Hawaii Pacific Health

What Hawaii Pacific Health does

Hawaii Pacific Health is a not-for-profit healthcare system headquartered in Honolulu and founded in 2001, operating four major medical centers — Kapiolani Medical Center for Women & Children, Pali Momi Medical Center, Straub Benioff Medical Center, and Wilcox Medical Center — alongside more than 70 convenient locations statewide, making it the largest healthcare network in Hawaii. The system serves a broad patient population across primary care, women and children, acute and specialty services (cancer, heart, bone and joint, emergency, and trauma care), and is currently undergoing a multi-decade capacity expansion at Straub Benioff funded by a record $100 million donation from Marc and Lynne Benioff in 2024.

The technology platform is built on Epic electronic medical records deployed uniformly across all facilities, with the MyChart patient portal enabling appointment scheduling (video, phone, and in-person), bill payment, prescription refills, and provider messaging. Telehealth services include Virtual Urgent Care and a COVID-19 Virtual Clinic, while the CareEverywhere health information exchange links Hawaii Pacific Health with Queen's Health Systems, Kaiser Permanente Hawaii, and national systems including Cleveland Clinic, Johns Hopkins Medicine, and Stanford Health. The organization also coordinates with Hawaii Health Partners, Hawaii's first accountable care organization, on value-based care delivery.

Revenue is generated through patient care services across the network's facilities, with all earnings reinvested into medical equipment, facilities, research, education, training, and charity care for underserved island communities under the not-for-profit model. The organization is pursuing a transformational vertical integration via the proposed One Health Hawaii affiliation with HMSA, pending state and federal regulatory review and expected to take six to 18 months; if approved, the arrangement would cover approximately half of Hawaii's population and shift reimbursement toward risk-sharing and value-based care models. Government grants from the U.S. Department of Agriculture ($3.8M in 2023) and the Clarence T. C. Ching Foundation ($4M in 2019) supplement operating capital.

Name

Hawaii Pacific Health

Legal name

Hawaii Pacific Health

Website

https://hawaiipacifichealth.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Hawaii Pacific Health is a not-for-profit healthcare system operating four major medical centers and 70+ locations across Hawaii, serving the general population with primary, acute, specialty, and women's/children's care built on Epic EMR and MyChart.

Ownership category

akta.pro rank

Product category

Hospital and Health Care Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

Keywords

• Hospital healthcare services
• Primary care clinics
• Specialty medical care
• Telehealth services
• Emergency medical services

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: As a not-for-profit health care system, Hawaii Pacific Health generates revenue through patient care services across its four medical centers and more than 70 clinic locations statewide. All earnings are reinvested into improving medical equipment and facilities, as well as investing in research, education, training, and charity care for underserved people within island communities.
2. Health Care Operations & Value-Based Care: The organization participates in accountable care organizations (Hawaii Health Partners) and is pursuing value-based care arrangements. Coordinate care through Hawaii Health Partners and other health care providers in the accountable care network to improve quality and reduce costs. The proposed One Health Hawaii affiliation with HMSA aims to promote risk-sharing and value-based care payment models.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Hawaii Pacific Health is a not-for-profit health care system that operates four medical centers (Kapiolani Medical Center for Women & Children, Pali Momi Medical Center, Straub Benioff Medical Center, and Wilcox Medical Center) along with Kauai Medical Clinic and more than 70 convenient locations across Hawaii. The system delivers a full continuum of inpatient, outpatient, emergency, primary, specialty, and virtual care services to residents of Hawaii, integrated through a unified Epic electronic medical record and MyChart patient portal.

Product overview

Hawaii Pacific Health is a not-for-profit healthcare system operating as a network of four major medical centers (Kapiolani Medical Center for Women & Children, Pali Momi Medical Center, Straub Benioff Medical Center, and Wilcox Medical Center) along with Kauai Medical Clinic and over 70 convenient locations statewide. The health system offers a unified telehealth platform centered around MyChart patient portal and Epic electronic health records, enabling patients to schedule video, phone, and in-person appointments, manage their health, pay bills, refill prescriptions, and message their doctors. Virtual care services include Virtual Urgent Care and a COVID-19 Virtual Clinic. The system provides comprehensive specialty services through dedicated centers for Cancer, Heart, Bone & Joint, Women's Health, and Pediatrics, along with emergency services, walk-in clinics, and primary care across the network.

Differentiator

Problem solved

Functional benefit

Brands

• One Health Hawaii: A proposed integrated healthcare system partnership between HMSA and Hawaii Pacific Health aimed at addressing Hawaii's healthcare crisis through risk-sharing and value-based care.
• Hawaii Health Partners
• Healthier Hawaii
• MyChart

Products and services

• Telehealth Services Virtual healthcare delivery platform allowing patients to schedule and conduct video, phone, and in-person appointments with physicians; includes the MyChart portal for scheduling, health management, bill payment, prescription refills, and provider messaging.
• MyChart Patient Portal Patient-facing portal licensed from Epic Systems that enables scheduling of video, phone, and in-person appointments with primary care physicians, health management, bill payment, prescription refills, and direct messaging with doctors.
• Virtual Urgent Care On-demand telehealth service enabling patients to consult a doctor via video on a smartphone, tablet, or computer for a broad range of non-emergency conditions. Available daily from 8 a.m. to 6 p.m.
• Primary Care Network of primary care physicians offering video, phone, and in-person appointments, including family medicine, internal medicine, and pediatric services across multiple locations statewide.
• Cancer Centers Comprehensive cancer care services including diagnosis, chemotherapy, radiation oncology, and cancer surgery across the health system.
• Heart Centers Cardiac care services including diagnostics, interventional cardiology, cardiac surgery, and rehabilitation.
• Bone & Joint Centers Orthopedic services including joint replacement, sports medicine, robotic-assisted surgery, and rehabilitation at multiple locations.
• Women's Centers Women's health services including obstetrics, gynecology, breast health, and maternity care.
• Pediatrics Pediatric care services including general pediatrics, pediatric subspecialties, and children's health services.
• Emergency Services Emergency department services including trauma care at Straub Benioff Medical Center and emergency services at other facilities.
• Kapiolani Medical Center for Women & Children Specialty hospital providing maternity, newborn, and pediatric care services, including NICU, women's health, and child advocacy services.
• Pali Momi Medical Center Medical center providing comprehensive hospital and clinical services to central and west Oahu communities.
• Straub Benioff Medical Center Major medical center in Honolulu providing emergency, surgical, and specialty services; site of the Straub Benioff Future Health Care Campus redevelopment project supported by a $100 million Benioff donation.
• Wilcox Medical Center Medical center on Kauai providing comprehensive healthcare services including emergency care, surgery, and specialty services, supported by Chan Zuckerberg Initiative imaging technology funding.
• Patient Estimator Tool Online tool for estimating costs of healthcare services. Part of CMS price transparency compliance; available as a guest pay/estimate tool via MyChart.

Quantifiable outcome

• The transformational $100 million gift from Marc and Lynne Benioff will enable the organization to maintain high-quality services and reimagine healthcare for future generations at Straub Benioff Medical Centre.
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• HMSA (Hawai'i Medical Service Association)coreStrategic or Co-development PartnerHMSA and Hawaii Pacific Health are proposing to create a new integrated health care system called One Health Hawaii, aiming to address Hawaii's health care crisis by promoting risk-sharing and value-based care. The plan involves significant changes to existing payment models and is pending regulatory approval from state and federal authorities, with the review process expected to take six to 18 months.
• Hawaii Health PartnerscoreStrategic or Co-development PartnerHawaii Health Partners is Hawaii's first Accountable Care Organization. Hawaii Pacific Health coordinates with this organization to better coordinate care, improve the quality of health care services, and reduce health care costs. Hawaii Pacific Health Medical Group physicians participate in this network, working together to provide high-quality, efficient care to patients.
• American Heart AssociationminorStrategic or Co-development PartnerHawaii Pacific Health participates in the American Heart Association Heart Walk event as part of its community health programming and wellness initiatives.
• St. Baldrick's FoundationminorStrategic or Co-development PartnerHawaii Pacific Health participates in the annual Honolulu St. Baldrick's Event, a head-shaving fundraiser supporting childhood cancer research. The organization has hosted multiple annual events including the 15th Annual Honolulu St. Baldrick's Event.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Queen's Health Systems: Hawaii's other major non-profit hospital system, also operating across multiple Oahu and neighbor island facilities. Directly competes with HPH in inpatient care, specialty services, and is a fellow CareEverywhere HIE participant, making it the most direct comparable in the Hawaii market.
• Kaiser Permanente Hawaii: Integrated payor-provider system operating in Hawaii with its own hospitals and clinics. Competes head-to-head with HPH for patients and is also a CareEverywhere HIE partner, sharing the integrated-care DNA that the proposed One Health Hawaii affiliation seeks to emulate.
• Adventist Health Castle: Non-profit hospital in Windward Oahu operated by Adventist Health, competing directly with HPH's Straub Benioff and Pali Momi for acute care patients in the Honolulu metro area.

Regional players

• Hawaii Health Systems Corporation: State-owned public hospital system operating community hospitals across Hawaii, particularly on neighbor islands. While a regional public-sector peer rather than a direct private competitor, it serves overlapping populations and addresses similar island healthcare access challenges.

Broad incumbents

• CommonSpirit Health: Large national non-profit Catholic health system operating across multiple states. Comparable to HPH in non-profit reinvestment model, integrated delivery, and pursuit of value-based care, though at much larger scale and geographic breadth.
• AdventHealth: National non-profit health system with hospitals across multiple states. Comparable non-profit reinvestment model, large medical-center footprints, and capital reinvestment cycles similar to HPH's Straub Benioff redevelopment.
• Ascension Health: One of the largest U.S. non-profit Catholic health systems. Comparable in non-profit structure, multi-state hospital operations, and pursuit of integrated delivery models—though at vastly greater scale than HPH.
• HCA Healthcare: Largest for-profit hospital operator in the U.S. Comparable in multi-state hospital and clinic operations, integrated EMR strategy, and population health investments—but with a different ownership structure and capital allocation framework than HPH.
• Mayo Clinic: National non-profit academic medical center renowned for specialty care quality. Comparable as a non-profit destination for specialty care, with strong brand recognition analogous to HPH's Kapiolani/Straub Benioff reputation in Hawaii.

Others

• Straub Medical Center: Listed separately here only because it is referenced both as an HPH operating subsidiary (Straub Benioff Medical Center) and historically as an independent brand. The legacy Straub brand illustrates HPH's brand-portfolio integration capability relevant when assessing future M&A or affiliation activity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/straubhealth
• YouTubeyoutube.com/user/HawaiiPacificHealth
• Facebookfacebook.com/straubhealth
• LinkedInlinkedin.com/company/hawaii-pacific-health
• Instagraminstagram.com/hawaiipacifichealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries8 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hawaii Pacific Health