Pharmacity

What Pharmacity does

Pharmacity (Công Ty Cổ Phần Dược Phẩm Pharmacity) is one of Vietnam's largest pharmacy retail chains, headquartered in Ho Chi Minh City and operating a nationwide network of physical pharmacy stores alongside an e-commerce website (pharmacity.vn) and a mobile application. The company was established in 2012 and serves individual consumers as well as corporate customers, offering prescription and OTC medications, health supplements, personal care products, mother and baby care, medical devices, and beauty products. The retail platform is supported by integrated inventory management, multi-channel order fulfillment, free nationwide delivery, a loyalty program (P-Xu Đồng), referral programs, and Zalo-based pharmacist consultation services, with certifications including LegitScript and BCT.

The company generates revenue through unit-priced retail sales of pharmaceuticals and adjacent health/personal care products, online and in-store sales via a hybrid omni-channel model, a growing B2B corporate health solutions vertical for employee wellness programs, and an expanding private label product line launched in 2015 that now spans hundreds of SKUs across supplements, personal care, beauty, vitamins, functional foods, and convenience categories. Pharmacity is a privately held portfolio company of TR Capital that received additional growth capital from LeapFrog Investments in May 2026, and is positioning to broaden its platform into preventive health consultations, diagnostics services, and pharmacy benefits management beyond core pharmacy retail.

Following a multi-year operational turnaround, Pharmacity reached EBITDA profitability in Q4 2025 and reported over 35% year-over-year revenue growth with more than 20% same-store sales growth in Q1 2026, supported by omni-channel expansion and a digital + physical integration model. Leadership includes co-founder and Chief Business Development Officer Thien Le and Chief Commercial Officer Alex Ryland.

Name

Pharmacity

Legal name

Công Ty Cổ Phần Dược Phẩm Pharmacity

Website

https://pharmacity.vn

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Pharmacity is one of Vietnam's largest pharmacy retail chains, operating nationwide physical stores plus an e-commerce site and mobile app to sell medications, supplements, personal care, and own-brand products to individual consumers and B2B corporate customers.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (45611), Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Value Pharmacies & Deep-Discount Pharmacy Retail (CRAEAHAB), Pharmacy & Health Essentials Delivery (CRAFAFAI), Pharmacy Benefit/Channel Services (PSAO, 340B Admin, Chargebacks/Rebates Ops) (CRAOAHAK)

Keywords

• Retail pharmacy
• Pharmaceutical retail
• Consumer healthcare
• Pharmacy chain
• Health supplements

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Pharmacy Retail Sales: Revenue from selling pharmaceuticals, OTC medicines, health supplements, personal care products, and beauty products through physical pharmacy stores across Vietnam. This constitutes the primary revenue stream.
2. E-commerce and Online Sales: Revenue from online orders placed through website and mobile app, including delivery fees and premium service offerings.
3. B2B Corporate Health Solutions: Revenue from business customers purchasing health products in bulk for employee wellness programs and corporate health benefits.
4. Private Label Products: Revenue from Pharmacity-branded products launched since 2015, including health supplements, personal care, beauty, and convenience products under own brand.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Pharmacity operates a nationwide pharmacy retail chain in Vietnam selling prescription medications, OTC drugs, health supplements, personal care, beauty, mother & baby care products, and medical devices through physical stores, e-commerce website, and mobile application. The company complements retail with pharmacist consultation services, an in-house private label brand of hundreds of SKUs launched since 2015, a P-Xu Đồng loyalty program, free nationwide delivery, and B2B corporate health solutions. The business is expanding into preventive health consultations, diagnostics services, and pharmacy benefits management as part of a broader healthcare platform strategy.

Product overview

Pharmacity operates as a pharmacy retail chain with an integrated multi-channel platform consisting of physical retail stores, e-commerce website (pharmacity.vn), and mobile application. The core offering centers on prescription and OTC medications, health supplements, personal care products, mother & baby care, medical devices, and beauty products. The company has developed its own private label brand since 2015, now spanning hundreds of SKUs including vitamins (Pharmacity Vitamin C 1000mg + Zinc), herbal supplements (Pharmacity Magagido), hand sanitizers, face masks, and dental care products. Additional services include health education content (Góc sức khỏe), disease lookup tools, business customer solutions, loyalty program (P-Xu Đồng), pharmacist consultation via Zalo, and free nationwide delivery. The company is expanding into preventive health consultations, diagnostics services, and pharmacy benefits management as part of its broader healthcare platform strategy.

Differentiator

Problem solved

Functional benefit

Brands

• Pharmacity Private Label: Pharmacity's own brand offering health supplements, personal care, beauty care, vitamins and functional foods, and convenience products launched from 2015.

Products and services

• Pharmacity Online Pharmacy E-commerce platform and mobile application enabling customers across Vietnam to order OTC medications, health supplements, personal care, beauty, and mother & baby products online with free nationwide delivery, loyalty rewards, and pharmacist support.
• Pharmacity Retail Pharmacy Stores Nationwide chain of physical pharmacy retail stores offering prescription medications, OTC drugs, health supplements, personal care items, medical devices, mother & baby care products, and in-store pharmacist consultation services for Vietnamese consumers.
• Pharmacity Private Label Products Own-brand product line launched in 2015 covering health supplements, personal care, beauty products, vitamins and functional foods, and convenience products, including items such as Pharmacity Magagido liver support capsules, Pharmacity Vitamin C 1000mg + Zinc effervescent tablets, hand sanitizer, face masks, and dental care products.
• Prescription Medications (Thuốc kê đơn) Prescription-only pharmaceutical medications dispensed at Pharmacity physical pharmacy stores with valid prescription requirements from a licensed prescriber.
• OTC Medications (Thuốc không kê đơn) Over-the-counter pharmaceutical medications available for purchase both in physical pharmacy stores and online through the e-commerce site and mobile app, without requiring a prescription.
• Health Supplements (Thực phẩm bảo vệ sức khỏe) Functional foods and dietary supplements including vitamins, minerals, probiotics, and specialized health support products available across Pharmacity's physical stores and digital channels.
• Mother & Baby Care (Mẹ và Bé) Products for maternal and infant health including nutritional supplements, baby care products, and pregnancy-related items sold in stores and online.
• Personal Care (Chăm sóc cá nhân) Personal hygiene and care products including hand sanitizer, face masks, wet wipes, and basic personal care items distributed through Pharmacity retail and digital channels.
• Medical Devices (Thiết bị y tế) Medical equipment and devices including thermometers, blood pressure monitors, and other consumer health monitoring tools distributed through Pharmacity retail and digital channels.
• Beauty & Skincare (Chăm sóc sắc đẹp) Skincare and beauty products including sunscreen, moisturizers, facial masks, and cosmetic items distributed through Pharmacity retail and digital channels.
• Business Customer Solutions Enterprise-focused offering providing bulk purchasing of health products, corporate wellness programs, first-aid and workplace safety supplies, and dedicated business account management for Vietnamese companies and organizations.
• Preventive Health Consultations Preventive health consultation services integrated into Pharmacity's broader healthcare platform expansion beyond traditional pharmacy retail, funded by LeapFrog Investments growth capital.
• Diagnostics Services Diagnostic testing services integrated into Pharmacity's broader healthcare platform expansion, funded by LeapFrog Investments growth capital in 2026.
• Pharmacy Benefits Management Pharmacy benefits management services for corporate customers integrated into Pharmacity's broader healthcare platform expansion, funded by LeapFrog Investments growth capital in 2026.

Quantifiable outcome

• EBITDA profitability achieved in Q4 2025 after multi-year operational turnaround
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Long Chau: Pharmacy retail chain owned by FPT Retail in Vietnam — the most direct head-to-head competitor to Pharmacity, with a similar store-network, omnichannel, and private-label push in the same cities.
• An Khang Pharmacy: Pharmacy chain operated by Mobile World (MWG) in Vietnam, scaling rapidly with a similar retail-pharmacy plus online model. Direct competitor for store traffic, supplier terms, and omnichannel share.

Regional players

• Watsons Vietnam (A.S. Watson Group): Health-and-beauty and pharmacy retail chain in Vietnam backed by Hong Kong-based A.S. Watson Group. Overlaps with Pharmacity in OTC, personal care, and supplements, and competes for similar urban consumers.
• Guardian Vietnam (Dairy Farm Group): Health-and-beauty retailer in Vietnam owned by Dairy Farm Group, with overlapping categories in supplements, personal care, and OTC — comparable customer base and store format.
• Apollo Pharmacy: Largest pharmacy retail chain in India with an integrated online and offline model — a relevant international benchmark for omnichannel pharmacy retail in an emerging market.

Emerging players

• Medicare (Vietnam): Independent Vietnamese pharmacy chain with a physical and online presence; a smaller but comparable drugstore model targeting similar middle-class consumers.

Broad incumbents

• Big C Vietnam (Central Retail): Hypermarket and supermarket chain with in-store pharmacy counters; competes for the same OTC, supplement, and personal-care basket and reaches the same mass-market consumer.
• CVS Health: U.S. pharmacy retail and pharmacy benefits management giant; a strategic benchmark for the retail-to-PBM platform expansion Pharmacity is pursuing with LeapFrog's capital.
• Walgreens Boots Alliance: Global pharmacy and health-and-beauty retailer; relevant comparator for the omnichannel drugstore-plus-own-brand playbook Pharmacity is executing in Vietnam.

Others

• Mega Lifesciences: Emerging-market distributor and marketer of pharmaceutical, nutraceutical, and personal-care brands — a relevant ecosystem comparable for Pharmacity's private-label and supplement sourcing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pharmacityvn

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pharmacity