Neighbourly

What Neighbourly does

Neighbourly Limited is a Bristol-headquartered, B Corp-certified tech-for-good platform founded in 2013 that operates a two-sided marketplace connecting UK and Ireland enterprises with 45,000+ vetted local charities, community groups, CICs and schools. The platform is organised around four core product modules: Employee Volunteering, Financial Donations (including grant-making and employee match-giving), Product Surplus (food and non-food redistribution), and ESG Impact Reporting. Underpinning these is a proprietary Social Impact Calculation Engine that aggregates multi-metric outcome data across locations, and a Charity Vetting & Verification System that onboards and credentials charities at scale.

The company monetises through a 5% transaction fee on donations processed via Stripe, alongside custom-negotiated enterprise licences for advanced platform features, plus a 2.25% admin fee on text-to-donate flows routed through the affiliated Neighbourly Foundation. The platform is free for charities to join, creating a long-tail supply side, while enterprise client acquisition combines a self-serve business portal (hub.neighbourly.com) with direct enterprise sales. Notable enterprise customers include M&S, Aldi, Lidl, B&Q, Currys, Sainsbury's, TSB Bank, Gallagher, Hays, Coca-Cola Europacific Partners GB, Stagecoach, JD Foundation and Southern Co-op.

Cumulative social outcome metrics to date include £2 billion in calculated social value delivered, 323 million meals distributed, 523k tonnes CO2e saved through food donations, 323k volunteering hours, and £44 million in funds channelled to good causes, with an articulated goal of £10 billion in positive impact by 2030. The company has raised roughly £10M across multiple equity rounds, most recently a 2024 round led by Palatine Private Equity with prior backing from Guinness Ventures, and operates from 11-50 employees under a private limited company structure (Neighbourly Limited, company number 08293976) with an affiliated charity (The Neighbourly Foundation, charity 1189514).

Name

Neighbourly

Legal name

Neighbourly Limited

Website

https://neighbourly.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Corporate Social Responsibility (CSR) and ESG Software Platform

NAICS

Grantmaking and Giving Services (81321), Community Food Services (624210)

SIC

Services-Social Services (8300)

akta.pro primary industry

Public Charities & Grantmaking Intermediaries (BPAGAKAE)

akta.pro secondary industry

Impact Investing & Social Finance (Funds, CDFIs, Microfinance) (BPAGALAA)

Keywords

• Corporate giving platform
• Employee volunteering software
• Surplus redistribution platform
• ESG impact reporting
• Charity matching marketplace

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Transaction Fees on Donations: Neighbourly charges a 5% transaction fee on every donation made through the platform to cover operational costs. This fee is automatically deducted before donations are credited to the good cause's account.
2. Company Licensing: Companies that wish to access additional features of the platform must purchase a licence from Neighbourly. This includes access to advanced features beyond basic donation facilitation.
3. Neighbourly Foundation Text-to-Donate: Text-to-donate service with 2.25% admin fee for the service provider, where 97.75% of donations go directly to The Neighbourly Foundation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Neighbourly operates a cloud-based community investment platform that connects UK and Ireland businesses with 45,000+ vetted local charities, food banks, and community groups to channel employee volunteering time, corporate financial donations, and surplus product redistribution. Corporate clients purchase annual licences for advanced platform features, while charities and individual volunteers use the platform for free. A proprietary Social Impact Calculation Engine provides ESG-grade reporting on social and environmental outcomes generated through the platform.

Product overview

Neighbourly is a community investment platform that operates as a unified giving platform connecting businesses with thousands of vetted local charities, food banks, and community groups across the UK and Ireland. The platform consists of four core product modules: Employee Volunteering (connecting volunteers with charities based on community needs), Financial Donations (distributing grant funding and supporting direct donations with employee match-giving), Product Surplus (redistributing surplus food and non-food products through a nationwide network), and ESG Impact Reporting (providing social value calculation and detailed impact metrics). Supporting these core offerings are the Surplus Saviours Programme (public volunteer support for food redistribution), the GoGive Resilience Fund (winter support fund for charities), and The Neighbourly Foundation (independent grant-administering charity). The platform is free for charities and good causes, with revenue generated through business licensing fees.

Differentiator

Problem solved

Functional benefit

Products and services

• Employee Volunteering

Quantifiable outcome

• £2 billion total social value delivered to communities
• +4 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered flagship, core and minor.

• CurrysflagshipGTM or Marketing Partner · 20 May 2026Announced AI charity skills programme to help charities build confidence, skills, and practical know-how to use AI. Free bespoke training sessions delivered by Currys colleagues alongside Microsoft representatives, supported by Department for Science, Innovation and Technology.
• MicrosoftcoreTechnology or Integration · 20 May 2026Partner in Currys AI charity skills programme, providing representatives alongside Currys colleagues to deliver free AI training sessions to charities.
• Lidl GBflagshipStrategic or Co-development Partner · 13 May 2026Launched surplus food redistribution trial in partnership with Neighbourly and Olio, starting across 20 stores in London and Northern England. Uses Olio's Food Waste Hero network to collect and redistribute evening items including chilled food, meat, fish, poultry, and bakery goods. If successful, aims to redistribute more than 5,000 tonnes of food annually.
• OliocoreStrategic or Co-development Partner · 13 May 2026Food sharing app partner in Lidl GB surplus food redistribution trial. Olio's Food Waste Hero network collects and redistributes surplus food items to local communities.
• AldicoreStrategic or Co-development Partner · 1 April 2026Ongoing partnership for surplus food and product donations to local good causes. Aldi has donated the equivalent of more than 50 million meals through the Neighbourly partnership since 2019. Current initiative includes National Pet Month petfood collection campaign.
• PR Agency OneminorImplementation/ SI/ Consulting Partner · 11 February 2026Manchester and London-based PR agency appointed to deliver retained PR and communications services following a competitive pitch. Partnership aims to raise Neighbourly's profile across key sectors and reinforce its position within the ESG and social value agenda.
• Department for Science, Innovation and TechnologycoreOthersGovernment department supporting the Currys AI charity skills programme, aligning with UK's ambition to upskill 10 million workers with AI skills by 2030.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Benevity: Benevity is a leading corporate giving and volunteering software platform serving enterprise CSR programmes globally. It is the closest direct competitor to Neighbourly's employee volunteering, donation, and impact reporting stack, with similar product breadth and a larger international footprint.
• YourCause (Blackbaud): YourCause, owned by Blackbaud, is a corporate social responsibility and employee engagement platform providing giving, volunteering, and grantmaking software. It competes directly with Neighbourly for enterprise CSR budgets, particularly in the UK and US markets.
• GoodGym: GoodGym is a UK-based community platform that combines running with volunteer visits to isolated elderly people and community projects. It overlaps with Neighbourly's employee volunteering use case, particularly for cause-based volunteering, though it operates a narrower beneficiary model.
• Olio: Olio is a food-sharing app that connects neighbours and volunteers to redistribute surplus food. It is an existing Neighbourly partner in the Lidl GB surplus redistribution trial and directly competes on the food surplus use case while complementing on broader community impact.
• Bright Funds: Bright Funds is an enterprise giving platform providing workplace giving, volunteering, grants management, and impact reporting. It serves a similar corporate buyer persona to Neighbourly with comparable product modules and ESG reporting functionality.
• Benefacto: Benefacto is a UK-based corporate volunteering platform that connects employee volunteers with charity opportunities. It is a direct competitor in Neighbourly's employee volunteering product module, though it operates at smaller enterprise scale.
• Localgiving: Localgiving is a UK-based giving platform focused on supporting local charities and community groups through online fundraising. It overlaps with Neighbourly's charity-side onboarding and local-cause discovery, though it emphasises individual giving over corporate programmes.

Broad incumbents

• JustGiving (Blackbaud): JustGiving, owned by Blackbaud, is one of the largest online fundraising platforms for charities and individuals. While focused on consumer-facing peer-to-peer fundraising rather than corporate giving, it overlaps with Neighbourly's charity onboarding and donation processing infrastructure.

Regional players

• Galigoo: Galigoo is a French-headquartered employee engagement and corporate giving platform that connects employees with volunteering, donations, and solidarity initiatives. It competes with Neighbourly's model but in continental Europe rather than the UK/Ireland market.
• Give as you Live: Give as you Live is a UK charity-affiliated fundraising platform enabling consumer and corporate donations to registered charities. While primarily consumer-facing, it competes for the same UK charity network that Neighbourly supplies on its platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/nbrlyuk
• LinkedInlinkedin.com/company/neighbourly
• Instagraminstagram.com/nbrly
• Xx.com/nbrly

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neighbourly