Reliance General Insurance

What Reliance General Insurance does

Reliance General Insurance, now operating as IndusInd General Insurance Company Limited following the March 2025 acquisition of Reliance Capital by IndusInd International Holding Ltd (IIHL), is an Indian private general insurance company incorporated in 2000 and headquartered in Mumbai. The company offers more than 100 insurance products spanning motor (car, two-wheeler, commercial vehicle, long-term, own-damage), health (Health Gain, Health Infinity, Super Top-Up, Arogya Sanjeevani, Critical Illness, Personal Accident, group mediclaim), travel (international, Schengen, Asia, annual multi-trip, senior citizen, student), and corporate/SME lines (Professional Indemnity, Employee's Compensation, D&O Liability, Marine Cargo, Shopkeepers, Fire & Special Perils, Contractor/Erection All Risk), in addition to crop insurance under the government's Pradhan Mantri Fasal Bima Yojana. It serves 8 Crore+ policyholders through 128 branches, 10,000+ network hospitals, and 11,000+ network garages, with embedded OEM distribution partnerships covering every major Indian auto manufacturer.

The technology stack is built around a digital insurance platform with iOS/Android mobile apps, an AI-powered speech-bot ('Brobot'), real-time claims processing, and direct cashless settlement infrastructure, supplemented by multi-channel direct-to-consumer access (website, phone, WhatsApp, video chat). The company holds ISO 27001:2022 (information security) and ISO 9001:2015 (quality management) certifications and operates a hybrid direct/agent/OEM-embedded distribution model. Marketing channels include digital advertising, content marketing, brand campaigns (notably via Ogilvy & Mather), and OEM co-branded offerings, with regulatory scrutiny from IRDAI and a Jammu & Kashmir government blacklist noted as material compliance items.

The business model is premium-based: revenue is generated from insurance premiums collected monthly, annually, or as one-time payments depending on the policy line, with unit pricing varying by vehicle type and Insured Declared Value (IDV), engine capacity, age, health conditions, coverage limits, and policy duration. Go-to-market combines direct-to-consumer digital sales, a licensed agent network, OEM-embedded point-of-sale insurance, government-scheme participation, and a partnership with IndusInd Bank following the IIHL acquisition. A 2018 IPO was announced but did not materialize; the company was recapitalized with approximately $24.3M in July 2023 ahead of the change-of-control transaction.

Name

Reliance General Insurance

Legal name

IndusInd General Insurance Company Limited

Website

https://reliancegeneral.co.in

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Reliance General Insurance, now rebranded as IndusInd General Insurance following its March 2025 acquisition by IIHL, is an Indian private general insurer offering motor, health, travel, and corporate/SME coverage to over 80 million customers via 128 branches and digital channels.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Other Direct Insurance (except Life, Health, and Medical) Carriers (524128), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

General Liability Insurance (FSAJAMAE)

akta.pro secondary industry

Personal Umbrella Insurance (FSAJANAA)

Keywords

• General insurance services
• Motor insurance coverage
• Health insurance plans
• Travel insurance policies
• Commercial insurance products

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Insurance Premiums: Collection of insurance premiums from policyholders across motor, health, travel, and corporate/SME insurance lines. Premiums collected monthly, annually, or as one-time payments depending on policy type.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Reliance General Insurance (now IndusInd General Insurance Company Limited) is an Indian private general insurance company offering 100+ insurance products across motor (car, two-wheeler, commercial vehicle), health (individual, family, critical illness, personal accident), travel (international, Schengen, Asia, student, senior citizen), and SME/corporate lines (professional indemnity, D&O, marine cargo, fire, shopkeepers, contractors). The company serves 8 Crore+ policyholders through 128 branches, 10,000+ network hospitals, and 11,000+ network garages, with instant policy issuance and paperless cashless claims.

Product overview

Reliance General Insurance (now IndusInd General Insurance Company Limited) operates as a comprehensive general insurance platform offering Motor, Health, Travel, and Corporate & SME insurance products. The product portfolio spans car insurance (with Comprehensive, Third-party, Long-term, Own Damage, and Pay As You Drive variants), two-wheeler insurance, commercial vehicle insurance, and diverse health insurance plans including Health Gain, Health Infinity, Super Top-Up, Arogya Sanjeevani, Critical Illness, and Personal Accident coverage. Travel insurance offerings include International, Schengen, Asia-specific, Annual Multi-Trip, Senior Citizen, and Student travel policies. Corporate & SME products cover Professional Indemnity, Employee's Compensation, D&O Liability, Marine Cargo, Shopkeepers Package, Fire & Special Perils, Contractor All Risk, Erection All Risk, and Pradhan Mantri Fasal Bima Yojana crop insurance. The company serves over 8 crore policyholders through 128 branches, 10,000+ network hospitals, and 11,000+ network garages across India.

Differentiator

Problem solved

Functional benefit

Products and services

• Car Insurance
• Two-Wheeler Insurance
• Commercial Vehicle Insurance
• Pay As You Drive Insurance
• Health Gain Insurance
• Health Infinity Insurance
• Super Top-Up Health Insurance
• Arogya Sanjeevani Policy
• Critical Illness Insurance
• Personal Accident 360Shield
• Hospi Care Insurance
• Health Global Insurance
• International Travel Insurance
• Schengen Travel Insurance
• Asia Travel Insurance
• Annual Multi-Trip Insurance
• Senior Citizen Travel Insurance
• Student Travel Insurance
• Group Mediclaim Insurance Policy
• Professional Indemnity Insurance
• Employee's Compensation Insurance Policy
• Director's and Officer's Liability Insurance
• Marine Cargo Insurance Policy
• Shopkeepers Package Policy
• Standard Fire and Special Perils Policy
• IndusInd Contractor All Risk
• IndusInd Erection All Risk
• Contractors Plant and Machinery Policy
• Public Liability (Act) Insurance Policy
• Pradhan Mantri Fasal Bima Yojana (PMFBY) Crop Insurance

Quantifiable outcome

• 8 Crore+ trusted customers served
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Hyundai Motor IndiacoreChannel Partner/ Reseller/ DistributorCo-branded car insurance offerings available for Hyundai vehicles. Partnership enables customers to purchase insurance at point of vehicle sale.
• Maruti Suzuki IndiacoreChannel Partner/ Reseller/ DistributorCo-branded car insurance offerings available for Maruti Suzuki vehicles. Partnership enables customers to purchase insurance at point of vehicle sale.
• Mahindra & MahindracoreChannel Partner/ Reseller/ DistributorCo-branded insurance for Mahindra cars and two-wheelers. Partnership enables customers to purchase insurance at point of vehicle sale.
• Toyota Kirloskar MotorcoreChannel Partner/ Reseller/ DistributorCo-branded car insurance offerings available for Toyota vehicles. Partnership enables customers to purchase insurance at point of vehicle sale.
• Tata MotorscoreChannel Partner/ Reseller/ DistributorCo-branded car insurance offerings available for Tata Motors vehicles. Partnership enables customers to purchase insurance at point of vehicle sale.
• Hero MotoCorpcoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for Hero motorcycles and scooters. Partnership enables customers to purchase insurance at point of vehicle sale.
• Bajaj AutocoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for Bajaj motorcycles and scooters. Partnership enables customers to purchase insurance at point of vehicle sale.
• TVS Motor CompanycoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for TVS motorcycles and scooters. Partnership enables customers to purchase insurance at point of vehicle sale.
• Honda Motorcycle and Scooter IndiacoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for Honda two-wheelers. Partnership enables customers to purchase insurance at point of vehicle sale.
• Royal EnfieldcoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for Royal Enfield motorcycles. Partnership enables customers to purchase insurance at point of vehicle sale.
• Yamaha Motor IndiacoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for Yamaha motorcycles and scooters. Partnership enables customers to purchase insurance at point of vehicle sale.
• Suzuki Motorcycle IndiacoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for Suzuki motorcycles and scooters. Partnership enables customers to purchase insurance at point of vehicle sale.
• Kawasaki Motors IndiacoreChannel Partner/ Reseller/ DistributorCo-branded two-wheeler insurance offerings available for Kawasaki motorcycles. Partnership enables customers to purchase insurance at point of vehicle sale.
• Ogilvy & MatherminorStrategic or Co-development PartnerAdvertising agency that created the car insurance commercial featuring dogs to promote 'Anywhere Assist' roadside assistance features. The campaign leveraged animal video popularity among millennials.
• Network Hospitals (11,000+)coreOthersOver 10,000 network hospitals across India providing cashless treatment facilities to health insurance policyholders.
• Network Garages (11,000+)coreOthersOver 11,000 network garages across India providing cashless repair and claims settlement services for motor insurance policyholders.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ICICI Lombard General Insurance: One of India's largest private general insurers, offering motor, health, travel, and commercial lines through similar OEM and direct-to-consumer channels. Closest direct competitor with comparable product breadth and digital capabilities.
• Bajaj Allianz General Insurance: Major Indian private general insurer with strong motor, health, and SME portfolios and extensive bancassurance and OEM distribution. Directly competes with Reliance/IndusInd General across all major lines of business.
• HDFC ERGO General Insurance: Top-3 Indian private general insurer offering motor, health, travel, and commercial insurance with strong digital capabilities and bancassurance through HDFC Bank. Highly comparable product mix and customer base.
• Tata AIG General Insurance: Private general insurer with Tata Group backing, offering motor, health, travel, and commercial insurance with strong embedded distribution through Tata Motors OEM channels. Direct competitor in motor and SME segments.
• SBI General Insurance: Private general insurer with SBI banking distribution, offering motor, health, travel, and SME insurance. Direct competitor leveraging extensive parent-bank distribution network.

Broad incumbents

• New India Assurance Company: Largest Indian general insurer by premium, state-owned, offering the broadest product portfolio across all lines including motor, health, fire, marine, and crop insurance. Competes directly on mass-market motor and health but with broader portfolio and government backing.
• United India Insurance Company: State-owned general insurer offering motor, health, fire, marine, and SME insurance with strong government and PSU account presence. Competitor on commercial and SME lines with similar broad portfolio.
• National Insurance Company: Government-owned general insurer with extensive reach across motor, health, and commercial lines. Direct competitor, particularly in the government tender and rural/crop insurance segments including PMFBY.
• Oriental Insurance Company: Public-sector general insurer offering motor, health, fire, marine, and commercial lines with strong PSU and government account presence. Directly competes on commercial lines and PMFBY crop insurance.

Emerging players

• Go Digit General Insurance: Newer India-focused digital-first general insurer with strong motor and health emphasis and aggressive direct-to-consumer digital distribution. Comparable on digital-native product design and target segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/reliancegenin

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reliance General Insurance