Pathfinder Bank

What Pathfinder Bank does

Pathfinder Bank is a community bank founded in 1859 and headquartered in Oswego, New York, operating as the banking subsidiary of Pathfinder Bancorp, Inc., a publicly traded bank holding company listed on NASDAQ under ticker PBHC with a market capitalization of approximately $86.65 million as of May 2026. The bank serves individual consumers, small to mid-sized businesses, municipal and government entities, and employer-sponsored workplace banking groups across six Central New York counties, with a branch network anchored in Oswego and extending into the Syracuse metro (including an 11th branch under development in Syracuse) complemented by mobile and online banking channels.

The product portfolio spans personal checking and savings (including Kasasa-branded rewards accounts at 4.00% APY and up to 5% cash back), home loans (mortgages, home equity, construction/renovation, land, manufactured home), personal loans and lines of credit, business checking/savings, commercial real estate and term loans, small business loans, treasury management (ACH, Positive Pay, Remote Deposit Capture, Merchant Card Services, sweep), and a dedicated municipal banking division. Technology infrastructure is conventional community-bank digital: mobile and online banking with biometric authentication, mobile deposit, 128-bit SSL encryption, third-party Enfact fraud monitoring, Kasasa rewards, CardValet card controls, Zelle P2P, uChoose Rewards, and a business mobile banking app refreshed in January 2025.

Revenue is generated primarily through net interest income from a diversified loan book (residential, consumer, commercial, and commercial real estate), supplemented by deposit account fees, ATM and card transaction fees, treasury management and business services fees, and loan origination fees. Distribution is omnichannel — physical branches, digital self-serve, mobile app, Allpoint ATM network (over 55,000 surcharge-free ATMs), workplace banking partnerships with employers, and direct relationship management by business development officers. The bank reported quarterly revenue of $12.21M in April 2026, a quarterly cash dividend of $0.10 per share, and a trailing twelve-month loss of $0.40 per share as of May 2026, with 101-250 employees and no disclosed AI/ML capabilities.

Name

Pathfinder Bank

Legal name

Pathfinder Bancorp, Inc.

Website

https://pathfinderbank.com

Company type

Public

Founded year

1859

Operating status

Operating

Headcount range

101–250 employees

Short description

Pathfinder Bank is a community bank founded in 1859, headquartered in Oswego, NY, serving consumers, small/mid-sized businesses, and municipal entities across six Central New York counties via a branch network and digital banking platform. It is a subsidiary of NASDAQ-listed Pathfinder Bancorp (PBHC).

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Depository Credit Intermediation (5221)

SIC

Functions Related To Depository Banking, Nec (6099)

akta.pro primary industry

Core Banking & Ledger Systems (Cloud Core, Deposits, Accounts) (FSAGAAAC)

Keywords

• Community banking services
• Retail and commercial lending
• Municipal banking services
• Treasury management solutions
• Digital and mobile banking

Headquarters

HQ city

Oswego

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Interest Income: Traditional bank interest income from lending activities including mortgages, commercial loans, consumer loans, and business loans. The bank generates revenue through interest rate spreads on loans versus deposits.
2. Deposit Account Fees: Monthly maintenance fees, overdraft fees, and service charges on checking and savings accounts. Fee schedules available for personal, business, and municipal accounts.
3. ATM and Card Fees: Revenue from ATM withdrawal fees and debit/credit card transaction processing. Offers surcharge-free ATM access through Allpoint network.
4. Business Services Fees: Treasury management services, merchant card services, remote deposit capture, wire transfers, and other business banking service fees.
5. Loan Origination Fees: Fees collected from loan applications including mortgages, commercial real estate loans, and consumer loans.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Pathfinder Bank is a community bank providing full-service personal, business, and municipal banking across Central New York. Core offerings include checking and savings accounts (Kasasa-branded rewards accounts, money market, CDs, IRAs, HSAs), residential and commercial mortgage lending, consumer and commercial loans, treasury management services (ACH, Remote Deposit Capture, Positive Pay, Merchant Card Services), and digital banking through online and mobile platforms with mobile deposit and Zelle.

Product overview

Pathfinder Bank is a community bank serving Central New York with a full-service banking platform comprising personal, business, and municipal banking divisions. The core product portfolio includes checking and savings accounts (featuring Kasasa-branded rewards accounts), home loans, personal loans, business loans, and digital banking. Add-on services include Treasury Management for business clients, Workplace Banking employer programs, Money Smart financial education, and uChoose Rewards debit card program. The bank differentiates through local decision-making, community involvement, and relationship-based banking.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Checking Accounts Suite of personal checking accounts for individuals and families including Kasasa Cash (4.00% APY up to $30,000 with qualifications), Kasasa Cash Back (up to 5% cash back on debit purchases), Free & Easy Checking, Value Checking, and Premier Checking, each with distinct fee structures, minimums, and rewards.
• Personal Savings Accounts Personal savings products for individuals and families including Kasasa Saver, Statement Savings, Money Market Account, Health Savings Account (HSA), Young Investor (for minors up to 18), Holiday Club, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and Change Jar Savings Program.
• Home Loans Residential lending products including Home Mortgage Loans, Modular/Manufactured Home Loans, Construction & Renovation Loans, New York Land Loans, Home Equity Loans, and the Homebuyer Dream Program for first-time buyers.
• Personal Loans Consumer lending products for individuals including Personal Term Loans, Personal Lines of Credit, Auto Loans, Recreational Vehicle (RV) Loans, and Mastercard Credit Cards with 0% intro APR for 12 billing cycles.
• Digital Banking Online and mobile banking platform for personal customers providing 24/7 account access, bill payment, mobile deposit, account management, Personal Finance tools with budgeting and spending tracking, and biometric authentication via Face ID or Fingerprint.
• Business Checking Accounts Business checking account options for small to mid-sized businesses including Simple Business Checking, Free Business Checking, Analyzed Business Checking, and a Landlord Tenant Account, each with varied fee structures, transaction allowances, and cash management features.
• Business Savings Accounts Business savings products for commercial clients including Business Savings Account, Business Money Market Account, Business Certificates of Deposit (CDs), Business Health Savings Account, and Simplified Employee Pension (SEP) IRAs.
• Business Loans Commercial lending products for businesses including Business Lines of Credit, Business Term Loans, Small Business Loans (government-backed financing), Commercial Real Estate Loans, and Mastercard Business Credit Cards.
• Business Digital Banking Online and mobile banking platform for business customers featuring cash management tools, wire transfer templates, ACH payment processing, mobile deposit with higher limits, and administrative controls for user roles and approval levels.
• Treasury Management Services Cash flow optimization and payment services for business clients including ACH Services, Remote Deposit Capture, Merchant Card Services, Cash Management Sweep Service, Positive Pay (fraud detection), UPIC, and ACH Debit Blocking.
• Municipal Banking Specialized banking products and services for municipal governments and public entities including Municipal Checking (with NOW Account), Municipal Savings, Municipal Money Market, Municipal Financing, and Municipal Credit Cards, supported by ACH services, remote deposit capture, and merchant card services.
• Workplace Banking Program Employer-sponsored banking benefit program in which Pathfinder Bank partners with companies to offer their employees exclusive checking accounts, preferred loan pricing (rate discounts, reduced fees), up to $400 cash bonuses for new qualifying accounts, financial wellness seminars, and dedicated workplace banking representatives such as Jake Kippen.
• uChoose Rewards Debit card rewards program provided through Fiserv, enabling customers to earn 1 point per $2 in signature-based purchases with bonus points at participating retailers, redeemable for merchandise, travel, gift cards, and event tickets.
• Debit Card with Enfact Fraud Monitoring Visa debit cards for personal and business accounts integrated with the Enfact real-time fraud monitoring system that detects unusual activity and contacts customers by phone to verify transactions, plus CardValet controls for spending limits and alerts.

Quantifiable outcome

• Over 165 years of continuous operation since 1859
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Community Preservation CorporationcoreStrategic or Co-development Partner · 19 February 2026Pathfinder Bank is one of the private partners participating in the $150 million Housing Central New York Fund, a public-private revolving loan fund administered by the Community Preservation Corporation. The fund will accelerate mixed-income housing development across six Central New York counties to address housing demand from Micron's planned semiconductor megafab.
• EnfactcoreTechnology or IntegrationEnfact is Pathfinder Bank's fraud monitoring system that provides real-time surveillance of debit card accounts. When unusual activity is detected, Enfact contacts customers via phone (1-877-253-8965) to verify transactions and prevent fraud.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NBT Bancorp Inc. NBTB is a Norwich, NY-based community bank operating across Upstate and Central New York, Pennsylvania, Vermont, and Massachusetts with consumer, commercial, and wealth banking. It is comparable to Pathfinder in scale, regional footprint, and product mix, with overlapping Central NY deposit and lending competition.
• TrustCo Bank Corp NY: TRST is an Upstate New York community bank headquartered in Glenville, NY offering consumer and small business banking, residential mortgages, and wealth services. Comparable to Pathfinder as a small-cap, traditional branch-based community bank focused on Upstate NY retail and small business relationships.
• Community Bank System, Inc. CBU is a publicly-traded community bank holding company headquartered in DeWitt, NY (Central NY), serving Upstate New York, Pennsylvania, Vermont, and Massachusetts with consumer, business, and municipal banking. It is the closest geographic and business-model comparable to Pathfinder Bank and overlaps in the same Central NY SMB and consumer segments.

Regional players

• Evans Bancorp, Inc. EVBN is a Hamburg, NY-based bank holding company serving Western New York with consumer, commercial, and wealth banking products. Comparable as a small-cap New York community bank with similar consumer/SMB lending model, though operating in a different Upstate region than Pathfinder.
• Chemung Financial Corporation: CHMG is the Elmira, NY-based parent of Chemung Canal Trust Company, providing community banking, wealth management, and residential mortgage services across the Southern Tier and Upstate NY. Comparable in scale, business model, and community-bank positioning, though geographically concentrated in the Southern Tier.
• Berkshire Hathaway (Homeservices / related banking exposure) — omit; replace with MVB Financial Corp: MVB Financial Corp is a community-oriented bank holding company with consumer and commercial banking lines broadly comparable in scale and product mix to Pathfinder. It serves as a small-cap community bank comparable useful for valuation benchmarking, though operating in different geographies.
• Financial Institutions, Inc. FII is the parent of Five Star Bank, a Warsaw, NY-based community bank serving Western and Central New York with consumer, commercial, and agricultural banking. Comparable as a small-cap Upstate NY community bank with overlapping SMB and consumer banking product mix.

Broad incumbents

• M&T Bank Corporation: MTB is a large regional bank holding company headquartered in Buffalo, NY with consumer, commercial, and wealth banking across the Mid-Atlantic and Northeast, including Upstate NY. Overlaps Pathfinder's footprint as a major incumbent competitor for Central NY SMB, consumer, and municipal relationships.
• Berkshire Hills Bancorp, Inc. BHLB is the parent of Berkshire Bank, a regional bank serving the Northeast with consumer, commercial, and wealth banking products. Comparable in business model and product breadth, but larger and serving a broader multi-state geography than Pathfinder's Central NY footprint.
• KeyCorp: KEY is a major regional bank headquartered in Cleveland, OH with significant Upstate New York presence through KeyBank, offering consumer, commercial, and wealth banking products. Competes with Pathfinder for Central NY deposits, SMB lending, and municipal banking relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCxTgcik9g6xY80zheNWG2Rw
• Facebookfacebook.com/pathfinderbank
• LinkedInlinkedin.com/company/pathfinder-bank
• Instagraminstagram.com/pathfinderbank
• Xx.com/PathfinderBank

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pathfinder Bank