1DOC3

Telemedicine / Digital Health Platform1doc3.com

1DOC3 is a Colombian-founded AI-powered telemedicine platform that provides unlimited chat and video consultations across multiple specialties to enterprise employees and individual consumers across Latin America. It serves 200+ corporate clients covering 200,000+ lives in Colombia and Mexico via PEPM subscription and freemium models.

Company typePrivate
Founded2013
HeadquartersBogotá, Colombia
Headcount51–100
GTM typeB2B
OfferingSoftware

What 1DOC3 does

1DOC3 is a Colombian-founded digital health company operating an AI-powered telemedicine platform that connects Spanish-speaking users in Latin America with licensed healthcare professionals via chat and video. The platform offers unlimited consultations across General Medicine, Psychology, Nutrition, Pediatrics, Sexual Health, and Veterinary care, supported by a mobile application (iOS and Android), a web interface, and integrations with Health Connect, Google Fit, Apple Health, and wearable devices for continuous wellness tracking. Beyond direct consumer access, the platform is structured as a B2B2C corporate wellness benefit, sold to enterprise employers as a subscription-based employee health program with gamified step challenges, preventive health campaigns, and compliance reporting dashboards.

The business model centers on per-employee-per-month (PEPM) subscription fees paid by corporate clients, supplemented by a freemium direct-to-consumer channel and transaction-fee arrangements with partner laboratories and pharmacies. Pricing is quote-based and varies by covered headcount and family coverage tiers. As of the most recent data, the platform covers more than 200,000 employees across 200+ enterprise clients, including ArcelorMittal, Coca-Cola FEMSA, Dell, Movistar, and Viva Air. Distribution combines direct enterprise field sales with self-serve consumer adoption.

The company operates through three legal entities: 1DOC3 SAS (Colombia, parent), IME1DOC3 IPS SAS (Colombia, licensed healthcare services provider), and 1DOC3, S.A.P.I. DE C.V. (Mexico). Headquartered in Bogotá with a regional office in Mexico City, the company employs 51-100 staff. To date, the company has raised approximately $5 million in disclosed funding, with a $3 million round in April 2021 led by Kayyak Ventures and MatterScale Ventures. The company holds ISO 27001 certification and supports NOM-035 occupational health compliance in Mexico. Strategic partners include the Inter-American Development Bank, MassChallenge, Startup Health, and Colombian EPS (health insurance companies).

1DOC3 firmographics

Firmographics

Name: 1DOC3
Legal name: 1DOC3 SAS
Website: https://1doc3.com
Company type: Private
Founded year: 2013
Operating status: Operating
Headcount range: 51–100 employees
Short description: 1DOC3 is a Colombian-founded AI-powered telemedicine platform that provides unlimited chat and video consultations across multiple specialties to enterprise employees and individual consumers across Latin America. It serves 200+ corporate clients covering 200,000+ lives in Colombia and Mexico via PEPM subscription and freemium models.
Ownership category
akta.pro rank

1DOC3 industry classification

Industry

Product category: Telemedicine / Digital Health Platform
NAICS: Offices of Physicians (6211), HMO Medical Centers (621491)
SIC: Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
akta.pro primary industry: General Medical Virtual Primary Care (Payer-Branded) (HLALACAA)
akta.pro secondary industries: Primary Care & General Medicine Virtual Care (HLALAAAA), Integrated Virtual-First Primary + Urgent Hybrid Platforms (HLALAJAM)

Keywords

Telemedicine platform
Corporate wellness benefits
Employee health programs
Virtual medical consultations
Occupational health services

Where 1DOC3 is headquartered

Location

Headquarters

HQ city: Bogotá
HQ country: Colombia
HQ region: Latin America

Offices2 records

Markets served

1DOC3 business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

Enterprise B2B Subscription: 1DOC3 provides corporate wellness benefits to enterprise clients who subscribe to the platform as an employee benefit. Companies pay for coverage of their employees and their families, with services including unlimited medical consultations, wellness programs, and preventive health tools. Revenue is generated through per-employee-per-month (PEPM) subscription fees.
Individual freemium access: Individual consumers can access basic telemedicine services for free, with premium features and extended services available through corporate benefit programs or direct subscription.
Preferred pricing partnerships: 1DOC3 offers preferential pricing arrangements with laboratories and pharmacies for covered employees, potentially generating revenue through referral arrangements or volume-based discounts.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Enterprise Employee Benefits Package

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

1DOC3 product offering

Product offering

Core offering

1DOC3 is an AI-powered telemedicine platform that provides immediate, unlimited medical consultations via chat and video with licensed healthcare professionals across specialties including General Medicine, Psychology, Nutrition, Pediatrics, Sexual Health, and Veterinary care. The platform is sold primarily as a corporate employee benefits package (B2B2C), with enterprises subscribing per employee per month (PEPM) to cover employees and their families, supplemented by wellness tracking, gamification, preventive campaigns, and health analytics dashboards.

Product overview

1DOC3 is an AI-powered telemedicine platform serving enterprises as a corporate health benefits solution. The core platform provides immediate, unlimited medical consultations via chat or video with certified healthcare professionals. The product portfolio includes the main telemedicine platform, corporate health benefits services (offering unlimited consultations across General Medicine, Psychology, Nutrition, Pediatrics, Sexual Health, and Veterinary), wellness tracking with gamification features (step challenges and rankings), preventive health campaigns with impact analytics, digital prescription services with home delivery, and comprehensive health reporting dashboards. Additional resources include a medical specialties directory covering 60+ specialties and a medical concepts library covering medications, diseases, procedures, symptoms, and physiological conditions. The platform operates as a B2B model serving over 200 companies and 200,000 covered employees.

Differentiator

Problem solved

Functional benefit

Products and services

1DOC3 Telemedicine Platform Core cloud-based telemedicine platform enabling real-time chat and video consultations with certified healthcare professionals across multiple specialties, accessible via mobile apps (iOS/Android) and web, with prescription issuance and home delivery.
Corporate Health Benefits Enterprise subscription package sold to companies of all sizes and sectors providing unlimited telemedicine consultations in General Medicine, Psychology, Nutrition, Pediatrics, Sexual Health, and Veterinary care to employees and their families (up to 5 dependents), without copays or waiting times, billed on a per-employee-per-month (PEPM) basis.

Quantifiable outcome

97% of consultations attended in less than 5 minutes
+4 more outcomes

Companies that use 1DOC3

Customer profile

Named customers7 records

Segments3 records

Ideal customer profiles2 records

1DOC3 technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature4 records

1DOC3 partnerships and signals

Strategic signal

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

ICBF (Instituto Colombiano de Bienestar Familiar)coreStrategic or Co-development PartnerPartnership with Colombia's Family Welfare Institute to reduce teenage pregnancy through sexual health education and accessible health information via the 1DOC3 platform. The collaboration leverages 1DOC3's anonymous consultation capabilities to reach adolescents with sensitive health questions.
MassChallengeflagshipStrategic or Co-development PartnerAccepted into MassChallenge's 2017 healthcare startup accelerator program, gaining access to mentorship, workspace, and resources to scale the company's health technology platform.
Startup HealthminorStrategic or Co-development PartnerMember of Startup Health's global health innovation ecosystem, connecting with other transformative healthcare companies and accessing resources for scaling health technology businesses.
EPS (Empresas Prestadoras de Salud)coreStrategic or Co-development PartnerIntegration with Colombian Health Insurance Companies (EPS) to share health information, habits, and wellness data for proper diagnosis and healthcare coordination. Enables continuity of care between 1DOC3 telemedicine services and the broader healthcare system.
Laboratories and PharmaciesminorChannel Partner/ Reseller/ DistributorPreferred pricing arrangements with laboratories and pharmacies for covered employees, providing added value to corporate wellness packages and potential referral revenue streams.
Insurance CompaniesminorStrategic or Co-development PartnerPartnership with insurance companies to share contact information and other necessary data for managing claims and facilitating healthcare service delivery to covered individuals.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

1DOC3 competitors and assessment

Company assessment

Market position

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

1DOC3 compliance and trust

Trust signal

Compliance1 record

1DOC3 financial estimates

Financial estimate

Revenue estimate

Valuation estimate

1DOC3 leadership team

Management profile

Number of profiles

Profiles3 records

1DOC3 subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

1DOC3 funding detail

Funding detail

Funding overview

Funding rounds6 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

1DOC3 M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1DOC3

What does 1DOC3 do?

Is 1DOC3 a public or private company?

1DOC3 is a private company. It is classified as venture growth investor backed and is currently operating.

When was 1DOC3 founded?

1DOC3 was founded in 2013. It employs 51 to 100 people.

Where is 1DOC3 based?

1DOC3 is headquartered in Bogotá, Colombia, in the Latin America region.

How does 1DOC3 make money?

Three revenue lines are on record. Enterprise B2B Subscription is the primary driver. The others are individual freemium access and preferred pricing partnerships.

Does 1DOC3 have an API?

No public API is recorded for 1DOC3.

What industry is 1DOC3 in?

1DOC3's product category is Telemedicine / Digital Health Platform. Its primary akta.pro industry code is HLALACAA, General Medical Virtual Primary Care (Payer-Branded), with a secondary code of HLALAAAA, Primary Care & General Medicine Virtual Care. Its NAICS code is 6211 and its SIC code is 8011.