Digital Reasoning
Digital Reasoning is an AI cognitive computing platform developer, founded in 2000 and headquartered in Franklin, United States, serving healthcare and financial services enterprises with NLP-based surveillance, compliance, and clinical documentation solutions before its 2020 acquisition by Smarsh.
- Company typePrivate
- Founded2000
- HeadquartersFranklin, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Digital Reasoning does
Digital Reasoning is a developer of an artificial intelligence cognitive computing platform intended for businesses, founded in 2000 and headquartered in Franklin, United States, with a workforce of 101-250 employees. The company built proprietary AI/NLP capabilities for analyzing unstructured communications data, deployed primarily into regulated verticals — healthcare and financial services — where surveillance, compliance, and documentation use cases command premium contract economics. The platform underpinned clinical documentation workflows following the January 2016 acquisition of Shareable Ink and was embedded with marquee enterprise customers evidenced by strategic investors HCA Healthcare (healthcare) and Nasdaq (capital markets), alongside financial backers Goldman Sachs Growth Equity, Credit Suisse, and Lemhi Ventures.
The company operated an enterprise go-to-market model, evidenced by dedicated senior sales leadership covering Americas (Chris Hasenbein, SVP), EMEA and APAC (John Holland, SVP), and a National Director of Sales for Healthcare (Kevin Helms), with an SVP of Healthcare Solutions (Chris Cashwell) supporting vertical depth. The technology stack was led by a Chief Analytics Officer (Uday Kamath) and Chief Product Officer (Brandon Carl), under Executive Chairman Tim Estes, with Brook Hazelton serving as President and Co-CEO. Cumulative disclosed funding exceeded $130 million across rounds from 2010 through 2020, including IQT (In-Q-Tel), Nashville Capital Network, Credit Suisse, Goldman Sachs Growth Equity, HCA Healthcare, Lemhi Ventures, Nasdaq, and BNP Paribas Private Equity as lead investors in successive rounds. In 2020, Digital Reasoning was acquired by Smarsh and integrated into a broader digital communications governance and archiving platform, ending its standalone operating history.
Digital Reasoning firmographics
Firmographics- Name
- Digital Reasoning
- Website
- https://digitalreasoning.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Digital Reasoning is an AI cognitive computing platform developer, founded in 2000 and headquartered in Franklin, United States, serving healthcare and financial services enterprises with NLP-based surveillance, compliance, and clinical documentation solutions before its 2020 acquisition by Smarsh.
- Ownership category
- akta.pro rank
Digital Reasoning industry classification
Industry- Product category
- Cognitive Computing / AI Analytics Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)
- akta.pro secondary industry
- Q&A and Knowledge Discovery Platforms (BPAMAAAF)
Keywords
Where Digital Reasoning is headquartered
LocationHeadquarters
- HQ city
- Franklin
- HQ country
- United States
- HQ region
- North America
Markets served
Digital Reasoning business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Digital Reasoning product offering
Product offeringCore offering
Digital Reasoning develops an artificial intelligence cognitive computing platform intended for businesses. The platform applies AI techniques including natural language processing and machine learning to analyze unstructured data such as communications, documents, and other text-based content for enterprise use cases. The company was founded in 2000 and is headquartered in Franklin, Tennessee, with a workforce of 101-250 employees.
Differentiator
Problem solved
Functional benefit
Products and services
- Digital Reasoning Cognitive Computing Platform
Companies that use Digital Reasoning
Customer profileIdeal customer profiles1 record
Digital Reasoning technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Digital Reasoning partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Digital Reasoning competitors and assessment
Company assessmentBroad incumbents
- Palantir Technologies: Palantir is a large enterprise AI and data-analytics platform with deep government and regulated-industry penetration, competing for the same strategic AI deployments as Digital Reasoning but at significantly larger scale.
- IBM Watson: IBM Watson is a broad enterprise AI platform spanning NLP, knowledge discovery, and industry solutions, offering overlapping capabilities to Digital Reasoning's cognitive platform across financial services, healthcare, and government.
- Microsoft Azure AI: Azure AI (including Azure Cognitive Services) provides NLP, knowledge mining, and document intelligence at hyperscaler scale, providing an alternative for enterprise buyers evaluating cognitive platforms like Digital Reasoning's.
Direct peers
- Linguamatics (IQVIA): Linguamatics provides NLP for healthcare and life sciences, directly comparable to Digital Reasoning's healthcare vertical expansion (Shareable Ink acquisition) and HCA Healthcare relationship.
- Luminoso: Luminoso offers text-analytics AI for enterprise customer experience and operations, overlapping Digital Reasoning's NLP-for-business positioning with a similar mid-market enterprise go-to-market.
- Primer.ai: Primer.ai builds NLP and AI platforms for government and Fortune 500 enterprises, directly overlapping Digital Reasoning's regulated-vertical cognitive computing thesis, especially in defense and intelligence use cases.
- Basis Technology: Basis Technology provides multilingual text analytics and entity extraction software to government and enterprise customers, closely comparable to Digital Reasoning's core NLP/cognitive offering.
- NetOwl: NetOwl delivers multilingual text analytics and entity extraction for government and enterprise, comparable to Digital Reasoning's cognitive computing stack applied to unstructured data.
Emerging players
- Dataminr: Dataminr applies real-time AI to detect emerging risks and events from unstructured text for enterprise and public-sector clients, intersecting Digital Reasoning's regulated-vertical cognitive use cases.
- Recorded Future: Recorded Future uses AI/NLP for threat intelligence across enterprise and government, comparable to Digital Reasoning's intelligence-community-validated AI capabilities in national-security use cases.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Digital Reasoning social profiles
Digital presenceDigital Reasoning financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital Reasoning leadership team
Management profileNumber of profiles
Profiles8 records
Digital Reasoning funding detail
Funding detailFunding overview
Funding rounds10 records
Investors14 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital Reasoning M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital Reasoning
What does Digital Reasoning do?
Digital Reasoning develops an artificial intelligence cognitive computing platform intended for businesses. The platform applies AI techniques including natural language processing and machine learning to analyze unstructured data such as communications, documents, and other text-based content for enterprise use cases. The company was founded in 2000 and is headquartered in Franklin, Tennessee, with a workforce of 101-250 employees.
Is Digital Reasoning a public or private company?
Digital Reasoning is a private company. It is classified as venture growth investor backed and is currently operating.
When was Digital Reasoning founded?
Digital Reasoning was founded in 2000. It employs 101 to 250 people.
Where is Digital Reasoning based?
Digital Reasoning is headquartered in Franklin, United States, in the North America region.
Who are Digital Reasoning's main competitors?
Broad incumbents on record are Palantir Technologies, IBM Watson and Microsoft Azure AI. Direct peers are Linguamatics (IQVIA), Luminoso, Primer.ai, Basis Technology and NetOwl. Emerging players are Dataminr and Recorded Future.
Does Digital Reasoning have an API?
No public API is recorded for Digital Reasoning.
What industry is Digital Reasoning in?
Digital Reasoning's product category is Cognitive Computing / AI Analytics Software. Its primary akta.pro industry code is HDAEANAH, Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs), with a secondary code of BPAMAAAF, Q&A and Knowledge Discovery Platforms. Its NAICS code is 5132 and its SIC code is 7372.