Getronics

What Getronics does

Getronics is a global IT managed services and digital transformation provider serving large multinational enterprises across Europe, Asia Pacific, Latin America, and selectively North America. Founded in 1887 in Amsterdam and headquartered in the Netherlands, the company is currently majority-owned (87%) by Cheyne Capital following a series of ownership transitions that began with the 2007 KPN acquisition and continued through AURELIUS, Grupo Bottega, GSH Private Capital, and Cheyne in 2023. The operating company consists of 4,000+ direct employees in 22 delivery centres plus an additional 15,000+ engineers accessible through the founding-led Global Workspace Alliance, a partner model that delivers IT services and last-mile field support across 185+ countries under a single contract and billing entity — a structure Gartner has explicitly cited as a unique alternative to monolithic IT services peers.

Getronics' product portfolio is organised around nine core service lines: Digital Workplace, Business Applications, Cloud Services, Smart Spaces, Security and Compliance, Service Desk, Network Services, Field and On-Site Support, and Value Added Reseller. The technology stack is end-to-end and AI-enabled, comprising an EU-based Security Operations Centre monitoring 31B events monthly across 7,000+ log sources, a Multi-Cloud Framework branded as GETCONSULT/GETMIGRATE/GETMANAGE/GETDEVELOP/GETSECURE/GETTRANSFORM, a Smart Spaces IoT platform handling 2.2M+ endpoints and 240B daily messages, and a verticalised Business Applications portfolio (Sfere for Healthcare, TiWorks for eGovernment, GetControl/GETPro for Manufacturing) used by 5M+ people daily. Underlying infrastructure includes 7 data centres across Europe and 25,000+ managed network devices.

The business model is a hybrid of managed services (Digital Workplace, Cloud, Security, Service Desk subscriptions), professional services (advisory, application development, transformation), and value-added reselling (multi-vendor hardware procurement and integration). Revenue is generated via enterprise field sales and through the Global Workspace Alliance partner channel, with quote-based pricing reflecting customised, multi-year B2B contracts. Customer segments span global enterprises and large organisations in verticals including automotive (Ford, RAC), financial services (Credit Agricole), retail (Inditex, Booker), energy (Iberdrola), real estate (Mori Building, Boustead Projects), education (INSEAD), and healthcare (PSMar, Ministry of Health of Spain). The firm is led by CEO Stuart Deignan (appointed 2024), with regional Managing Directors across DACH, APAC, Western & Central Europe, LATAM, and Iberia, a Chairman (Laurie McIlwee, former Tesco PLC CFO), and Non-Executive Directors including former NTT DATA CEO Walter Ruffinoni.

Name

Getronics

Legal name

Getronics

Website

https://getronics.com

Company type

Private

Founded year

1887

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Getronics is a global IT managed services and digital transformation provider serving large multinational enterprises across 185+ countries, offering Digital Workplace, Cloud, Security, Smart Spaces, and Business Applications services delivered through 4,000+ direct staff and the founding-led Global Workspace Alliance.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

Infrastructure Outsourcing (IO) (BPAEAMAB)

akta.pro secondary industries

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Managed IT services
• Digital workplace solutions
• Cloud migration services
• IT infrastructure management
• Cybersecurity managed services

Headquarters

HQ city

Reading

HQ country

United Kingdom

HQ region

Europe

Offices18 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Comprehensive managed IT services including Digital Workplace, Cloud Services, Security, and Service Desk delivered globally through the Global Workspace Alliance.
2. Professional Services: Technology advisory, application development, consulting services, and transformation project delivery.
3. Value Added Reseller: Multi-vendor technology procurement, financing, logistics, and integration services for infrastructure consolidation and device provision.
4. Field and On-Site Support Services: Field services delivered through Global Workspace Alliance across 185+ countries with over 15,000 engineers.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Getronics is a global ICT services group that delivers end-to-end IT managed services and digital transformation for enterprise customers, organized around nine service lines: Digital Workplace, Business Applications, Cloud Services, Smart Spaces, Security & Compliance, Service Desk, Network Services, Field & On-Site Support, and Value Added Reseller. It combines proprietary platforms (a multi-cloud framework, an EU-based Security Operations Centre, and a vendor-agnostic IoT Smart Spaces platform) with industry-specific digital products (Sfere, TiWorks, GetControl, GETPro) and the Global Workspace Alliance delivery network spanning 185+ countries.

Product overview

Getronics is an IT managed services and digital transformation provider offering a portfolio of integrated services organized around core offerings: Digital Workplace, Business Applications, Cloud Services, Smart Spaces, Security & Compliance, Service Desk, Network Services, Field & On-Site Support, and Value Added Reseller. These core services are supported by branded frameworks including GETCONSULT, GETMIGRATE, GETMANAGE, GETSECURE, GETTRANSFORM, and GETDEVELOP for cloud services, and GetHUB 360 for security. Industry-specific digital products include Sfere (Healthcare), TiWorks (eGovernment), GetControl and GETPro (Manufacturing). The company also offers No-Code Cloud, Data Centre Managed Services, and Colocation services. Key sub-products span managed cloud office, unified communications, smart workplace, service desk automation, and IoT-enabled smart spaces solutions for buildings, hospitals, transport hubs, and cities. The Global Workspace Alliance enables delivery across 185+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• Sfere: Healthcare digital product solution
• TiWorks
• GetControl
• GETPro
• ADHub
• GETCONSULT
• GETMIGRATE
• GETMANAGE
• GETDEVELOP
• GETSECURE
• GETTRANSFORM
• GetHUB 360

Products and services

• Digital Workplace Provides always-on, intuitive digital workplace experience regardless of location or device, combining secure mobility, managed office, and unified communications and collaboration across 185+ countries for enterprise customers.
• Business Applications Application development, modernization, management, and AI-driven digital transformation services supporting over 5 million users daily, including industry-specific products Sfere, TiWorks, GetControl, and GETPro MES.
• Cloud Services Multi-cloud strategy services covering advisory, migration, operations, security, development, and transformation across public, private, and hybrid environments with 2,000+ cloud specialists across 180+ countries.
• Smart Spaces IoT-enabled building and facility management platform transforming buildings, airports, hospitals and cities into smart, efficient, secure and productive environments with access control, occupancy monitoring and sustainability features.
• Security & Compliance Intelligence-led managed security services based on NIST and MITRE ATT&CK frameworks, with 24x7 Security Operations Centre monitoring 31B monthly events with 100+ security experts supporting ISO 27001, PCI DSS, HIPAA, GDPR, NIST 800-53 and more.
• Service Desk Managed Service Desk supporting 80 countries in 22 languages, offering self-help portals, self-heal tools, chatbots, and multi-channel support across phone, email, chat and online portal with proactive problem and change management.
• Network Services Network design, deployment, and lifecycle management covering thousands of routers, switches and wireless devices for enterprise customers, including user-oriented, datacentre, and retail/branch focused solutions.
• Value Added Reseller (VAR) Multi-vendor technology procurement, financing, logistics, and integration services with global reach across 185 countries through a single contract and billing entity, including a customer self-service webstore.
• Field & On-Site Support Multi-country field and on-site IT support services delivered through the Global Workspace Alliance, covering 185 countries with 15,000+ engineers supporting 300,000+ end users.

Quantifiable outcome

• Digital Workplace supporting 1.5M+ users and 1.8M+ devices across 1100+ customers
• +4 more outcomes

Named customers12 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability11 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered flagship, core and strategic.

• Global Workspace Alliance (GWA)flagshipStrategic or Co-development PartnerGetronics is the founding and leading member of the Global Workspace Alliance, established in 2009. GWA provides IT services and last-mile onsite support across more than 185 countries with one single point of contact, contract, and billing entity. Gartner identified GWA as 'a unique model and world's first IT Alliance; an alternative to monolithic companies such as IBM and HP'.
• MicrosoftcoreTechnology or IntegrationGold certified in numerous competencies, Getronics has been a Microsoft partner for many years. Every day, certified engineers build business solutions around Microsoft technologies enabling workplace collaboration, communications and productivity. Getronics is also Tier 1 Cloud Solution Provider (CSP) across all key regions.
• CiscocoreTechnology or IntegrationCisco has been a Getronics strategic partner for over 20 years. Due to expertise in Cisco specialisations, Getronics has achieved the highest level of Cisco Channel Customer Satisfaction Excellence for 8 consecutive years.
• DellcoreTechnology or IntegrationGetronics relationship with Dell spans over 20 years. Gold Partner in several countries with more than 2,000 certifications for Dell Break & Fix, enabling customers globally as a Dell Service Provider (DSP). Awarded Dell's 'First Choice Partner' status in 2021.
• VMwarecoreTechnology or IntegrationGlobal partnership with VMware providing Cloud Verified status. Getronics leverages VMware solutions for cloud services delivery.
• AWSstrategicTechnology or IntegrationConsulting partnership with AWS allowing Getronics to bring cloud expertise in AWS services for customer cloud adoption journeys.
• ESRIstrategicTechnology or IntegrationSmart Spaces partner providing geospatial and mapping technology integration for smart building and city solutions.
• TridiumstrategicTechnology or IntegrationSmart Spaces partner for open framework of devices and systems integration.
• InnovatricsstrategicTechnology or IntegrationSmart Spaces partner providing facial recognition technology for touchless access and security solutions.
• FortinetstrategicTechnology or IntegrationSecurity partner providing network security and firewall solutions integrated into Getronics security services.
• PomeroystrategicStrategic or Co-development PartnerIT solutions and staffing firm acquired by Getronics in 2024, expanding Getronics' capabilities in the US market.

Scale indicators24 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• T-Systems: Deutsche Telekom subsidiary and direct European competitor in managed infrastructure, cloud, and workplace services with deep DACH presence — directly comparable to Getronics' core DACH and pan-European managed IT services portfolio.
• Atos: European-headquartered IT services group with overlapping managed workplace, security and cloud offerings, serving similar enterprise and public sector clients across Europe.
• Kyndryl: IBM-managed infrastructure spin-off focused on outsourced digital workplace, network, and cloud operations — closest comparable in service-line mix and enterprise customer profile.
• Computacenter: UK-headquartered IT infrastructure partner combining enterprise sales, VAR supply and managed services across Europe — direct overlap with Getronics' VAR and Digital Workplace businesses.
• Unisys: Global IT services provider delivering managed workplace, security operations, and digital workplace solutions to enterprise and government clients — closely comparable service portfolio.
• Stefanini: Brazil-headquartered global IT services firm with strong LATAM delivery footprint and similar digital workplace/managed services portfolio — direct overlap in LATAM service desk and BPO capabilities.

Broad incumbents

• Capgemini: Global IT services and consulting incumbent delivering managed services, cloud, and digital workplace transformation at far larger scale; directly comparable business model across enterprise IT outsourcing.
• NTT Data: Global IT services and digital transformation provider with similar enterprise multi-cloud, workplace, and security practices — Walter Ruffinoni (Getronics NED) is former CEO.
• Wipro: Global IT services incumbent with European delivery centres and managed services offerings that compete for the same large enterprise outsourcing deals as Getronics.
• Accenture: Largest global IT services and consulting firm competing for end-to-end digital transformation, managed services, and cloud deals; broad incumbent against Getronics in enterprise accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/getronics
• Xx.com/getronics
• Facebookfacebook.com/nwowgetronics

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Getronics