PAIX

What PAIX does

PAIX Data Centres (legally PAIX Holding B.V., incorporated in the Netherlands) is a Pan-African carrier-neutral colocation operator founded in 2016, operating two purpose-built data centre facilities — ACC-1 in Accra, Ghana and NBO-1 in Britam Tower, Nairobi, Kenya — with a combined active capacity recently expanded to 1.2 MW in Accra. The company's core offering spans three product lines: Colocation (modular space, power, cooling, and physical security for customer hardware), Interconnection (cross-connects, IP bandwidth, and internet exchange peering through four operated IX points: Accra IX, Nairobi IX/LINX, Kenya-IX, and Ghana-IX), and Customer Support (24/7/365 on-site engineering, remote hands, equipment storage, customer workspaces, and structured migration support). Each facility hosts 40+ networks on-site, creating dense peering ecosystems that PAIX positions as the interconnection layer of Africa's digital economy. The company holds ISO 27001, ISO 22301, and PCI-DSS certifications, claims a 99.999% uptime record validated by client testimonials, and bundles audit-readiness into its service portfolio.

The business model is primarily subscription-recurring: customers pay ongoing colocation fees tied to space and power consumed, supplemented by cross-connect installation fees, recurring peering/bandwidth charges, and professional services revenue from migrations and compliance support. Pricing is quote-based and not publicly disclosed. PAIX sells exclusively through a direct enterprise field sales motion targeting banks and financial institutions, carriers and ISPs, hyperscalers and cloud providers, content distributors, and large enterprises with multi-African operations — there are no channel partners, resellers, or self-serve models. The company is privately held and has raised at least $50 million cumulatively across Africa50-led rounds, most recently a $30 million investment in July 2024 earmarked for Accra expansion. Headcount is in the 51–100 range, and the company maintains a Managing Director for Senegal, indicating preparation for geographic expansion beyond its current two-country footprint.

Name

PAIX

Legal name

PAIX Holding B.V.

Website

https://paix.io

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

PAIX Data Centres operates carrier-neutral colocation and internet exchange facilities in Accra, Ghana and Nairobi, Kenya, serving banks, carriers, cloud providers, and enterprises across Africa with recurring colocation, interconnection, and managed infrastructure services.

Ownership category

akta.pro rank

Product category

Data Centre Colocation Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513), Wired Telecommunications Carriers (517111)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Retail Colocation (Multi-Tenant Data Centers) (HDABACAA)

akta.pro secondary industries

Data Center Interconnection (DCI) & Cross-Connects (HDABALAB), Interconnection-Focused Colocation (IX / Meet-Me-Room Ecosystems) (HDABACAF), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Carrier-neutral colocation
• Data centre services
• Internet exchange peering
• Interconnection services
• Managed colocation hosting

Headquarters

HQ city

Gauteng

HQ country

South Africa

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Colocation Services: Provides space, power, cooling, and physical security for customer infrastructure. Offers modular footprint, cabinet, and private room configurations. Revenue generated from recurring colocation fees based on space and power consumed. Reduces customer capital and operational expenditure while eliminating complexity of running own data centre.
2. Interconnection Services: Cross-connect services for direct low-latency private links to partners within facilities. Internet Exchange peering services at Accra IX and Nairobi IX. Cloud Connect services (coming soon) for dedicated private paths to major cloud providers. IP bandwidth options. Revenue from one-time cross-connect fees and recurring peering/bandwidth charges.
3. Customer Support Services: 24/7/365 on-site engineering expertise, SLA-backed support services, rapid response and remote hands services. Delivery and equipment storage coordination. Customer workspaces for on-site operations. Revenue from premium support contracts and per-incident remote hands services.
4. Managed Services and Compliance Support: Onboarding and migration support, compliance and audit support services. Revenue from professional services engagements and ongoing compliance support contracts.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

PAIX Data Centres provides cloud- and carrier-neutral colocation data centre services across two African facilities in Accra, Ghana and Nairobi, Kenya. Its core offering combines colocation (space, power, cooling, and physical security), interconnection (cross-connects, internet exchange peering, and planned cloud on-ramps), and 24/7/365 customer support including remote hands and migration services. The company also operates internet exchange points (Accra IX, Nairobi IX/LINX, Kenya-IX, Ghana-IX) that enable local peering and reduced IP transit costs for carriers, banks, cloud providers, and enterprises.

Product overview

PAIX Data Centres operates a Pan-African platform of cloud- and carrier-neutral colocation data centres across Ghana (ACC-1) and Kenya (NBO-1). The offering combines three core services: Colocation (space, power, cooling, physical security), Interconnection (cross-connects, IX peering, Cloud Connect), and Customer Support (24/7/365 coverage, remote hands). Additional value-added services include Delivery and Equipment Storage, Customer Workspaces, Onboarding and Migration Support, and Compliance and Audit Support. Internet exchange services are provided through Accra IX, Nairobi IX (LINX), Kenya-IX, and Ghana-IX. Cloud Connect for dedicated cloud provider connections is planned.

Differentiator

Problem solved

Functional benefit

Products and services

• Colocation Carrier-neutral colocation providing space, power, cooling, and physical security for customer infrastructure in PAIX's purpose-built African data centre facilities (ACC-1 in Accra and NBO-1 in Nairobi). Offers modular footprint, cabinet, and private room configurations designed for core systems, disaster recovery, and hybrid nodes.
• Interconnection Connectivity services providing cross-connects for fast, direct low-latency private links to partners within PAIX facilities, internet exchange peering at Accra IX and Nairobi IX/LINX, and IP bandwidth options enabling direct access to carriers, cloud platforms, and networks.
• Customer-centric Support (24/7/365) 24/7/365 on-site engineering support with SLA-backed response, remote hands and 'Hands & Eyes' services, delivery coordination, equipment storage, and dedicated customer workspaces for audits and incidents. Targets enterprise IT teams running mission-critical workloads in PAIX facilities.
• Delivery and Equipment Storage Secure on-site handling and temporary storage for customer IT equipment, ensuring hardware is received safely, inventoried accurately, and ready for installation in PAIX data centres.
• Customer Workspaces Dedicated on-site workspaces allowing customer teams to work directly alongside their colocated systems for monitoring, configuration, management tasks, audit activities, and incident response.
• Onboarding and Migration Support Expert-led migration services including move planning, access coordination, phased onboarding with risk controls and rollback steps, and on-site technical assistance to reduce risk during infrastructure transitions from pilot to production.
• Compliance and Audit Support Documentation, site access coordination, and operational insights to support customer audit processes and regulatory compliance requirements, particularly for customers in banking, financial services, and payment sectors operating under ISO and PCI-DSS frameworks.
• Accra IX Internet Exchange West Africa's premier internet exchange hub operated by PAIX at its Accra facility, enabling local traffic exchange between ISPs, CDNs, and financial networks. Reduces IP transit costs and improves application performance through local peering.
• Nairobi IX (LINX) Internet exchange point operated at PAIX's Nairobi facility in partnership with LINX, serving East Africa's financial and digital hub ecosystem by enabling local peering between regional networks and content providers.
• Kenya-IX Kenya-based internet exchange point co-located at PAIX's Nairobi facility, providing local peering for regional networks seeking to reduce IP transit costs and improve performance in East Africa.
• Ghana-IX Ghana-based internet exchange point co-located at PAIX's Accra facility, providing local peering for West African networks seeking to reduce IP transit costs and improve application performance.

Quantifiable outcome

• 99.999% uptime with clients reporting zero unplanned outages
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Africa Data Centres: Largest pan-African carrier-neutral colocation operator, directly competing with PAIX across multiple African markets with similar hyperscaler- and carrier-anchored positioning.
• Raxio Data Centres: Carrier-neutral colocation and interconnection provider with a Pan-African rollout strategy targeting the same gateway markets and customer segments as PAIX.
• MainOne / MDXi: West African data-centre and connectivity operator (MDXi) providing carrier-neutral colocation with submarine cable access, comparable to PAIX's Accra positioning.
• ONIX Data Centers: West African (Senegal-headquartered) carrier-neutral colocation provider with similar tier-III facility profile and enterprise/government focus.
• IXAfrica Data Centres: Nairobi-headquartered carrier-neutral colocation operator competing head-to-head with PAIX's NBO-1 facility for East African enterprise and hyperscaler workloads.

Emerging players

• Wingu.africa: East African carrier-neutral colocation and cloud operator with hyperscaler-adjacent positioning, an emerging alternative to PAIX in Nairobi and the Horn of Africa.

Regional players

• Teraco Data Environments: South Africa's largest carrier-neutral colocation and interconnection platform (now part of Digital Realty), serving as the benchmark operating model that PAIX is replicating in West/East Africa.
• N+ONE Datacenters: North African (Morocco) carrier-neutral colocation provider serving francophone markets, comparable to PAIX's pan-African carrier-neutral thesis but in a different geography.

Broad incumbents

• Equinix: Global leader in carrier-neutral colocation and interconnection, establishing African beachheads that will set competitive benchmarks for PAIX's tier-1 customer base.
• Digital Realty: Global hyperscale and interconnection data-centre platform; its acquisition of Teraco signals the long-term competitive landscape PAIX is positioning against across Africa.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/paixio

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PAIX