What Tucuvi does

Tucuvi is a Madrid-based HealthTech company that provides a CE-marked AI platform for automating clinical patient phone consultations and care management. The company's flagship product, LOLA, is a voice AI clinical agent that autonomously conducts phone conversations with patients for clinical follow-ups, symptom assessment, medication management, and care coordination. The platform is built on a multi-agent architecture in which LOLA coordinates purpose-specific AI agents for distinct clinical tasks, combined with deterministic safety systems, real-time hallucination monitoring, and human-in-the-loop quality control. The integrated offering includes the Tucuvi Dashboard for clinician monitoring and alerting, plus a portfolio of 35+ evidence-based clinical protocols configurable to customer workflows.

Tucuvi integrates with 50+ EHR systems via FHIR-based connectors and holds Class IIb Software as a Medical Device certification — the first AI platform in Europe to achieve this regulatory milestone for both its voice AI agent and care management platform. The company primarily serves hospitals, integrated healthcare systems, and public health institutions, with 60+ healthcare organization customers across Europe including Hospital Vall d'Hebrón, Hospital 12 de Octubre, Hospital Bellvitge, Grupo Quirón Salud, South Warwickshire NHS Foundation Trust, Hospital Son Espases, and Ribera Salud. Documented clinical outcomes include 80% automation in nursing follow-up flows, 54.69% reduction in heart failure readmissions, 43.7% reduction in COPD emergency admissions, and 90%+ patient adherence rates. The company has expanded into life sciences with partnerships involving Bristol Myers Squibb, AstraZeneca, Johnson & Johnson, and GSK for treatment adherence and vaccination campaigns.

The business model is a subscription-based SaaS platform with quote-based enterprise pricing sold via a direct enterprise sales motion targeting clinical and IT decision-makers. The company maintains offices in Madrid (headquarters) and New York (US operations). As of January 2026, Tucuvi raised €17 million ($20 million) in Series A funding led by Cathay Innovation and Kfund's Leadwind, with participation from Frontline Ventures, Seaya Ventures, and Shilling, to scale the LOLA platform and accelerate commercial expansion across Europe and the United States.

Name

Tucuvi

Legal name

Tucuvi Care, S.L.

Website

https://tucuvi.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Tucuvi is a Madrid-based HealthTech company providing a CE-marked AI voice agent platform that automates clinical patient phone consultations and care management for hospitals and healthcare systems across Europe.

Ownership category

akta.pro rank

Product category

Healthcare Conversational AI / Clinical Care Management Software

NAICS

Computer Systems Design and Related Services (54151), Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Voice AI healthcare
• Clinical automation
• Patient follow-up
• Care management
• Telemedicine platform

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI Care Management Platform Subscription: Subscription-based SaaS model providing access to LOLA voice AI agent and Tucuvi Health Manager platform. Deployed to healthcare organizations for clinical follow-up automation and patient care coordination.
2. Enterprise Software Licensing: Enterprise-ready service licensing for healthcare organizations. Includes configurable clinical protocols, deployment support, and integration services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Tucuvi sells an AI-powered, CE-marked (Class IIb Software as a Medical Device) care management platform whose centerpiece is LOLA, an autonomous voice AI clinical agent that conducts phone conversations with patients for follow-ups, symptom assessment, medication checks, appointment management, and care coordination. The platform also includes the Tucuvi Health Manager dashboard for clinicians, configurable evidence-based clinical protocols, and integration with more than 50 EHR systems via FHIR-compliant APIs. Customers are healthcare organizations (hospitals, public health systems, pharmaceutical companies, and payers) that deploy it on a subscription basis to augment nursing capacity and automate clinical workflows.

Product overview

Tucuvi offers a unified AI-powered healthcare platform centered on LOLA, a voice AI clinical agent that conducts autonomous patient phone conversations. The platform comprises three integrated components: LOLA for voice-based patient interactions, the Tucuvi Dashboard for clinician monitoring and alerts, and configurable Care Plans based on clinical protocols. All components operate under the Tucuvi Health Manager platform, which is certified as a Class IIb Software as a Medical Device and integrates with existing EHR systems via API and over 50 built-in connectors. The company serves healthcare organizations across Europe and the United States.

Differentiator

Problem solved

Functional benefit

Brands

• LOLA: Voice AI clinical agent for autonomous phone conversations with patients, conducting follow-ups, symptom assessment, and care coordination.
• Tucuvi Health Manager
• Tucuvi Dashboard

Products and services

• LOLA Voice AI Clinical Agent CE-marked autonomous voice AI clinical agent that conducts phone conversations with patients for clinical follow-ups, symptom assessment, medication checks, appointment scheduling, and care coordination; deployed by hospitals, health systems, and pharmaceutical companies.
• Tucuvi Health Manager Unified, fully interoperable AI care management platform that encompasses the LOLA voice AI agent, clinician dashboard, and configurable evidence-based care protocols; integrates with 50+ EHR systems via FHIR-compliant APIs and is sold on a subscription basis to healthcare organizations across Europe and the US.

Quantifiable outcome

• Up to 80% automation in nursing follow-up flows
• +8 more outcomes

Named customers19 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ATA (American Telemedicine Association)coreStrategic or Co-development PartnerTop-tier industry association partnership. Tucuvi partners with ATA for thought leadership and industry collaboration in telehealth and remote patient monitoring.
• CHIME (College of Healthcare Information Management Executives)coreStrategic or Co-development PartnerTop-tier industry association partnership. Collaboration with CHIME for healthcare IT leadership and digital transformation initiatives.
• Sociedad Española de Informática de la SaludcoreStrategic or Co-development PartnerSpanish health informatics society partnership for industry collaboration and standards development in healthcare technology.
• Bristol Myers SquibbminorStrategic or Co-development PartnerCollaboration on cardiomyopathy treatment improvement through technology innovation. Joint work to improve patient outcomes in cardiovascular care.
• AstraZenecaminorStrategic or Co-development PartnerHealthcare AI partnership focused on patient care innovation and treatment support programs.
• Johnson & JohnsonminorStrategic or Co-development PartnerHealthcare AI collaboration for patient support and care coordination programs.
• GSKminorStrategic or Co-development PartnerCollaboration on vaccination campaign AI support for adult immunization programs including herpes zoster and pneumococcal vaccines.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hippocratic AI: Hippocratic AI builds voice-first generative AI agents for healthcare, focused on patient-facing conversations and care management. Direct peer given shared voice AI clinical agent architecture, patient outreach use cases, and healthcare provider customer base.
• Notable: Notable automates patient outreach, scheduling, and follow-up workflows for health systems using AI. Direct peer given overlapping patient engagement automation, appointment management, and care coordination use cases served to hospital customers.
• Suki AI: Suki is a voice AI clinical assistant for doctors that automates documentation and administrative tasks. Direct peer due to comparable voice AI healthcare platform positioning, EHR integration approach, and enterprise sales motion to hospitals.
• DeepScribe: DeepScribe provides ambient AI for clinical documentation and patient encounter automation. Direct peer due to shared voice AI for healthcare positioning, EHR integration, and enterprise sales motion to provider organizations.
• Abridge: Abridge provides ambient AI for clinical documentation and patient conversations in US health systems. Direct peer because it operates voice AI for healthcare provider workflows with similar B2B enterprise SaaS model, though focused on clinician documentation rather than patient outreach.
• Nabla: Nabla provides ambient AI for clinical documentation and patient encounters with strong European presence. Direct peer because it serves the same healthcare voice AI category with similar technology stack and target customers in hospitals and clinics.
• Conversa Health (LifeLink): Conversa Health provides automated patient engagement and virtual care conversations for health systems. Direct peer due to shared automated patient conversation platform, care plan delivery, and EHR-integrated patient outreach model.

Emerging players

• Infermedica: Infermedica offers AI-powered symptom assessment and patient triage tools for healthcare organizations and insurers. Emerging player with partial overlap on patient-facing AI conversations, though focused on triage/symptom checking rather than longitudinal care management.

Broad incumbents

• Microsoft (Nuance DAX): Microsoft acquired Nuance and offers DAX Copilot for ambient clinical documentation integrated with the Microsoft Cloud for Healthcare stack. Broad incumbent that competes via EHR-bundled voice AI in the same provider segment, with massive distribution and capital advantages.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TucuviCare
• YouTubeyoutube.com/channel/UCFu2jRuKO5lnbhwmhxSqs1Q
• LinkedInlinkedin.com/company/tucuvi

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tucuvi