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OpenReplay

Full company profile

uuid00027mg

Namestring
OpenReplay
Legal namestring
Asayer SAS
Websiteurl
openreplay.com
Company typeenum
Private
Founded yearint
2018
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
11–50
akta.pro rankint
HeadquartersNew York, United States
HQ citystring
New York
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
session replay software, product analytics platform, self-hosted analytics, digital experience monitoring, frontend debugging tools
NAICS code2 codes
  • Software Publishers513210
  • Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services5182
SIC code1 code
  • Services-Prepackaged Software7372
Product category
Session Replay and Product Analytics Software
Social media profiles2 records
GTM motion3 records

Each record includes

Type, Description, Source

Revenue model4 records
1Open-Source Self-Hosted
TypeFreemium
Description

Free open-source edition under AGPLv3 license. Users host on their own infrastructure. Generates community adoption and potential upgrade path to paid tiers.

openreplay.com
2Serverless Cloud
TypeUsage Based
Description

Pay-as-you-go cloud service billed at $0.276/hr (~$59.5 per 10k sessions/mo). Multi-tenant shared infrastructure managed by OpenReplay. Scales with usage.

openreplay.com
3Dedicated Cloud
TypeSubscription Recurring
Description

Fully managed dedicated VM instance starting at $199/mo. Single-tenant deployment with no limits on recordings or retention. Supports BYOC option and 50 cloud regions. Upsell opportunity from serverless.

openreplay.com
4Enterprise Self-Hosted
TypeSubscription Recurring
Description

Enterprise Edition licensed under custom agreement for self-hosted deployments at scale. Seat-based pricing with dedicated support, SLA, and volume discounts on multi-year contracts.

openreplay.com
Marketing channels7 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Pricing details4 tiers
1Free open-source edition with self-hosting
ModelFreemiumBilling cadenceOthers
Notes

Free forever. Self-host on your own infrastructure. Unlimited recordings, users, and data retention (self-managed). Full feature access including Session Replay, DevTools, Product Analytics, Co-Browsing, and Spot. Can deploy on any cloud provider or on-prem.

openreplay.com
2Serverless pay-as-you-go cloud at $0.276/hr
ModelUsage-basedBilling cadencePay-as-you-go
Notes

~$0.276/hr billed hourly. ~$59.5 per 10k sessions/mo. Shared multi-tenant infrastructure. 30-day data retention. 7-day free trial available.

openreplay.com
3Dedicated managed cloud instance from $199/mo
ModelSubscriptionBilling cadencePay-as-you-go
Notes

Starting from $199/mo. Billed hourly at $0.276/hr for selected instance capacity. Single-tenant dedicated VM in separate VPC. Includes SSO, custom data retention, 50 regions for data residency. BYOC option available. 7-day free trial without credit card.

openreplay.com
4Enterprise self-hosted with custom pricing
ModelSubscriptionBilling cadenceMulti-year contract
Notes

Custom seat-based pricing for self-hosted Enterprise Edition at scale. Includes SAML/SCIM, audit logging, dedicated support, custom SLA, volume discounts on multi-year contract. TB-scale daily data capacity.

openreplay.com
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

OpenReplay is an open-source, self-hostable session replay and product analytics platform that records and replays user sessions on web and mobile applications, capturing clicks, scrolls, errors, network activity, console logs, and performance metrics. It combines frontend session recording, integrated DevTools, product analytics (funnels, heatmaps, journey analysis), and real-time co-browsing into a single platform offered as a free open-source edition, usage-based Serverless Cloud, managed Dedicated Cloud, and self-hosted Enterprise Edition.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • Reduced debugging time from hours to minutes per production issue
+2 more records
Product overview1 text field

OpenReplay is a session replay and product analytics platform offering both open-source (self-hosted) and cloud deployment options. The core product portfolio consists of Session Replay for capturing and replaying user sessions, Product Analytics for funnels, heatmaps, and journey analysis, Cobrowse for real-time user support, and DevTools for developer debugging. The platform is offered through multiple deployment tiers: Open-Source Edition (free, self-hosted under AGPLv3), Serverless Cloud (usage-based at $59.50/10k sessions), Dedicated Cloud ($199/month starting, fully managed), and Enterprise Edition (custom pricing, self-hosted at scale with advanced security). Additional offerings include Spot (Chrome extension for bug reporting) and an MCP Server for AI agent integration. The platform supports web, iOS, Android, and React Native applications.

Product and service1 record
1Session Replay
Scale indicator6 records

Each record includes

Type, Value, Description, Source

Partnership5 partners
1AWS (Amazon Web Services)
Strategic tierCoreTypeOthers
Description

AWS is one of three cloud providers (alongside GCP and Azure) supported for Dedicated cloud deployments. Enterprises can deploy OpenReplay Dedicated in any of 50 regions across AWS.

2GCP (Google Cloud Platform)
Strategic tierCoreTypeOthers
Description

GCP is one of three cloud providers supported for Dedicated cloud deployments, enabling multi-cloud and data residency requirements for enterprise customers.

openreplay.com
3Azure (Microsoft)
Strategic tierCoreTypeOthers
Description

Azure is one of three cloud providers supported for Dedicated cloud deployments, providing enterprise customers with cloud provider flexibility.

4Stripe
Strategic tierCoreTypeOthers
Description

Stripe is the payment processor for cloud subscriptions. OpenReplay does not store payment card details; Stripe handles PCI-DSS compliance for payment processing.

5Amazon AWS (Hosting)
Strategic tierCoreTypeOthers
Description

OpenReplay's cloud service and website are hosted on Amazon AWS servers located in the European Union. EU data residency maintained for privacy compliance.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Market position
Competitive moat5 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers9 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
Yes

Docs URL, Description

Integration10 records

Each record includes

Title, Type, Description, Source

AI capability6 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature10 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance4 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds4 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors6 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

OpenReplay

Session Replay and Product Analytics Softwareopenreplay.com

OpenReplay firmographics

Firmographics
Name
OpenReplay
Legal name
Asayer SAS
Website
https://openreplay.com
Company type
Private
Founded year
2018
Operating status
Operating
Headcount range
11–50 employees
Ownership category
akta.pro rank

Where OpenReplay is headquartered

Location

Headquarters

HQ city
New York
HQ country
United States
HQ region
North America

Markets served

OpenReplay business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

  1. Open-Source Self-Hosted: Free open-source edition under AGPLv3 license. Users host on their own infrastructure. Generates community adoption and potential upgrade path to paid tiers.
  2. Serverless Cloud: Pay-as-you-go cloud service billed at $0.276/hr (~$59.5 per 10k sessions/mo). Multi-tenant shared infrastructure managed by OpenReplay. Scales with usage.
  3. Dedicated Cloud: Fully managed dedicated VM instance starting at $199/mo. Single-tenant deployment with no limits on recordings or retention. Supports BYOC option and 50 cloud regions. Upsell opportunity from serverless.
  4. Enterprise Self-Hosted: Enterprise Edition licensed under custom agreement for self-hosted deployments at scale. Seat-based pricing with dedicated support, SLA, and volume discounts on multi-year contracts.

Pricing tiers

ModelBillingPrice
FreemiumOthersFree open-source edition with self-hosting
Usage-basedPay-as-you-goServerless pay-as-you-go cloud at $0.276/hr
SubscriptionPay-as-you-goDedicated managed cloud instance from $199/mo
SubscriptionMulti-year contractEnterprise self-hosted with custom pricing

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

OpenReplay product offering

Product offering

Core offering

OpenReplay is an open-source, self-hostable session replay and product analytics platform that records and replays user sessions on web and mobile applications, capturing clicks, scrolls, errors, network activity, console logs, and performance metrics. It combines frontend session recording, integrated DevTools, product analytics (funnels, heatmaps, journey analysis), and real-time co-browsing into a single platform offered as a free open-source edition, usage-based Serverless Cloud, managed Dedicated Cloud, and self-hosted Enterprise Edition.

Product overview

OpenReplay is a session replay and product analytics platform offering both open-source (self-hosted) and cloud deployment options. The core product portfolio consists of Session Replay for capturing and replaying user sessions, Product Analytics for funnels, heatmaps, and journey analysis, Cobrowse for real-time user support, and DevTools for developer debugging. The platform is offered through multiple deployment tiers: Open-Source Edition (free, self-hosted under AGPLv3), Serverless Cloud (usage-based at $59.50/10k sessions), Dedicated Cloud ($199/month starting, fully managed), and Enterprise Edition (custom pricing, self-hosted at scale with advanced security). Additional offerings include Spot (Chrome extension for bug reporting) and an MCP Server for AI agent integration. The platform supports web, iOS, Android, and React Native applications.

Differentiator

Problem solved

Functional benefit

Products and services

  • Session Replay

Quantifiable outcome

  • Reduced debugging time from hours to minutes per production issue
  • +2 more outcomes

Companies that use OpenReplay

Customer profile

Named customers9 records

Segments5 records

Ideal customer profiles2 records

OpenReplay technology and API

Technology

Technology focussed Yes

API detail

Has API
Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability6 records

Feature10 records

OpenReplay partnerships and signals

Strategic signal

Partnerships

Five partnerships are on record, tiered core.

  • AWS (Amazon Web Services)coreOthersAWS is one of three cloud providers (alongside GCP and Azure) supported for Dedicated cloud deployments. Enterprises can deploy OpenReplay Dedicated in any of 50 regions across AWS.
  • GCP (Google Cloud Platform)coreOthersGCP is one of three cloud providers supported for Dedicated cloud deployments, enabling multi-cloud and data residency requirements for enterprise customers.
  • Azure (Microsoft)coreOthersAzure is one of three cloud providers supported for Dedicated cloud deployments, providing enterprise customers with cloud provider flexibility.
  • StripecoreOthersStripe is the payment processor for cloud subscriptions. OpenReplay does not store payment card details; Stripe handles PCI-DSS compliance for payment processing.
  • Amazon AWS (Hosting)coreOthersOpenReplay's cloud service and website are hosted on Amazon AWS servers located in the European Union. EU data residency maintained for privacy compliance.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

OpenReplay competitors and assessment

Company assessment

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

OpenReplay social profiles

Digital presence

OpenReplay compliance and trust

Trust signal

Compliance4 records

OpenReplay financial estimates

Financial estimate

Revenue estimate

Valuation estimate

OpenReplay leadership team

Management profile

Number of profiles

Profiles2 records

OpenReplay funding detail

Funding detail

Funding overview

Funding rounds4 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

OpenReplay M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OpenReplay

What does OpenReplay do?

OpenReplay is an open-source, self-hostable session replay and product analytics platform that records and replays user sessions on web and mobile applications, capturing clicks, scrolls, errors, network activity, console logs, and performance metrics. It combines frontend session recording, integrated DevTools, product analytics (funnels, heatmaps, journey analysis), and real-time co-browsing into a single platform offered as a free open-source edition, usage-based Serverless Cloud, managed Dedicated Cloud, and self-hosted Enterprise Edition.

Is OpenReplay a public or private company?

OpenReplay is a private company. It is classified as venture growth investor backed and is currently operating.

When was OpenReplay founded?

OpenReplay was founded in 2018. It employs 11 to 50 people.

Where is OpenReplay based?

OpenReplay is headquartered in New York, United States, in the North America region.

How does OpenReplay make money?

Four revenue lines are on record. Open-Source Self-Hosted is the primary driver. The others are serverless Cloud, dedicated Cloud and enterprise Self-Hosted.

Does OpenReplay have an API?

Yes. OpenReplay offers an Integrations & API platform. The platform page at /platform/integrations-api provides access to integrations. The Terms of Service reference API access and data portability. The Session Replay Guide mentions API access for custom integrations as a feature to look for in session replay tools. Developer documentation is at docs.openreplay.com.

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