Developer docs
API playgroundTry for free, no card

Search company profiles

TriMet

Full company profile

uuid00026e3

Namestring
TriMet
Legal namestring
Tri-County Metropolitan Transportation District of Oregon
Websiteurl
trimet.org
Company typeenum
Private
Founded yearint
1985
Descriptiontext

TriMet (Tri-County Metropolitan Transportation District of Oregon) is a public transit agency operating bus, MAX light rail, commuter rail, and streetcar services across the Portland metropolitan area, spanning Clackamas, Washington, and Multnomah counties. Founded in 1985 (with a separate firmographic reference to 1969), the agency employs between 1,001 and 5,000 people and runs its core network out of its Portland, Oregon headquarters with operational hubs at Hollywood Transit Center, Beaverton Transit Center, and Clackamas Town Center.

The agency's core product is the MAX Light Rail System, which launched in 1986 and currently operates multiple lines including the MAX Green Line. The fleet is undergoing modernization, with older Type 1 trains being replaced by newer Type 6 models; one Type 1 car was donated to the Oregon Electric Railway Museum for preservation. Secondary products include fixed-route bus services, paratransit services for mobility-impaired riders, and the TriMet Trip Planner (online and mobile), which enables riders to plan and track journeys across the bus and rail network. A recent product extension is the Instacart+ Paratransit Pilot Program (launched October 2025), which integrates third-party grocery delivery into paratransit service.

As a government-owned public transit district, TriMet does not operate on a commercial revenue model. It is funded through a combination of farebox revenue (not publicly disclosed), federal grants (including $87.4M in April 2019 and $2.3M in August 2018), and payroll tax revenues from the tri-county region. Pricing details are not disclosed in source data, though systemwide rides are offered free after 8 p.m. on New Year's Eve. TriMet's primary customers are general public transit riders (primary segment) and elderly and disabled paratransit riders (secondary segment), with the agency actively pursuing transit-oriented development partnerships — notably a $151M joint venture with BRIDGE Housing for 222 units of affordable housing at Hollywood Transit Center, with construction beginning November 2024 and completion targeted for January 2027.

Short descriptiontext

TriMet is a public transit agency operating bus, MAX light rail, commuter rail, and streetcar services across the Portland tri-county region, serving general commuters and paratransit-eligible riders with disabilities.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1,001–5,000
akta.pro rankint
HeadquartersPortland, United States
HQ citystring
Portland
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices3 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
public transit services, light rail transit, bus transportation, paratransit services, commuter rail operations
Industry2 codes
1Commuter/Suburban Rail Operators (S-Bahn/Regional Metro)
CodeTLAFAEADPrimaryYes
2ADA/Accessible Paratransit (Complementary to Fixed-Route Transit)
CodeTHAIAHAAPrimaryNo
NAICS code5 codes
  • Urban Transit Systems4851
  • Urban Transit Systems48511
  • Commuter Rail Systems485112
  • Special Needs Transportation485991
  • Bus and Other Motor Vehicle Transit Systems485113
SIC code1 code
  • Local & Suburban Transit & Interurban Hwy Passenger Trans4100
Product category
Public Transportation Services
Social media profiles3 records
Marketing channels2 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels2 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components4 values
Personnel, Operations, Infrastructure, Others
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

TriMet operates bus, MAX light rail, commuter rail, and streetcar transit services across the Portland metropolitan area, covering Clackamas, Washington, and Multnomah counties. The agency also provides paratransit services for eligible riders with disabilities and supports trip planning through online and mobile tools. Its MAX light rail system has been a model for green urban transportation in the U.S. for nearly four decades.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 2 values shown
  • $350,000 savings in six months from Instacart paratransit program with potential for $4.5M annual savings systemwide
+1 more record
Product overview1 text field

TriMet operates as a unified public transit agency providing bus and rail services across the Portland metropolitan area. Its core offerings include the MAX Light Rail System with multiple lines, fixed-route bus services, and paratransit services for riders with disabilities. The agency is modernizing its MAX fleet by replacing Type 1 trains with Type 6 models. Trip planning tools enable riders to plan and track journeys across all services.

Product and service5 records
1MAX Light Rail System
CategoryLight Rail Transit
Description

Light rail transit service operating multiple lines (including the MAX Green Line) across the Portland metropolitan area, connecting key destinations such as Hollywood Transit Center, Beaverton Transit Center, Clackamas Town Center, and downtown Portland. Fleet is being modernized with Type 6 trains replacing older Type 1 cars.

2TriMet Paratransit Service
CategoryParatransit / Accessibility Services
Description

Accessible door-to-door transit service for riders with disabilities who cannot use fixed-route buses and trains. Includes a pilot program providing Instacart+ memberships to eligible riders for grocery delivery, which enrolled over 200 riders and saved the agency more than $350,000 in six months.

3TriMet Trip Planner
CategoryTravel Planning Tools
Description

Online and mobile trip planning and tracking tool that enables riders to plan journeys across TriMet's bus and rail network.

4TriMet Bus Service
CategoryBus Transit
Description

Fixed-route bus service operating throughout the Portland metropolitan area, forming the backbone of TriMet's local public transit network alongside MAX light rail, commuter rail, and streetcar.

5TriMet Commuter Rail and Streetcar
CategoryRail Transit
Description

Commuter rail and streetcar services complementing MAX light rail and bus routes, extending regional transit coverage across the Portland metropolitan area.

Scale indicator3 records

Each record includes

Type, Value, Description, Source

Partnership3 partners
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2025-10-16
Description

Pilot program providing Instacart+ memberships to paratransit riders enabling grocery delivery services. Successfully enrolled over 200 riders, saving TriMet more than $350,000 in six months. If expanded systemwide, projects up to $4.5 million in annual savings for the transit agency while improving independence for older adults and riders with disabilities.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Joint development of hollywoodHUB, a 12-story affordable housing project at Hollywood Transit Center in Portland. The $151 million project includes 222 affordable homes with 71 units for very low-income households and 55 supported by Section 8 vouchers. Construction began November 2024 with completion targeted for January 2027.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Public art installation collaboration at Beaverton Transit Center as part of transit hub accessibility upgrades. Funded through Oregon Arts Commission's Arts Build Communities grant for fiscal year 2026.

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
1LA Metro
TypeDirect peer
Description

Los Angeles County Metropolitan Transportation Authority operates bus, light rail, and subway services across the LA metro. Closely comparable to TriMet as a multi-modal public transit agency with light rail at the core of its service portfolio.

TypeDirect peer
Description

Regional transit authority serving the Seattle metropolitan area with light rail, commuter rail, and bus services. Comparable to TriMet as a Pacific Northwest multi-modal operator with an active light-rail expansion program.

3Denver RTD
TypeDirect peer
Description

Regional Transportation District serving the Denver metro with light rail, commuter rail, and bus. Comparable in scale and multi-modal structure to TriMet, with a similar mix of light-rail and bus operations.

TypeDirect peer
Description

Electric commuter/rapid transit system serving the San Francisco Bay Area. Comparable to TriMet in operating fixed-rail commuter service and paratransit, though on a larger geographic scale.

TypeDirect peer
Description

Greater Boston's multi-modal transit operator providing subway, commuter rail, bus, and paratransit. Comparable to TriMet's diversified service portfolio across rail, bus, and accessibility services.

TypeDirect peer
Description

Operates light rail and bus services in California's capital region. Comparable to TriMet in operating a mid-sized light-rail system complemented by bus and paratransit.

TypeDirect peer
Description

Provides light rail, commuter rail, and bus services across the Dallas–Fort Worth metro. Comparable to TriMet as a multi-jurisdictional transit agency built around a light-rail spine.

8San Diego Metropolitan Transit System (MTS)
TypeDirect peer
Description

Operates the San Diego Trolley light rail, bus, and paratransit services. Comparable in service mix and regional scale to TriMet.

TypeDirect peer
Description

Operates TRAX light rail, FrontRunner commuter rail, bus, and paratransit across the Salt Lake City region. Comparable to TriMet as a multi-modal operator in a mid-sized metro.

10Houston METRO
TypeDirect peer
Description

Provides light rail, bus, and paratransit services across the Houston region. Comparable to TriMet in operating light rail alongside an extensive bus and accessibility service network.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers1 record

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature2 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds2 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

TriMet

Public Transportation Servicestrimet.org

TriMet is a public transit agency operating bus, MAX light rail, commuter rail, and streetcar services across the Portland tri-county region, serving general commuters and paratransit-eligible riders with disabilities.

What TriMet does

TriMet (Tri-County Metropolitan Transportation District of Oregon) is a public transit agency operating bus, MAX light rail, commuter rail, and streetcar services across the Portland metropolitan area, spanning Clackamas, Washington, and Multnomah counties. Founded in 1985 (with a separate firmographic reference to 1969), the agency employs between 1,001 and 5,000 people and runs its core network out of its Portland, Oregon headquarters with operational hubs at Hollywood Transit Center, Beaverton Transit Center, and Clackamas Town Center.

The agency's core product is the MAX Light Rail System, which launched in 1986 and currently operates multiple lines including the MAX Green Line. The fleet is undergoing modernization, with older Type 1 trains being replaced by newer Type 6 models; one Type 1 car was donated to the Oregon Electric Railway Museum for preservation. Secondary products include fixed-route bus services, paratransit services for mobility-impaired riders, and the TriMet Trip Planner (online and mobile), which enables riders to plan and track journeys across the bus and rail network. A recent product extension is the Instacart+ Paratransit Pilot Program (launched October 2025), which integrates third-party grocery delivery into paratransit service.

As a government-owned public transit district, TriMet does not operate on a commercial revenue model. It is funded through a combination of farebox revenue (not publicly disclosed), federal grants (including $87.4M in April 2019 and $2.3M in August 2018), and payroll tax revenues from the tri-county region. Pricing details are not disclosed in source data, though systemwide rides are offered free after 8 p.m. on New Year's Eve. TriMet's primary customers are general public transit riders (primary segment) and elderly and disabled paratransit riders (secondary segment), with the agency actively pursuing transit-oriented development partnerships — notably a $151M joint venture with BRIDGE Housing for 222 units of affordable housing at Hollywood Transit Center, with construction beginning November 2024 and completion targeted for January 2027.

TriMet firmographics

Firmographics
Name
TriMet
Legal name
Tri-County Metropolitan Transportation District of Oregon
Website
https://trimet.org
Company type
Private
Founded year
1985
Operating status
Operating
Headcount range
1,001–5,000 employees
Short description
TriMet is a public transit agency operating bus, MAX light rail, commuter rail, and streetcar services across the Portland tri-county region, serving general commuters and paratransit-eligible riders with disabilities.
Ownership category
akta.pro rank

TriMet industry classification

Industry
Product category
Public Transportation Services
NAICS
Urban Transit Systems (4851), Urban Transit Systems (48511), Commuter Rail Systems (485112), Special Needs Transportation (485991), Bus and Other Motor Vehicle Transit Systems (485113)
SIC
Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
akta.pro primary industry
Commuter/Suburban Rail Operators (S-Bahn/Regional Metro) (TLAFAEAD)
akta.pro secondary industry
ADA/Accessible Paratransit (Complementary to Fixed-Route Transit) (THAIAHAA)

Keywords

  • Public transit services
  • Light rail transit
  • Bus transportation
  • Paratransit services
  • Commuter rail operations

Where TriMet is headquartered

Location

Headquarters

HQ city
Portland
HQ country
United States
HQ region
North America

Offices3 records

Markets served

TriMet business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Others

Distribution channels2 records

Marketing channels2 records

TriMet product offering

Product offering

Core offering

TriMet operates bus, MAX light rail, commuter rail, and streetcar transit services across the Portland metropolitan area, covering Clackamas, Washington, and Multnomah counties. The agency also provides paratransit services for eligible riders with disabilities and supports trip planning through online and mobile tools. Its MAX light rail system has been a model for green urban transportation in the U.S. for nearly four decades.

Product overview

TriMet operates as a unified public transit agency providing bus and rail services across the Portland metropolitan area. Its core offerings include the MAX Light Rail System with multiple lines, fixed-route bus services, and paratransit services for riders with disabilities. The agency is modernizing its MAX fleet by replacing Type 1 trains with Type 6 models. Trip planning tools enable riders to plan and track journeys across all services.

Differentiator

Problem solved

Functional benefit

Products and services

  • MAX Light Rail System Light rail transit service operating multiple lines (including the MAX Green Line) across the Portland metropolitan area, connecting key destinations such as Hollywood Transit Center, Beaverton Transit Center, Clackamas Town Center, and downtown Portland. Fleet is being modernized with Type 6 trains replacing older Type 1 cars.
  • TriMet Paratransit Service Accessible door-to-door transit service for riders with disabilities who cannot use fixed-route buses and trains. Includes a pilot program providing Instacart+ memberships to eligible riders for grocery delivery, which enrolled over 200 riders and saved the agency more than $350,000 in six months.
  • TriMet Trip Planner Online and mobile trip planning and tracking tool that enables riders to plan journeys across TriMet's bus and rail network.
  • TriMet Bus Service Fixed-route bus service operating throughout the Portland metropolitan area, forming the backbone of TriMet's local public transit network alongside MAX light rail, commuter rail, and streetcar.
  • TriMet Commuter Rail and Streetcar Commuter rail and streetcar services complementing MAX light rail and bus routes, extending regional transit coverage across the Portland metropolitan area.

Quantifiable outcome

  • $350,000 savings in six months from Instacart paratransit program with potential for $4.5M annual savings systemwide
  • +1 more outcomes

Companies that use TriMet

Customer profile

Named customers1 record

Segments2 records

Ideal customer profiles2 records

TriMet technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

TriMet partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core and minor.

  • InstacartcoreStrategic or Co-development Partner · 16 October 2025Pilot program providing Instacart+ memberships to paratransit riders enabling grocery delivery services. Successfully enrolled over 200 riders, saving TriMet more than $350,000 in six months. If expanded systemwide, projects up to $4.5 million in annual savings for the transit agency while improving independence for older adults and riders with disabilities.
  • BRIDGE HousingcoreStrategic or Co-development PartnerJoint development of hollywoodHUB, a 12-story affordable housing project at Hollywood Transit Center in Portland. The $151 million project includes 222 affordable homes with 71 units for very low-income households and 55 supported by Section 8 vouchers. Construction began November 2024 with completion targeted for January 2027.
  • North Pole StudiominorStrategic or Co-development PartnerPublic art installation collaboration at Beaverton Transit Center as part of transit hub accessibility upgrades. Funded through Oregon Arts Commission's Arts Build Communities grant for fiscal year 2026.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

TriMet competitors and assessment

Company assessment

Direct peers

  • LA Metro: Los Angeles County Metropolitan Transportation Authority operates bus, light rail, and subway services across the LA metro. Closely comparable to TriMet as a multi-modal public transit agency with light rail at the core of its service portfolio.
  • Sound Transit: Regional transit authority serving the Seattle metropolitan area with light rail, commuter rail, and bus services. Comparable to TriMet as a Pacific Northwest multi-modal operator with an active light-rail expansion program.
  • Denver RTD: Regional Transportation District serving the Denver metro with light rail, commuter rail, and bus. Comparable in scale and multi-modal structure to TriMet, with a similar mix of light-rail and bus operations.
  • BART (San Francisco Bay Area Rapid Transit): Electric commuter/rapid transit system serving the San Francisco Bay Area. Comparable to TriMet in operating fixed-rail commuter service and paratransit, though on a larger geographic scale.
  • MBTA (Massachusetts Bay Transportation Authority): Greater Boston's multi-modal transit operator providing subway, commuter rail, bus, and paratransit. Comparable to TriMet's diversified service portfolio across rail, bus, and accessibility services.
  • Sacramento Regional Transit (SacRT): Operates light rail and bus services in California's capital region. Comparable to TriMet in operating a mid-sized light-rail system complemented by bus and paratransit.
  • Dallas Area Rapid Transit (DART): Provides light rail, commuter rail, and bus services across the Dallas–Fort Worth metro. Comparable to TriMet as a multi-jurisdictional transit agency built around a light-rail spine.
  • San Diego Metropolitan Transit System (MTS): Operates the San Diego Trolley light rail, bus, and paratransit services. Comparable in service mix and regional scale to TriMet.
  • Utah Transit Authority (UTA): Operates TRAX light rail, FrontRunner commuter rail, bus, and paratransit across the Salt Lake City region. Comparable to TriMet as a multi-modal operator in a mid-sized metro.
  • Houston METRO: Provides light rail, bus, and paratransit services across the Houston region. Comparable to TriMet in operating light rail alongside an extensive bus and accessibility service network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

TriMet social profiles

Digital presence

TriMet financial estimates

Financial estimate

Revenue estimate

Valuation estimate

TriMet leadership team

Management profile

Number of profiles

Profiles2 records

TriMet funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

TriMet M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TriMet

What does TriMet do?

TriMet operates bus, MAX light rail, commuter rail, and streetcar transit services across the Portland metropolitan area, covering Clackamas, Washington, and Multnomah counties. The agency also provides paratransit services for eligible riders with disabilities and supports trip planning through online and mobile tools. Its MAX light rail system has been a model for green urban transportation in the U.S. for nearly four decades.

Is TriMet a public or private company?

TriMet is a private company. It is classified as state government owned and is currently operating.

When was TriMet founded?

TriMet was founded in 1985. It employs 1,001 to 5,000 people.

Where is TriMet based?

TriMet is headquartered in Portland, United States, in the North America region.

Who are TriMet's main competitors?

Direct peers on record are LA Metro, Sound Transit, Denver RTD, BART (San Francisco Bay Area Rapid Transit), MBTA (Massachusetts Bay Transportation Authority), Sacramento Regional Transit (SacRT), Dallas Area Rapid Transit (DART), San Diego Metropolitan Transit System (MTS), Utah Transit Authority (UTA) and Houston METRO.

Does TriMet have an API?

No public API is recorded for TriMet.

What industry is TriMet in?

TriMet's product category is Public Transportation Services. Its primary akta.pro industry code is TLAFAEAD, Commuter/Suburban Rail Operators (S-Bahn/Regional Metro), with a secondary code of THAIAHAA, ADA/Accessible Paratransit (Complementary to Fixed-Route Transit). Its NAICS code is 4851 and its SIC code is 4100.

Unlock the full company data

50 free credits on sign-up, no credit card required.

Contact sales
Live signals
YahooLIST: Here’s how the Portland Marathon will impact traffic, public transit SundayTriMet announced temporary detours for 16 bus lines and bridge closures for the Portland Marathon on Sunday. The marathon begins at 7 a.m., with some bus service adjustments lasting until 2 p.m. and bridge closures from 6:30 a.m. to 10:45 a.m.The Times of IndiaIn 2008, an Oregon lawyer kept his 1894 house from a planned takeover for student towers; the transit agency cancelled its acquisition planIn February 2008, TriMet cancelled its plan to acquire and demolish Portland lawyer Randal Acker's 1894 house, after a records request and an editorial. The agency had intended to give the land to Portland State for a dormitory, but stepped back. Acker's house remains the only one on the street.YahooI-5 project work to slow during rain showers, more traffic delays expectedHeavy rain could slow I-5 construction in Portland, but ODOT has built schedule cushion. Travel times have doubled during peak hours, and TriMet ridership rose 36% since construction began. ODOT is demobilizing tow trucks to save costs.YahooI-5 closure doubles some commute times as MAX Yellow Line ridership jumps 35%Southbound I-5 closure in Portland's Rose Quarter has doubled some commute times and boosted MAX Yellow Line ridership by 35% in the first week. Average afternoon travel time between the Columbia River and I-405 rose from 9 to 22 minutes, while TriMet saw 18,000 additional trips. The closure is expected to last up to five weeks.oregonliveBicyclist suffers life-threatening injuries in Southeast Portland bus crashA TriMet Lift bus driver hit a bicyclist in Southeast Portland on Monday, causing life-threatening injuries. The bicyclist was taken to a hospital, and his name and condition were not released. The driver remained at the scene and is cooperating with the investigation.oregonliveReaders respond: City councilors need transit passesEight Portland City Council members are using office budgets to pay at least $241 monthly for downtown parking, while the council voted to give all city employees free TriMet passes. The author argues this is hypocritical, as councilors could ride the efficient people mover instead of paying for parking.KATUProsecutors: Serial pepper spray suspect excluded from TriMet after several incidentsJovahn Mehki Cargill, 23, was arrested on Aug. 24 for pepper spray incidents on TriMet buses, including a July 12 attack. He was charged with assault, unlawful use of tear gas, and interfering with public transportation, and barred from TriMet property. He was released on recognizance and appears Sept. 11.WikipediaNE 82nd Ave station: Difference between revisionsNortheast 82nd Avenue is a light rail station in Portland, Oregon, operated by TriMet on the MAX Blue and Red Lines. As of August 2026, the Green Line service was cut back to Gateway Transit Center and no longer serves this station.WikipediaOrenco Station, Hillsboro, Oregon: Difference between revisionsOrenco Station is a planned urban town center in Hillsboro, Oregon, developed as a pedestrian-friendly community integrated with TriMet’s MAX Blue Line light rail. The project, led by master developer Pacific Realty Associates and residential partner Costa Pacific Homes, transformed former nursery land into a mixed-use neighborhood featuring retail, residential options, and transit-oriented design.Portland TribuneTriMet service changes take effect this weekend: What to knowTriMet is implementing significant service reductions, including route consolidations and shortened lines, effective August 23 to address a $158 million budget gap. The agency has already cut over 500 staff positions since July 2025 and utilized $187.4 million in reserve funds to cover operating expenses. These changes are part of a broader mandate to reduce service levels by at least 10% by July 2028 to align with available revenue.