CareZone
CareZone operates a mobile health management platform with 5M+ installs, helping individuals and family caregivers organize medications, receive reminders, access free prescription delivery, and compare Medicare plans via licensed brokers in all 50 states.
- Company typePrivate
- Founded2012
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2C
- OfferingSoftware
What CareZone does
CareZone, founded in 2012 and headquartered in San Francisco, operates a mobile-first health information management platform targeted at individuals managing multiple medications and the family caregivers who coordinate care for them. The core CareZone app enables users to scan pill bottles to build a detailed medication list, receive automatic medication and refill reminders, track health metrics such as blood glucose and blood pressure, manage Care Profiles for family members, and share information with healthcare providers. The app has accumulated over 5 million installs across iOS and Android with strong ratings (4.4 on Google Play, 4.6 on Apple Store) and 33,000 reviews, forming a long-tail consumer base that CareZone monetizes through adjacent services rather than subscription fees.
CareZone's product portfolio extends beyond the consumer app. CareFlow is an underlying pharmacy ecommerce platform that automates traditional pharmacy workflows including prescription transfer, synchronization, and triggered customer communications, positioning CareZone as a B2B platform provider to pharmacy operators. The Pharmacy Assistance Service allows users to designate CareZone as a personal agent to facilitate prescription refills and arrange delivery through a US pharmacy network using carriers such as FedEx. CareZone Insurance Services operates as a broker of record or agent of record for Medicare Advantage and Medicare Part D plans, with licensed brokers in all 50 states, earning commissions from insurance carriers when users enroll.
The company is privately held (Care Zone Inc., incorporated in California), with 51-100 employees and approximately $168 million raised across three funding rounds (2012, 2013, and a $50M Series C led by NEA in May 2018). Revenue is generated primarily through transaction fees on pharmacy facilitation, affiliate commissions from Medicare and insurance carriers, and third-party service referrals coordinated by a Care Advisors team that contacts users via email, phone, SMS, and in-app messaging.
CareZone firmographics
Firmographics- Name
- CareZone
- Legal name
- Care Zone Inc.
- Website
- http://carezone.com/
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CareZone operates a mobile health management platform with 5M+ installs, helping individuals and family caregivers organize medications, receive reminders, access free prescription delivery, and compare Medicare plans via licensed brokers in all 50 states.
- Ownership category
- akta.pro rank
CareZone industry classification
Industry- Product category
- Consumer Digital Health / Medication Management
- NAICS
- Pharmacies and Drug Retailers (45611), Ambulatory Health Care Services (621), Home Health Care Services (6216)
- SIC
- Services-Health Services (8000), Retail-Drug Stores And Proprietary Stores (5912), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Medication Adherence & Smart Drug Delivery (Connected Inhalers, Pens, Pill Dispensers) (HLACAPAH)
- akta.pro secondary industries
- Medicare Plan Distribution & Brokerage (Captive, Independent, FMOs) (FSAIAGAH), Medication Setup & Organization (Pill Boxes/Dispill/Packaging) (HSABALAB), Medigap Member Support & Care Navigation (Advocacy/Concierge) (HLAEADAH)
Keywords
Where CareZone is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CareZone business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Pharmacy Facilitation Services: CareZone acts as a personal agent to facilitate prescription refills and arrange delivery from pharmacies. They maintain relationships with a network of pharmacies across the US and arrange shipping via FedEx or comparable carriers. The company facilitates the transaction between the pharmacy and the customer.
- Medicare/Insurance Services: CareZone Insurance Services acts as broker of record or agent of record for health insurance policies, including Medicare Advantage and Medicare Part D plans. Licensed brokers in all 50 states help users save on Medicare. CareZone receives commissions from insurance carriers.
- Third-Party Service Offers: CareZone provides a platform through which third-party health-related products and services can be coordinated and managed, including health insurance and pharmacy services. Care Advisors contact users about third-party services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free App - Core medication management |
| Transaction based/ take rate | Pay-as-you-go | Pharmacy Assistance Service |
| Transaction based/ take rate | Others | Medicare Insurance Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
CareZone product offering
Product offeringCore offering
CareZone provides a free mobile application that helps individuals and family caregivers manage multiple medications and health information via pill bottle scanning, automatic reminders, and trackers for blood glucose and blood pressure. The CareFlow pharmacy platform automates prescription transfer, synchronization, and customer communications, and CareZone offers free monthly prescription delivery through a pharmacy network. The company also operates a Medicare insurance brokerage (CareZone Insurance Services) with licensed agents in all 50 US states that earns commissions on Medicare Advantage and Medicare Part D plan placements.
Product overview
CareZone is a health information management platform consisting of a mobile app and pharmacy services. The core CareZone App enables medication management through pill scanning, reminders, and health tracking, while CareFlow serves as the underlying pharmacy ecommerce platform. Additional services include Pharmacy Assistance for prescription refills and delivery through a pharmacy network, Medicare Insurance Services for coverage comparison, and Care Profiles for organizing health information for individuals or their loved ones. The platform supports over 5 million installs across iOS and Android.
Differentiator
Problem solved
Functional benefit
Brands
- CareFlow: CareZone's pharmacy platform that provides ecommerce experience automating traditional pharmacy workflows, from prescription transfer and synchronization to triggered customer communications.
Products and services
- CareZone App Free mobile application for iOS and Android that lets consumers and family caregivers manage multiple medications through pill bottle scanning, automatic medication and refill reminders, blood glucose and blood pressure trackers, insurance card scanning, and sharable health profiles.
- CareFlow Pharmacy Platform Pharmacy ecommerce platform from CareZone that automates prescription transfer, synchronization, and triggered customer communications across the customer lifecycle from acquisition to retention.
- Pharmacy Assistance Service Service enabling CareZone members to designate CareZone as their personal agent to request prescription refills and arrange free monthly home delivery through a network of US pharmacies, shipping via FedEx or comparable carriers.
- Medicare Insurance Services Insurance brokerage service operated by CareZone Insurance Services that helps users determine Medicare savings by scanning their insurance card, with licensed brokers available in all 50 US states to compare Medicare Advantage and Medicare Part D plans; CareZone receives carrier commissions.
Quantifiable outcome
- 5 million+ installs with 33,000 reviews
Companies that use CareZone
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
CareZone technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
CareZone partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights4 records
CareZone competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CareZone social profiles
Digital presenceCareZone compliance and trust
Trust signalCompliance3 records
CareZone financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareZone leadership team
Management profileNumber of profiles
CareZone funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareZone M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareZone
What does CareZone do?
CareZone provides a free mobile application that helps individuals and family caregivers manage multiple medications and health information via pill bottle scanning, automatic reminders, and trackers for blood glucose and blood pressure. The CareFlow pharmacy platform automates prescription transfer, synchronization, and customer communications, and CareZone offers free monthly prescription delivery through a pharmacy network. The company also operates a Medicare insurance brokerage (CareZone Insurance Services) with licensed agents in all 50 US states that earns commissions on Medicare Advantage and Medicare Part D plan placements.
Is CareZone a public or private company?
CareZone is a private company. It is classified as venture growth investor backed and is currently operating.
When was CareZone founded?
CareZone was founded in 2012. It employs 51 to 100 people.
Where is CareZone based?
CareZone is headquartered in San Francisco, United States, in the North America region.
How does CareZone make money?
Three revenue lines are on record. Pharmacy Facilitation Services are the primary driver. The others are medicare/Insurance Services and third-Party Service Offers.
Does CareZone have an API?
No public API is recorded for CareZone.
What industry is CareZone in?
CareZone's product category is Consumer Digital Health / Medication Management. Its primary akta.pro industry code is HLACAPAH, Medication Adherence & Smart Drug Delivery (Connected Inhalers, Pens, Pill Dispensers), with a secondary code of FSAIAGAH, Medicare Plan Distribution & Brokerage (Captive, Independent, FMOs). Its NAICS code is 45611 and its SIC code is 8000.