Chain.io
Chain.io is a cloud-based supply chain integration platform that connects freight forwarders and logistics providers through a network of native integrations, with an AI-powered shipment monitoring add-on (AI Checks) launched in February 2026.
- Company typePrivate
- Founded2017
- HeadquartersPhiladelphia, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Chain.io does
Chain.io is a cloud-based supply chain integration platform founded in 2017 and headquartered in Philadelphia. Its core product is a network of native integrations that connect freight forwarders' operational systems (TMS, WMS, carrier APIs, EDI endpoints, etc.), enabling data exchange across the global supply chain spanning North America, Europe, and Asia. The company positions itself as an iPaaS-style layer for the logistics ecosystem, addressing the manual spreadsheet-based shipment tracking and fragmented-system pain points that freight forwarders face when managing shipments across multiple carriers and data sources.
The core platform is operated on a SaaS subscription basis, with pricing not publicly disclosed, and is sold predominantly through enterprise field sales to freight forwarders and logistics service providers. In February 2026, Chain.io launched AI Checks as an add-on module that applies natural language processing and anomaly detection to large logistics spreadsheets, allowing users to define verification rules in plain English and automatically surface changes and problems across multiple spreadsheet uploads over time. AI Checks is distributed via a product-led growth motion at checks.chain.io, with a free tier of 500 checks per month intended to drive adoption and create a self-serve entry point into the broader platform.
Chain.io has raised approximately $18 million in disclosed venture funding across four rounds, most recently an $11 million Series A in June 2022 co-led by Fontinalis Partners and High Alpha, with additional participation from EVE Atlas, Grand Ventures, Mercury, Waybury Capital, Engage, Honeywell Ventures, and Tech Square Ventures. The company operates with 11–50 employees and is led by founder and CEO Brian Glick, alongside COO Jean-Guy Faubert and VP of Product Johnny Bilotta. Its strategic thesis, articulated publicly by the founder, holds that integration and connectivity will become more strategically valuable than TMS platforms themselves as AI reshapes logistics workflows.
Chain.io firmographics
Firmographics- Name
- Chain.io
- Website
- https://chain.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Chain.io is a cloud-based supply chain integration platform that connects freight forwarders and logistics providers through a network of native integrations, with an AI-powered shipment monitoring add-on (AI Checks) launched in February 2026.
- Ownership category
- akta.pro rank
Chain.io industry classification
Industry- Product category
- Supply Chain Integration Software
- NAICS
- Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Real-Time Operational Visibility & Exception Management (TLAEAKAC)
- akta.pro secondary industries
- AI/ML Decision Intelligence & Automated Recommendations (TLAEAKAL), Predictive Analytics (ETA, Demand, Capacity, Disruption) (TLAEAKAD)
Keywords
Where Chain.io is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Markets served
Chain.io business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Marketing or Sales, Personnel, Infrastructure, Operations
Revenue model
- Platform Subscription: Cloud-based integration platform likely operating on a SaaS subscription model, providing access to native integrations and connectivity services for supply chain data exchange.
- AI Checks Usage: AI Checks feature offers a free tier with 500 checks per month, with potential for paid tiers for higher usage volumes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier for AI Checks |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Chain.io product offering
Product offeringCore offering
Chain.io provides a cloud-based supply chain integration platform that connects fragmented logistics systems through a network of native integrations, enabling freight forwarders and logistics providers to exchange data across TMS, ERP, and operational systems. Its supplementary AI Checks product uses natural language verification rules and anomaly detection to monitor shipments across multiple spreadsheet uploads over time. The platform is sold primarily to freight forwarders and logistics companies operating across North America, Europe, and Asia.
Product overview
Chain.io is a cloud-based supply chain integration platform that provides a core integration platform for freight forwarders and logistics companies. The product portfolio consists of the Chain.io Platform as the core offering, supplemented by AI Checks — a shipment monitoring add-on that helps users identify problems in logistics spreadsheets and track changes over time using plain English verification rules.
Differentiator
Problem solved
Functional benefit
Products and services
- Chain.io Platform A cloud-based supply chain integration platform that connects fragmented logistics and supply chain systems through a network of native integrations, enabling seamless data exchange across TMS, ERP, and operational systems for freight forwarders and logistics providers globally.
- AI Checks A shipment monitoring tool that identifies issues in large logistics datasets and tracks shipments across multiple data uploads over time, using natural language verification rules to automatically highlight changes and problems, reducing manual review efforts for freight forwarders and logistics teams.
Quantifiable outcome
- Reduces manual review efforts by automatically highlighting changes and problems in shipment spreadsheets
Companies that use Chain.io
Customer profileSegments1 record
Ideal customer profiles1 record
Chain.io technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature2 records
Chain.io partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
Chain.io competitors and assessment
Company assessmentDirect peers
- project44: project44 is a supply chain visibility platform offering carrier onboarding, real-time tracking, and integration across TMS, ERP, and WMS systems for shippers, LSPs, and freight forwarders — directly comparable to Chain.io's integration and connectivity offering for logistics.
- DiCentral: DiCentral provides EDI and supply chain integration solutions for retailers, manufacturers, and logistics providers — a direct competitor in the B2B integration layer serving similar supply chain and freight forwarding customers.
- FourKites: FourKites provides real-time transportation visibility and supply chain analytics across ocean, road, rail, and air — overlapping with Chain.io's core integration and shipment monitoring capabilities for freight forwarders and shippers.
- MercuryGate International: MercuryGate offers a multimodal TMS with carrier integration and shipment visibility for 3PLs, brokers, and shippers — comparable to Chain.io in serving logistics providers with data connectivity across the freight ecosystem.
- Cleo (Eficens): Cleo offers a cloud-based integration platform purpose-built for supply chain ecosystems, connecting EDI, API, and ERP systems — directly comparable to Chain.io's native integration network for logistics and freight forwarding customers.
Broad incumbents
- SPS Commerce: SPS Commerce is a large public supply chain integration and EDI network serving retailers, suppliers, and logistics partners — comparable in integration/connectivity value proposition but as a much broader incumbent across retail and CPG supply chains.
- Descartes Systems Group: Descartes is a large logistics technology vendor offering a portfolio that includes B2B messaging, customs, and transportation management — overlapping with Chain.io's integration and visibility capabilities as part of a broader enterprise suite.
- OpenText Trading Grid: OpenText (formerly GXS/Tungsten) operates one of the largest B2B integration networks globally, including for logistics and freight — an incumbent comparable to Chain.io's data connectivity and integration offerings at enterprise scale.
Regional players
- project44 (overlap): Flexport operates a digital freight forwarding platform with proprietary integration into carriers, customs, and warehouse systems — comparable in addressing fragmented freight forwarding data, though as a vertically integrated forwarder rather than a pure integration vendor.
Emerging players
- Turvo: Turvo provides a collaborative TMS and supply chain visibility platform for logistics providers, with native integration capabilities — comparable to Chain.io's integration focus but bundled within a broader transportation management product.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Chain.io social profiles
Digital presenceChain.io financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chain.io leadership team
Management profileNumber of profiles
Profiles3 records
Chain.io funding detail
Funding detailFunding overview
Funding rounds4 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chain.io M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chain.io
What does Chain.io do?
Chain.io provides a cloud-based supply chain integration platform that connects fragmented logistics systems through a network of native integrations, enabling freight forwarders and logistics providers to exchange data across TMS, ERP, and operational systems. Its supplementary AI Checks product uses natural language verification rules and anomaly detection to monitor shipments across multiple spreadsheet uploads over time. The platform is sold primarily to freight forwarders and logistics companies operating across North America, Europe, and Asia.
Is Chain.io a public or private company?
Chain.io is a private company. It is classified as venture growth investor backed and is currently operating.
When was Chain.io founded?
Chain.io was founded in 2017. It employs 11 to 50 people.
Where is Chain.io based?
Chain.io is headquartered in Philadelphia, United States, in the North America region.
How does Chain.io make money?
Two revenue lines are on record. Platform Subscription is the primary driver. The others are AI Checks Usage.
Who are Chain.io's main competitors?
Direct peers on record are project44, DiCentral, FourKites, MercuryGate International and Cleo (Eficens). Broad incumbents are SPS Commerce, Descartes Systems Group and OpenText Trading Grid. project44 (overlap) is listed as a regional player. Turvo is listed as an emerging player.
Does Chain.io have an API?
No public API is recorded for Chain.io.
What industry is Chain.io in?
Chain.io's product category is Supply Chain Integration Software. Its primary akta.pro industry code is TLAEAKAC, Real-Time Operational Visibility & Exception Management, with a secondary code of TLAEAKAL, AI/ML Decision Intelligence & Automated Recommendations. Its NAICS code is 488510 and its SIC code is 4731.