Two Hat Security
Two Hat Security, operating as Community Sift, provides AI-powered real-time content moderation for online gaming and social platforms, classifying 100B+ interactions monthly across 22 languages. The platform is sold primarily through Microsoft's enterprise sales channel to customers including Xbox, EA, Kabam, and Supercell.
- Company typePrivate
- Founded2012
- HeadquartersKelowna, Canada
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Two Hat Security does
Two Hat Security, operating commercially as Community Sift, builds an AI-powered content moderation platform designed for online gaming communities, social platforms, and other user-generated content environments. The core technology combines natural language processing, computer vision (added via the January 2019 ImageVision acquisition), anomaly detection, and multimodal classification to evaluate text, image, and video content in real time. The platform currently classifies more than 100 billion human interactions per month across 22 premium languages, and is engineered specifically to handle adversarial community content — leetspeak, unicode subversions, evolving slang, and novel abuse vectors that generic moderation tools struggle to interpret. Disclosed performance metrics indicate an 88% reduction in moderator workload and a 96% reduction in toxic incidents for enterprise deployments.
The company's go-to-market is structured almost entirely around Microsoft's distribution ecosystem: Community Sift is sold as a Microsoft product through Microsoft Enterprise Sales, the Microsoft Marketplace, and direct API/SDK integration. This channel relationship effectively functions as the company's primary sales motion, with named enterprise customers including Xbox, Electronic Arts, Kabam, Supercell, Flip, and MSN. The business model is enterprise SaaS with annual contract commitments, custom classifier tuning, and volume-based pricing tied to the number of classified interactions. Partnerships with Discord and the broader Microsoft Security Ecosystem extend the platform's reach into adjacent community-safety surfaces.
The company was founded in 2012 and is headquartered in Kelowna, Canada, with a headcount of 51–100 employees. Leadership includes Laurence Brockman (VP Core Services), Carlos Figueiredo (Director, Community Trust & Safety), and Christina O'Reilly (Head of Marketing). Four disclosed funding rounds have raised approximately $9.9M in total, with the most recent — a $7.5M growth round in November 2019 led by Tam Holdings with Makers Fund and Taubman Capital — being the largest by an order of magnitude. The combination of a multi-year gap in external financing and deep operational integration with Microsoft suggests the business is now operating primarily as a component of Microsoft's Trust & Safety product portfolio rather than as an independent fundraising entity.
Two Hat Security firmographics
Firmographics- Name
- Two Hat Security
- Website
- https://twohat.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Two Hat Security, operating as Community Sift, provides AI-powered real-time content moderation for online gaming and social platforms, classifying 100B+ interactions monthly across 22 languages. The platform is sold primarily through Microsoft's enterprise sales channel to customers including Xbox, EA, Kabam, and Supercell.
- Ownership category
- akta.pro rank
Two Hat Security industry classification
Industry- Product category
- Trust & Safety / Content Moderation Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Information (51)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Community Safety, Moderation & Trust Tools (UGC moderation, anti-toxicity) (MPAFAIAJ)
- akta.pro secondary industries
- Social Media & Community Moderation (BPAAALAA), Moderation, Safety & Toxicity Detection (HDAAADAH), UGC Moderation, Trust & Safety Platforms (MPACABAL)
Keywords
Where Two Hat Security is headquartered
LocationHeadquarters
- HQ city
- Kelowna
- HQ country
- Canada
- HQ region
- North America
Markets served
Two Hat Security business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Content Moderation Subscription: Microsoft offers Community Sift at several different pricing tiers with options for different languages, image scanning models, and add-on functionality like optical character recognition, Discord plug-in. Revenue is generated through tiered subscription pricing with customization options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Multiple tier options for different company sizes and needs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Two Hat Security product offering
Product offeringCore offering
Two Hat Security builds and operates Community Sift, an AI-powered content moderation platform that classifies, filters, and escalates user-generated text, images, videos, and usernames in real time. The product combines machine learning and next-generation AI with human expertise to enforce community guidelines, reduce moderator workload, and protect users from toxicity, harassment, and harmful content across gaming and online community platforms.
Product overview
Community Sift is a single AI-powered content moderation platform that combines artificial intelligence with human expertise. The platform provides text, image, and video classification with real-time moderation capabilities, featuring Natural Language Processing, Image & Video Moderation, and Custom Policy Guides. The solution is designed for community builders to filter harmful content, escalate cases to moderators, and enforce community guidelines.
Differentiator
Problem solved
Functional benefit
Brands
- Community Sift: AI-powered content moderation platform that classifies, filters, and escalates user-generated content in real-time. Combines machine learning and AI to identify and moderate content in violation of community standards.
Products and services
- Community Sift Community Sift is an AI-powered content moderation platform that classifies, filters, and escalates user-generated text, images, videos, and usernames in real time. It combines advanced machine learning and next-generation AI with human-in-the-loop decisioning and is sold primarily to enterprise gaming studios, social platforms, and large online communities through Microsoft's enterprise sales channel.
Quantifiable outcome
- 88% reduction of moderator workload with AI-enhanced decisioning
- +2 more outcomes
Companies that use Two Hat Security
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
Two Hat Security technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature5 records
Two Hat Security partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- DiscordcoreDiscord plug-in integration available as add-on functionality for Community Sift customers wanting to moderate Discord-based communities
- Microsoft Security EcosystemcoreCommunity Sift operates as a Microsoft Security product, integrated into the broader Microsoft security and gaming ecosystem including Azure, Microsoft 365, and Xbox platforms
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Two Hat Security competitors and assessment
Company assessmentDirect peers
- ActiveFence: ActiveFence is a leading AI-driven trust & safety platform that proactively detects harmful content across text, image, audio, and video for platforms and enterprise customers. It is the most directly comparable competitor to Community Sift, serving overlapping gaming, social, and UGC platform customers with similar multi-modal AI moderation capabilities.
- Hive: Hive provides AI-as-a-service APIs for content moderation, including text, image, and video classification, serving platforms and developers with similar multi-modal capabilities to Community Sift. Its API-first delivery model and focus on UGC platforms make it a close direct competitor.
- Besedo: Besedo offers AI-powered and human-in-the-loop content moderation for marketplaces, dating apps, gaming, and social platforms. It competes with Community Sift in the same UGC moderation buyer segment with overlapping enterprise customers.
- WebPurify: WebPurify provides AI and human content moderation services for user-generated content across text, images, video, and profiles. It targets platforms and online communities with similar moderation needs as Community Sift's gaming and social customers.
- Crisp Thinking: Crisp Thinking provides social media and chat moderation, including anti-bullying, hate speech, and safeguarding detection for brands, gaming, and online communities. Its focus on real-time social harm detection makes it a direct comparable for Community Sift's gaming and social platform use cases.
Broad incumbents
- Microsoft Azure AI Content Safety: Azure AI Content Safety is Microsoft's first-party hyperscaler moderation service, offering text and image harm detection as part of the broader Azure AI platform. It is both an internal potential replacement and a broader-incumbent competitor, especially for non-gaming enterprise buyers who prefer a native hyperscaler solution.
- Amazon Rekognition / AWS Content Moderation: AWS offers content moderation APIs through Rekognition and other services as part of its broader cloud platform. It is a broad-incumbent alternative for enterprise customers evaluating moderation tools against bundled hyperscaler offerings.
- Google Cloud Vision AI / Content Moderation: Google Cloud provides content moderation and Vision AI capabilities as part of its broader AI/ML platform. It competes for the same enterprise moderation wallet share, often bundled with broader Google Cloud consumption commitments.
Emerging players
- Spectrum Labs (ActiveFence): Spectrum Labs specialized in AI-driven toxicity detection for gaming and dating platforms before being acquired by ActiveFence. It is included as an emerging-player reference point that previously competed head-to-head with Community Sift in gaming community moderation.
Others
- Two Hat / Community Sift reseller: TELUS, ModSquad: ModSquad is a digital engagement and content moderation services provider combining AI tools with human moderators. It is an ecosystem peer — adjacent rather than direct — because it blends human-moderation services with AI tooling similar to what Community Sift offers, and serves overlapping enterprise customers as a partner or competitor depending on the deal.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Two Hat Security social profiles
Digital presenceTwo Hat Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
Two Hat Security leadership team
Management profileNumber of profiles
Profiles3 records
Two Hat Security funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Two Hat Security M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Two Hat Security
What does Two Hat Security do?
Two Hat Security builds and operates Community Sift, an AI-powered content moderation platform that classifies, filters, and escalates user-generated text, images, videos, and usernames in real time. The product combines machine learning and next-generation AI with human expertise to enforce community guidelines, reduce moderator workload, and protect users from toxicity, harassment, and harmful content across gaming and online community platforms.
When was Two Hat Security founded?
Two Hat Security was founded in 2012. It employs 51 to 100 people.
Where is Two Hat Security based?
Two Hat Security is headquartered in Kelowna, Canada, in the North America region.
How does Two Hat Security make money?
One revenue line is on record: content Moderation Subscription.
Who are Two Hat Security's main competitors?
Direct peers on record are ActiveFence, Hive, Besedo, WebPurify and Crisp Thinking. Broad incumbents are Microsoft Azure AI Content Safety, Amazon Rekognition / AWS Content Moderation and Google Cloud Vision AI / Content Moderation. Spectrum Labs (ActiveFence) is listed as an emerging player. Two Hat / Community Sift reseller: TELUS, ModSquad is listed as an others.
Does Two Hat Security have an API?
No public API is recorded for Two Hat Security.
What industry is Two Hat Security in?
Two Hat Security's product category is Trust & Safety / Content Moderation Software. Its primary akta.pro industry code is MPAFAIAJ, Community Safety, Moderation & Trust Tools (UGC moderation, anti-toxicity), with a secondary code of BPAAALAA, Social Media & Community Moderation. Its NAICS code is 5182 and its SIC code is 7371.