Orion Labs

Name

Orion Labs

Legal name

Orion Labs, Inc.

Website

https://orionlabs.io

Company type

Private

Founded year

2013

Operating status

Acquired

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Enterprise Voice & Push-to-Talk Communication Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Other Communications Equipment Manufacturing (334290), Telephone Apparatus Manufacturing (33421)

SIC

Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385), Computer Peripheral Equipment, Nec (3577)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), iPaaS & Workflow Automation (BPAMAOAB)

Keywords

• Voice communication platform
• Push-to-talk software
• Frontline workforce solutions
• Enterprise voice AI
• Speech translation services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. SaaS Subscription: Cloud-native software-as-a-service subscription model for platform access. Includes PTT 2.0, Voice AI Bots, location services, and dispatch console. Sold as per-user or organization-wide subscriptions.
2. Advanced Location Services Add-on: Optional premium add-on to base subscription providing high-accuracy 3D indoor positioning, asset tracking, and enhanced emergency response location capabilities.
3. Device as a Service (DaaS): Fully managed device solution bundling hardware, network connectivity, warranty, and support. Orion provides voice-enabled devices ready for immediate use with platform services.
4. Bridge-as-a-Service: Radio interoperability service enabling LMR radio users to connect with Orion groups. Provides bridge between legacy radio infrastructure and modern cloud platform.
5. FirstNet Certified App: FirstNet certified PTT application for iOS, listed in FirstNet App Catalog for first responders and public safety organizations.
6. Professional Services: Implementation, customization, and integration services for enterprise deployments including custom Voice AI Workflow development and system integration.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels8 records

Core offering

Orion Labs sells a voice-first enterprise communication platform for frontline and distributed workforces, anchored by its PTT 2.0 push-to-talk service, Voice AI Bots, real-time Speech-to-Speech Translation, and a Dispatch Console. The platform is paired with the Onyx wearable push-to-talk device and is sold to enterprise customers in industries such as transportation, logistics, hospitality, and manufacturing.

Product overview

Orion Labs offers a Voice-First Intelligent Platform built around its flagship Orion Push-to-Talk (PTT) 2.0 platform — a cloud-native SaaS solution that connects frontline teams to people, data, and enterprise software. The platform comprises several integrated modules: Voice AI Bots deliver process automation (language translation in 60+ languages, voice-automated checklists, emergency response, SOP workflows, and geofencing alerts); Dispatch Console provides web-based operational control and dispatch; Command Center offers enterprise admin and governance; Advanced Location Services adds 3D indoor/ outdoor positioning; End-to-End Encryption secures all communications with AES-256 and ephemeral keys; and Bridge-as-a-Service connects legacy LMR radio users to the platform. Orion also provides a developer SDK and API for custom integrations, native integrations with Slack, AWS, HERE, Twilio, and other enterprise services, and a Device as a Service offering. Key hardware includes the award-winning Orion Onyx Voice Badge wearable, PTT-enabled mobile apps for Android/iOS, and rugged PTT devices from Samsung, Zebra, Kyocera, Sonim, and Bullitt. The platform serves industries including Defense & Intelligence, Transportation, Healthcare, Hospitality, Manufacturing, Retail, Logistics, Security, Energy & Mining, Field Service, Facilities Management, and Gaming & Casino.

Differentiator

Problem solved

Functional benefit

Brands

• Onyx: Award-winning smart wearable walkie-talkie device that provides deskless workers with all of Orion's push-to-talk features.

Quantifiable outcome

• MBTA saves $750,000-$800,000 annually as drivers no longer wait for radio checks with voice-automated shift check-in
• +2 more outcomes

Named customers21 records

Segments10 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

AI capability21 records

Feature11 records

Partnerships

Seven partnerships are on record, tiered core.

• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is Orion's primary cloud infrastructure provider. Orion platform runs on AWS global infrastructure providing scalability, reliability, and security for the SaaS solution.
• IBM WatsoncoreTechnology or IntegrationIBM Watson powers Orion's Voice AI capabilities including speech-to-speech translation and natural language processing for Voice AI Bots.
• SamsungcoreTechnology or IntegrationSamsung partnership includes Galaxy XCover Pro integration with Orion voice workflows. Samsung B2B mobile division (Taher Behbehani) publicly endorses Orion voice-activated automation solution.
• Zebra TechnologiescoreTechnology or IntegrationZebra rugged mobile devices integrate with Orion platform for retail and enterprise voice workflows. Joint fact sheet available for retail operations.
• FirstNet (AT&T)coreTechnology or IntegrationFirstNet is dedicated public safety broadband network. Orion PTT app is FirstNet Certified and listed in FirstNet App Catalog for first responders.
• GeoversecoreTechnology or IntegrationGeoverse private LTE/5G network partnership combines Orion voice platform with Geoverse network coverage for secure, seamless connectivity. CEO Rod Nelson endorses partnership.
• CarahsoftcoreChannel Partner/ Reseller/ DistributorCarahsoft is authorized government IT solutions provider delivering Orion solutions to federal, state, and local government agencies.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• L3Harris Technologies: Tactical and public-safety communications provider (LMR, PTT, soldier systems) competing for the same DoD/intelligence and FirstNet-adjacent buyers that Orion targets via FIPS and FirstNet certification.
• Zebra Technologies: Zebra's Workforce Connect PTT and retail/enterprise rugged devices directly compete with Orion PTT 2.0 across retail, transportation, and hospitality — same buyers, same form factor (rugged handhelds), and overlapping device-management ecosystem.
• Motorola Solutions (WAVE): WAVE Push-to-Talk and Motorola's LMR radio business are the closest direct competitor in mission-critical PTT for public safety, transportation, and field operations — overlapping on hardware, software, and carrier-integrated PTT services.
• Spectralink: Enterprise mobility specialist selling rugged voice devices and PTT applications to healthcare, retail, and manufacturing — directly comparable to Orion's vertical-GTM motion and Onyx/DaaS hardware story.
• Honeywell Voice Solutions (now Voxware/Voice Picking): Voice-directed warehouse and industrial workflow tools that overlap with Orion's Voice AI Workflows and voice-automated checklists in manufacturing, logistics, and distribution use cases.
• AT&T Enhanced Push-to-Talk (Kodiak Networks): Carrier-integrated PTT service (originally Kodiak Networks, now part of AT&T) targeting the same field-worker and first-responder segments via LTE/FirstNet — competing on coverage, device ecosystem, and carrier billing relationships.
• Tait Communications: Mission-critical PTT and LMR provider for public safety, utilities, and transportation — directly comparable to Orion in the LMR-to-cloud bridge use case and in regulated/utility buyer segments.

Broad incumbents

• Microsoft Teams (Walkie Talkie): Microsoft bundles Walkie Talkie PTT inside Teams, leveraging an installed base of >300M enterprise seats to undercut stand-alone PTT vendors. Same frontline buyer, but Orion must compete as a best-of-breed add-on rather than a primary communications platform.
• Slack (Salesforce): Enterprise collaboration incumbent that Orion integrates with (and could be displaced by for non-voice workflows). Represents the horizontal collaboration stack that frontline PTT must coexist with — and is increasingly adding voice features.
• Twilio: Communications platform-as-a-service that Orion integrates with for messaging and voice APIs. While not a direct PTT competitor, Twilio's Flex/Frontline offerings target the same contact-center/field-worker communication spend with a developer-first stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/orionlabs
• YouTubeyoutube.com/c/OrionLabsInc
• Facebookfacebook.com/OrionLabsOfficial
• LinkedInlinkedin.com/company/orionlabsinc
• Instagraminstagram.com/orionlabsofficial

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds5 records

Investors13 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orion Labs