PAIX
PAIX Data Centres operates carrier-neutral colocation and internet exchange facilities in Accra, Ghana and Nairobi, Kenya, serving banks, carriers, cloud providers, and enterprises across Africa with recurring colocation, interconnection, and managed infrastructure services.
- Company typePrivate
- Founded2016
- HeadquartersGauteng, South Africa
- Headcount51–100
- GTM typeB2B
- OfferingServices
What PAIX does
PAIX Data Centres (legally PAIX Holding B.V., incorporated in the Netherlands) is a Pan-African carrier-neutral colocation operator founded in 2016, operating two purpose-built data centre facilities — ACC-1 in Accra, Ghana and NBO-1 in Britam Tower, Nairobi, Kenya — with a combined active capacity recently expanded to 1.2 MW in Accra. The company's core offering spans three product lines: Colocation (modular space, power, cooling, and physical security for customer hardware), Interconnection (cross-connects, IP bandwidth, and internet exchange peering through four operated IX points: Accra IX, Nairobi IX/LINX, Kenya-IX, and Ghana-IX), and Customer Support (24/7/365 on-site engineering, remote hands, equipment storage, customer workspaces, and structured migration support). Each facility hosts 40+ networks on-site, creating dense peering ecosystems that PAIX positions as the interconnection layer of Africa's digital economy. The company holds ISO 27001, ISO 22301, and PCI-DSS certifications, claims a 99.999% uptime record validated by client testimonials, and bundles audit-readiness into its service portfolio.
The business model is primarily subscription-recurring: customers pay ongoing colocation fees tied to space and power consumed, supplemented by cross-connect installation fees, recurring peering/bandwidth charges, and professional services revenue from migrations and compliance support. Pricing is quote-based and not publicly disclosed. PAIX sells exclusively through a direct enterprise field sales motion targeting banks and financial institutions, carriers and ISPs, hyperscalers and cloud providers, content distributors, and large enterprises with multi-African operations — there are no channel partners, resellers, or self-serve models. The company is privately held and has raised at least $50 million cumulatively across Africa50-led rounds, most recently a $30 million investment in July 2024 earmarked for Accra expansion. Headcount is in the 51–100 range, and the company maintains a Managing Director for Senegal, indicating preparation for geographic expansion beyond its current two-country footprint.
PAIX firmographics
Firmographics- Name
- PAIX
- Legal name
- PAIX Holding B.V.
- Website
- https://paix.io
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- PAIX Data Centres operates carrier-neutral colocation and internet exchange facilities in Accra, Ghana and Nairobi, Kenya, serving banks, carriers, cloud providers, and enterprises across Africa with recurring colocation, interconnection, and managed infrastructure services.
- Ownership category
- akta.pro rank
PAIX industry classification
Industry- Product category
- Data Centre Colocation Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513), Wired Telecommunications Carriers (517111)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Retail Colocation (Multi-Tenant Data Centers) (HDABACAA)
- akta.pro secondary industries
- Data Center Interconnection (DCI) & Cross-Connects (HDABALAB), Interconnection-Focused Colocation (IX / Meet-Me-Room Ecosystems) (HDABACAF), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)
Keywords
Where PAIX is headquartered
LocationHeadquarters
- HQ city
- Gauteng
- HQ country
- South Africa
- HQ region
- Africa
Offices3 records
Markets served
PAIX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Colocation Services: Provides space, power, cooling, and physical security for customer infrastructure. Offers modular footprint, cabinet, and private room configurations. Revenue generated from recurring colocation fees based on space and power consumed. Reduces customer capital and operational expenditure while eliminating complexity of running own data centre.
- Interconnection Services: Cross-connect services for direct low-latency private links to partners within facilities. Internet Exchange peering services at Accra IX and Nairobi IX. Cloud Connect services (coming soon) for dedicated private paths to major cloud providers. IP bandwidth options. Revenue from one-time cross-connect fees and recurring peering/bandwidth charges.
- Customer Support Services: 24/7/365 on-site engineering expertise, SLA-backed support services, rapid response and remote hands services. Delivery and equipment storage coordination. Customer workspaces for on-site operations. Revenue from premium support contracts and per-incident remote hands services.
- Managed Services and Compliance Support: Onboarding and migration support, compliance and audit support services. Revenue from professional services engagements and ongoing compliance support contracts.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
PAIX product offering
Product offeringCore offering
PAIX Data Centres provides cloud- and carrier-neutral colocation data centre services across two African facilities in Accra, Ghana and Nairobi, Kenya. Its core offering combines colocation (space, power, cooling, and physical security), interconnection (cross-connects, internet exchange peering, and planned cloud on-ramps), and 24/7/365 customer support including remote hands and migration services. The company also operates internet exchange points (Accra IX, Nairobi IX/LINX, Kenya-IX, Ghana-IX) that enable local peering and reduced IP transit costs for carriers, banks, cloud providers, and enterprises.
Product overview
PAIX Data Centres operates a Pan-African platform of cloud- and carrier-neutral colocation data centres across Ghana (ACC-1) and Kenya (NBO-1). The offering combines three core services: Colocation (space, power, cooling, physical security), Interconnection (cross-connects, IX peering, Cloud Connect), and Customer Support (24/7/365 coverage, remote hands). Additional value-added services include Delivery and Equipment Storage, Customer Workspaces, Onboarding and Migration Support, and Compliance and Audit Support. Internet exchange services are provided through Accra IX, Nairobi IX (LINX), Kenya-IX, and Ghana-IX. Cloud Connect for dedicated cloud provider connections is planned.
Differentiator
Problem solved
Functional benefit
Products and services
- Colocation Carrier-neutral colocation providing space, power, cooling, and physical security for customer infrastructure in PAIX's purpose-built African data centre facilities (ACC-1 in Accra and NBO-1 in Nairobi). Offers modular footprint, cabinet, and private room configurations designed for core systems, disaster recovery, and hybrid nodes.
- Interconnection Connectivity services providing cross-connects for fast, direct low-latency private links to partners within PAIX facilities, internet exchange peering at Accra IX and Nairobi IX/LINX, and IP bandwidth options enabling direct access to carriers, cloud platforms, and networks.
- Customer-centric Support (24/7/365) 24/7/365 on-site engineering support with SLA-backed response, remote hands and 'Hands & Eyes' services, delivery coordination, equipment storage, and dedicated customer workspaces for audits and incidents. Targets enterprise IT teams running mission-critical workloads in PAIX facilities.
- Delivery and Equipment Storage Secure on-site handling and temporary storage for customer IT equipment, ensuring hardware is received safely, inventoried accurately, and ready for installation in PAIX data centres.
- Customer Workspaces Dedicated on-site workspaces allowing customer teams to work directly alongside their colocated systems for monitoring, configuration, management tasks, audit activities, and incident response.
- Onboarding and Migration Support Expert-led migration services including move planning, access coordination, phased onboarding with risk controls and rollback steps, and on-site technical assistance to reduce risk during infrastructure transitions from pilot to production.
- Compliance and Audit Support Documentation, site access coordination, and operational insights to support customer audit processes and regulatory compliance requirements, particularly for customers in banking, financial services, and payment sectors operating under ISO and PCI-DSS frameworks.
- Accra IX Internet Exchange West Africa's premier internet exchange hub operated by PAIX at its Accra facility, enabling local traffic exchange between ISPs, CDNs, and financial networks. Reduces IP transit costs and improves application performance through local peering.
- Nairobi IX (LINX) Internet exchange point operated at PAIX's Nairobi facility in partnership with LINX, serving East Africa's financial and digital hub ecosystem by enabling local peering between regional networks and content providers.
- Kenya-IX Kenya-based internet exchange point co-located at PAIX's Nairobi facility, providing local peering for regional networks seeking to reduce IP transit costs and improve performance in East Africa.
- Ghana-IX Ghana-based internet exchange point co-located at PAIX's Accra facility, providing local peering for West African networks seeking to reduce IP transit costs and improve application performance.
Quantifiable outcome
- 99.999% uptime with clients reporting zero unplanned outages
- +2 more outcomes
Companies that use PAIX
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles4 records
PAIX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
PAIX partnerships and signals
Strategic signalScale indicators6 records
Recent moves7 records
Expansion highlights5 records
PAIX competitors and assessment
Company assessmentDirect peers
- Africa Data Centres: Largest pan-African carrier-neutral colocation operator, directly competing with PAIX across multiple African markets with similar hyperscaler- and carrier-anchored positioning.
- Raxio Data Centres: Carrier-neutral colocation and interconnection provider with a Pan-African rollout strategy targeting the same gateway markets and customer segments as PAIX.
- MainOne / MDXi: West African data-centre and connectivity operator (MDXi) providing carrier-neutral colocation with submarine cable access, comparable to PAIX's Accra positioning.
- ONIX Data Centers: West African (Senegal-headquartered) carrier-neutral colocation provider with similar tier-III facility profile and enterprise/government focus.
- IXAfrica Data Centres: Nairobi-headquartered carrier-neutral colocation operator competing head-to-head with PAIX's NBO-1 facility for East African enterprise and hyperscaler workloads.
Emerging players
- Wingu.africa: East African carrier-neutral colocation and cloud operator with hyperscaler-adjacent positioning, an emerging alternative to PAIX in Nairobi and the Horn of Africa.
Regional players
- Teraco Data Environments: South Africa's largest carrier-neutral colocation and interconnection platform (now part of Digital Realty), serving as the benchmark operating model that PAIX is replicating in West/East Africa.
- N+ONE Datacenters: North African (Morocco) carrier-neutral colocation provider serving francophone markets, comparable to PAIX's pan-African carrier-neutral thesis but in a different geography.
Broad incumbents
- Equinix: Global leader in carrier-neutral colocation and interconnection, establishing African beachheads that will set competitive benchmarks for PAIX's tier-1 customer base.
- Digital Realty: Global hyperscale and interconnection data-centre platform; its acquisition of Teraco signals the long-term competitive landscape PAIX is positioning against across Africa.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
PAIX social profiles
Digital presencePAIX compliance and trust
Trust signalCompliance3 records
PAIX financial estimates
Financial estimateRevenue estimate
Valuation estimate
PAIX leadership team
Management profileNumber of profiles
Profiles12 records
PAIX funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PAIX M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PAIX
What does PAIX do?
PAIX Data Centres provides cloud- and carrier-neutral colocation data centre services across two African facilities in Accra, Ghana and Nairobi, Kenya. Its core offering combines colocation (space, power, cooling, and physical security), interconnection (cross-connects, internet exchange peering, and planned cloud on-ramps), and 24/7/365 customer support including remote hands and migration services. The company also operates internet exchange points (Accra IX, Nairobi IX/LINX, Kenya-IX, Ghana-IX) that enable local peering and reduced IP transit costs for carriers, banks, cloud providers, and enterprises.
Is PAIX a public or private company?
PAIX is a private company. It is classified as venture growth investor backed and is currently operating.
When was PAIX founded?
PAIX was founded in 2016. It employs 51 to 100 people.
Where is PAIX based?
PAIX is headquartered in Gauteng, South Africa, in the Africa region.
How does PAIX make money?
Four revenue lines are on record. Colocation Services are the primary driver. The others are interconnection Services, customer Support Services and managed Services and Compliance Support.
Who are PAIX's main competitors?
Direct peers on record are Africa Data Centres, Raxio Data Centres, MainOne / MDXi, ONIX Data Centers and IXAfrica Data Centres. Wingu.africa is listed as an emerging player. Regional players are Teraco Data Environments and N+ONE Datacenters. Broad incumbents are Equinix and Digital Realty.
Does PAIX have an API?
No public API is recorded for PAIX.
What industry is PAIX in?
PAIX's product category is Data Centre Colocation Services. Its primary akta.pro industry code is HDABACAA, Retail Colocation (Multi-Tenant Data Centers), with a secondary code of HDABALAB, Data Center Interconnection (DCI) & Cross-Connects. Its NAICS code is 518 and its SIC code is 8744.