Mutuus
Mutuus is a Mexico City-based insurtech founded in 2017 that distributes health insurance memberships to Mexican individuals and small/medium businesses via a mobile app and proprietary hospital network, with underwriting provided by MetLife.
- Company typePrivate
- Founded2017
- HeadquartersMexico City, Mexico
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Mutuus does
Mutuus is a Mexico City-based insurtech founded in 2017 that distributes health insurance to individuals and small/medium businesses (PYMEs) under a membership model. Its core product, "Seguro Médico Inteligente," offers major and minor medical expense coverage with no deductible or co-insurance, provided members follow a pre-authorization workflow through Mutuus's curated hospital network. The product portfolio spans three individual tiers (UNO at MXN $24,196, DOS at MXN $29,162, PLUS at MXN $34,511), a senior continuity plan (Adulto Inteligente, up to age 99), and an enterprise plan (Empresa Inteligente, per-employee monthly pricing with volume discounts).
The platform is built around a proprietary mobile application (App Mutuus) that handles telemedicine delivery (24/7 general physician video calls and emergency physician phone access), coverage viewing, appointment scheduling, and claims management. Underwriting is performed by MetLife México under a strategic partnership, while Mutuus owns the customer-facing distribution, the hospital network directory (Sistema Hospitalario Mutuus), and the claims pre-authorization process. The company is regulated by CONDUSEF, CNSF, and PROFECO.
Mutuus operates a hybrid go-to-market: self-serve digital onboarding for individuals via the website and mobile app, paired with consultative phone and inside-sales support for enterprise customers. Revenue is generated entirely through recurring annual individual memberships and monthly per-employee enterprise subscriptions. The company raised approximately $6.175M across five funding events from 2017 to 2025 and was acquired by Brazilian fintech Asaas in February 2026, continuing to operate independently under Asaas ownership.
Mutuus firmographics
Firmographics- Name
- Mutuus
- Legal name
- MUTUUS MÉXICO, S.A.P.I. DE C.V.
- Website
- https://ps-mutuus.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mutuus is a Mexico City-based insurtech founded in 2017 that distributes health insurance memberships to Mexican individuals and small/medium businesses via a mobile app and proprietary hospital network, with underwriting provided by MetLife.
- Ownership category
- akta.pro rank
Mutuus industry classification
Industry- Product category
- Health Insurance
- NAICS
- Direct Health and Medical Insurance Carriers (524114), Direct Life, Health, and Medical Insurance Carriers (52411)
- SIC
- Insurance Agents, Brokers & Service (6411), Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Small Group Health Insurance (2–50/100) (FSAIAFAD)
- akta.pro secondary industries
- Managed Care / Network-Based Group Health Plans (Carrier Network Products) (FSAIAFAO), Large Group Health Insurance (Mid-Market & National Accounts) (FSAIAFAE)
Keywords
Where Mutuus is headquartered
LocationHeadquarters
- HQ city
- Mexico City
- HQ country
- Mexico
- HQ region
- Latin America
Offices2 records
Markets served
Mutuus business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Individual Health Memberships: Mutuus generates revenue through annual subscription fees for health insurance memberships sold to individuals. Three tiers are offered: UNO ($24,196/year), DOS ($29,162/year), and PLUS ($34,511/year), each providing major and minor medical expense coverage with varying benefit levels including emergency international coverage and daily hospitalization indemnities.
- Enterprise Health Memberships: Revenue from corporate health benefit plans sold to small and medium businesses (PYMEs) with 10+ employees. Pricing is per-employee per-month based on company size and coverage level ($1M or $2M MDP), with volume discounts for larger organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | UNO plan - $1M coverage, basic coverage with telemedicina and emergency services |
| Subscription | Annual | DOS plan - $2M coverage, adds international emergency coverage |
| Subscription | Annual | PLUS plan - $2M coverage, adds hospitalization indemnities |
| Subscription | Monthly | Enterprise plan - $1M MDP coverage for businesses |
| Subscription | Monthly | Enterprise plan - $2M MDP coverage for businesses |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Mutuus product offering
Product offeringCore offering
Mutuus sells annual and monthly health insurance memberships branded "Seguro Médico Inteligente" in Mexico, combining major and minor medical expense coverage with no deductible and no co-insurance when members use its affiliated hospital network. The portfolio includes three individual tiers (UNO, DOS, PLUS), a senior continuity plan (Adulto Inteligente), and a corporate plan (Empresa Inteligente) for SMEs with 10+ employees. Services are delivered through the App Mutuus mobile application, 24/7 telemedicine, and a nationwide private hospital network (Sistema Hospitalario Mutuus), with MetLife México as the underwriting partner.
Product overview
Mutuus is a Mexican health technology company offering intelligent medical insurance under a membership model. The company provides a unified product called 'Seguro Médico Inteligente' (Intelligent Medical Insurance) with no deductible or co-insurance, backed by MetLife. The product portfolio includes three individual membership tiers (UNO, DOS, PLUS), a senior continuity plan (Adulto Inteligente), and a business plan (Empresa Inteligente) for SMEs. Members access services through the App Mutuus and a network of affiliated private hospitals managed via the Sistema Hospitalario Mutuus platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Membresía UNO Individual annual health membership providing MX$1 million in major medical expense coverage (renewable annually) with 24/7 telemedicine (general physician by video, urgent care by phone), MX$100,000 accidental death insurance, annual basic checkup, annual dental cleaning, unlimited nutritionist and psychologist consultations, one free ambulance service per year, specialist consultations at preferential prices, and funeral expenses. Priced at MX$24,196 per year.
- Membresía DOS Individual annual health membership providing MX$2 million in major medical expense coverage with everything included in UNO plus USD$50,000 international medical emergency coverage. Priced at MX$29,162 per year.
- Membresía PLUS Premium individual annual health membership including everything in DOS plus MX$2,450 daily indemnity for accident-related hospitalization, MX$980 daily indemnity for illness-related hospitalization, MX$490,000 vision plan, MX$100,000 accidental death insurance, and the option to add a child free with annual or 12-month interest-free payment. Priced at MX$34,511 per year.
- Membresía Adulto Inteligente Continuity health membership available only to members who acquired a Mutuus health membership before age 64 and maintained it active until age 70, allowing renewal up to age 99. Provides MX$1 million major medical expense coverage, 24/7 telemedicine, annual checkup, dental cleaning, unlimited nutritionist and psychologist consultations, and specialist consultations at preferential prices. Does not include accidental death insurance or funeral expenses. Priced at MX$34,511 per year.
- Mutuus Empresa Inteligente Business health insurance plan for companies with 10 or more employees, offering MX$1 million or MX$2 million in major medical expense coverage with flat pricing regardless of employee age or gender. Includes 100% deductible and co-insurance waiver, 24/7 general physician and urgent care access, preventive medicine, basic annual checkup, dental cleaning, unlimited psychological and nutritional consultations, specialist access at preferential prices, one free ambulance service annually, accidental death insurance, and funeral expenses. Priced per employee per month with volume discounts for larger workforces.
- App Mutuus Mobile application for Mutuus members enabling 24/7 telemedicine consultations with general physicians via video call, urgent care physician contact by phone, specialist appointment scheduling, coverage viewing, and health membership management.
- Sistema Hospitalario Mutuus Searchable nationwide directory and map of affiliated private hospitals under MetLife-Mutuus agreements, providing direct payment and reimbursement options to Mutuus members across Mexico.
Companies that use Mutuus
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Mutuus technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Mutuus partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- AsaascoreBrazilian fintech Asaas acquired Mutuus in February 2026. Following the acquisition, Mutuus continues to operate independently while Asaas distributes insurance products through its platform. The acquisition adds insurance distribution as a new vertical to Asaas' platform, which serves over 240,000 small and medium-sized business clients with billing, collections, and financial management services.
- MetLife MéxicocoreMutuus operates in partnership with MetLife for insurance underwriting. The Mutuus hospital network is described as 'a combination of hospitals that have agreement with MetLife – Mutuus.' This partnership enables Mutuus to offer insured health coverage while leveraging MetLife's insurance infrastructure and regulatory standing.
- Hospital Network (Sistema Hospitalario Mutuus)coreMutuus has established a network of private hospitals throughout Mexico. The hospital network includes facilities for direct payment (Mutuus covers approved expenses) and reimbursement options. The network is searchable by city and includes hospitals with agreements with MetLife-Mutuus.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
Mutuus competitors and assessment
Company assessmentOthers
- MetLife México: The underwriter of every Mutuus insured product; also a direct competitor in the Mexican health insurance market. The dual underwriter/competitor relationship is a defining structural feature for Mutuus.
- Asaas: Brazilian fintech that acquired Mutuus in February 2026, serving 240,000+ SMBs with billing, collections and financial management — now the parent and primary distribution channel for Mutuus' insurance products.
Emerging players
- Koltin: Mexican insurtech/health benefits platform that digitizes group health benefits for employers — partial overlap with Mutuus' enterprise offering, primarily on the B2B2E distribution side.
- Betterfly: LatAm employee benefits and insurance platform with a wellbeing gamification layer, comparable in targeting SMBs with embedded insurance in Latin America — adjacent rather than direct competition.
Broad incumbents
- AXA México: Major Mexican health and life insurer offering individual, group, and SME major medical expense products — a broad incumbent that competes across Mutuus' full customer spectrum.
- GNP (Grupo Nacional Provincial): One of Mexico's largest health and auto insurers with a broad portfolio of individual and group major medical expense plans — represents the entrenched incumbent against which Mutuus' zero-deductible model competes.
- Seguros Monterrey (New York Life): Long-standing Mexican major medical expense insurer serving both individuals and corporate groups — incumbent competitor with deep brand trust and large hospital network agreements.
Direct peers
- Sami: Brazilian health insurtech focused on small and medium businesses with digital onboarding, telemedicine, and simplified pricing — the closest direct competitor to Mutuus' PYME/SMB health membership model in the same insurtech category.
- Sofía: Mexican digital health insurance platform offering direct-to-consumer health plans with telemedicine and simplified pricing — competes head-to-head with Mutuus in the Mexican individual health membership category.
- Vitau: Mexican healthtech providing employer-sponsored health benefits and chronic care management for SMEs, overlapping with Mutuus' enterprise 'Empresa Inteligente' offering and target PYMEs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
Mutuus social profiles
Digital presenceMutuus compliance and trust
Trust signalCompliance3 records
Mutuus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mutuus leadership team
Management profileNumber of profiles
Profiles3 records
Mutuus funding detail
Funding detailFunding overview
Funding rounds5 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mutuus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mutuus
What does Mutuus do?
Mutuus sells annual and monthly health insurance memberships branded "Seguro Médico Inteligente" in Mexico, combining major and minor medical expense coverage with no deductible and no co-insurance when members use its affiliated hospital network. The portfolio includes three individual tiers (UNO, DOS, PLUS), a senior continuity plan (Adulto Inteligente), and a corporate plan (Empresa Inteligente) for SMEs with 10+ employees. Services are delivered through the App Mutuus mobile application, 24/7 telemedicine, and a nationwide private hospital network (Sistema Hospitalario Mutuus), with MetLife México as the underwriting partner.
Is Mutuus a public or private company?
Mutuus is a private company. It is classified as corporate owned and is currently operating.
When was Mutuus founded?
Mutuus was founded in 2017. It employs 11 to 50 people.
Where is Mutuus based?
Mutuus is headquartered in Mexico City, Mexico, in the Latin America region.
How does Mutuus make money?
Two revenue lines are on record. Individual Health Memberships are the primary driver. The others are enterprise Health Memberships.
Who are Mutuus's main competitors?
Others on record are MetLife México and Asaas. Emerging players are Koltin and Betterfly. Broad incumbents are AXA México, GNP (Grupo Nacional Provincial) and Seguros Monterrey (New York Life). Direct peers are Sami, Sofía and Vitau.
Does Mutuus have an API?
No public API is recorded for Mutuus.
What industry is Mutuus in?
Mutuus's product category is Health Insurance. Its primary akta.pro industry code is FSAIAFAD, Small Group Health Insurance (2–50/100), with a secondary code of FSAIAFAO, Managed Care / Network-Based Group Health Plans (Carrier Network Products). Its NAICS code is 524114 and its SIC code is 6411.