Circuitry.ai
Circuitry.ai provides Enterprise AI-as-a-Service applications that apply decision intelligence to service, parts, warranty, and product advisory workflows for OEMs, manufacturers, and service contract administrators in heavy equipment, medical device, automotive, and industrial sectors.
- Company typePrivate
- Founded2023
- HeadquartersTampa, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Circuitry.ai does
Circuitry.ai is a privately held Enterprise AI-as-a-Service provider founded in 2023 and headquartered in Tampa, Florida, with a delivery office in Hyderabad, India. The company builds a Decision Intelligence Platform that orchestrates predictive machine learning models, generative AI grounded by Retrieval-Augmented Generation, and agentic AI workers purpose-built for the service, parts, warranty, and product advisory workflows of OEMs, manufacturers, third-party administrators, and service contract providers across heavy equipment, medical devices, automotive, building products, and industrial segments. Its product surface comprises four named modules—Service Advisor (AI-powered service resolution and guided diagnostics), Parts Advisor (parts identification and recommendations), Warranty Decision Intelligence (claims adjudication, anomaly detection, and workflow automation), and Product Advisor (guided selling and product Q&A)—delivered through PAL, a conversational interface available as a web app, Chrome and Edge browser extensions, and iOS/Android mobile apps with WhatsApp and SMS connectivity.
The platform operates as a non-rip-and-replace layer that integrates with existing ERP, CRM, FSM, and warranty administration systems via RESTful APIs, ingesting structured data (repair history, warranty claims, parts orders, sensor data) and unstructured data (manuals, schematics, MP4 videos, repair photos) for multi-modal processing. Each customer's data and models are tenant-isolated, and the platform is SOC 2, GDPR, and ISO 27001 compliant, leveraging AWS, Microsoft Azure, Google Cloud Platform, and OpenAI as core infrastructure and model subprocessors. Named customers include Takeuchi (heavy equipment), Kingspan Light + Air (building products), CARS Protection Plus (vehicle service contracts), Endurance, Hendrick, Noah Medical, Quadient, and Hypertec.
Circuitry.ai monetizes through subscription licensing for AI applications priced in three tiers based on decision volume, usage-based pricing for AI infrastructure and data platform measured in minutes consumed, optional premium support, and a 30-day proof-of-value program that includes white-glove onboarding and a 50% discount on the first three months of subscription. Go-to-market combines enterprise field sales, channel partnerships (OwlSure for systems integration and managed services, Service Xcelerator for claims and dispatch), self-serve proof-of-value evaluation, and event-driven demand generation at industry conferences. The company closed a seed funding round exceeding $190 million in April 2026 led by DeepWork Capital with DST Global, Salesforce Ventures, Florida Opportunity Fund, Lasagna, and Lookout Ventures.
Circuitry.ai firmographics
Firmographics- Name
- Circuitry.ai
- Legal name
- Circuitry.ai
- Website
- https://circuitry.ai
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Circuitry.ai provides Enterprise AI-as-a-Service applications that apply decision intelligence to service, parts, warranty, and product advisory workflows for OEMs, manufacturers, and service contract administrators in heavy equipment, medical device, automotive, and industrial sectors.
- Ownership category
- akta.pro rank
Circuitry.ai industry classification
Industry- Product category
- Enterprise AI Decision Intelligence Software
- NAICS
- Software Publishers (5132), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)
Keywords
Where Circuitry.ai is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Circuitry.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Licensing (AI Applications): Subscription pricing for AI applications based on the number or volume of decisions at three tiers. Fee includes license, maintenance, support, and hosting. Optional premium support subscription and additional AI/ML capacity packages available.
- Usage-Based Infrastructure: Usage-based pricing for AI infrastructure and data platform based on number of minutes consumed, similar to cloud provider billing. Customers pay for actual compute and data processing usage.
- Professional Services: Optional premium support services and additional AI/ML capacity packages beyond the base subscription. Implementation and integration services provided through partners such as OwlSure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | AI Application Subscription Tiers (3 tiers based on decision volume) |
| Usage-based | Pay-as-you-go | Usage-Based Infrastructure Pricing |
| Freemium | Monthly | Proof of Value / Free Trial |
| Subscription | Annual | Optional Premium Support |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Circuitry.ai product offering
Product offeringCore offering
Circuitry.ai sells an Enterprise AI-as-a-Service Decision Intelligence platform that combines predictive ML models, generative AI (LLMs), and agentic AI to automate service, parts, warranty, and product decisions for manufacturers and OEMs. Named applications include Service Advisor, Parts Advisor, Warranty Decision Intelligence, and Product Advisor, all accessed through the PAL conversational interface across web, browser extension, and mobile.
Product overview
Circuitry.ai is an Enterprise AI-as-a-Service (AIaaS) provider offering a modular platform-plus-products architecture. At its core is the Decision Intelligence Platform, which orchestrates predictive ML models (AI Analysts), generative reasoning (AI Advisors), and autonomous execution (AI Agents) across the entire service lifecycle. Four named product modules sit atop this platform: Service Advisor (AI-powered service resolution and guided diagnostics), Parts Advisor (AI-powered parts identification and recommendations), Warranty Decision Intelligence (AI-powered warranty and claims management), and Product Advisor (AI-powered guided selling and product recommendations). These are accessed through PAL (Personal AI Layer), a conversational interface available via web, browser extensions (Chrome/Edge), and mobile app (iOS/Android). The products are delivered as a subscription with usage-based pricing, with optional premium support and a 30-day POV program for evaluation.
Differentiator
Problem solved
Functional benefit
Products and services
- Decision Intelligence Platform Core AI-powered platform that connects structured outputs from predictive ML models, natural language understanding from LLMs, autonomous execution via AI agents, and domain-specific knowledge from manufacturer data, serving as the unified intelligence layer powering all Circuitry.ai advisors, analysts, and agents across the service lifecycle.
- Service Advisor AI-powered service resolution advisor that delivers accurate, context-specific answers, guided diagnostics, and step-by-step repair instructions to service technicians, contact center agents, and customers. Trained on comprehensive service knowledge bases including manuals, repair history, and symptom data, accessible via web, mobile, and conversational interfaces.
- Parts Advisor AI-powered parts recommendation advisor that instantly identifies and recommends the correct parts for repairs by processing parts catalogs, schematics, service repair orders, warranty claims, and parts order history. Reduces misidentified parts, improves first-time fix rates, and optimizes inventory management.
- Warranty Decision Intelligence AI-powered warranty management platform that augments existing warranty management software without rip-and-replace. AI warranty workers (Advisors, Analysts, and Agents) automate claims processing, provide data-driven insights, deliver coverage recommendations, and flag anomalies to improve claim accuracy and consistency.
- Product Advisor AI-powered guided selling solution that provides real-time conversational answers to product questions, personalized product recommendations, and a clear path to purchase across websites, mobile apps, social media, and messaging platforms, with claimed conversion increases of up to 30%.
- PAL (Personal AI Layer) Conversational AI interface that connects customers, internal teams, and channel partners to Circuitry.ai's network of AI-powered Advisors, Analysts, and Agents. Accessible via web application, Chrome and Edge browser extensions, and iOS and Android mobile apps, with multichannel connectivity including WhatsApp, SMS, and messaging platforms.
Quantifiable outcome
- 35% productivity boost
- +10 more outcomes
Companies that use Circuitry.ai
Customer profileNamed customers9 records
Segments8 records
Ideal customer profiles3 records
Circuitry.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability14 records
Feature9 records
Circuitry.ai partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- CARS Protection PluscoreCARS Protection Plus, a provider of vehicle service contracts, deployed Circuitry.ai's Warranty Decision Intelligence platform to streamline claims handling operations. Implementation completed in under three months. AI system integrates with the company's existing claims administration system to help adjusters evaluate coverage, score claims, identify decision factors, and automate routine notifications.
- OwlSurecoreStrategic partnership to help enterprises deploy AI across service, parts, and warranty operations. Combines Circuitry.ai's Service Decision Intelligence Platform with OwlSure's systems integration and managed services capabilities. Joint offering enables 'Autonomous Service Journeys' with claimed productivity gains of 20-50% across service and claims teams. Partnership designed to help enterprises overcome AI integration challenges, data quality issues, and enterprise-scale deployment obstacles.
- Service XceleratorcoreStrategic partnership to develop an integrated AI-powered service and warranty platform for the consumer product sector. Collaboration combines Circuitry.ai's AI-driven decision intelligence with Service Xcelerator's claims and dispatch modules, aiming to optimize the service lifecycle and reduce claim handling times.
- Amazon Web Services (AWS)coreCloud infrastructure and hosting provider for Circuitry.ai's core services. AWS processes customer data, application logs, and backups. Listed as subprocessors with data processed in USA.
- Microsoft AzurecoreAI, ML, and Data Lakehouse infrastructure. Microsoft Azure processes customer data, datasets for AI/ML models, and analytics. Listed as subprocessors with data processed in USA.
- Google Cloud Platform (GCP)coreAPIs and LLMs for Circuitry.ai's AI-powered features. GCP processes input prompts, text data, and user-generated content. Listed as subprocessors with data processed in USA.
- OpenAIcoreAI models powering Circuitry.ai's application AI-powered features. OpenAI processes input prompts, user queries, and any data provided to the model. Listed as subprocessors with data processed in USA.
Scale indicators13 records
Recent moves6 records
Expansion highlights1 record
Circuitry.ai competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Circuitry.ai social profiles
Digital presenceCircuitry.ai compliance and trust
Trust signalCompliance3 records
Circuitry.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Circuitry.ai leadership team
Management profileNumber of profiles
Profiles2 records
Circuitry.ai funding detail
Funding detailFunding overview
Funding rounds1 record
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Circuitry.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Circuitry.ai
What does Circuitry.ai do?
Circuitry.ai sells an Enterprise AI-as-a-Service Decision Intelligence platform that combines predictive ML models, generative AI (LLMs), and agentic AI to automate service, parts, warranty, and product decisions for manufacturers and OEMs. Named applications include Service Advisor, Parts Advisor, Warranty Decision Intelligence, and Product Advisor, all accessed through the PAL conversational interface across web, browser extension, and mobile.
Is Circuitry.ai a public or private company?
Circuitry.ai is a private company. It is classified as venture growth investor backed and is currently operating.
When was Circuitry.ai founded?
Circuitry.ai was founded in 2023. It employs 11 to 50 people.
Where is Circuitry.ai based?
Circuitry.ai is headquartered in Tampa, United States, in the North America region.
How does Circuitry.ai make money?
Three revenue lines are on record. Subscription Licensing (AI Applications) is the primary driver. The others are usage-Based Infrastructure and professional Services.
Does Circuitry.ai have an API?
Yes. Service Advisor offers Open API-compliant RESTful APIs for easy integrations with CRM, FSM, or other enterprise applications. The API enables enterprises to embed and connect Circuitry.ai's AI advisors into their existing workflows and systems.
What industry is Circuitry.ai in?
Circuitry.ai's product category is Enterprise AI Decision Intelligence Software. Its primary akta.pro industry code is HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 5132 and its SIC code is 7372.