What Crownpeak does

Crownpeak is a digital experience platform (DXP) vendor headquartered in Denver, Colorado, with regional offices in London (EMEA) and Dortmund (DACH), that provides enterprise customers with three integrated products: FirstSpirit, an enterprise-grade content management system supporting hybrid, headless, and decoupled architectures and bundled with an AI Assistant Suite for content creation; Fredhopper, an AI-driven product discovery engine combining machine learning with human curation for personalized eCommerce search, recommendations, and merchandising; and Digital Quality Management (DQM), a native accessibility and quality monitoring solution aligned to WCAG 2.2, ADA, Section 508, and the European Accessibility Act, with integrations into Jira and Adobe Experience Manager.

The platform is delivered as enterprise SaaS on multi-year subscription agreements with quote-based pricing and is supported by a global network of Solution and Technology partners, as well as a zero-friction Shopify Marketplace listing for Fredhopper. Customers include 400+ enterprise deployments across retail, fashion, beauty, manufacturing, and financial services, with named logos such as Bosch, Tommy Hilfiger, Mastercard, British Business Bank, Mercury Insurance, and Jobvite. Crownpeak holds ISO 27001:2022 and TISAX certifications, and maintains compliance posture for the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks.

In December 2025, Crownpeak was acquired by Rezolve AI PLC (NASDAQ: RZLV) for approximately $90 million in cash and equity plus approximately $150 million in assumed debt; the acquirer disclosed roughly $70 million in expected annual revenue at announcement. The company now operates as a wholly owned subsidiary of Rezolve, with plans to integrate Rezolve's Brain Suite AI into the DXP to position the combined entity around agentic commerce.

Name

Crownpeak

Legal name

Crownpeak Technology, Inc.

Website

https://crownpeak.com

Company type

Private

Founded year

1999

Operating status

Acquired

Headcount range

101–250 employees

Short description

Crownpeak provides a Digital Experience Platform combining AI-driven product discovery (Fredhopper), enterprise content management (FirstSpirit), and digital accessibility compliance (DQM). It serves more than 400 global enterprise brands across retail, fashion, manufacturing, and financial services as a wholly owned subsidiary of Rezolve AI.

Ownership category

akta.pro rank

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Licensing: Crownpeak operates as a SaaS provider offering subscription-based licensing for its Digital Experience Platform. The company offers global master services agreements in English, German, and French, with enterprise agreements tailored to customer needs. Pricing is quote-based for enterprise deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Crownpeak provides a Digital Experience Platform comprising three core solutions: FirstSpirit, an enterprise-grade content management system with AI-assisted authoring and omnichannel publishing; Fredhopper, an AI-driven product discovery engine for eCommerce search, recommendations, and merchandising; and Digital Quality Management (DQM), an integrated accessibility and quality monitoring tool. The platform serves global enterprises requiring complex multilingual content operations and digital compliance.

Product overview

Crownpeak operates as a digital experience platform provider offering a portfolio of three core products: FirstSpirit (enterprise-grade CMS with AI Suite for content management), Fredhopper (AI-driven product discovery engine for eCommerce), and Digital Quality & Accessibility Management (DQM) for monitoring and ensuring compliance with accessibility standards. The platform follows a modular architecture where DQM integrates natively with FirstSpirit and supports external integrations with Adobe Experience Manager and Jira. Crownpeak was acquired by Rezolve AI in December 2025 for approximately $90 million.

Differentiator

Problem solved

Functional benefit

Brands

• FirstSpirit: Enterprise-grade content management system (CMS) designed for complex international businesses, offering AI-powered content creation, omnichannel publishing, and digital quality management capabilities.
• Fredhopper
• Digital Quality Management (DQM)

Products and services

• FirstSpirit CMS Enterprise-grade content management system designed for complex international businesses, offering AI-powered content creation, omnichannel publishing, decoupled and headless architecture support, and integration with any frontend technology. Built for global brands managing hundreds of websites and multilingual content channels.
• Fredhopper Product Discovery AI-driven product discovery engine combining machine learning with human curation to deliver personalized search, recommendations, and dynamic merchandising for eCommerce retailers. Supports Shopify marketplace integration.
• Digital Quality & Accessibility Management (DQM) Integrated digital quality and accessibility management solution that monitors website accessibility, SEO, and brand consistency, ensuring compliance with WCAG 2.2, ADA, Section 508, and European Accessibility Act (EAA) standards.
• Digital Assurance Professional services offering for ensuring digital quality and accessibility compliance across enterprise digital properties.

Quantifiable outcome

• 50% faster time-to-market for communications
• +6 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

One partnership is on record.

• ShopifycoreTechnology or IntegrationFredhopper Product Discovery is available via the Shopify App Marketplace. This partnership enables Shopify merchants to access enterprise-level AI-driven product discovery, search, recommendations, and dynamic merchandising controls seamlessly integrated with their Shopify storefront. The partnership brings enterprise-level capabilities to Shopify's merchant ecosystem with zero friction implementation.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Sitecore: Enterprise Digital Experience Platform vendor offering content management, personalization, and commerce capabilities to large global brands. Most direct head-to-head competitor to Crownpeak's FirstSpirit + Fredhopper combination in the enterprise DXP category.
• Bloomreach: Combines a headless CMS with an AI-driven product discovery and personalization engine for eCommerce. Closely comparable to the FirstSpirit + Fredhopper pairing in both product scope and target buyer.
• Amplience: Headless CMS plus AI-powered product discovery and merchandising for retail and brand commerce. Directly comparable to Crownpeak's omnichannel publishing and product discovery stack for enterprise retailers.
• Optimizely: Enterprise DXP combining content management, commerce, and experimentation. Competes with Crownpeak for mid-market and enterprise digital experience budgets across similar verticals.
• Contentful: Headless content management platform widely adopted by enterprise digital teams. Competes directly with FirstSpirit for developer-led headless CMS deals within shared customer accounts.
• Kibo Commerce: Omnichannel commerce platform offering CMS, product discovery, and personalization for retailers. Overlaps directly with Crownpeak's commerce-oriented value proposition for retail and brand customers.
• Algolia: AI-powered search and product discovery API used by eCommerce sites. The most direct head-to-head competitor to Fredhopper's core search and recommendation capability.
• Coveo: Enterprise AI search and product discovery platform with relevance, recommendations, and personalization. Competes with Fredhopper in enterprise commerce search and merchandising deals.
• Acquia: Enterprise open-source (Drupal-based) digital experience platform serving global brands. Direct competitor to FirstSpirit in the enterprise content management and personalization category.

Broad incumbents

• Adobe (Experience Manager): Adobe Experience Manager is the dominant enterprise CMS/DXP inside the Adobe Experience Cloud suite. Crownpeak's DQM even integrates with AEM, underscoring AEM's role as the primary incumbent Crownpeak must displace in enterprise deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/crownpeak-technology
• Xx.com/CrownPeak
• Facebookfacebook.com/CrownPeakWEM

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds5 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crownpeak