
- Website
- https://joinknack.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Knack operates a peer-to-peer tutoring platform for U.S. colleges and universities, recruiting, training, and paying student tutors as independent contractors via a web and React Native mobile app integrated with Amazon Chime and Salesforce.
- Ownership category
- akta.pro rank
Knack industry classification
Industry- Product category
- Higher Education Peer Tutoring Software
- NAICS
- Exam Preparation and Tutoring (611691), Business Schools and Computer and Management Training (6114), Educational Support Services (611710)
- SIC
- Services-Educational Services (8200), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Tutoring & Homework Help Marketplaces (On-Demand) (EDAFAIAG)
- akta.pro secondary industry
- Integrated Tutoring + Learning Content Platforms (Curriculum + Tutors) (EDANAGAL)
Keywords
Where Knack is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Knack business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Institutional Subscriptions / Partnership Fees: Recurring revenue from higher education institutions (4-year, 2-year, community colleges) that contract with Knack to deploy the peer tutoring platform on their campus. Knack handles tutor recruitment, training, and payment (tutors are onboarded as independent contractors), and charges the institution. A $540K expanded deal with University of Florida was reported, suggesting contract sizes in the hundreds of thousands per institution.
- Tutor Gig Economy Payments (Re-couped from Institutions): Knack recruits, trains, and pays qualified student tutors as independent contractors with flexible scheduling (described as similar to Uber/DoorDash couriers). Tutor labor costs are funded via the institutional partnership, creating a managed marketplace-style service bundled within the institutional subscription.
- Adjacent Segments (K-12 and Employers): Secondary revenue lines into K-12 organizations and employers, using the same peer-tutoring platform extended for different learner populations.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels9 records
Knack product offering
Product offeringCore offering
Knack is a peer tutoring platform that recruits, trains, and pays qualified students as independent contractors to tutor peers at their institutions. It combines in-person tutoring at campus-approved locations with an integrated Online Classroom supporting real-time whiteboard, audio, video, and screen sharing. The platform includes one-click SAML SSO, web and mobile apps, flexible scheduling, and an AppExchange package that nightly syncs tutoring data into partner institutions' Salesforce orgs.
Product overview
Knack is offered as a single integrated peer tutoring platform spanning web and mobile (iOS/Android) applications, with the Online Classroom built in as a core sub-module for real-time audio, video, whiteboard, and screen-sharing tutoring sessions. The same underlying engine is positioned for multiple institutional segments — 4-Year Institutions, 2-Year Institutions, K-12 Organizations, Employers, and Organizational Partnerships — each with a dedicated landing page. The mobile experience is delivered through Knack's React Native iOS and Android apps, which consume the company's internal Laravel-based GraphQL API. The portfolio is extended with add-on integrations such as the Knack Salesforce AppExchange package (which nightly syncs tutoring session data into partner Salesforce instances) and a Knack-branded merchandise store, with supporting customer-facing touch points including a Trust Center, Help Center, and System Status page.
Differentiator
Problem solved
Functional benefit
Brands
- Knack (peer tutoring platform): Modernized peer-to-peer tutoring platform for higher education students, pairing learners with peer tutors who have succeeded in the same courses.
Products and services
- Knack Peer Tutoring Platform Modernized peer tutoring platform for higher education institutions that recruits, trains, and pays qualified students as independent contractors to tutor peers who are taking courses they have already passed. Combines in-person tutoring at campus-approved locations with an integrated Online Classroom for online sessions, one-click SAML SSO, web and mobile apps, and flexible scheduling. Reports a 500% average increase in partner tutor networks.
- Knack Mobile App (iOS and Android) Native React Native (Hermes/Fabric) iOS and Android applications that deliver the Knack peer tutoring flows on mobile, deployed via fastlane with self-hosted M1/M2 Mac Mini GitHub Runners and built on a shared monorepo with platform-aware resolvers.
Quantifiable outcome
- 91% of students reported higher grades after receiving tutoring on Knack
- +7 more outcomes
Companies that use Knack
Customer profileNamed customers17 records
Segments6 records
Ideal customer profiles3 records
Knack technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature7 records
Knack partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- Dr. Mark P. BeckerminorFormer President of Georgia State University and former president of the Association of Public and Land-grant Universities, appointed to Knack's Board of Directors to strengthen leadership as the company expands its peer-driven academic support model.
- SalesforcecoreKnack built and distributes a Salesforce AppExchange package that includes custom objects (Tutoring Session, Student Tutoring Session), custom tabs, and a Connected app for OAuth-secured nightly sync of tutoring session data into partner institutions' Salesforce instances. Requires the Education Data Architecture (EDA) extension.
- Amazon Web Services (AWS)coreAWS has been Knack's primary cloud provider since 2015. Knack uses ECS, EC2, S3, VPC, IAM, Service Discovery, Elastic Load Balancing, ECR, and Redshift, all managed via Terraform. AWS Lambda/API Gateway/CloudWatch power Knack's custom Chime A/V observability dashboard. Knack also uses the Amazon Chime SDK for audio/video in its Online Classroom.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
Knack competitors and assessment
Company assessmentDirect peers
- Upswing: Upswing is a peer-tutoring platform purpose-built for community colleges and four-year institutions, directly competing with Knack on the same higher-ed GTM, tutor-matching model, and institutional subscription.
- Brainfuse: Brainfuse provides online tutoring, writing assistance, and study resources sold directly into higher-ed libraries and student-success programs, competing with Knack on institutional procurement and online-classroom functionality.
- TutorMe: TutorMe (now part of Braintrust) is an online tutoring marketplace sold into higher-ed institutions with a virtual classroom, overlapping with Knack's peer-tutoring platform in target buyer, delivery model, and online-classroom feature set.
- Paper: Paper offers on-demand tutoring and academic support primarily to K-12 districts with growing higher-ed exposure, competing with Knack on institutional contracts and unlimited-tutoring subscription models.
Broad incumbents
- Tutor.com (Anthology): Tutor.com, now part of Anthology, is the incumbent online tutoring provider serving thousands of U.S. colleges, universities, and libraries; it competes with Knack for institutional contracts but offers broader subject coverage and a professional-tutor (vs. peer-tutor) model.
- Varsity Tutors: Varsity Tutors (a Nerdy brand) provides one-to-one and group tutoring across K-12, college, and professional segments, competing with Knack in the broader online tutoring category with a larger, more diversified offering.
- EAB: EAB is a higher-ed consultancy and technology provider serving student success, enrollment, and retention functions; it overlaps with Knack at the institutional buyer level (student success) and competes for the same student-success budget line items.
Emerging players
- Course Hero: Course Hero is a study-resources and tutoring platform for college students, serving the same higher-ed learner base as Knack with adjacent (rather than directly competing) peer-matching and tutor content.
- StudyPool: StudyPool is an on-demand homework help and tutoring marketplace serving college students, comparable to Knack's marketplace dynamics but operating on a consumer-direct rather than institutional subscription model.
Others
- Wiley Education Services: Wiley Education Services provides higher-ed program management and learning services to colleges and universities, sharing Knack's institutional buyer profile while operating in adjacent (rather than overlapping) tutoring and content services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Knack social profiles
Digital presenceKnack compliance and trust
Trust signalCompliance1 record
Knack financial estimates
Financial estimateRevenue estimate
Valuation estimate
Knack leadership team
Management profileNumber of profiles
Profiles4 records
Knack subsidiaries and ownership
Company hierarchySubsidiaries1 record
Knack funding detail
Funding detailFunding overview
Funding rounds4 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Knack M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Knack
What does Knack do?
Knack is a peer tutoring platform that recruits, trains, and pays qualified students as independent contractors to tutor peers at their institutions. It combines in-person tutoring at campus-approved locations with an integrated Online Classroom supporting real-time whiteboard, audio, video, and screen sharing. The platform includes one-click SAML SSO, web and mobile apps, flexible scheduling, and an AppExchange package that nightly syncs tutoring data into partner institutions' Salesforce orgs.
Is Knack a public or private company?
Knack is a private company. It is classified as venture growth investor backed and is currently operating.
When was Knack founded?
Knack was founded in 2015. It employs 11 to 50 people.
Where is Knack based?
Knack is headquartered in Miami, United States, in the North America region.
How does Knack make money?
Three revenue lines are on record. Institutional Subscriptions / Partnership Fees are the primary driver. The others are tutor Gig Economy Payments (Re-couped from Institutions) and adjacent Segments (K-12 and Employers).
Who are Knack's main competitors?
Direct peers on record are Upswing, Brainfuse, TutorMe and Paper. Broad incumbents are Tutor.com (Anthology), Varsity Tutors and EAB. Emerging players are Course Hero and StudyPool. Wiley Education Services is listed as an others.
Does Knack have an API?
No public API is recorded for Knack.
What industry is Knack in?
Knack's product category is Higher Education Peer Tutoring Software. Its primary akta.pro industry code is EDAFAIAG, Tutoring & Homework Help Marketplaces (On-Demand), with a secondary code of EDANAGAL, Integrated Tutoring + Learning Content Platforms (Curriculum + Tutors). Its NAICS code is 611691 and its SIC code is 8200.