TeleClinic
TeleClinic is a Munich-based telemedicine platform founded in 2015 that connects patients across Germany with over 6,500 licensed doctors via on-demand video consultations, electronic prescriptions (eRezept), electronic sick notes (eAU), and prescribed digital health applications (DiGAs), with costs covered by statutory health insurers.
- Company typePrivate
- Founded2015
- HeadquartersMunich, Germany
- Headcount101–250
- GTM typeB2C
- OfferingServices
What TeleClinic does
TeleClinic GmbH is a Munich-based telemedicine platform founded in 2015 that connects patients across Germany with licensed physicians via on-demand video consultations. The service is delivered through native iOS and Android apps and a web portal, with an average patient wait time of approximately four minutes and 24/7 availability including weekends and holidays. The platform is integrated with German national health infrastructure: doctors can issue electronic prescriptions (eRezept — Kassenrezept, Privatrezept, Empfehlungsrezept) redeemable via the gematik app, electronic health card (eGK) or partner pharmacies, and electronic sick notes (eAU) transmitted directly to statutory health insurers.
The product surface spans three core pillars. First, direct video consultations covering a broad range of conditions (cold, flu, allergies, bladder infections, mental health, contraception, erectile dysfunction, burnout, back and neck pain). Second, the eRezept and eAU digital document workflow. Third, a DiGA prescription pathway: TeleClinic doctors issue Kurzattest certificates that unlock nine reimbursed digital health applications (Kaia, Vivira, eCovery, somnio, HelloBetter, Selfapy, Novego, deprexis, Cara Care), creating an end-to-end bridge from teleconsultation to longitudinal digital therapy. Doctor-facing (praxis.teleclinic.com) and pharmacy-facing (apotheken.teleclinic.com) portals complete a multi-stakeholder ecosystem.
TeleClinic's revenue model is hybrid. For statutory health insurance (gesetzlich versichert) patients — the German mass market — the cost of online consultations is reimbursed by all Krankenkassen following a 2020 regulatory milestone, with TeleClinic billing insurers directly. Privately insured patients receive invoices for reimbursement against their tariffs. A self-pay layer covers services such as hair loss (from €18.30) and obesity (€38.87) treatment, with some services offered free to insured members under insurance partnership agreements (Partnervertrag). The platform has facilitated over 4 million treatments, reports 6,500+ treating doctors, 3.2M+ app downloads, and 100,000+ five-star patient reviews, and holds Stiftung Warentest Testsieger status (07/2022) plus TÜV Saarland data protection certification (2024, renewed 2025).
TeleClinic firmographics
Firmographics- Name
- TeleClinic
- Legal name
- TeleClinic GmbH
- Website
- https://teleclinic.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- TeleClinic is a Munich-based telemedicine platform founded in 2015 that connects patients across Germany with over 6,500 licensed doctors via on-demand video consultations, electronic prescriptions (eRezept), electronic sick notes (eAU), and prescribed digital health applications (DiGAs), with costs covered by statutory health insurers.
- Ownership category
- akta.pro rank
TeleClinic industry classification
Industry- Product category
- Telemedicine Services
- NAICS
- Offices of Physicians (6211), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Acute Episodic Care Telehealth Platforms (non-emergent conditions) (HLALAJAI)
- akta.pro secondary industry
- Payer-Integrated Tele-Urgent Care Platforms (HLALAJAG)
Keywords
Where TeleClinic is headquartered
LocationHeadquarters
- HQ city
- Munich
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
TeleClinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Statutory Health Insurance Reimbursement: For patients with statutory health insurance (gesetzlich versichert), costs for online doctor consultations are covered by the health insurance provider. TeleClinic bills insurance companies directly.
- Private Insurance Invoicing: Privately insured patients receive invoices as usual which they submit to their insurance company for reimbursement.
- Self-Pay Services: Certain treatments are offered as self-pay services for patients. Hair loss treatment starts from €18.30, obesity treatment costs €38.87. Some health insurance partnerships may cover these treatments for free.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Statutory Health Insurance - Covered |
| Transaction based/ take rate | Pay-as-you-go | Private Health Insurance - Invoice Based |
| One time/ perpetual license | Pay-as-you-go | Hair Loss Treatment - Self Pay |
| One time/ perpetual license | Pay-as-you-go | Obesity Treatment - Self Pay |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
TeleClinic product offering
Product offeringCore offering
TeleClinic operates a German telemedicine platform that connects patients with licensed doctors via 24/7 video consultations for online diagnoses, prescriptions (eRezept), and electronic sick notes (eAU). The platform integrates with statutory and private health insurance, supports the electronic health card (eGK), and enables prescription of DiGA digital health applications. Services are delivered through mobile apps and a website, with an average consultation wait time of approximately 4 minutes.
Product overview
TeleClinic is a German telemedicine platform providing video-based online doctor consultations. The core product is the TeleClinic App (iOS/Android) which enables patients to consult licensed German doctors via video, receive electronic prescriptions (eRezept), and digital sick notes (eAU). The platform connects patients with over 6,500 doctors for various treatment categories including general health, mental health, chronic conditions, and specialized care. TeleClinic also offers access to approved Digital Health Applications (DiGAs) including Kaia, ViViRA, eCovery (for back pain), somnio, HelloBetter Schlafen (for sleep), and Selfapy, Novego, deprexis, Cara Care (for mental health/digestive conditions). These DiGAs are prescribed by TeleClinic doctors via Kurzattest certificates, and costs are covered by statutory health insurance. The platform includes separate portals for doctors (praxis.teleclinic.com) and pharmacies (apotheken.teleclinic.com). The company has been operating since 2015 and has facilitated over 4 million successful treatments.
Differentiator
Problem solved
Functional benefit
Brands
- TeleClinic Bayern: Regional platform specifically serving patients in Bavaria with telemedicine services
Products and services
- TeleClinic Patient App and Web Platform Mobile application (iOS/Android) and web platform that allows German patients to schedule and conduct 24/7 video consultations with licensed doctors, receive electronic prescriptions (eRezept), electronic sick notes (eAU), and prescriptions for DiGA digital health applications. Accepts statutory and private health insurance and supports the electronic health card (eGK).
- TeleClinic Doctor Portal (Ärzteportal)
Quantifiable outcome
- 4+ million successful treatments completed
- +4 more outcomes
Companies that use TeleClinic
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
TeleClinic technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability1 record
Feature4 records
TeleClinic partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Statutory Health Insurance Companies (Partnervertrag)coreMany statutory health insurance companies have partnership agreements with TeleClinic, providing free access to certain services (e.g., obesity treatment) for their insured members.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
TeleClinic competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
TeleClinic social profiles
Digital presenceTeleClinic compliance and trust
Trust signalCompliance5 records
TeleClinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
TeleClinic leadership team
Management profileNumber of profiles
Profiles3 records
TeleClinic funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TeleClinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TeleClinic
What does TeleClinic do?
TeleClinic operates a German telemedicine platform that connects patients with licensed doctors via 24/7 video consultations for online diagnoses, prescriptions (eRezept), and electronic sick notes (eAU). The platform integrates with statutory and private health insurance, supports the electronic health card (eGK), and enables prescription of DiGA digital health applications. Services are delivered through mobile apps and a website, with an average consultation wait time of approximately 4 minutes.
Is TeleClinic a public or private company?
TeleClinic is a private company. It is classified as venture growth investor backed and is currently operating.
When was TeleClinic founded?
TeleClinic was founded in 2015. It employs 101 to 250 people.
Where is TeleClinic based?
TeleClinic is headquartered in Munich, Germany, in the Europe region.
How does TeleClinic make money?
Three revenue lines are on record. Statutory Health Insurance Reimbursement is the primary driver. The others are private Insurance Invoicing and self-Pay Services.
Does TeleClinic have an API?
No public API is recorded for TeleClinic.
What industry is TeleClinic in?
TeleClinic's product category is Telemedicine Services. Its primary akta.pro industry code is HLALAJAI, Acute Episodic Care Telehealth Platforms (non-emergent conditions), with a secondary code of HLALAJAG, Payer-Integrated Tele-Urgent Care Platforms. Its NAICS code is 6211 and its SIC code is 8011.