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Fixt

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uuid0000mv8

Namestring
Fixt
Legal namestring
Assurant, Inc.
Websiteurl
fixt.co
Company typeenum
Public
Founded yearint
2013
Descriptiontext

Fixt is a Baltimore-based, privately held company founded in 2013 that provides phone and tablet replacement services to two customer groups: corporate IT managers and individual consumers. Per the company's own positioning, it offers what it describes as the most efficient, immediate, and secure workflow for replacing broken mobile devices, suggesting a logistics- and turnaround-time-driven value proposition rather than a hardware or insurance product. The company is small (11–50 employees) and has not publicly disclosed pricing models, revenue, contract terms, or named enterprise customers in the available input data.

Fixt's capital structure reflects five disclosed funding rounds between January 2016 and October 2018, totaling approximately $10.1 million in aggregate. The company's earliest institutional backing came through seed rounds in 2016 totaling $1.4M, followed by a $2M Series 1 in March 2017 (led by Precursor Ventures with Harlem Capital, Northern Right Capital, Insure.VC, and Connected Ventures participating), a small $184K Flow Capital round in April 2017, and a $6.5M Series 2 in October 2018 led by Precursor Ventures with Asterisk Ventures, Connectivity Ventures Fund, and Naples Technology Ventures. The repeated participation of Insure.VC across rounds indicates an early strategic alignment with the device protection and insurance ecosystem.

The company's disclosed leadership is limited to a CFO (Andy Li) and a Finance Manager (KerriAnne Eisenfelder), indicating a lean executive team with a finance-heavy functional focus. Notably, the data corpus also contains extensive content about Assurant Service & Repair Solutions and Assurant, Inc. (NYSE: AIZ) — including a patented fulfillment engine, dynamic claims management platform, authorized repair network, and 1.4M+ mobile devices / 800,000+ in-home repairs annually. This content describes a distinct, public-company business unit and cannot be attributed to Fixt without an explicit acquisition or partnership linkage, none of which is documented in the input.

Short descriptiontext

Fixt is a Baltimore-based device replacement service founded in 2013 that helps corporate IT managers and individual consumers quickly replace broken phones and tablets, having raised approximately $10.1 million through a Series 2 round in October 2018.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
11–50
akta.pro rankint
HeadquartersBaltimore, United States
HQ citystring
Baltimore
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
mobile device repair, phone replacement services, in-home electronics repair, corporate device support, claims management platform
Industry1 code
1Consumer Device Repair Services (Phones, Tablets, PCs)
CodeCRACAJAAPrimaryYes
NAICS code2 codes
  • Personal and Household Goods Repair and Maintenance8114
  • Electronic and Precision Equipment Repair and Maintenance811210
SIC code1 code
  • Services-Miscellaneous Repair Services7600
Product category
Mobile Device Repair and Replacement Services
Social media profiles2 records
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1B2B Service & Repair Contracts
TypeManaged Services
Description

Revenue generated through service contracts with mobile carriers, retailers, MSOs, and OEMs for repair and replacement of damaged tech and household essentials. Services include phone repair and in-home appliance/electronics repair.

assurant.com
Marketing channels2 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components4 values
Operations, Personnel, Technology or R&D, Marketing or Sales
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Core offering1 text field

Fixt provides phone and tablet repair and replacement services through an authorized repair network, covering cracked screens, device failures, and in-home appliance and electronics breakdowns. It also operates a dynamic claims management platform with a patented fulfillment engine that gives businesses more control over repair programs while offering customers faster, more flexible resolution options.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Assurant offers a multi-service repair platform consisting of phone repair (same-day repairs through an authorized network), in-home repair (appliances, electronics delivered to customer locations), and a dynamic claims management platform with a patented fulfillment engine. The portfolio serves mobile carriers, retailers, MSOs, and OEMs, processing 1.4M+ mobile devices and 800,000+ in-home repairs annually.

Product and service1 record
1Phone Repair
Scale indicator2 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight3 records

Each record includes

Type, Description

Market position
Competitive moat2 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights4 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers4 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment4 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature2 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds5 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors10 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Fixt

Mobile Device Repair and Replacement Servicesfixt.co

Fixt is a Baltimore-based device replacement service founded in 2013 that helps corporate IT managers and individual consumers quickly replace broken phones and tablets, having raised approximately $10.1 million through a Series 2 round in October 2018.

What Fixt does

Fixt is a Baltimore-based, privately held company founded in 2013 that provides phone and tablet replacement services to two customer groups: corporate IT managers and individual consumers. Per the company's own positioning, it offers what it describes as the most efficient, immediate, and secure workflow for replacing broken mobile devices, suggesting a logistics- and turnaround-time-driven value proposition rather than a hardware or insurance product. The company is small (11–50 employees) and has not publicly disclosed pricing models, revenue, contract terms, or named enterprise customers in the available input data.

Fixt's capital structure reflects five disclosed funding rounds between January 2016 and October 2018, totaling approximately $10.1 million in aggregate. The company's earliest institutional backing came through seed rounds in 2016 totaling $1.4M, followed by a $2M Series 1 in March 2017 (led by Precursor Ventures with Harlem Capital, Northern Right Capital, Insure.VC, and Connected Ventures participating), a small $184K Flow Capital round in April 2017, and a $6.5M Series 2 in October 2018 led by Precursor Ventures with Asterisk Ventures, Connectivity Ventures Fund, and Naples Technology Ventures. The repeated participation of Insure.VC across rounds indicates an early strategic alignment with the device protection and insurance ecosystem.

The company's disclosed leadership is limited to a CFO (Andy Li) and a Finance Manager (KerriAnne Eisenfelder), indicating a lean executive team with a finance-heavy functional focus. Notably, the data corpus also contains extensive content about Assurant Service & Repair Solutions and Assurant, Inc. (NYSE: AIZ) — including a patented fulfillment engine, dynamic claims management platform, authorized repair network, and 1.4M+ mobile devices / 800,000+ in-home repairs annually. This content describes a distinct, public-company business unit and cannot be attributed to Fixt without an explicit acquisition or partnership linkage, none of which is documented in the input.

Fixt firmographics

Firmographics
Name
Fixt
Legal name
Assurant, Inc.
Website
https://fixt.co
Company type
Public
Founded year
2013
Operating status
Operating
Headcount range
11–50 employees
Short description
Fixt is a Baltimore-based device replacement service founded in 2013 that helps corporate IT managers and individual consumers quickly replace broken phones and tablets, having raised approximately $10.1 million through a Series 2 round in October 2018.
Ownership category
akta.pro rank

Fixt industry classification

Industry
Product category
Mobile Device Repair and Replacement Services
NAICS
Personal and Household Goods Repair and Maintenance (8114), Electronic and Precision Equipment Repair and Maintenance (811210)
SIC
Services-Miscellaneous Repair Services (7600)
akta.pro primary industry
Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

Keywords

  • Mobile device repair
  • Phone replacement services
  • In-home electronics repair
  • Corporate device support
  • Claims management platform

Where Fixt is headquartered

Location

Headquarters

HQ city
Baltimore
HQ country
United States
HQ region
North America

Markets served

Fixt business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

  1. B2B Service & Repair Contracts: Revenue generated through service contracts with mobile carriers, retailers, MSOs, and OEMs for repair and replacement of damaged tech and household essentials. Services include phone repair and in-home appliance/electronics repair.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Fixt product offering

Product offering

Core offering

Fixt provides phone and tablet repair and replacement services through an authorized repair network, covering cracked screens, device failures, and in-home appliance and electronics breakdowns. It also operates a dynamic claims management platform with a patented fulfillment engine that gives businesses more control over repair programs while offering customers faster, more flexible resolution options.

Product overview

Assurant offers a multi-service repair platform consisting of phone repair (same-day repairs through an authorized network), in-home repair (appliances, electronics delivered to customer locations), and a dynamic claims management platform with a patented fulfillment engine. The portfolio serves mobile carriers, retailers, MSOs, and OEMs, processing 1.4M+ mobile devices and 800,000+ in-home repairs annually.

Differentiator

Problem solved

Functional benefit

Products and services

  • Phone Repair

Companies that use Fixt

Customer profile

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Fixt technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

Fixt partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Fixt competitors and assessment

Company assessment

Market position

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

Fixt social profiles

Digital presence

Fixt financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Fixt leadership team

Management profile

Number of profiles

Profiles2 records

Fixt funding detail

Funding detail

Funding overview

Funding rounds5 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Fixt M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fixt

What does Fixt do?

Fixt provides phone and tablet repair and replacement services through an authorized repair network, covering cracked screens, device failures, and in-home appliance and electronics breakdowns. It also operates a dynamic claims management platform with a patented fulfillment engine that gives businesses more control over repair programs while offering customers faster, more flexible resolution options.

Is Fixt a public or private company?

Fixt is a public company. It is classified as venture growth investor backed and is currently operating.

When was Fixt founded?

Fixt was founded in 2013. It employs 11 to 50 people.

Where is Fixt based?

Fixt is headquartered in Baltimore, United States, in the North America region.

How does Fixt make money?

One revenue line is on record: B2B Service & Repair Contracts.

Does Fixt have an API?

No public API is recorded for Fixt.

What industry is Fixt in?

Fixt's product category is Mobile Device Repair and Replacement Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs). Its NAICS code is 8114 and its SIC code is 7600.

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Live signals
PR NewswireFixt Announces New Client - StepanFixt, a company providing on-demand mobile device repair services, announced a new partnership with Stepan, a global chemical solutions company, to provide enterprise-grade mobile device repairs for Stepan employees across the United States. The service replaces Stepan's previous reliance on in-store repairs that could take days or weeks, offering instead on-site technician repairs with minimal employee interruption. Fixt's CEO highlighted that the service addresses the need for immediate device repairs to minimize workplace disruption and reduce company costs.PR NewswireFixt Is Named Candidate For Startup Of The YearFixt, Inc., a provider of on-demand mobile device support and repair, has been selected as a Top-100 semi-finalist in the TechCo Startup of the Year competition. The company has been invited to showcase its service offering and participate in a pitch competition at the three-day Innovate! and Celebrate conference in San Francisco from October 9-11, 2017. CEO Luke Cooper cited the event as an opportunity to gain exposure and demonstrate what he described as a new approach to supporting connected devices for modern enterprises.PR NewswireFixt Announces New Strategic Executive HiresFixt, an on-demand device repair company, announced the appointment of Chris Heine as Chief Operating Officer and Don Kennedy as Chief Revenue Officer to support its expanding enterprise customer base. Both executives bring extensive operational and revenue leadership experience from their previous roles at AOL, where Heine was SVP of Global Operations and Kennedy was President of the $1.6B Advertiser Platforms division. The company highlighted its existing partnership with American Airlines as evidence of its growth trajectory and strong customer base across various verticals.PR NewswireLeading Angels Invest $1.4M in Fixt, the Fast-Growing Mobility Replacement ProviderFixt, a Baltimore-based mobility replacement provider, has secured $1.4 million in investment from leading angels to expand its platform for enterprise device repair and replacement. The company's service allows IT departments to troubleshoot and resolve mobile device issues at scale, with typical resolution times under one hour, while incorporating cybersecurity measures to protect data.