Bank of Oak Ridge
Bank of Oak Ridge is an employee-owned North Carolina community bank (founded 2000) serving Triad consumers, SMBs, and nonprofits with deposits, SBA and consumer lending, treasury services, and an affiliated insurance agency, via five branches and Fiserv-powered digital channels.
- Company typePublic
- Founded2000
- HeadquartersGreensboro, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Bank of Oak Ridge does
Bank of Oak Ridge is an employee-owned community bank headquartered in Oak Ridge, North Carolina, established in 2000 and operating as a wholly owned subsidiary of Oak Ridge Financial Services, Inc. (OTCPink: BKOR). It serves individuals and small-to-medium businesses across the North Carolina Triad through five physical branches (Oak Ridge, two in Greensboro, High Point, and Summerfield) supported by Interactive Teller Machines, a Fiserv-powered mobile and online banking platform, and 24/7 telephone banking. Its deposit, lending, and payments product set spans personal and business checking and savings (including Health Savings Accounts — in which it was first-to-market in North Carolina at founding), Visa debit and credit cards with a uChoose Rewards program, mortgage/HELOC/auto lending, SBA Preferred Lender loans, business term loans and lines of credit, treasury management (ACH, wire, Remote Deposit Capture, Positive Pay), FedNow instant payments, Zelle, and digital wallet support (Apple/Google/Samsung Pay). A wholly owned subsidiary, Oak Ridge Insurance Services, distributes personal and commercial lines through 19 carrier partnerships, contributing a non-deposit fee stream alongside core net interest income.
The bank's revenue model relies primarily on net interest income (interest earned on commercial, consumer, mortgage, and SBA loans net of deposit interest expense) supplemented by recurring deposit-account service fees (e.g., Business Money Market $10/month, Business Partner Checking $20/month, Business Interest Checking $40/month), card interchange, SBA loan guarantee fees, cash-management transaction fees, and insurance commissions. Technology architecture is largely outsourced — Fiserv DNA as the core banking system since 2019, with VeriSign SSL, Deluxe check printing, and third-party credit-bureau integrations for fraud and identity services — meaning the bank competes on local service, regulatory relationships (SBA Preferred Lender, FDIC-insured, CRA-focused), and employee-ownership culture rather than proprietary technology. Customer testimonials and 500+ five-star reviews evidence deep SMB and household relationships averaging a decade or longer, anchored by ClickSwitch onboarding friction reduction and personalized local decision-making on loans.
Distribution combines physical branch access, ITM-extended hours, mobile and online self-service, Inside Sales via a Client Connect phone team, and the Oak Ridge Insurance Services channel. Marketing is community-led: civic sponsorships (Junior Achievement, Big Brothers Big Sisters, United Way, Greensboro Symphony), FDIC Money Smart financial-education content, customer testimonials, and a "Spectacularly Local" registered-trademark positioning rather than paid digital acquisition. Recent material shifts include a 2025–2026 leadership refresh (Tom Wayne continuity with Kevin Reid promoted to EVP in March 2026, Steve Neal's board retirement), a Q1 2026 dividend hike of 14%, and rising credit drag with nonperforming assets at 1.42% of total assets (versus 0.67% a year earlier), concentrated in 16 nonperforming SBA loans.
Bank of Oak Ridge firmographics
Firmographics- Name
- Bank of Oak Ridge
- Legal name
- Bank of Oak Ridge
- Website
- https://bankofoakridge.com
- Company type
- Public
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Bank of Oak Ridge is an employee-owned North Carolina community bank (founded 2000) serving Triad consumers, SMBs, and nonprofits with deposits, SBA and consumer lending, treasury services, and an affiliated insurance agency, via five branches and Fiserv-powered digital channels.
- Ownership category
- akta.pro rank
Bank of Oak Ridge industry classification
Industry- Product category
- Community Banking
- NAICS
- Commercial Banking (52211), Depository Credit Intermediation (5221)
- SIC
- Personal Credit Institutions (6141)
- akta.pro primary industry
- SME Lending Platforms & Embedded SME Credit (FSAKAGAJ)
Keywords
Where Bank of Oak Ridge is headquartered
LocationHeadquarters
- HQ city
- Greensboro
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Bank of Oak Ridge business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Net Interest Income: Interest income from loans (commercial, consumer, mortgage, SBA) minus interest paid on deposits. Core revenue driver for the bank.
- Deposit Account Fees: Monthly service fees on checking and money market accounts (Business Essential: varies, Business Partner: $20/month, Business Analysis: $20/month, Business Interest: $40/month, Non-Profit: no monthly fee)
- Card Interchange Revenue: Transaction fees from debit and credit card usage, including uChoose Rewards program
- Insurance Commissions: Commission revenue from Oak Ridge Insurance Services subsidiary offering auto, home, business, life, umbrella and other insurance products through multiple carrier partnerships
- SBA Loan Guarantees: Fees and revenue from SBA Preferred Lender program for small business loans with government guarantees
- Cash Management Services: ACH origination, wire transfers, remote deposit capture, and other treasury management fees
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Identity Theft Protection - $6/month (free for Empower Checking clients) |
| Subscription | Monthly | Business Money Market - $10/month service fee, $50 opening deposit, $1,000 minimum |
| Subscription | Monthly | Business Essential Checking - Up to 250 items/month |
| Subscription | Monthly | Business Partner Checking - $20/month (waived with $5,000 balance), up to 500 items |
| Subscription | Monthly | Business Analysis Checking - $20/month analysis fee |
| Subscription | Monthly | Business Interest Checking - $40/month |
| Subscription | Monthly | Non-Profit Interest Checking - No monthly fee, up to 400 items |
| Usage-based | Pay-as-you-go | Business Lines of Credit - Starting at $5,000, variable rate |
| Other | Other | SBA Loans - Government-backed loans for business acquisition, expansion, refinancing |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels4 records
Bank of Oak Ridge product offering
Product offeringCore offering
Bank of Oak Ridge is a community bank offering personal and business deposit accounts, consumer and commercial loans (including SBA Preferred Lender loans, mortgages, auto loans, HELOCs, business term loans and lines of credit), Visa debit/credit cards, treasury/cash management services, and digital banking through a Fiserv-powered mobile app, online banking, and Interactive Teller Machines. An affiliated insurance agency, Oak Ridge Insurance Services, distributes auto, home, life, business, and specialty insurance through multiple carrier partnerships.
Product overview
Bank of Oak Ridge is an employee-owned community bank and subsidiary of Oak Ridge Financial Services, Inc. (OTCPink: BKOR), established in 2000 and headquartered in Oak Ridge, North Carolina. The bank offers a comprehensive suite of banking products and services through multiple channels (branch, mobile app, online banking, ITM, telephone) to individuals and businesses across the North Carolina Triad area. The product portfolio includes personal and business checking and savings accounts (including Health Savings Accounts as the first provider in North Carolina), Visa debit and credit cards with uChoose Rewards, mortgage and consumer lending products (auto loans, HELOCs), SBA Preferred Lender services, business term loans and lines of credit, and treasury management services (ACH, wire transfers, Remote Deposit Capture, Positive Pay). Digital banking capabilities are powered by Fiserv and include mobile banking, online banking with bill pay, digital wallets (Apple Pay, Google Pay, Samsung Pay), FedNow instant payments, Zelle person-to-person payments, credit monitoring tools, and identity theft protection. An affiliated insurance agency (Oak Ridge Insurance Services) provides additional products through multiple carrier partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Personal Checking Accounts
- Savings Accounts
- Health Savings Accounts (HSA)
- Business Money Market Accounts
- Business Checking Accounts
- Personal Debit Cards
- Personal Credit Cards
- Business Credit Cards
- Auto Loans
- Mortgage Loans
- Home Equity Line of Credit (HELOC)
- SBA Loans
- Business Term Loans
- Business Lines of Credit
- Mobile Banking App
- Online Banking and Bill Pay
- Digital Wallet
- FedNow Instant Payments
- Cash Management Services
- Remote Deposit Capture
- Positive Pay
- Interactive Teller Machines (ITMs)
- Identity Theft Protection
- Oak Ridge Insurance Services
Quantifiable outcome
- Over 500+ 5-star customer reviews
- +2 more outcomes
Companies that use Bank of Oak Ridge
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Bank of Oak Ridge technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature7 records
Bank of Oak Ridge partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- FiservcoreTechnology partner powering Bank of Oak Ridge's mobile banking app and online banking platform. Enables real-time balances, account management, mobile deposits, transfers, bill pay, card controls, and digital wallet integration.
- IntraFi NetworkcoreFDIC insurance network partner enabling multi-million-dollar FDIC protection on deposits through demand deposit accounts, money market deposit accounts, and CDs.
- Small Business Administration (SBA)coreSBA Preferred Lender status. SBA-backed loan programs for business acquisition, expansion, and debt refinancing. Government guarantee enables lending in otherwise difficult financing situations.
- VeriSigncoreProvides 128-bit secure server digital certificates and SSL protocol for encrypted data transfer on online banking services.
- FDICminorPartnership to offer FDIC Money Smart financial education curriculum to help adults enhance money management skills and banking relationships.
- Insurance Carrier Network (19 carriers)coreOak Ridge Insurance Services partners with 19 insurance carriers including American Modern, ASI, Bankers, Burns & Wilcox, Foremost, Hagerty, Heritage, Jackson Sumner, Johnson & Johnson, Liberty Mutual, National General, NCJUA, Progressive, Safeco, Tapco, The Hartford, Travelers, Universal, and Utica to offer auto, home, business, life, and specialty insurance products.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Bank of Oak Ridge competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Bank of Oak Ridge social profiles
Digital presenceBank of Oak Ridge compliance and trust
Trust signalCompliance3 records
Bank of Oak Ridge financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bank of Oak Ridge leadership team
Management profileNumber of profiles
Profiles11 records
Bank of Oak Ridge subsidiaries and ownership
Company hierarchySubsidiaries1 record
Bank of Oak Ridge funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bank of Oak Ridge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bank of Oak Ridge
What does Bank of Oak Ridge do?
Bank of Oak Ridge is a community bank offering personal and business deposit accounts, consumer and commercial loans (including SBA Preferred Lender loans, mortgages, auto loans, HELOCs, business term loans and lines of credit), Visa debit/credit cards, treasury/cash management services, and digital banking through a Fiserv-powered mobile app, online banking, and Interactive Teller Machines. An affiliated insurance agency, Oak Ridge Insurance Services, distributes auto, home, life, business, and specialty insurance through multiple carrier partnerships.
Is Bank of Oak Ridge a public or private company?
Bank of Oak Ridge is a public company. It is classified as public and is currently operating.
When was Bank of Oak Ridge founded?
Bank of Oak Ridge was founded in 2000. It employs 51 to 100 people.
Where is Bank of Oak Ridge based?
Bank of Oak Ridge is headquartered in Greensboro, United States, in the North America region.
How does Bank of Oak Ridge make money?
Six revenue lines are on record. Net Interest Income is the primary driver. The others are deposit Account Fees, card Interchange Revenue, insurance Commissions, SBA Loan Guarantees and cash Management Services.
Does Bank of Oak Ridge have an API?
No public API is recorded for Bank of Oak Ridge.
What industry is Bank of Oak Ridge in?
Bank of Oak Ridge's product category is Community Banking. Its primary akta.pro industry code is FSAKAGAJ, SME Lending Platforms & Embedded SME Credit. Its NAICS code is 52211 and its SIC code is 6141.