What FairShake does

FairShake Inc. was a California-based, privately-held for-profit company that built a consumer-facing platform to help individuals bring legal claims against large corporations through the American Arbitration Association (AAA). The platform automated the consumer arbitration filing process, reducing the time and paperwork burden of generating documents, mailing filings, and navigating procedural rules for users facing billing disputes, unauthorized charges, hidden fees, debt collection harassment, faulty products, and service contract violations. The company was founded in 2020 (per company history) by a team with legal and technology backgrounds, led by CEO and founder Teel Lidow and co-founder Max Kornblith, and raised a $3 million seed round in March 2020 led by First Round Capital with participation from BoxGroup, Founder Collective, Four Cities Capital, Toy Ventures, and Vista Venture Partners. The business model was a per-claim service model in which FairShake helped consumers file arbitration claims against large corporations (telecom, banking, retail, gyms), and reported that over 65% of its clients were offered compensation averaging $700 per claim.

FairShake Inc. is now defunct. The parent operating company ceased active operations around 2023, and the fairshake.com website was retained as a non-commercial informational resource rebranded as the Consumer Info Network. The site continues to host editorial content on consumer rights, federal consumer protection statutes (FCRA, FDCPA, TCPA, TILA), industry-specific complaint guides, and dispute resolution templates, but no longer accepts new claim submissions and does not generate service revenue. The site is geo-restricted from the European Union, Pennsylvania, and Ohio, consistent with U.S. consumer arbitration jurisdictional constraints. Headcount was 1–10 employees as of the last available data, with no active venture funding, parent company, or M&A activity referenced since the original 2020 seed round.

Name

FairShake

Legal name

FairShake Inc.

Website

https://fairshake.com

Company type

Private

Founded year

2017

Operating status

Closed

Headcount range

1–10 employees

Short description

FairShake Inc. was a defunct California-based company that built an automated platform to help individual U.S. consumers file arbitration claims against large corporations via the American Arbitration Association; the website now operates solely as a non-commercial consumer rights information resource.

Ownership category

akta.pro rank

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Core offering

FairShake operated a consumer-facing information and dispute-intake platform that provided editorial content, tools, and templates to help U.S. consumers understand consumer rights, file complaints, and pursue consumer arbitration claims under American Arbitration Association rules. The defunct FairShake Inc. previously automated the arbitration filing workflow, generating and mailing required documents on behalf of consumers, and connected qualifying claimants with a network of contingency-based attorneys. The surviving fairshake.com website now functions as a non-commercial consumer rights information and education resource (also doing business as Consumer Info Network).

Product overview

FairShake's Consumer Info Network (fairshake.com) is a single informational website and content platform, not a modular product suite. The defunct FairShake Inc. previously operated a consumer arbitration claims platform, but the current site functions solely as an educational content resource. The primary product is the website itself, which provides consumer rights guides, legal information, complaint templates, and educational content about consumer protection laws including the FCRA, FDCPA, TCPA, TILA, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Consumer Info Network (fairshake.com) Consumer rights information website providing guides, legal explainers, complaint templates, and educational content to help U.S. consumers understand and assert their rights against large corporations across industries including telecom, banking, retail, and personal finance; also doing business as Consumer Info Network. The site is the surviving product of the now-defunct FairShake Inc. and is maintained for public information only.

Quantifiable outcome

• Over 65% of FairShake clients were offered compensation, averaging $700 per claim
• +1 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• American Arbitration Association (AAA)coreTechnology or IntegrationFairShake previously partnered with the American Arbitration Association to automate and streamline the process of filing consumer disputes. The platform used AAA's procedural rules to help consumers bring claims through the pre-arbitration and arbitration process without needing to spend extensive time on document generation, mailing, and complex instructions.
• AgentSavvyminorOthersAgentSavvy is a free service that helps consumers choose real estate agents. FairShake hosted AgentSavvy content on its real estate section, with AgentSavvy credited as the content producer for the real estate agent selection guide.

Recent moves5 records

Expansion highlights1 record

Direct peers

• LegalZoom: Largest U.S. consumer-facing legal services platform offering document preparation, business formation, and dispute-related products. Most directly comparable to FairShake on consumer legal self-service and adjacent dispute/arbitration workflows.
• Rocket Lawyer: Subscription-based consumer and SMB legal services platform with document automation and on-demand attorney access. Comparable to FairShake's online self-service + attorney-network hybrid model.
• Nolo: Long-standing consumer legal information publisher (books, articles, DIY forms) covering many of the same consumer-rights topics as FairShake — FCRA, FDCPA, small claims, arbitration — and a direct analog to FairShake's content-led informational site.
• Avvo: Consumer-facing legal directory and Q&A platform connecting consumers with attorneys across practice areas including consumer disputes. Comparable on the consumer-to-attorney matching and consumer-rights content layer.
• LawDepot: Online legal document and template provider for consumers and small businesses. Overlaps with FairShake's template/guidance approach to dispute resolution and small-claims filings.

Emerging players

• Upsolve: Nonprofit consumer bankruptcy platform that helps users file Chapter 7 for free. Comparable as a tech-enabled consumer-rights service targeting individuals in distress, though narrower in legal scope than FairShake.
• People Clerk: Online platform helping consumers prepare and file small-claims court cases. Closely comparable to FairShake's small-claims-court alternative guidance for individual claimants.

Broad incumbents

• CFPB (Consumer Financial Protection Bureau): Federal regulator that publishes consumer-rights education and runs a free complaint portal against financial institutions. Overlaps heavily with FairShake's banking and debt-collection educational content and represents the public-sector alternative.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/fairshake

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FairShake