Glo Fiber

What Glo Fiber does

Glo Fiber is a fiber-to-the-home (FTTH) broadband internet service provider and brand operated by Shenandoah Telecommunications Company (Shentel, NASDAQ: SHEN), a regional telecommunications company founded in 1902. The service delivers next-generation fiber broadband, live streaming TV, and digital home phone services to residential and small/mid-sized business customers across six mid-Atlantic and Eastern states: Virginia, West Virginia, Maryland, Pennsylvania, Delaware, and Ohio. As of January 2026, Glo Fiber's network passes more than 400,000 homes and businesses, built on Shentel's owned infrastructure of over 16,000 route miles of fiber.

The company's core technology is an XGS-PON 10 Gbps fiber-to-the-home network that delivers symmetrical multi-gigabit speeds up to 8 Gbps to residential subscribers, positioning it at the leading edge of speed tiers among regional fiber operators. The product portfolio is a triple-play offering: Glo Fiber Internet (subscription tiers from 300 Mbps at $40/month to 8 Gbps), Glo Fiber TV (a streaming television service with three tiers from $55.50 to $173.50/month delivered through a proprietary set-top device with cloud DVR and voice remote), and Glo Fiber Phone (a fiber-backed home phone service starting at $12/month bundled). Add-on products include Wall-to-Wall WiFi (a whole-home mesh WiFi 6 system), Outdoor WiFi ($20/month), and specialized multi-family/HOA community solutions.

Glo Fiber's go-to-market combines a sales-led motion across physical retail storefronts (seven locations in Virginia, Maryland, and Ohio), phone sales (1-833-WANT-GLO), online ordering, and a community-led motion through HOA and government partnerships, including subsidy-funded rural buildouts. Revenue is generated primarily through recurring monthly subscriptions bundled across internet, TV, and phone services. The company differentiates on 100% fiber-to-the-home reliability, 5-year price guarantees, no contracts, free installation, local customer service, and an NPS of 61 versus a telecom industry average of 16. Notable recognition includes 2024 Cablefax Fiber Provider of the Year and inclusion in the 2025 FTTH Top 100 list.

Name

Glo Fiber

Legal name

Shenandoah Telecommunications Company (Shentel)

Website

https://glofiber.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Short description

Glo Fiber is a fiber-to-the-home broadband, streaming TV, and home phone service provider operating across six mid-Atlantic and Eastern U.S. states. The brand is powered by Shentel's 16,000+ route miles of fiber, passing 400,000+ homes with symmetrical speeds up to 8 Gbps.

Ownership category

akta.pro rank

Product category

Fiber Broadband Internet Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Fiber-to-the-Home (FTTH) Operators (HDAIACAB), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

Keywords

• Fiber-to-the-home internet
• Broadband internet service
• Streaming television service
• Digital home phone
• Multi-gigabit internet

Headquarters

HQ city

Harrisonburg

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Fiber Internet: Monthly subscription internet service providing multi-gigabit fiber broadband access to residential customers with speeds ranging from 300 Mbps to 8 Gbps
2. Glo Fiber TV Streaming: Streaming TV service delivered over fiber internet with three tiers (Locals, Entertain, Delight) offering 15+ to 130+ channels with cloud DVR and simultaneous streaming capabilities
3. Home Phone Service: Fiber-backed home phone service with features including unlimited long distance, robocall blocking, caller ID, and call waiting, starting at $12/month when bundled with internet
4. Business Services: Dedicated fiber internet and managed services for small to mid-sized businesses through glofiberbusiness.com
5. Multi-Family/Property Manager Services: Custom internet solutions for property managers and multi-family communities including network infrastructure, managed services, and dedicated support teams

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Glo Fiber delivers next-generation fiber-to-the-home (FTTH) multi-gigabit broadband internet access at symmetrical speeds up to 8 Gbps, complemented by streaming TV (over 600 channels with cloud DVR and voice remote) and fiber-backed digital home phone service. The service is powered by Shentel's XGS-PON 10 Gbps network across six Mid-Atlantic states, sold as monthly subscriptions to residential households, small and mid-sized businesses, multi-family properties, and homeowner associations.

Product overview

Glo Fiber is a fiber-to-the-home (FTTH) broadband service provider offering a unified triple-play product portfolio centered on high-speed fiber internet access, complemented by streaming TV and home phone services. The core offering is Glo Fiber Internet, delivering symmetrical speeds up to 8 Gbps via XGS-PON 10 Gbps networks. This internet service serves as the foundation for additional products including Glo Fiber TV (streaming television with over 600 channels), Glo Fiber Phone (fiber-backed home phone with unlimited long distance), Wall-to-Wall WiFi (whole-home mesh WiFi 6 system), and Outdoor WiFi (weather-proof outdoor coverage). The company also offers specialized solutions for multi-family properties and homeowner associations. Glo Fiber is powered by Shenandoah Telecommunications Company (Shentel) and serves approximately 400,000+ homes and businesses across six states.

Differentiator

Problem solved

Functional benefit

Products and services

• Glo Fiber Internet High-speed fiber-to-the-home (FTTH) broadband internet service providing symmetrical download and upload speeds from 300 Mbps up to 8 Gbps, powered by XGS-PON 10 Gbps networks, available to residential customers across Virginia, West Virginia, Maryland, Pennsylvania, Delaware, and Ohio.
• Glo Fiber TV Streaming TV service delivered through fiber internet via a proprietary streaming device, offering over 600 channels, cloud DVR, voice remote, unified search, and advanced parental controls across three tiers: Locals ($55.50/mo, 15+ channels), Entertain ($137.50/mo, 70+ channels), and Delight ($173.50/mo, 130+ channels).
• Glo Fiber Phone Fiber-backed digital home phone service starting at $12/month when bundled with internet, featuring unlimited long distance, 3-way calling, caller ID, call waiting, voicemail, and robocall blocking with enhanced caller ID.
• Wall-to-Wall WiFi Whole-home mesh WiFi system using WiFi 6 technology to provide seamless coverage throughout the home, managed through the Glo Fiber IQ app for device prioritization, network monitoring, and parental controls.
• Outdoor WiFi Weather-proof outdoor WiFi 6 coverage extension for yards, pools, workshops, and smart outdoor devices, offered at $20/month with professional installation and managed through the CommandIQ app.
• Multi-Family Property Services Custom fiber internet solutions for apartment complexes, condominiums, and multi-family housing communities, including property-wide network infrastructure, managed services, and a dedicated support team to increase property values and tenant satisfaction.
• HOA Community Solutions Tailored fiber internet solutions for homeowners associations designed to enhance community appeal, increase property values, and provide future-proof connectivity through community-wide deployments with specialized construction and installation teams.

Quantifiable outcome

• Properties with fiber access have 14% higher median value according to The Brattle Group
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Shenandoah Telecommunications Company (Shentel)coreStrategic or Co-development PartnerShentel is the parent company powering Glo Fiber. Glo Fiber provides next-generation fiber-to-the-home (FTTH) multi-gigabit broadband internet access, live streaming TV, and digital phone service powered by Shentel (Nasdaq: SHEN). Shentel provides broadband services through its high speed, state-of-the-art fiber optic and cable networks to residential and commercial customers in eight contiguous states. The Company owns an extensive regional network with over 16,000 route miles of fiber.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• AT&T Fiber: AT&T Fiber offers fiber-to-the-home internet with multi-gig speeds in markets that overlap with Glo Fiber's footprint (Ohio, Virginia). Competes directly on speed, bundling, and price in residential fiber.
• Frontier Communications: Frontier is a fiber-to-the-home and broadband ISP operating across many of the same Mid-Atlantic and Midwest states as Glo Fiber (Pennsylvania, West Virginia, Ohio, etc.). It competes head-to-head for residential and small-business fiber customers with multi-gig symmetrical offerings.
• Verizon Fios: Verizon Fios is a 100% fiber-to-the-home internet, TV, and phone service concentrated in the Mid-Atlantic and Northeast — directly overlapping with Glo Fiber's footprint in Maryland and Virginia. Both offer fiber internet plus TV and phone bundles to residential customers.
• Google Fiber: Google Fiber is a pure-play fiber ISP offering symmetrical multi-gig internet plus TV and phone bundles, similar to Glo Fiber's core offering. While geographic overlap is limited, it is a relevant comparable on business model, technology stack (FTTH), and product positioning.
• Kinetic by Windstream: Kinetic is Windstream's fiber-to-the-home internet service operating in rural and small-town markets across the Midwest, Mid-South, and parts of the Mid-Atlantic. Strongly comparable as a regional fiber ISP pursuing multi-gig speeds in lower-density markets.
• Metronet: Metronet is a regional fiber-to-the-home ISP operating in the Midwest and South, acquired by T-Mobile in 2024. Closely comparable as a regional fiber provider expanding multi-gig services in secondary markets with triple-play offerings.
• Brightspeed: Brightspeed is a regional fiber ISP formed from Lumen Technologies' divestiture, building fiber across the Midwest and Southeast. Directly comparable as a regional fiber roll-up strategy with overlapping customer base and product mix.
• Armstrong: Armstrong is a regional fiber and cable broadband operator serving Pennsylvania, Ohio, West Virginia, Maryland, and Virginia — a footprint that directly overlaps Glo Fiber's. It offers multi-gig internet, TV, and phone bundles to residential customers.

Broad incumbents

• Comcast Xfinity: Comcast Xfinity is the largest U.S. cable broadband and pay-TV provider, offering internet, TV, and phone across Glo Fiber's entire footprint. A broad incumbent competitor with hybrid fiber-coaxial network and significant marketing, mobile bundling, and content advantages.
• Spectrum (Charter Communications): Spectrum is a major U.S. cable broadband operator competing across Ohio, Pennsylvania, Virginia, and other Glo Fiber markets. Competes as a broad incumbent offering gigabit internet, TV, voice, and Spectrum Mobile bundles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/glofiber
• LinkedInlinkedin.com/company/glo-fiber
• Instagraminstagram.com/glofiber
• Xx.com/GloFiber

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glo Fiber