TimeDoc Health
TimeDoc Health is a US-based virtual care management SaaS company that helps healthcare organizations deliver chronic care management, remote patient monitoring, and behavioral health programs through EHR-integrated software and trained care coordinators serving 70+ clients across 35+ states.
- Company typePrivate
- Founded2015
- HeadquartersChicago, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What TimeDoc Health does
TimeDoc Health is a virtual care management SaaS company founded in 2015 and headquartered in Cary, North Carolina, with roots in Chicago, Illinois. It serves US healthcare organizations — including Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), multi-specialty and primary care practices, community hospitals, Independent Practice Associations (IPAs), health systems, and health plans — across more than 35 states. Its core products are Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Behavioral Health Monitoring, Advanced Primary Care Management (APCM), and Annual Wellness Visit services, delivered through a physician-designed platform that integrates bidirectionally with Electronic Health Records (notably Epic), pushes patient vitals directly into clinical workflows, and automates Medicare CCM/RPM billing.
The underlying technology is a cloud-based care management SaaS platform with HIPAA and HITECH compliant two-way EHR integration, automated billing code generation (CPT 99490/99491/99439/99437/99487/99489/99454/99457 and G0511 for FQHCs/RHCs), cellular-enabled RPM devices, and real-time program performance analytics. The platform is paired with trained virtual care coordinators who function as an extension of the provider's clinical team, delivering medication adherence support, appointment scheduling, care plan follow-through, and chronic disease monitoring between office visits. The company achieved HITRUST i1 Certification in August 2024 and was named to TIME's World's Top HealthTech Companies 2025 list.
TimeDoc generates revenue through three monthly subscription tiers — Software Only, Hybrid (Staff Augmentation), and Full Service — with additional revenue from RPM hardware sales and enrollment add-ons (phone-based, direct mail, and onsite patient enrollment). Pricing is quote-based rather than publicly listed. The go-to-market motion is direct enterprise field sales targeting healthcare administrators and clinical leaders, supported by content marketing, SEO, healthcare conference presence, and EHR channel partnerships. The company reports 500,000+ cumulative patients served, approximately 5,000 new patient enrollments per month, 3+ million hours of coordinated care delivered, and 70+ healthcare clients, with the Piedmont Care Connect program alone enrolling over 19,000 patients and completing 85,000+ encounters in its first year.
TimeDoc Health firmographics
Firmographics- Name
- TimeDoc Health
- Legal name
- TimeDoc, Inc.
- Website
- https://timedochealth.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- TimeDoc Health is a US-based virtual care management SaaS company that helps healthcare organizations deliver chronic care management, remote patient monitoring, and behavioral health programs through EHR-integrated software and trained care coordinators serving 70+ clients across 35+ states.
- Ownership category
- akta.pro rank
TimeDoc Health industry classification
Industry- Product category
- Virtual Care Management Software
- NAICS
- Home Health Care Services (62161), Social Assistance (624)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)
- akta.pro secondary industries
- Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE), Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK)
Keywords
Where TimeDoc Health is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
TimeDoc Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Platform Subscription (Software Only): TimeDoc offers a 'Software Only' tier for progressive organizations that do care coordination in-house but need an efficient platform to reach more patients. This provides access to the TimeDoc platform, EHR integration, and billing tools without bundled care coordination services.
- Staff Augmentation Services: Hybrid pricing model providing staff augmentation — care coordinators and clinical staff provided by TimeDoc to support healthcare organizations' care management programs. Includes client success manager, training, and Medicare audit support.
- Full-Service Care Management: Full-service offering for healthcare organizations that want to offer virtual care management without doing care coordination themselves. TimeDoc handles the entire program including care coordination, enrollment, and billing support.
- Medicare CCM Reimbursement (Pass-through): Healthcare providers using TimeDoc's platform can bill Medicare for CCM services under CPT codes 99490, 99491, 99439, 99437, 99487, 99489, and bill FQHCs/RHCs under code G0511. TimeDoc generates revenue indirectly through platform adoption enabling provider billing.
- RPM Device and Monitoring Services: Integrated Remote Patient Monitoring solutions including cellular-enabled FDA-approved devices (blood pressure monitors, blood glucose meters, scales), data transmission, and clinical monitoring services billed under CPT codes 99454 and 99457.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Progressive organizations doing care coordination in-house — provides efficient software platform only |
| Hybrid | Monthly | Organizations with minimal capacity for care coordination but wanting an active role over time |
| Subscription | Monthly | Organizations wanting full virtual care management without handling care coordination themselves |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
TimeDoc Health product offering
Product offeringCore offering
TimeDoc Health provides a Virtual Care Management SaaS platform that enables healthcare organizations to deliver chronic care management, remote patient monitoring, and behavioral health programs at scale. The platform integrates bidirectionally with EHR systems to push patient vitals into clinical workflows and automate Medicare billing under CPT codes 99490, 99491, 99439, G0511, and others. Beyond software, TimeDoc supplies trained virtual care coordinators as an extension of the provider's clinical team under Software Only, Hybrid, and Full-Service engagement models.
Product overview
TimeDoc Health offers a unified Virtual Care Management platform combining care management SaaS technology with virtual care management services. The core offerings include Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Behavioral Health Monitoring, and Advanced Primary Care Management (APCM). The platform is designed to seamlessly integrate with EHR systems, automating billing processes and pushing vitals directly into patient charts. Services are available through multiple engagement models: Software Only (platform alone), Staff Augmentation (trained coordinators), Hybrid (blended approach), and Full Service (complete outsourcing). Add-on services include Annual Wellness Visits and various patient enrollment options.
Differentiator
Problem solved
Functional benefit
Brands
- Piedmont Care Connect: A collaborative chronic care management program launched with Piedmont Health in October 2024 to deliver proactive, patient-centered care for individuals managing chronic conditions.
Products and services
- Virtual Care Management Comprehensive virtual care management platform enabling healthcare organizations to deliver care management programs at scale, according to best practices, supported by proven technology. Integrates with EHR systems and supports CCM, RPM, APCM, and Behavioral Health programs.
- Chronic Care Management (CCM) Enterprise platform and care management services to effectively deliver holistic chronic care, from medication adherence and appointment scheduling to durable medical equipment assistance. Bills under Medicare CPT codes 99490, 99491, 99439, 99437, 99487, 99489, and G0511 for FQHCs/RHCs.
- Remote Patient Monitoring (RPM) Integrated RPM solutions delivering actionable data on chronic conditions and care management services to minimize medication errors, inaccurate readings, and missed appointments. Includes cellular-enabled FDA-approved devices (blood pressure monitors, glucose meters, scales) with real-time data transmission and clinical monitoring billed under CPT codes 99454 and 99457.
- Behavioral Health Monitoring Connected care services that proactively manage chronically ill patients' mental well-being by offering behavioral health-focused care coordination alongside chronic disease management.
- Advanced Primary Care Management (APCM) Advanced offering building on CCM services with enhanced primary care management capabilities for comprehensive patient care under the CMS Advanced Primary Care Management program.
- Care Coordination Services Highly qualified care coordinators who check in with patients, monitor health, and assist with managing treatment plans, functioning as an extension of the healthcare organization's clinical team.
Quantifiable outcome
- 34% reduction in emergency department visits in two quarters among program participants
- +7 more outcomes
Companies that use TimeDoc Health
Customer profileNamed customers11 records
Ideal customer profiles3 records
TimeDoc Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
TimeDoc Health partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Limestone Medical CentercoreLimestone Medical Center partnered with TimeDoc Health and Texas A&M to enhance care for patients with long-term health conditions in rural communities. Care coordinators support patients between doctor visits, monitoring health and assisting with treatment plans. Addresses diabetes, high blood pressure, heart failure, and lung disease in rural Texas.
- Texas A&M Rural and Community Health InstitutecoreTexas A&M Rural and Community Health Institute collaborates with Limestone Medical Center and TimeDoc Health to support innovative solutions helping rural patients manage chronic conditions and live healthier lives. Committed to improving healthcare access for rural communities.
- Piedmont HealthcoreTimeDoc Health launched Piedmont Care Connect with Piedmont Health in October 2024 — a collaborative CCM and RPM program delivering proactive, patient-centered care for individuals managing chronic conditions. Over 19,000 patients enrolled; 85,000+ patient encounters completed. Built on integration of TimeDoc's platform with Piedmont's Epic EHR. Plans to expand into specialty practices including cardiology, OB/GYN, and endocrinology.
- Epic (EHR Integration)coreTimeDoc's proprietary platform integrates directly with Piedmont's Epic EHR and existing workflows — bringing care coordinators directly into clinicians' systems to deliver seamless results. TimeDoc's platform is described as the foundation enabling clinical oversight that feels integrated.
Scale indicators14 records
Recent moves6 records
Expansion highlights6 records
TimeDoc Health competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks1 record
Key highlights7 records
Customer concentration
TimeDoc Health social profiles
Digital presenceTimeDoc Health compliance and trust
Trust signalCompliance1 record
TimeDoc Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
TimeDoc Health leadership team
Management profileNumber of profiles
Profiles7 records
TimeDoc Health funding detail
Funding detailFunding overview
Funding rounds5 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TimeDoc Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TimeDoc Health
What does TimeDoc Health do?
TimeDoc Health provides a Virtual Care Management SaaS platform that enables healthcare organizations to deliver chronic care management, remote patient monitoring, and behavioral health programs at scale. The platform integrates bidirectionally with EHR systems to push patient vitals into clinical workflows and automate Medicare billing under CPT codes 99490, 99491, 99439, G0511, and others. Beyond software, TimeDoc supplies trained virtual care coordinators as an extension of the provider's clinical team under Software Only, Hybrid, and Full-Service engagement models.
Is TimeDoc Health a public or private company?
TimeDoc Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was TimeDoc Health founded?
TimeDoc Health was founded in 2015. It employs 101 to 250 people.
Where is TimeDoc Health based?
TimeDoc Health is headquartered in Chicago, United States, in the North America region.
How does TimeDoc Health make money?
Five revenue lines are on record. SaaS Platform Subscription (Software Only) is the primary driver. The others are staff Augmentation Services, full-Service Care Management, medicare CCM Reimbursement (Pass-through) and RPM Device and Monitoring Services.
Does TimeDoc Health have an API?
No public API is recorded for TimeDoc Health.
What industry is TimeDoc Health in?
TimeDoc Health's product category is Virtual Care Management Software. Its primary akta.pro industry code is HLALABAF, Chronic Care & Remote Patient Monitoring (RPM) Platforms, with a secondary code of HLALACAE, Chronic Condition Virtual Care & Disease Management (Payer-Sponsored). Its NAICS code is 62161 and its SIC code is 7372.