Sustainment
Sustainment is an Austin-based software company that operates an AI-native supplier relationship management platform connecting US manufacturing buyers and suppliers, serving OEMs, contract manufacturers, and Department of Defense customers.
- Company typePrivate
- Founded2020
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Sustainment does
Sustainment Technologies, Inc. is an Austin, Texas-based software company founded in 2020 that operates an AI-native Supplier Relationship Management (SRM) platform purpose-built for industrial sourcing and procurement in the US manufacturing economy. The platform combines a market network of US manufacturers with five software modules — Strategic Sourcing (including Supplier Discovery AI for natural-language supplier matching), Bid Management/RFQs, PO and Project Tracking, Supplier Analytics, and Compliance & Audits — augmented by the CompanyWeek community and the US Manufacturing Report newsletter. Sustainment is incorporated as a Public Benefit Corporation and holds SOC 2 Type II, FedRAMP Moderate, CMMC Level 2, and ITAR compliance, positioning it for both commercial and Department of Defense procurement workflows.
The company sells primarily through an enterprise field-sales motion targeting Original Equipment Manufacturers, Contract Manufacturers, and federal/defense manufacturing buyers, while offering free self-serve platform access to small and medium-sized US manufacturing suppliers in order to grow the supply side of the network. Revenue is generated from paid SaaS subscriptions for buyers and from a Supply Chain Solutions professional services line; supplier-side access is provided at no cost. The company has raised approximately $14.2M in total funding across a 2020 seed round led by Blackhorn Ventures and a $12M Series A in September 2022 led by Unless, with Congress Avenue Ventures and Victorum Capital participating.
Sustainment complements its software with ecosystem partnerships spanning national Manufacturing Extension Partnership (MEP) centers, the National Institute for Metalworking Skills (NIMS), the Texas Manufacturing Assistance Center (TMAC), Ohio State University, and regional economic development organizations, embedding the platform into the US manufacturing support infrastructure. The company is led by co-founder and CEO Bret Boyd and co-founder Michael Morford, with a recent leadership expansion that includes COO Steve Carroll and VP of Marketing Katie Sihler. Headcount is reported in the 11-50 range.
Sustainment firmographics
Firmographics- Name
- Sustainment
- Legal name
- Sustainment Technologies, Inc.
- Website
- https://sustainment.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sustainment is an Austin-based software company that operates an AI-native supplier relationship management platform connecting US manufacturing buyers and suppliers, serving OEMs, contract manufacturers, and Department of Defense customers.
- Ownership category
- akta.pro rank
Sustainment industry classification
Industry- Product category
- Manufacturing Procurement & Supplier Relationship Management Software
- NAICS
- Custom Computer Programming Services (541511)
- akta.pro primary industry
- Supplier Relationship Management (SRM) & Performance Support (BPAAAJAH)
- akta.pro secondary industries
- Vendor Master Data Management & Onboarding (BPAAAJAB), Contract Administration Support (PO/Contract Compliance) (BPAAAJAE), Vendor & Contract Management (Software/Cloud) (BPAEAOAD), Defense Logistics, Supply Chain & Sustainment (MRO) (BPAIAHAJ), Supply Chain Sustainability & Responsible Sourcing (SMETA, supplier ESG) (EUAHAJAE)
Keywords
Where Sustainment is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Sustainment business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscriptions: Sustainment SRM Software is offered as a SaaS platform with paid subscription services for buyers. Suppliers receive free access to the platform. The company also offers professional services.
- Professional Services: Professional services offered alongside SaaS services, including implementation and supply chain solutions support
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free platform access for US manufacturing suppliers |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Sustainment product offering
Product offeringCore offering
Sustainment builds an AI-native Supplier Relationship Management (SRM) software platform that helps U.S. manufacturers discover domestic suppliers, manage RFQs and bids, track purchase orders and projects, monitor supplier performance, and run compliance and audit workflows. It is sold as a paid SaaS platform to enterprise buyers such as OEMs, contract manufacturers, and the Department of Defense, while small and medium U.S. manufacturing suppliers receive free access to the network.
Product overview
Sustainment offers an AI-native supplier relationship management (SRM) platform purpose-built for industrial sourcing, procurement, and supplier management. The core product is Sustainment SRM Software, which integrates five key modules: Strategic Sourcing (with Supplier Discovery AI for AI-powered supplier matching), Bid Management/RFQs, PO & Project Tracking, Supplier Analytics (AI-driven insights), and Compliance & Audits. The platform is complemented by the Sustainment Market Network connecting U.S. manufacturers, and the Supply Chain Solutions service providing expert human support. Additional brand offerings include CompanyWeek (manufacturer community) and the US Manufacturing Report newsletter. The platform is designed for Original Equipment Manufacturers, Contract Manufacturers, Department of Defense, and Support Organizations.
Differentiator
Problem solved
Functional benefit
Brands
- US Manufacturing Report: A weekly newsletter covering the US manufacturing industry.
- CompanyWeek
Products and services
- Sustainment SRM Software AI-native SaaS platform that augments ERPs and replaces spreadsheet- and email-based sourcing workflows, giving manufacturing buyers a single system for supplier discovery, RFQs/bids, PO and project tracking, supplier performance analytics, and compliance/audit tracking. Sold as a paid subscription to enterprise buyers (OEMs, contract manufacturers, Department of Defense) while U.S. suppliers receive free access.
- Supply Chain Solutions Expert-level, hands-on professional services offering hands-on sourcing support, including help finding U.S. suppliers, managing Bills of Materials, and applying AI-driven supplier discovery to specific supply chain projects.
- Sustainment Market Network Two-sided market network that connects U.S. manufacturing buyers and suppliers within the Sustainment platform, enabling supplier discovery, capability comparison, and project-based relationships.
- CompanyWeek Online community platform for American manufacturers featuring real stories, successes, and challenges of small and medium-sized manufacturers, alongside industry news, profiles, and podcasts.
- US Manufacturing Report Weekly newsletter covering U.S. manufacturing industry news, profiles, podcasts, and sector-specific coverage across aerospace, defense, semiconductor, and supply chain topics.
Quantifiable outcome
- Inputting prints with AI technology for automatic part number, description, and revision level entry
Companies that use Sustainment
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Sustainment technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature4 records
Sustainment partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered regional and national.
- Austin Regional Manufacturers AssociationregionalLocal industry group aligned with Sustainment's mission of supporting American manufacturers. Partnership supports regional manufacturing community development.
- Corpus Christi Regional Economic Development CorporationregionalCommunity economic development organization partnered with Sustainment to support local manufacturing and economic growth.
- Texas Manufacturing Assistance Center (TMAC)regionalState-level manufacturing support organization providing assistance to Texas manufacturers. TMAC is part of the national MEP network.
- Ohio State UniversityregionalResearch institution partnership supporting manufacturing innovation and workforce development initiatives.
- National Institute for Metalworking Skills (NIMS)nationalNational standards organization for metalworking skills. Partnership supports workforce development and skills certification in manufacturing.
- Manufacturing Extension Partnership (MEP) CentersnationalSustainment partners with local MEP centers in many states to facilitate manufacturing industry research and connect suppliers with support resources. Information sharing limited to general company information and aggregated anonymized usage data.
Scale indicators3 records
Recent moves7 records
Expansion highlights4 records
Sustainment competitors and assessment
Company assessmentDirect peers
- Graphite (formerly Scoutbee Americas): AI-native supplier discovery and scouting platform for procurement teams, with a similarly strong focus on supplier data, AI matching, and global manufacturing buyers. Most direct competitor in the supplier-discovery category Sustainment occupies.
- Tealbook: Supplier intelligence and data management platform that uses AI to enrich and maintain supplier master data for enterprise procurement organizations. Directly comparable to Sustainment's AI-driven supplier data and discovery capabilities.
- Reshape: SRM and procurement platform purpose-built for industrial manufacturers, combining supplier discovery, RFQ management, and quality tracking. Closest direct competitor to Sustainment in manufacturing-focused SRM.
Broad incumbents
- Coupa Software: Broad enterprise spend management and SRM platform used by large OEMs and Fortune 500 procurement teams. Competes indirectly via its supplier information and risk management modules that overlap with Sustainment's SRM scope.
- SAP Ariba: Market-leading source-to-pay and supplier management suite sold to large enterprises; the dominant incumbent in the SRM category Sustainment targets, particularly in large OEM and defense-adjacent accounts.
- Jaggaer: Source-to-pay platform with deep supplier management, RFQ, and contract management modules; competes with Sustainment's full-stack SRM offering for mid-market and enterprise manufacturers.
- Ivalua: Enterprise procurement and supplier management platform with strong sourcing, SRM, and analytics capabilities; serves many large manufacturers and competes for the same OEM budget Sustainment targets.
- GEP: End-to-end procurement and supply chain software plus managed services provider serving large global manufacturers. Broad incumbent competing for enterprise SRM and sourcing budget.
Emerging players
- EcoVadis: Supplier sustainability and ESG ratings platform widely used by manufacturers; intersects Sustainment's supplier management workflows in the compliance, ESG, and supplier-qualification modules and is increasingly relevant given reshoring/sustainability mandates.
Others
- Resilinc: Supply chain risk and resiliency monitoring platform used by manufacturers to track supplier health and disruption. Adjacent rather than directly competing, but its supplier-monitoring functionality overlaps with Sustainment's analytics and risk-tracking modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Sustainment social profiles
Digital presenceSustainment compliance and trust
Trust signalCompliance7 records
Sustainment financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sustainment leadership team
Management profileNumber of profiles
Profiles5 records
Sustainment funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sustainment M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sustainment
What does Sustainment do?
Sustainment builds an AI-native Supplier Relationship Management (SRM) software platform that helps U.S. manufacturers discover domestic suppliers, manage RFQs and bids, track purchase orders and projects, monitor supplier performance, and run compliance and audit workflows. It is sold as a paid SaaS platform to enterprise buyers such as OEMs, contract manufacturers, and the Department of Defense, while small and medium U.S. manufacturing suppliers receive free access to the network.
Is Sustainment a public or private company?
Sustainment is a private company. It is classified as venture growth investor backed and is currently operating.
When was Sustainment founded?
Sustainment was founded in 2020. It employs 11 to 50 people.
Where is Sustainment based?
Sustainment is headquartered in Austin, United States, in the North America region.
How does Sustainment make money?
Two revenue lines are on record. SaaS Platform Subscriptions are the primary driver. The others are professional Services.
Who are Sustainment's main competitors?
Direct peers on record are Graphite (formerly Scoutbee Americas), Tealbook and Reshape. Broad incumbents are Coupa Software, SAP Ariba, Jaggaer, Ivalua and GEP. EcoVadis is listed as an emerging player. Resilinc is listed as an others.
Does Sustainment have an API?
No public API is recorded for Sustainment.
What industry is Sustainment in?
Sustainment's product category is Manufacturing Procurement & Supplier Relationship Management Software. Its primary akta.pro industry code is BPAAAJAH, Supplier Relationship Management (SRM) & Performance Support, with a secondary code of BPAAAJAB, Vendor Master Data Management & Onboarding. Its NAICS code is 541511.