PredictSpring
PredictSpring provides cloud-native, mobile-first Point of Sale and omnichannel commerce software for enterprise retailers. Acquired by Salesforce in September 2024 for approximately $210 million, its technology now powers Salesforce Point of Sale, serving fashion, apparel, and specialty retail customers such as Steve Madden and Under Armour.
- Company typePrivate
- Founded2013
- HeadquartersLos Altos, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What PredictSpring does
PredictSpring is a cloud-based retail software vendor specializing in mobile-first Point of Sale and omnichannel commerce solutions for enterprise retailers. Founded in 2013 and headquartered in Los Altos, California, the company was acquired by Salesforce in September 2024 for approximately $210 million and now operates as part of Salesforce's Commerce Cloud portfolio, with its technology powering Salesforce's modern Point of Sale solution. Prior to the acquisition, the company served enterprise retail customers including Steve Madden, Under Armour, Janie and Jack, Deciem, Bouclair, and LoveSac.
The product architecture is cloud-native, API-first, and composable, built on microservices with a mobile-first POS at the core. Two granted patents underpin the platform: a Secure Offline Mode that enables continuous payment processing and order creation during network outages, and a Composable UI powered by no-code CMS for tailoring store interfaces without engineering involvement. Feature modules include Mobile Checkout (handheld Android/iOS POS), Clienteling (360-degree customer view, digital tear-sheets, in-POS loyalty lookup), Inventory Management (real-time visibility to pallet or item level, cycle counts, transfers), Endless Aisle, Unified Commerce (connecting B2C Commerce with POS and OMS), and Mixed Cart (single cart across online and in-store SKUs with per-line fulfillment methods). Native integrations span Salesforce B2C Commerce, Order Management, Loyalty, and Service Cloud, plus payment providers Adyen, Verifone Flex, and Elavon. AI features are limited to voice search via natural language processing and AI-powered product recommendations delivered as text to associates.
Revenue mechanics are SaaS subscription with annual billing and quote-based enterprise pricing; no public pricing is disclosed. Go-to-market is enterprise field sales through Salesforce's direct sales force and certified implementation partners, with marketplace distribution via AgentExchange. The company raised approximately $29.25 million across five rounds between 2014 and 2022, with Salesforce Ventures leading the 2022 Series B and providing a follow-on investment in 2020, establishing the investor relationship that culminated in the 2024 strategic acquisition.
PredictSpring firmographics
Firmographics- Name
- PredictSpring
- Website
- https://predictspring.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- PredictSpring provides cloud-native, mobile-first Point of Sale and omnichannel commerce software for enterprise retailers. Acquired by Salesforce in September 2024 for approximately $210 million, its technology now powers Salesforce Point of Sale, serving fashion, apparel, and specialty retail customers such as Steve Madden and Under Armour.
- Ownership category
- akta.pro rank
PredictSpring industry classification
Industry- Product category
- Retail Point of Sale Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)
- akta.pro secondary industry
- Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)
Keywords
Where PredictSpring is headquartered
LocationHeadquarters
- HQ city
- Los Altos
- HQ country
- United States
- HQ region
- North America
Markets served
PredictSpring business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Cloud-based Point of Sale software sold as a subscription service. PredictSpring operated as a SaaS vendor before its acquisition by Salesforce, with customers paying recurring subscription fees for access to the POS platform, clienteling tools, and inventory management features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise POS Solution |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
PredictSpring product offering
Product offeringCore offering
PredictSpring provides a cloud-native, mobile-first Point of Sale (POS) platform that unifies in-store and digital retail channels. The product enables store associates to conduct mobile checkout, clienteling, real-time inventory visibility, endless aisle fulfillment, and omnichannel order management from handheld Android or iOS devices, with patented offline-mode capabilities for continuous operation during network outages.
Product overview
PredictSpring was a leading cloud-based retail software vendor that was acquired by Salesforce in September 2024 for approximately $210 million. Its technology now powers Salesforce Point of Sale, a mobile-first POS solution that unifies digital and physical retail channels. The product portfolio consists of a core Point of Sale system augmented by feature modules including Mobile Checkout, Clienteling, Inventory Management, Endless Aisle, Offline Mode, Unified Commerce, and Mixed Cart capabilities. These modules work together on a composable, API-first architecture to provide retailers with a fully unified platform connecting physical stores with digital commerce channels.
Differentiator
Problem solved
Functional benefit
Products and services
- Salesforce Point of Sale (powered by PredictSpring) A modern cloud-native, mobile-first point-of-sale system that unifies all digital retail channels. Provides store associates real-time access to inventory, customer profiles, and order data while bridging online and in-store shopping to turn store locations into flexible fulfillment centers. Sold as part of Salesforce Commerce Cloud to enterprise retailers.
Quantifiable outcome
- Lower total cost of ownership with rapidly deployable, API-first architecture
- +1 more outcomes
Companies that use PredictSpring
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles1 record
PredictSpring technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability4 records
Feature5 records
PredictSpring partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SalesforcecoreSalesforce acquired PredictSpring in September 2024 for approximately $210 million to strengthen its retail and commerce technology portfolio. The acquisition brings PredictSpring's cloud-based POS, clienteling, and inventory management capabilities directly into the Salesforce Commerce Cloud ecosystem, powering Salesforce's modern Point of Sale solution.
Scale indicators2 records
Recent moves4 records
Expansion highlights4 records
PredictSpring competitors and assessment
Company assessmentDirect peers
- Toast: Toast is a cloud-based POS platform primarily for restaurants, but the underlying technology — cloud-native, mobile-first POS with integrated payments and offline tolerance — is architecturally and commercially analogous to PredictSpring's retail POS offering.
- Fiserv (Clover): Clover, owned by Fiserv, is a cloud-based POS platform with hardware and software sold to small and mid-market merchants including retail. It competes on mobile checkout, integrated payments, and app marketplace — overlapping with PredictSpring's POS middleware and payment integrations.
- Aptos POS: Aptos provides POS, CRM, and unified commerce solutions for specialty retail, particularly apparel, footwear, and soft goods. Aptos competes directly with PredictSpring in the same enterprise fashion/apparel customer segment on POS, clienteling, and omnichannel fulfillment.
- Shopify POS: Shopify POS is a cloud-native, mobile-first point-of-sale solution for retail merchants that integrates with Shopify's commerce platform. It directly competes with PredictSpring in omnichannel retail checkout, inventory visibility, and unified commerce for multi-location retailers.
- Lightspeed Commerce: Lightspeed provides cloud-based POS and commerce software for retail and restaurant SMBs and mid-market chains, including the Vend retail POS acquired and rebranded within Lightspeed. It competes with PredictSpring on mobile-first, omnichannel features for fashion/apparel retailers.
- Block (Square) POS: Square by Block offers mobile and countertop POS hardware/software for small and mid-market retailers with integrated payments, inventory, and online channels. While Square skews smaller, its retail-focused features overlap with PredictSpring's mobile checkout, inventory, and unified commerce capabilities.
- Manhattan Active POS: Manhattan Active Omni's in-store POS is a modern cloud-native POS for specialty retail that competes with PredictSpring for enterprise apparel and specialty retail deals, with comparable omnichannel, clienteling, and inventory capabilities.
Broad incumbents
- BigCommerce: BigCommerce is a SaaS ecommerce platform that increasingly bundles headless POS and omnichannel capabilities. As a broader commerce platform competing with Salesforce Commerce Cloud, BigCommerce is an indirect incumbent competing for the same retailer wallet that PredictSpring's POS attaches to.
- Oracle Retail POS: Oracle Retail (formerly Micros) is a legacy enterprise POS and retail suite used by large retailers globally. It represents the incumbent installed base that PredictSpring displaces in cloud-native POS modernization deals, competing broadly in omnichannel retail software.
Emerging players
- Heartland Retail: Heartland Retail (now Global Payments subsidiary) provides cloud POS and retail management software for specialty retailers such as apparel and footwear. It is an emerging direct competitor in the same vertical and customer size tier that PredictSpring targets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
PredictSpring social profiles
Digital presencePredictSpring financial estimates
Financial estimateRevenue estimate
Valuation estimate
PredictSpring leadership team
Management profileNumber of profiles
Profiles2 records
PredictSpring funding detail
Funding detailFunding overview
Funding rounds5 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PredictSpring M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PredictSpring
What does PredictSpring do?
PredictSpring provides a cloud-native, mobile-first Point of Sale (POS) platform that unifies in-store and digital retail channels. The product enables store associates to conduct mobile checkout, clienteling, real-time inventory visibility, endless aisle fulfillment, and omnichannel order management from handheld Android or iOS devices, with patented offline-mode capabilities for continuous operation during network outages.
Is PredictSpring a public or private company?
PredictSpring is a private company. It is classified as corporate owned and is currently acquired.
When was PredictSpring founded?
PredictSpring was founded in 2013. It employs 11 to 50 people.
Where is PredictSpring based?
PredictSpring is headquartered in Los Altos, United States, in the North America region.
How does PredictSpring make money?
One revenue line is on record: saaS Subscription.
Who are PredictSpring's main competitors?
Direct peers on record are Toast, Fiserv (Clover), Aptos POS, Shopify POS, Lightspeed Commerce, Block (Square) POS and Manhattan Active POS. Broad incumbents are BigCommerce and Oracle Retail POS. Heartland Retail is listed as an emerging player.
Does PredictSpring have an API?
No public API is recorded for PredictSpring.
What industry is PredictSpring in?
PredictSpring's product category is Retail Point of Sale Software. Its primary akta.pro industry code is FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management), with a secondary code of HDAEAEAD, Retail ERP (Merchandising, POS Back Office). Its NAICS code is 5132 and its SIC code is 7372.