CognitiveScale
CognitiveScale is an Austin-based enterprise AI software company founded in 2013 that builds AI systems to interpret multi-structured big data and user behaviors for large-enterprise customers. The company has raised approximately $40 million from strategic investors including Intel Capital, IBM, and Microsoft M12.
- Company typePrivate
- Founded2013
- HeadquartersAustin, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What CognitiveScale does
CognitiveScale is a private, Austin-based enterprise AI software company founded in 2013 that builds AI systems to interpret multi-structured big data and user behaviors for large-enterprise customers. With 51-100 employees, the company operates in the applied AI layer rather than the foundational model layer, positioning its technology as decision-support and behavioral-analytics infrastructure for complex enterprise data environments.
The company has raised approximately $40 million across multiple funding rounds from 2014 to 2020, anchored by strategic investors including Intel Capital, IBM Ventures, and M12 (Microsoft's venture fund), alongside financial investors Norwest Venture Partners, The Westly Group, and USAA. Its leadership combines founder-operators (Matt Sanchez as CTO, Akshay Sabhikhi as COO) with later-stage enterprise commercial hires (Bob Picciano as CEO, Mike McQuaid as CRO, Nij Chawla as CCO), and Manoj Saxena as Executive Chairman — a configuration consistent with a company transitioning from product-build to scaled GTM.
The business model is enterprise software (specific pricing is not publicly disclosed), with revenue derived from software deployments and professional services typical of large-enterprise AI implementations. No product names, customer logos, or revenue figures for CognitiveScale appear in the available source data — the bulk of the input pertains to a different entity (Tecnotree), and CognitiveScale-specific operational detail is limited to firmographics, funding, and leadership. This represents a meaningful data gap for any external investor diligence.
CognitiveScale firmographics
Firmographics- Name
- CognitiveScale
- Legal name
- CognitiveScale
- Website
- https://cognitivescale.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CognitiveScale is an Austin-based enterprise AI software company founded in 2013 that builds AI systems to interpret multi-structured big data and user behaviors for large-enterprise customers. The company has raised approximately $40 million from strategic investors including Intel Capital, IBM, and Microsoft M12.
- Ownership category
- akta.pro rank
CognitiveScale industry classification
Industry- Product category
- Enterprise AI Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Augmented Analytics & AI-Assisted BI (NLQ/NLG, Insights) (HDAEAMAD)
Keywords
Where CognitiveScale is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
CognitiveScale business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Software Licensing and Platform Sales: Provides commercial off-the-shelf software solutions for IRCM (Integrated Revenue and Customer Management) addressing CSPs' critical revenue and customer management processes
- Professional Services: Solution consulting, delivery, and managed services for BSS transformation programs
- Managed Services: Ongoing managed services and support operations for deployed solutions
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
CognitiveScale product offering
Product offeringCore offering
CognitiveScale is a private enterprise AI software company that develops software to help enterprises interpret multi-structured big data and user behaviors. The company's AI-driven offerings are designed to enable businesses to extract insights from complex, multi-structured data assets to support data-driven decision making.
Product overview
Tecnotree is the only full-stack digital BSS (Business Support System) provider with over 40 years of deep domain knowledge. The company offers a platform-plus-modules architecture centered on Digital BSS Suite 5, which enables CSPs to provide incremental value to core business while enabling disruption through platform-based business models. The portfolio includes Customer 360 for experience management, Sensa for AI-driven customer management, Moments for intelligent digital engagement, Intelligent Catalog for product management, Enterprise Experience, FTTX, Revenue Monetisation, and MVNO/De-layering solutions. The platform supports 44 TM Forum Open APIs for ecosystem orchestration, product and order management, customer management, rating & charging, billing, and partner management.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Up to 80% of support requests can be automated with AI agents (industry benchmark from comparable AI implementations)
Companies that use CognitiveScale
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles1 record
CognitiveScale technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
CognitiveScale partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, regional and flagship.
- AlbioncoreAlbion and Tecnotree partner to deliver next-generation VAS platform for TELUS in North America, enabling advanced value-added services for the telecommunications operator
- SUTELregionalSUTEL deployed Tecnotree platform to modernize mobile prepaid registration and strengthen digital security and trust in Costa Rica
- MTN GroupflagshipLong-standing strategic partnership where Tecnotree serves as digital BSS partner for MTN Group's BRIGHT strategy transformation across Africa, implementing a digitally enabled modern BSS platform
- TM ForumcoreTecnotree has certified 44 TM Forum Open APIs covering customer management, product and order management, partner management, rating & charging, billing, and ecosystem management. These include TMF620-679 series and TMF681-710 series APIs
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
CognitiveScale competitors and assessment
Company assessmentMarket position
Weaknesses2 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
CognitiveScale social profiles
Digital presenceCognitiveScale financial estimates
Financial estimateRevenue estimate
Valuation estimate
CognitiveScale leadership team
Management profileNumber of profiles
Profiles8 records
CognitiveScale funding detail
Funding detailFunding overview
Funding rounds5 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CognitiveScale M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CognitiveScale
What does CognitiveScale do?
CognitiveScale is a private enterprise AI software company that develops software to help enterprises interpret multi-structured big data and user behaviors. The company's AI-driven offerings are designed to enable businesses to extract insights from complex, multi-structured data assets to support data-driven decision making.
Is CognitiveScale a public or private company?
CognitiveScale is a private company. It is classified as venture growth investor backed and is currently operating.
When was CognitiveScale founded?
CognitiveScale was founded in 2013. It employs 51 to 100 people.
Where is CognitiveScale based?
CognitiveScale is headquartered in Austin, United States, in the North America region.
How does CognitiveScale make money?
Three revenue lines are on record. Software Licensing and Platform Sales are the primary driver. The others are professional Services and managed Services.
Does CognitiveScale have an API?
Yes. Tecnotree has certified 44 TM Forum Open APIs for customer management, product and order management, partner management, rating & charging, billing, and ecosystem management. These APIs cover TMF620 Product Catalog Management, TMF621 Trouble Ticket, TMF622 Product Ordering, TMF629 Customer Management, TMF632 Party Management, TMF633 Service Catalog Management, TMF634 Resource Catalog Management, TMF635 Usage Management, TMF637 Product Inventory Management, TMF638 Service Inventory Management, TMF639 Resource Inventory Management, TMF640 Service Activation and Configuration, TMF641 Service Ordering Management, TMF645 Service Qualification Management, TMF646 Appointment Management, TMF648 Quote Management, TMF651 Agreement Management, TMF652 Resource Ordering Management, TMF653 Service Test Management, TMF654 Prepay Balance Management, TMF663 Shopping Cart Management, TMF666 Account Management, TMF668 Partnership Type Management, TMF669 Party Role Management, TMF671 Promotion Management, TMF674 Geographic Site Management, TMF676 Payment Management, TMF677 Consumption Management, TMF678 Customer Bill Management, TMF679 Product Offering Qualification, TMF681 Communication, TMF683 Party Interaction Management, TMF699 Sales Management, TMF705 Test Environment, TMF706 Test Data, TMF707 Test Result, TMF708 Test Execution, TMF709 Test Scenario, and TMF710 General Test Artifact. Developer documentation is at www.tecnotree.com/digital.
What industry is CognitiveScale in?
CognitiveScale's product category is Enterprise AI Software. Its primary akta.pro industry code is HDAEAMAD, Augmented Analytics & AI-Assisted BI (NLQ/NLG, Insights). Its NAICS code is 5132 and its SIC code is 7372.